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What to do
Clean speaker opening/earpiece
Press push button for 3 seconds (chapter 1+7)
Press push button
Insert hearing aid into the charger
Charge hearing aid (chapter 4)
Insert hearing aid correctly (chapter 8)
Contact your ENT/GP or hearing care professional
Decrease volume (chapter 6)
Charge hearing aid (chapter 4)
Clean speaker opening/earpiece
Turn volume up if volume control available (chapter 6)
Contact you hearing care professional
Charge hearing aid (chapter 4)
Charge hearing aid (chapter 4)
Contact your hearing care professional if the battery life is not as
expected
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If the problem persists, contact you hearing care professional for
assistance.
Causes
Hearing aid not inserted correctly
into charger
Charger not connected to power
source
Hearing aid is not fully charged
Battery may need to be replaced
Causes
Charger Case or Mini Charger is
not connected to power supply
Hearing aid not inserted correctly
into charger
Power Pack discharged
Problem
The indicator light on the hearing
aid is off when placed in the
charging inserts
Battery does not last the whole
day
Problem
Charging does not start (no power
pack used)
Charging does not start when
using Power Pack
15.2 Troubleshooting charger
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What to do
Insert hearing aid correctly into charger (chapter 4)
Connect charger to external power supply
Charge hearing aid (chapter 4)
Contact your hearing care professional; a battery replacement may be
required
What to do
Connect charger to power fully or power pack (see section 4.2)
Insert hearing aid correctly into charger (chapter 4.1)
Charge Power Pack (chapter 4.2)
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Please read the information on the following pages before
using your hearing aid and charging accessories.
A hearing aid will not restore normal hearing and will not
prevent or improve a hearing impairment resulting from
organic conditions. Infrequent use of a hearing aid does not
permit a user to attain full benefit from it. The use of a
hearing aid is only part of hearing habilitation and may
need to be supplemented by auditory training and
instruction in lipreading.
The hearing aid is suitable for the home healthcare
environment and due to their portability it may happen that
it is used in professional healthcare facility environment like
physician offices, dental offices etc.
16. Important safety information
