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This symbol indicates that the 
products described in these 
user instructions adhere to the 
requirements for an applied part of 
Type B of EN 60601-1. The surface 
of the hearing aid is specified as an 
applied part of Type B.

10. Information and explanation of 

symbols

With the CE symbol, Phonak AG 
confirms that this Phonak product 
– including accessories – meets the 
requirements of the Medical Devices 
Directive 93/42/EEC. The numbers 
after the CE symbol correspond to the 
code of certified institutions that were 
consulted under the above-mentioned 
directives.

Summary of Contents for Baseo Q15

Page 1: ...029 0274 02 V1 00 2013 09 FO Printed in Switzerland Phonak AG All rights reserved User Guide Phonak Baseo Q Q15...

Page 2: ...4 Step by step instructions for using the hearing aid 14 Step 1 Getting to know your hearing aid 14 Step 2 Battery preparation 16 Step 3 Inserting the battery 17 Step 4 Turning on the hearing aid 18 S...

Page 3: ...ng aid 29 Step 10 Changing the battery 29 5 Care and maintenance 30 6 Troubleshooting 32 7 Wireless accessories description 34 8 Service and warranty 36 9 Compliance information 38 10 Information and...

Page 4: ...4 This user guide is valid for Non wireless models Phonak Baseo Q15 M Phonak Baseo Q15 P Phonak Baseo Q15 SP...

Page 5: ...al hearing technology currently available on the market Please read these user instructions thoroughly in order to benefit from all the possibilities your new hearing aid has to offer With proper use...

Page 6: ...d to be supplemented by auditory training and instruction in lipreading 2 1 Hazard warnings The intended use of hearing aids is to amplify and transmit sound to the ears and hereby compensate for impa...

Page 7: ...kin irritation or accelerated accumulations of ear wax occur please check with your hearing care professional or physician In very rare cases the dome can remain in your ear canal when removing the he...

Page 8: ...andards Only use accessories approved by Phonak AG to avoid any electrical shock The following is only applicable for persons with active implantable medical devices i e pacemakers defibrillators etc...

Page 9: ...tery compartment open so that any moisture can evaporate Make sure that you always completely dry your hearing aid after use Store the hearing aid in a safe dry and clean place I I Do not drop your he...

Page 10: ...aids Remove and keep them outside the examination room area before undergoing S S Medical or dental examinations with X ray also CT scan S S Medical examinations with MRI NMRI scans generating magnet...

Page 11: ...g aids can be adapted with a variety of earmolds On the following pages use the labeled drawings to identify the earmold that you use The following table shows what battery you need for your hearing a...

Page 12: ...d h Option A with classic earmold a Right or left indicator right red left blue b Battery compartment with ON OFF switch c Volume control d Program button e Microphone inputs f Hook sound output g He...

Page 13: ...13 e a a b c d Option B with dome Option C with SlimTip a Hearing tube b Earmold Dome detachable c Retention d Earmold SlimTip detachable e Removal handle...

Page 14: ...the parts that are particularly important for each step are shown in green Step 1 Getting to know your hearing aid Take the hearing aid in your hand and try out the hearing aid controls This will make...

Page 15: ...volume Fig 1b Program button To increase the volume press the volume control upwards To decrease the volume press the volume control downwards Fig 1a In order to change a hearing program press the pro...

Page 16: ...Fig 2 Step 2 Battery preparation Remove the protective foil from the new battery Fig 2 Wait for two minutes before inserting to activate the battery 16 4 Using the hearing aid...

Page 17: ...Fig 3a Fig 3b Step 3 Inserting the battery Take the hearing aid in your hand and open the battery door Fig 3a Insert the battery so that you see the symbol on the battery Fig 3b 17...

Page 18: ...battery compartment gently and carefully I I Check if you feel resistance when closing the battery compartment Check to make sure the battery is correctly inserted and in the correct direction If the...

Page 19: ...aring aid This step shows you how to correctly insert the hearing aid The instructions apply for all hearing aid models The type of earmold determines how the hearing aid is inserted I I Each hearing...

Page 20: ...20 4 Using the hearing aid Fig 5a Step 5 1 Identifying the hearing aid for the right and left ear Side indicator right red left blue...

Page 21: ...t hand take your earmold for the right ear red mark on the hearing aid see step 5 1 between your thumb and forefinger Fig 5b Take the earmold up to your ear Fig 5b Place the ear canal part of the earm...

Page 22: ...the earmold until it fits correctly Check the fit by running your finger over the bowl of the ear You know it fits correctly if when doing so you feel the contour of the bowl of the ear and not the he...

Page 23: ...r right hand place the right hearing aid red mark on the hearing aid see step 5 1 behind your right ear Fig 5f Take the hearing tube between your thumb and forefinger Insert the dome deep enough into...

Page 24: ...y pull your earlobe downwards This opens the ear canal a little more and you can rotate the dome until it fits correctly You have now successfully inserted the right hearing aid Now insert your left h...

Page 25: ...me Step 6 Adjusting the volume control behind the ear To increase the volume press the volume control upwards To decrease it press the volume control downwards using your forefinger Use your thumb to...

Page 26: ...er to select or change a hearing program press the program button displayed Fig 7 If you press it again you change to the next program A signal indicates the change A signal tone can only be easily he...

Page 27: ...aid with classic earmold Take the hearing aid behind your ear do not touch the tube and lift it above the upper part of your ear and then gently let go Fig 8a Use your thumb and forefinger to grasp t...

Page 28: ...nd carefully remove it from your ear Fig 8c In very rare cases the dome can remain in your ear canal when removing the hearing tube from the ear In the unlikely case that the dome does get stuck in yo...

Page 29: ...tment Fig 9 Step 10 Changing the battery Your hearing aid will indicate with a double beep that the battery soon needs to be changed You typically have up to 30 minutes to change the battery however t...

Page 30: ...life Please use the following specifications as a guideline General information Before using hair spray or applying cosmetics you should remove your hearing aid from your ear because these products ma...

Page 31: ...our hearing aid intensively ask your hearing care professional for advice and information on filters or drying capsules Weekly Clean the earmold dome or SlimTip with a soft damp cloth or with a specia...

Page 32: ...ur hearing care professional Battery discharges too quickly Insert a new battery and make note of exactly how long it lasts Contact your hearing care professional with this information they will be ab...

Page 33: ...33 Pain or inflammation in your ear Remove the hearing aid and consult with your hearing care professional If the problem is serious please contact your physician...

Page 34: ...wirelessly sending the speaker s voice directly to your hearing aids Roger FM include both a microphone and receiver Some Roger FM microphones also support input from audio sources via Bluetooth or ca...

Page 35: ...Behind the ear receiver option Body worn receiver option Microphone Some Roger FM microphones also support input from audio sources via Bluetooth or cable 35...

Page 36: ...ing from the date of purchase This limited warranty covers manufacturing and material defects in the hearing aid itself but not accessories such as batteries tubes earmolds external receivers The warr...

Page 37: ...tress Damage caused by third parties or non authorized service centers renders the warranty null and void This warranty does not include any services performed by a hearing care professional in their...

Page 38: ...es Directive 93 42 EEC The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www phonak co...

Page 39: ...aid is specified as an applied part of Type B 10 Information and explanation of symbols With the CE symbol Phonak AG confirms that this Phonak product including accessories meets the requirements of...

Page 40: ...r to pay attention to the relevant warning notices in these user guides Important information for handling and product safety The product is designed such that it functions without problems or restric...

Page 41: ...er use Atmospheric pressure 200 hPA to 1500 hPa The symbol with the crossed out garbage bin is to make you aware that this hearing aid may not be thrown away as normal household waste Please dispose o...

Page 42: ...42 Notes...

Page 43: ...43...

Page 44: ...www phonak com Manufacturer Phonak AG Laubisr tistrasse 28 CH 8712 St fa Switzerland 029 0274 02 V1 00 2013 09 FO Printed in Switzerland Phonak AG All rights reserved...

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