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Contents

Welcome

5

Description 

6

Short introduction 

Inserting the battery

8

Switching ON/OFF

8

Selecting a hearing program

9

Preparation

Replacing the battery

10

Tamper proof battery compartment (optional)

14

Identifying left and right hearing instruments

16

Inserting your hearing system with 
micro tube into your ear

17

Closed domes

19

Inserting your hearing system with 
earmold into your ear

21

Fine tuning based on your personal preferences

24

Operation

Switching ON/OFF

25

Hearing programs

26

Synchronized manual control

28

Telecoil (optional)

28

EasyPhone (optional) 

29

Summary of Contents for Certena micro

Page 1: ...www phonak com 029 0055 02 V2 00 2009 03 A W Printed in Switzerland Phonak AG all rights reserved ...

Page 2: ...Certéna micro Certéna micro Petite User Guide 0459 ...

Page 3: ...compartment optional 14 Identifying left and right hearing instruments 16 Inserting your hearing system with micro tube into your ear 17 Closed domes 19 Inserting your hearing system with earmold into your ear 21 Fine tuning based on your personal preferences 24 Operation Switching ON OFF 25 Hearing programs 26 Synchronized manual control 28 Telecoil optional 28 EasyPhone optional 29 ...

Page 4: ...ol optional 37 FM communication optional 39 Dynamic FM transmitters 40 Multi frequency FM receivers 41 MyLink 42 FM Program 43 Maintenance 44 Microphone Protector 44 Micro tube and dome 46 Important points 51 Warning 54 Service and Warranty 55 Phonak distributors worldwide 58 ...

Page 5: ...4 This symbol indicates features options and accessories which are available for Certéna micro and not for the Certéna micro Petite version ...

Page 6: ...ient devices that are easy to use Please read this manual carefully to benefit from all the features of your new hearing system Ask your hearing care professional if you have any questions Certéna is a quality product developed by the Swiss company Phonak a world leader in hearing technology innovation and reliability With proper care and usage your hearing system will support your hearing and com...

Page 7: ...ription Hearing system with micro tube and dome 햲 Microphone inputs with Microphone Protector 햳 Program switch 햴 Battery compartment with ON OFF switch 햵 Micro tube sound output 햶 Dome 햷 Retention 햵 햶 햲 햴 햳 햷 ...

Page 8: ... with micro tube and SlimTip 햲 햵 See micro tube and dome 햶 Individual SlimTip 햷 Removal handle Hearing system with earmold 햲 햴 See micro tube and dome 햵 Hook sound output 햶 Individual earmold 7 햵 햶 햵 햶 햷 햲 햴 햳 햲 햴 햳 ...

Page 9: ...8 Short introduction Inserting the battery Details see page 10 Switching ON OFF Details see page 25 OFF ON ...

Page 10: ...9 Selecting a hearing program via Toggle Details see page 26 ...

Page 11: ...ur Certéna micro system Use battery size 10 or 312 for your Certéna micro Petite system see page 12 Using the nail grip open the battery compartment completely and remove the old battery Remove the protective foil from the new battery 10 Preparation ...

Page 12: ...11 Insert the new battery with the sign flat side of the battery as shown below The correct battery orientation can also be seen on the inside of the battery compartment Close the battery compartment ...

Page 13: ...er with size 10 standard or size 312 batteries optional Your hearing care professional may modify the devices accordingly The 312 battery lasts longer The 10 battery creates an even smaller overall instrument size refer to picture below Preparation 312 battery 10 battery ...

Page 14: ...ompartment open to allow any moisture to evaporate Low battery warning An acoustic signal gives you an early warning that the battery is approaching exhaustion You have approximately 30 minutes to replace the battery after hearing the signal This reserve may be higher and the hearing system will repeat the low battery warning approximately every 30 minutes Please note that the battery consumption ...

Page 15: ...ttery is locked inside the battery compartment for safety reasons The latch can easily be opened with a fingernail Place the fingernail in the groove and pull the latch away from the hearing instrument 햲 and then push it upwards 햳 Preparation 햲 햳 click ...

Page 16: ...y pushing the latch towards the hearing instrument with your finger until it clicks into its final position 햶 Before you close the battery compartment check that the latch is locked in position and the battery can t be removed Warning The battery latch must be placed back over the battery and locked before closing the battery compartment 햴 햵 햶 click ...

Page 17: ...ch ear Your hearing care professional can mark the hearing instruments for you The color code is visible when the battery compartment is opened It will identify left and right hearing instruments as follows Certéna micro Certéna micro Petite red right hearing instrument blue left hearing instrument Preparation ...

Page 18: ...lace the hearing instrument over the top of your ear 햲 Hold the micro tube where it attaches to the dome or SlimTip 햳 and gently push the dome or SlimTip into your ear canal The dome or SlimTip should be placed far enough into the ear so that the micro tube lies flush with your head 햳 햲 ...

Page 19: ...t grasp the micro tube near the dome and pull it out of your ear gently but firmly In very rare cases the dome can remain in the ear canal when removing the micro tube from the ear In the unlikely case that any parts remain in the ear canal it is strongly recommended to see a medical specialist for safe removal Preparation 햴 ...

Page 20: ...ant to check the position of these fins The larger fin must be positioned over the smaller fin 햵 If the position is incorrect 햶 you can easily adjust it With one finger gently bend the bigger fin forwards and then back again so that it overlaps the smaller one 햷 Make also sure that the slit of the closed dome is in a horizontal position on the tube unit 햵 Your closed dome is now ready to be insert...

Page 21: ...20 Preparation Correct position 햵 Wrong position 햶 Moving the fins 햷 ...

Page 22: ...into your ear Using the hand on the same side you wear your hearing instrument grasp the earmold between the thumb and index finger Raise your hand to your ear making sure the canal portion of the earmold faces your ear Tilt your hand slightly forward ...

Page 23: ...nal If it is difficult to get it into place stretch your ear by pulling it gently backwards and upwards with your other hand When the canal portion is in place twist the earmold backwards so that it fits into the bowl part of your ear and the helix portion is under the fold ...

Page 24: ...nd the ear Be careful not to twist the tubing Check the placement of the earmold by tracing the contour of the ear with your finger To remove your hearing instruments grasp the earmold not the tubing and pull it out of your ear gently but firmly ...

Page 25: ...djustments It logs manual changes you have applied while wearing your hearing instruments This means that every time you change the volume or program of your Certéna hearing system this adjustment is memorized During your next visit with the hearing care professional this data will help to further improve the performance of your hearing system DataLogging cleverly ensures that your corrections in ...

Page 26: ...he nail grip slightly open the battery compartment until it snaps to its OFF position Switching ON Close the battery compartment Your hearing system is always in the default hearing program and at your preferred volume when turned ON Operation ...

Page 27: ... signal confirms when your hearing system is switched on Hearing programs Automatic program creation Certéna micro is able to recognize different hearing environments and automatically creates a hearing program appropriate for each situation Additional program selection Upon request your hearing care professional can program additional individual hearing programs dedicated to specific hearing situ...

Page 28: ...ing programs A short melody confirms the selection of the Automatic Mode Option without program switch The Certéna micro hearing system is also available without the program switch This could be an option for users who do not need an extra program switch together with their myPilot command center or their remote control ...

Page 29: ...nal Your hearing care professional may have activated a Telecoil in your hearing system The programs with Telecoil can be used with hearing system compatible phones or via inductive loop systems present in some school settings theaters churches etc Ask your hearing care professional to print out the complete description of your individual hearing programs and how to access them with your myPilot c...

Page 30: ...hearing program when the telephone handset is removed from your ear Some telephones produce a magnetic field strong enough to activate your EasyPhone function Most types of telephones require an additional magnet fixed on the receiver to activate this function Fixing the EasyPhone magnet Clean the telephone handset thoroughly Hold the telephone handset nearly vertically similar to making a telepho...

Page 31: ...eft hand when making telephone calls position the magnet in the upper left half of the receiver Use the double sided adhesive tape to stick the magnet to the location described above Do not cover the sound openings of your handset Instead of holding the phone against your ear canal hold the earpiece of the phone against the microphone which is at the front of your hearing system Operation ...

Page 32: ... out of reach of children and pets If a magnet is swallowed please seek the advice of a medical practitioner The magnet used to strengthen the magnetic field of your phone may affect some medical devices or electronic systems Always keep the magnet or the telephone equipped with the magnet at least 30 cm 12 away from pacemakers credit cards or other magnetically sensitive devices High distortion d...

Page 33: ... your hearing system and additional benefits 쐍 Volume Control 쐍 Program selection 쐍 Automatic mode selection 쐍 Clock and Alarm 쐍 myPilot battery status 쐍 Read out of hearing instrument volume program and battery status For detailed information on the use of your myPilot please refer to its user guide or ask your hearing care professional myPilot available in two stylish colors high tech gray or wh...

Page 34: ...33 For optimum results position your myPilot as shown in the drawing Do not use your myPilot in locations where it is forbidden to use electronic devices Operating range max 50 cm 20 ...

Page 35: ...s a simple way to connect your mobile phone via Bluetooth to your hearing system iCom is also capable of transmitting a stereo audio signal from any Bluetooth enabled device built in or via an adapter such as MP3 players laptops computers or televisions Please refer to the iCom user guide to get more information on the numerous applications iCom provides Do not use your iCom in locations where it ...

Page 36: ... and EasyBluetooth These programs are automatically selected in your hearing systems when an audio or Bluetooth signal is received from iCom EasyAudio and EasyBluetooth ensure that you have the optimum program for audio and mobile phone use An acoustic signal in your Certéna hearing instrument confirms the switch to both Easy programs Do not use your iCom in locations where it is forbidden to use ...

Page 37: ...st by the press of a button iView shows the status of the hearing instrument s battery the current hearing program and volume settings displayed on a large screen For detailed information on the use of iView please refer to its user guide or ask your hearing care professional Do not use your iView in locations where it is forbidden to use electronic devices ...

Page 38: ...are professional to demonstrate them to you Choose the model that is most convenient for your lifestyle and your taste WatchPilot2 Exclusive and modern available for women and men with sporty rubber band or elegant metal band KeyPilot2 Small easy and convenient Remote control optional ...

Page 39: ...ed information on the use of your remote control please refer to its user guide Your hearing care professional can also print an individual description of your hearing programs for you Do not use your remote control in locations where it is forbidden to use electronic devices Remote control optional ...

Page 40: ...unication A wireless FM communication system consists of a transmitter and a receiver The transmitter is placed near or directly connected to the sound source e g TV or radio It transmits the signal via radio to the FM receivers attached either to your hearing instruments or to an iCom For more information on the use of your FM system please refer to the appropriate FM transmitter or receiver user...

Page 41: ...ansmitters for all customers and needs inspiro The transmitter for teachers and suitable for use in schools SmartLink For teenagers and adults who want nothing less than the very best ZoomLink Comfortable transmitter for everybody EasyLink The transmitter that is easiest to operate ...

Page 42: ...eivers Phonak recommends the following FM receiver with your Certéna hearing system MicroLink ML12i Perfectly integrated into the Certéna design for daily use Switching ON OFF on the hearing system can easily be done see page 8 ...

Page 43: ...ve to iCom with an FM receiver MyLink is a small and appealing FM receiver that is compatible with hearing systems with a Telecoil MyLink picks up the FM signal and relays it to the hearing instrument FM communication optional ...

Page 44: ...command center choose your desired FM program The selection is confirmed by an acoustic signal 쐍 Program switch toggle until you reach the desired FM program identified by the appropriate acoustic signal 쐍 Remote controls KeyPilot2 or WatchPilot2 let you toggle through the desired manual programs as selected by your hearing care professional ...

Page 45: ...esigned to protect the Certéna micro high tech microphones from debris As a result they last much longer reducing the service costs of your hearing system The Microphone Protector can be replaced if needed Your hearing system should never be used without the Microphone Protector Maintenance ...

Page 46: ... the following 쐍 The hearing system sounds quieter than usual 쐍 There is a reduction in sound quality 쐍 Understanding in noise becomes more difficult 쐍 It becomes more difficult to determine the direction of sounds Your hearing care professional can tell you whether the Microphone Protector should be exchanged or not ...

Page 47: ... the dome or SlimTip fit correctly into your ear If the micro tube the dome or SlimTip irritate your ear in any way and prevent you from wearing your hearing instrument please contact your hearing care professional You should never attempt to modify the shape of the micro tube yourself The micro tube the dome or SlimTip should be cleaned regularly Step 1 Hold the dome and remove the ear wax from t...

Page 48: ...o tube from the hearing instrument as follows 쐍 Hold the micro tube in one hand and the hearing instrument in the other hand 쐍 Gently twist the micro tube 90 햲 and pull it straight out away from the hearing instrument 햳 90 햲 햳 ...

Page 49: ...sert the cleaning rod where the micro tube attaches to the hearing instrument and push it all the way through the micro tube and out through the dome or SlimTip 햴 After cleaning it is important to remove the cleaning rod ...

Page 50: ...ach the micro tube onto the hearing instrument as follows 쐍 Hold the micro tube in one hand and the hearing instrument in the other hand 쐍 Push the micro tube onto the hearing instrument until it is snug 햵 햵 ...

Page 51: ...in the micro tube As a consequence sound will be prevented from going through the micro tube The micro tube and dome should be changed every three months or sooner if the micro tube becomes stiff or brittle Only your hearing care professional should change the dome This is to prevent the dome from detaching from the micro tube during insertion into the ear ...

Page 52: ...orate 3 If you will not be using your hearing system for a long period of time store it in its protective case Remove the batteries and leave the battery compartments open Make sure your hearing system is completely dry before closing the case 4 Protect your hearing system from excessive moisture and heat Always remove it before showering bathing or swimming Do not leave the hearing system near wi...

Page 53: ... Hair spray face creams and make up can damage hearing systems Remove the hearing system before applying cosmetics 7 If you experience any soreness or inflammation in or behind your ear contact your hearing care professional 8 If your hearing system fails to operate after you have correctly inserted new batteries contact your hearing care professional for advice Please remember to bring your acces...

Page 54: ...over your old or unused hearing system to the applicable collection point for the recycling of electrical and electronic equipment or bring it to your hearing care professional for appropriate disposal By ensuring this product is disposed of correctly you will help prevent potential negative effects on the environment and human health ...

Page 55: ...certain cases even damage your hearing X ray radiation e g CT scans MRI scans may adversely affect the correct functioning of your system We recommend that you remove them before undergoing X ray procedures and keep them outside the room Hearing systems in directional microphone mode reduce mainly background sounds Warning signals coming from behind and vehicles horns approaching from behind are p...

Page 56: ...er damage from improper handling or care exposure to chemicals immersion in water or undue stress Damage caused by third parties or non authorized service centers renders the Phonak warranty null and void This warranty does not include any services performed by a hearing care professional in their office This warranty applies to the Phonak products listed below Serial number Serial number instrume...

Page 57: ...he following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications made to this equipment not expressly approved by Phonak may void the FCC authorization to operate this equipment Notice 2 This Class B digital apparatus complies with Canadian ICES 003...

Page 58: ...adio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 쐍 Reorient or relocate the receiving antenna 쐍...

Page 59: ...L5W OB3 China Phonak Shanghai Co Ltd Shanghai City 200233 Denmark Phonak Danmark A S Østre Hougvej 42 44 5500 Middelfart France Phonak France SA 69500 Bron Germany Phonak GmbH 70736 Fellbach Oeffingen EC Representative India Phonak India Pvt Ltd 100 034 New Delhi Italy Phonak Italia S r l 20159 Milano Japan Phonak Japan Co Ltd Tokyo 101 0044 Jordan Phonak Middle East 11181 Amman Mexico Phonak Mexi...

Page 60: ...k AG Phonak Schweiz 8712 Stäfa Turkey Phonak Turkey A S 34357 Istanbul United Kingdom Phonak UK Limited Warrington Cheshire WA1 1PP USA Phonak LLC Warrenville IL 60555 3927 Independent general A complete list of Phonak distributors distributors is available at Phonak s Internet site www phonak com Please visit us or ask your hearing care professional for information Manufacturer Phonak AG Laubisrü...

Page 61: ...indicates that Certéna products comply with requirements for a BF type applied part according to EN 60601 1 The surface of the hearing system is specified as applied part type BF This symbol indicates that it is important that the user refers to associated warnings given in this user guide External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX sta...

Page 62: ...ld not exceed limits of 20 60 Celsius at a relative air humidity of 65 for extended periods during transportation and storage Air pressure between 500 and 1100 hPa is not detrimental to the instrument Australia New Zealand Brazil China Japan South Korea 0459 ...

Page 63: ...Notes ...

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