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Thank you for visiting the Phonak website and for your inquiry. By following the instructions below, we will delete all the pairings 
in the Phonak ComPilot 

II

 and then pair all devices one by one. Turn off other Bluetooth enabled devices while pairing to eliminate 

interference. I have provided step-by-step instructions on the Phonak ComPilot 

II

 for your convenience: 

Follow the steps below to delete existing pairings and then reset the ComPilot 

II

ComPilot 

II

 Troubleshooting

Deleting Pairings

1.  Verify ComPilot 

II

 is “on” with green flashing light 

above Power. 

2.  Press the < > button on the side and the + button 

on the front of ComPilot 

II

 simultaneously and hold 

them until the Audio indicator starts to rapidly blink 
blue. Continue to hold them for approximately 10 
seconds until the blue light is gone and the only light 
flashing is the green power light. 

3.  Delete the ComPilot 

II

 pairing entry on your cell 

phone phone and restart (power down then back up 
again) your cell phone before any re-pairing. 

The pairings have now been deleted in the ComPilot 

II

Proceed to the reset instructions below:

1.  Turn the ComPilot 

II

 “off.” 

2.  Wait 30 seconds.

3.  Turn the ComPilot 

II

 “on.”

The ComPilot 

II

 has been reset. Proceed to  

the appropriate section below to pair with  
the desired device.

ComPilot 

II

 Bluetooth

®

 Pairing 

with a Cell Phone

1.  Put your phone into Bluetooth pairing mode.

2.  Verify the ComPilot 

II

 is “on” with green flashing light 

above Power. 

3.  Press the “< >” button on the side and the “+” button 

on the front of ComPilot 

II

 simultaneously and hold 

them down for 2 seconds until the Audio indicator 
starts to rapidly blink blue. Release as soon as you see 
the rapidly blinking blue light.

4.  Place the ComPilot 

II

 and cell phone next to each 

other. Access the Bluetooth menu of the cell phone.

5.  The ComPilot 

II

 will be listed under Bluetooth devices 

on the screen of the cell phone. 

6.  Select the ComPilot 

II

 from the available devices on 

the cell phone. 

7.  Input the pairing code “0000” if prompted by the cell 

phone. Not all phones require this.

8.  The ComPilot 

II

 will show “connected” on the cell 

phone once pairing has been successful. 

9.  The blue light will slow to a pulse on the ComPilot 

II

 

like the green power light. 

You can now use the ComPilot 

II

 with your cell phone.

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