13
warranty
time period of warranty
This warranty will go into effect upon the date of
purchase and will stay in effect as long as the
instrument remains the property of the original
owner. O
N
W
AVE
™
has a 3-year warranty;
V
OCAL
P
ORT
™
and V
OCA
L
IGHT
™
have a 2 year
warranty. All other products have a 1 year warranty.
what is covered by this warranty
Any electronic component, which because of
workmanship, manufacturing or design defects,
fails to function properly under normal use during
the life of this warranty will be replaced or repaired
at no charge for parts or labor, when returned to
the factory service center. Transportation in and
out is paid by the customer. If it is determined that
repair is not feasible, the entire unit may be
replaced with an equivalent unit upon mutual
agreement of the manufacturer and customer.
what is not covered by this warranty
This limited warranty does not apply to:
1.
Malfunctions resulting from abuse, neglect
or accident
2.
Instruments connected, installed, used or
adjusted in any manner contrary to
instructions provided by the manufacturer
3.
Consequential damages and damages
resulting from delay or loss of this instrument.
The exclusive remedy under this warranty is
strictly limited to repair or replacement as
herein provided
4.
Products damaged in transit unless
investigated by the shipper and returned to
the warrantor with the investigation report
5.
Peripheral accessories as itemized within the
product specification sheet as applicable, when
such items are returned within 90 days from
original purchase
6.
Batteries if applicable
Phonic Ear Inc. reserves the right to make changes
in the design or construction of any of its
instruments at any time without incurring any
obligation to make any changes whatsoever on
units previously purchased.
This warranty is in lieu of all other expressed
warranties. All expressed and implied warranties
will terminate upon the expiration of this written
warranty. No representative or person is
authorized to represent or assume for us any
liability in connection with the sale or use of our
products other than as set forth above.
what to do if you have questions
If you have any questions about service, call the
service department at
800.227.0735
,
then
press 7
.
3149 SS400 User Guide 7/11/02 4:20 AM Page 7