Special Messages
Message
Audible Message
Possible Cause
Solution
LO
Test result is lower
than 20 mg/dL (1.1
mmol/L).
The test result is
lower than the
measure range of 20
mg/dL (1.1 mmol/L).
Test again following
the user guide for
correct glucose
measurement process.
If you see LO again,
please call your
medical doctor for
advice immediately.
HI
Test result is higher
than 600 mg/dL
(33.3mmol/L).
The test result is
higher than the
measure range of 600
mg/dL (33.3
mmol/L).
Test again following
the user guide for
correct glucose
measurement process.
If you see HI again,
please call your
medical doctor for
advice immediately.
Error Messages
Message
Audible Message
Possible Cause
Solution
E_1
The temperature is
too low.
The mete is operating
in an ambient
temperature below 1
0℃
or
50
℉
which is the
lowest range of
operating temperature.
E_2
The temperature is
too high.
The meter is operating
in an ambient
temperature above 40
℃
or
104
℉
which is the
cap of operating
temperature.
System operation
range is 1
0℃
~40
℃
(5
0℉
~ 104
℉
).
Repeat the test when
the temperature is
within the range.
E_3
Battery low.
The battery is too low to
operate the meter.
Replace the battery
immediately.
E_4
No sufficient blood.
The blood sample is no
sufficient.
Please re-test with a
new strip and more
blood sample.
E_5
Strip is wet or used
.
.
If you apply the sample
before blood drop icon
appears on the screen.
The inserted test strip
has been wet or used.
Re-test with a new
test strip.
E_6
Error in meter or
strip.
The meter is not
working properly, either
because of a defective
meter or a defective
strip.
Please retest with a
new strip, if error
message E_6 is still
displayed, please
contact your local
distributor for
technical support.
E_7
Memory damaged
The memory chip of the
meter could be damaged
or malfunctioning.
If error message E_7
is still.displayed on
the meter,then you
can perform glucose
tests but can not
store the result.
Please contact
Technical Support.
32