Kenos
®
KCS Manual
Page 31 of 34
Warranties
The Seller gives its Customers a five-year warranty from the receipt of the Products for vacuum pump Products (excluding
electro mechanical vacuum pumps, accessories, controls and Kenos products).
The Seller gives its Customers a one-year warranty from the receipt of the Products for all other Products (i.e. excluding
vacuum pump Products but including electro mechanical vacuum pumps, Kenos products, accessories and controls) if the
failure has occurred within specified lifetime in terms of duty cycles as set out in the Product specification (if any).
The warranty covers (i) manufacture and materials defects in the Products and (ii) if the Products do not conform to the
Product specification.
The warranty does not apply to any Product (including any component or other parts in such Products (such as suction
cups, filter elements, sealing’s, hoses, etc) or to the software of any Products) that (a) has been subjected to abuse, misuse,
negligence, improper storage, improper handling, improper use, improper installation, abnormal physical stress, abnormal
environmental or working conditions, or use, application, installation, care, control or maintenance contrary to any applicable
manual or instructions for the Products issued by the Seller or good trade practice regarding the same; or (b) has been
reconstructed, repaired or altered by any persons or entities other than the Seller or its authorized representatives, or have a
defect as a result of fair wear and tear or wilful damage or caused by subsequent damages caused by other defective
products.
The product warranty set forth in this Section is the only warranty given by the Seller in relation to the Products. The
Customer may not rely, and has not relied, on any other information, statement or warranty (express or implied), whether
based on applicable law or otherwise.
During the warranty period, the Seller shall replace or repair, at its own expense, faulty products determined by the Seller, in
its sole discretion, to be covered by the warranty set out herein.
It is at the Seller’s discretion whether a faulty Product should be returned to the Seller for replacement or if it should be
repaired by the Seller at the location of the Customer. Any replaced Products shall become the property of the Seller.
The Seller is not responsible for the cost of fitting replacement parts or components of any Products in to any products or
alike of the Customer.
These Terms & Conditions shall apply to any repaired or replaced Products by the Seller.
