PicoLog Self-Help Guide
AR346-1
© Copyright 2014 Pico Technology Ltd.
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2.
Pico devices that can run under PicoLog
The ONLY USB oscilloscopes that can run under PicoLog are:-
PicoScope 2104
PicoScope 2105
PicoScope 2202
PicoScope 2203
PicoScope 2204
PicoScope 2205
PicoScope 2204A
PicoScope 2205A
plus:
ANY of the older range of 3000 Series scopes that do NOT have an A, B or MSO
suffix.
Function Generator and AWG output are not supported in PicoLog.
ALL data loggers and ALL parallel port scopes will work under PicoLog on 32-bit
operating systems. Parallel port products and the USB ADC-11 are NOT supported on
64-bit operating systems.
NONE of the PicoScope 4000, 5000, 6000 or 9000 Series scopes work under PicoLog.
3.
Do not install PicoLog 5.23 over PicoLog 5.16
It is best to uninstall R5.16.2 and then install R5.23.x so that “Auto-reconnect” will still
work.
4.
PicoLog does not recognise my device
If the logger has worked before on this PC, it might be that the correct USB driver for
the logger has been corrupted. If this is a new installation, it is more likely that you
plugged the logger into the USB port before loading the PicoLog software in which case
Windows will try to load a generic driver which will not work. It will not be overwritten by
the correct driver until the wrong driver has been uninstalled.
Please try this: Plug in the logger and then go to Windows Device Manager (Windows XP:
Control Panel > System and then look in the Hardware tab; Windows Vista/7/8: Right-
click Computer, select Properties, then click Device Manager).
If there is an "Unknown USB device" anywhere in the list or, under either Pico
Technology Instruments or Universal Serial Bus Controllers, a Pico USB [xxxx] data
logger with a yellow warning triangle, click it once to highlight and then right-click to
bring up a list from which select Uninstall. Once that is done, unplug the logger and then
plug it back in again. The Windows New Hardware Found Wizard will run. Follow the on-
screen instructions and, if the wizard asks to connect to Windows Update, select No and
allow Windows to automatically detect and configure your logger.
Note to Windows XP users: During installation, if Windows displays a warning message
about Windows Logo testing, click Continue Anyway to complete the installation.