PicoLog Self-Help Guide
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© Copyright 2014 Pico Technology Ltd.
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Click OK and PicoLog will start to install in the usual way. At the end, whether the
software has installed properly or not, there will be an Install.log file in the
C:\Temp directory. Please email that file to support@picotech.com and we can
then see what has gone wrong with the installation.
5.
Finding the PicoLog software version
Click Help and then About. The release number will then be displayed.
For Windows 98 and earlier, use version R5.16.2 of PicoLog.
For Windows XP and later, use the latest version of PicoLog available.
6.
PicoLog crashes on start-up
If the software is crashing as soon as you start up it is probably because of a corrupted
setting in your plw.ini file. When you first run PicoLog, it creates a file called plw.ini and
tries to save it in its working directory:
•
C:\Program Files\Pico Technology\Pico Full (32-bit operating system)
•
C:\Program Files (x86)\Pico Technology\Pico Full (64-bit operating system)
PicoLog uses this file to hold information about the preferences you set when running the
program. Please see if locate the plw.ini file in the above folder and delete it.
If you still have problems starting PicoLog, it could be that there is a second copy of
plw.ini in a hidden directory. This will need to be deleted as well.
To access the Application Data/AppData folder and subfolders, the option to view hidden
folders within Windows must be enabled:
Windows XP:
•
Go to C:\Documents and Settings\<User name> in Windows Explorer
•
Click Tools > Folder Options…
Windows Vista/7:
•
Go to C:\Users\<User Name> in Windows Explorer
•
Click Organise and select Folder and search options