BIP-1300 Copyrightⓒ 2006 Bluebird Soft, Inc. All Rights Reserved.
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Ⅴ. APPENDIX
1.
Frequently Asked Questions.
Q. I have dropped a terminal in water.
A. Remove the battery immediately and dry it in the dry area. If the device still doesn’t work, main board or other components
may be required to replace. Please contact service center.
Q. It doesn’t boot.
A. Program may have been damaged. Please attempt to rest reset. If it still doesn’t work, please contact the service station.
Q. I can’t get it charged
A. Make sure the device is properly placed in a cradle and lights are on. You can also cleanse the charging terminal. If it still
doesn’t work, it may be damaged. (Batter warranty is 6 months)
Q. How do I request for a warranty service?
A. Please use international courier such as FedEx, or DHL. You can also contact Bluebird’s regional manager for the
authorized service station.
Q. How do I check delivery status?
A. Please contact Bluebird’s regional manager.
