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Warranty and Guarantee
Legal right of warranty is applied according to German Civil Code.
The manufacturer issues a guarantee of 24 months on the control unit and 12 months for the
applicators and power adapter, beginning on the date of purchase.
The guarantee does not apply in the following cases:
▪
Damage due to improper handling
▪
Defects the customer is aware of on the date of purchase
▪
Damage caused by the customer
▪
For wearing parts and consumable supplies including any battery, cables and electrodes.
Maintenance and Cleaning
No special cleaning or care agents are required for the BioBalance. Clean the stimulator, the
cables and the mains adapter with a soft, lint-free cloth. Please ensure that no moisture
permeates the stimulator. If moisture does permeate the stimulator, a technical check must be
carried out before re-use.
Technical Check
We recommend a technical check on the BioBalance every 24 months. This includes:
1. Confirming that user instructions have been included in the accompanying documentation.
2. Checking the equipment for completeness.
3. Visual check:
- The type plate, the adhesive label and the inscriptions are complete and readable
- For mechanical damage
- For damage to all cables, mains adapter, plugs and sockets
4. Functional Safety
-
Checking the output signals with a load resistance of 220 Ω real current and voltage
- Checking the frequency
5. Measurement after EN 62353:2008
- Equipment leakage current
- Applied part leakage current
These technical checks may only be performed by suitably qualified persons. The results must
be documented with the date and name of the person carrying out the check.
