3 Record all damage.
4 Call the Pillar World Wide Customer Support Center Center to open a
service request for future insurance claims.
Tip: Check the packing materials to verify that you have retrieved all the small
parts before recycling.
Important! Pillar Axiom 600 system components are compatible with racks that
are compliant to the EIA-310-D standard. Pillar Axiom 600 Slammers and Bricks
may not install successfully into a rack that is not EIA-310-D compliant. We
recommend that Pillar racks be used to install Pillar Axiom 600 hardware
components. When using non-Pillar racks, do not use Telco two-post racks.
Instead, use a four-post rack that can support the weight load of a Pillar
Axiom 600 system. Additionally, be sure the non-Pillar rack has square mounting
holes in the vertical channels. Round mounting holes are not acceptable.
Illustrations show a Pillar Axiom 600 42U rack or parts of it. If you have a non-
Pillar rack, it should be similar.
Chapter 2 Set Up the Rack
About Component Inspection
27
