En
English
11
11
<J2N20201A>
Additional information
Troubleshooting
Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with
this component, check the points below. Sometimes the trouble may lie in another component. Inspect the other
components and electrical appliances being used. If the trouble cannot be rectified after checking the items
below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
The player may not operate properly due to static electricity or other external influences. In such cases, normal
operation may be restored by unplugging the power cord then plugging it back in.
Problem
Check
Remedy
Settings you have made have
been cleared.
Was the power cord unplugged
forcibly while the player’s power
was on?
Be sure to press
STANDBY/
ON
on the player’s front panel
or press
STANDBY/
ON
on the remote control and wait for
the
OFF
indicator on the front panel display to turn off before
unplugging the power cord.
Difference in volume between
DVDs and CDs.
This is not a problem with the
player.
The volume may sound different due to differences in how
the signals are recorded on the disc.
Player cannot be operated with
the remote control.
Are you operating from far away?
Operate from within a distance of 7 meters from the remote
control sensor.
Is the remote control sensor
exposed to direct sunlight or
strong artificial light from a
fluorescent bulb, etc.?
The remote control signals may not be received properly if
the remote control sensor is exposed to direct sunlight or
strong artificial light from a fluorescent bulb, etc.
Are the batteries dead?
Replace the batteries (page 4).
Disc cannot be played or disc tray
opens automatically.
Is the disc scratched?
Scratched discs may not play.
Is the disc dirty?
Wipe the dirt off the disc (page 14).
Is the disc properly set in the
disc tray?
Set the disc with the printed side facing up.
Set the disc within the groove in the disc tray.
Does the disc have the right
region number?
See
About region numbers
on page 9.
Is the player placed in a humid
location?
There could be condensation inside. Wait a while for the
condensation to evaporate. Do not place the player near an
air‑conditioner, etc. (page 13).
The player’s power turns off
automatically.
Is
Auto Power Off
set to
On
?
If
Auto Power Off
is set to
On
, the player’s power turns
off automatically if no operation is performed for over 30
minutes (page 8).
Picture is stretched, or aspect
ratio cannot be switched.
Is the aspect ratio properly set on
the connected TV?
Refer to the TV’s operating instructions and set the TV’s
aspect ratio properly.
Is
TV Screen
properly set?
Set
TV Screen
properly (page 8).
During playback, picture is dis‑
turbed or dark.
This is not a problem with the
player.
This player supports Rovi Corporation copy protection. With
some TVs, the picture may not display properly when play‑
ing discs including copy prevention signals. This is not a
malfunction.
Are the player and TV connected
via a video deck?
When the player and TV are connected via a video deck, the
player’s analog copy protect function may cause the picture
being played on the video deck not to display properly. Con‑
nect the player and TV directly.
Is the TV system properly set?
The factory default setting is
AUTO
. If the picture is dis‑
torted, switch the TV system to the one used in your country
or region (
NTSC
or
PAL
) (page 13).
Digital audio signals are not out‑
put from the
COAXIAL DIGITAL
AUDIO OUT
terminals.
Is
Digital Out
set to
On
?
When connected to the
COAXIAL DIGITAL AUDIO OUT
terminals, set
Digital Out
to
On
(page 8).
96 kHz/
88.2 kHz digital audio
signals are not output from the
COAXIAL DIGITAL AUDIO OUT
terminals.
Is
96 kHz PCM Out
set to
96kHz
?
Set
96 kHz PCM Out
to
96kHz > 48kHz
.
Are you playing a copyright‑
protected disc?
The 96 kHz/
88.2 kHz digital audio signals of copyright‑
protected discs cannot be output.
