8
Troubleshooting
8-8
SV60970-OG Rev. A
•
Chosen envelope size is too small. Select correct
envelope size from drop-down box on menu bar.
•
If your graphic has a white line through it, the
printheads may need to be banded together.
Prints garbage
•
Poor cable connections. Check parallel cable.
Make sure cable is connected securely at both
ends. Does cable exceed maximum 6' length? Re-
place cable with a good cable.
•
Interface problem. Check printer setup at com-
puter.
•
Ink supply low. Replace cartridge.
•
Turn the printer off and on. Restart job.
No barcode
•
Wrong font selected. Choose USPS barcode font.
•
No ZIP Code. Check ZIP Code.
•
Barcode not enabled. Enable bar code.
Not all addresses on the list have printed
•
You have selected only some addresses to print.
Select
from the
File
menu and select All Ad-
dresses.
•
You have added or removed records from a mail
list and then printed without first exiting the appli-
cation used to modify the list. Correct by reattach-
ing the layout to the modified list.
Extra lines on media, losing data
•
Buffer overflow. Check the data in your database.
Close the print job screen. Power down printer for
a few seconds, then restart print job.
Prints wrong/
incomplete
information
Poor Print Quality
(continued)
Summary of Contents for ADDRESSRIGHT DA900
Page 1: ...DA900 AddressRight Printer Operating Guide SV60970 OG Rev A ...
Page 12: ...1 Introduction 1 6 SV60970 OG Rev A Notes ...
Page 18: ...2 Specifications 2 6 SV60970 OG Rev A Notes ...
Page 26: ...3 Meet the DA900 Printer 3 8 SV60970 OG Rev A Notes ...
Page 58: ...6 Using the DA900 Print Driver 6 12 SV60970 OG Rev A Notes ...
Page 81: ...9 Supplies and Options Supplies and Accessories 9 2 How to Order 9 3 Options 9 3 ...
Page 84: ...9 Supplies and Options 9 4 SV60970 OG Rev A Notes ...
Page 85: ...Appendix A Glossary ...
Page 94: ...A Appendix A Glossary A 10 SV60970 OG Rev A ...
Page 101: ...Index ...
Page 106: ......
Page 107: ......
