SDC2035C Communication Device Advanced Setup Guide
Setting up a wired network connection (continued)
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3. Continue with Franking Machine Installation
Once your Communication Device is
confi gured using the setup software, your
Franking Machine should be displaying
“Add ink cartridge” or “Select Language”.
You can now continue with the Franking
Machine installation as described in the
printed Installation Guide supplied with the
machine.
a. Before proceeding, make sure that the Scale has been fi tted as described in the
printed Installation Guide.
b. Now continue from
“Install the Ink Cartridge” or “Select Language” (as
appropriate) in the printed Installation Guide
to complete installation. Once
installation is complete, see the reverse of the Guide for useful information and
tips on using your Franking Machine.
AC Adapter
LEDs
3. Connect to the outside world
Follow the relevant section below for the connection method you‘ve chosen:
Option 1 - LAN (network) connection
4.1 Connect the Communication Device
to your network as shown.
6. Carry out a test print
When prompted, insert a spare envelope or tape/
label strip for a test print. Insert the item into the
franking machine from the front, making sure it
is pushed up to the right registration wall. The
franking machine automatically begins printing.
Do not remove the item until the printing has
finished.
Review the quality of the test print.
Good quality – press
Enter/Yes
.
Poor quality – press
No
, the franking machine goes through another set-up cycle
and when complete you should try the test print again.
8. Check for updates
Your franking machine now automatically checks and installs any new software,
including any new Envelope Messages associated with your account. The display
shows the status of the update.
Once complete, the Home Screen displays and your franking machine is ready to
be used.
7. Add postage funds
You need to add funds to your franking machine before you can use it.
Connect to Pitney Bowes Data Centre
The franking machine automatically connects with the Data Centre and, after a
short delay, displays your account balance:
Adding funds
You now need to add postage to your franking machine.
• Press
Enter/Yes
- an amount of £50 will be suggested. To accept this amount,
press
Enter/Yes
or press
Clear/Back
to change it.
• If you pressed
Clear/Back
you will be prompted to enter a new amount. Enter the
amount and then press
Enter/yes
. This new refill amount must be in increments
of £10.
• Confirm the amount to add by pressing
Enter/yes
again.
• The franking machine communicates with the Data Centre to add postage and
confirms when complete. Press
Enter/yes
.
• The display asks if you would like a receipt. Press
Enter/Yes
and print an
envelope or label as you did for the test print at step 6.
9. Frank an envelope
Let’s now create your first piece of franked mail...
• Place your item of mail on the scale and the display will show the cost, weight,
class and date.
• If you want to change the Class, press the Class button and scroll
to highlight the Class you wish to use and then press
Enter/yes
.
• Envelope Messaging prints alongside your frank. To select your preferred
Envelope Message, press the down
Review
▼
key until
‘Ad’
displays, then press
Enter/yes
. Scroll to the required Envelope Message using the
Review
▼▲
keys,
then press
Enter/yes
. (To ensure your Envelope Message prints automatically in
future, see
Pre-setting Options
, overleaf).
• Insert the item of mail into the franking machine exactly as you did at step 6 to
create your first piece of franked mail.
Problems?
•
Can’t see the personalised Envelope Message you ordered?
See
Envelope
Messaging
overleaf.
•
Want to pre-set the franking machine to automatically print your preferred Envelope
Message?
See
Pre-setting Options
overleaf.
•
Want to learn more about using you new franking machine?
See
Using your
franking machine
overleaf.
Prepaid: £xxxxx.xx
0.00
0 g
postal class
date
IMPORTANT
Once you have printed the receipt, check the Postage by Phone account number
on the receipt and ensure it matches the account number on the dispatch note
received with the franking machine. If the numbers do NOT match, do not go any
further with this installation and contact Pitney Bowes on
08444 992992
.
IMPORTANT
It is very important that the print from your franking machine is of a good
quality. If you do not have a good quality print, Royal Mail may refuse or be
unable to read the information automatically, this might result in a delay in
delivering your post.
Right Registration Wall
5 . Install the ink cartridge
1
2
3
4
5
6
7
8
9
C
0
.
Sperre
n
Versa
ndarte
n
Zähle
rständ
e
Einste
llungen
Einga
be
blättern
vor/zur
ück
Nein
Ja
*#_
ABC
DEF
GHI
JKL
MNO
PQRS
TUV
WXYZ
zurück
Leerta
ste Ei
ngabe
1
2
3
4
5
6
7
8
9
C
0
.
Lock
Class
Funds
Options
Enter
Review
no
yes
*#_
ABC
DEF
GHI
JKL
MNO
PQRS
TUV
WXYZ
Clear/Ba
ck
Space
Shift
PitneyBo
wes
2. Decide where to site your
system and how to connect it
Please
DO NOT
connect power until instructed.
Your franking machine has to connect to the Pitney Bowes Data Centre to add
postage funds, get software updates, and carry out the required Postal Authority
inspections.
Choose which of the two connection methods described in the table below best
suits your needs. Consider the requirements and ensure that there is a suitable
network socket or internet enabled PC within reach of the supplied cables. You
must also ensure that the franking machine has a constant power supply and you
have space around it to work. When you have decided, continue with
step 3
.
If you cannot meet the requirements of either connection method, refer to
Troubleshooting
overleaf.
5.2 When prompted, lift the top cover
and press the unlock symbol on the
cartridge latch. Remove and discard
the yellow packaging material.
5.3 Open the packaging for the ink
cartridge and take off the protective
tape from the bottom.
5.6 Close the top cover and press
Enter/
yes
. When you see
‘IMPORTANT – is
the ink cartridge installed?’
displayed,
press
Enter/yes
again.
The franking machine will now go
through a set-up cycle which takes up
to 2 minutes.
1 Open the box and unpack
Here’s a diagram and explanation of the items you should find in your box, if
anything is missing give us a call on 08444 992992. Depending on how you install
your franking machine, you might not need all of these items.
If you have any problems during this installation, refer to ‘Troubleshooting’
overleaf.
Franking Machine
Scale
Ink Cartridge
Postage Meter
Labels
USB Cable
Network Cable
Power Cord
Communication
Device
1
5
7
8
9
2
6
5.1 When the display shows ‘
Add ink
cartridge
’, press
Enter/yes
.
5.4 Insert the ink cartridge. Insert the
base of the cartridge first before
pushing the top back.
5.5 Press the ink cartridge latch down
until it clicks and holds the cartridge
in place.
Good print
- no broken lines in the
centre of the test print
Bad print
- broken lines in the centre
of the test print
Communication Device
For Pitney Bowes Digital Mailing System
BEST
- LAN (Network) Connection
You can use a suitably configured network connection (LAN) that gives access to the
internet. Pitney Bowes highly recommends LAN connection.
Benefits
Requirements
Fast.
Always
connected.
Saves
phone call
costs.
A standard (RJ45) network connection on your router (as found in a normal
domestic wired setup) or an active network wall socket.
The technical stuff...
The connection must use DHCP (automatic configuration), be open to all HTTP, HTTPS
and FTP traffic and must NOT be using a PROXY server.
If you’re unsure about the requirements for LAN connection or if you wish to connect
using Wi-Fi, our online Communication Device Advanced Setup Guide can help.
Go to
www.europe.pb.com/docs
and enter the code
10936
to download the guide.
GOOD
- PCMC Connection (Internet connection via your PC)
If you have a PC with an internet connection nearby, you can install the free Pitney Bowes
PC Meter Connect™ (PCMC) software and use the PC’s internet connection.
Benefits
Requirements
Fast.
Saves
phone call
costs.
Requires a PC with an active internet connection to be nearby and turned
on.
The PC must run Windows XP, Vista or 7 and have Pitney Bowes PCMC
software installed.
PCMC is not available for Mac.
3. Fit the Scale
Remove all shipping
tape from the machine.
Position the scale on
the franking machine
and plug in the scale
connector as shown in
these diagrams. Tighten
the connector screws.
3
WARNING: Always plug the equipment into a properly grounded wall
outlet. The socket outlet should be near the equipment and should be easily
accessible. Use the mains lead supplied with your equipment.
LAN connection (Router,
Hub, Wall socket)
Communication
Device
Network Cable
LEDs
LEDs
4
4.2 Plug the AC adapter into the
Communication Device and a
power outlet. The left LED is lit
yellow
when it is on.
4.3 After 45 seconds, the right LED will blink
orange
.
If the right LED lights orange continuously
(not blinking), follow Communication Device
Troubleshooting 1 overleaf.
4.4 Connnect the Franking
Machine to the
Communication Device
using the supplied USB
cable.
4.5 Connnect the Franking Machine to a power outlet using the cord supplied. The
Franking Machine displays its startup screens and you will hear noises as the
Franking Machine initialises.
4.6 About 10 seconds after it initialises, the Franking
Machine will display
‘Meter connected to internet
- Press Enter’
. Also, the right LED changes from
blinking orange to blinking
green
.
Press
Enter/Yes
to continue with
step 5
.
If the right LED stays orange (either blinking
or continuous), follow Communication Device
Troubleshooting 2 overleaf.
Option 2 - PCMC Connection (Internet connection via your PC)
Before you connect your franking machine to your PC, you need to install our
FREE PC Meter Connect
™
software
. To do this, you must have administrator rights
on your PC which may require you to contact your IT department. Please note that
the software is not Mac compatible.
To install, visit
www.europe.pb.com/PCMeterConnect/setup.exe
and choose the
‘Run’ option. Select ‘English (United Kingdom)’ as your installation language and
follow the on-screen instructions. This process installs the software and tests
your franking machine connection. When complete, you are asked to return to this
guide to complete the franking machine installation.
USB Cable
Power
Cord
