9
●
Troubleshooting
10-2
mailstation™ 2 Digital Postal Meter | SV61983 Rev. H
Message
Description
Action
Connection Lost
Connection made but
lost before transaction
completed.
Press
Clear/Back
(C); try
again in a few minutes.
If problem persists call
Pitney Bowes (see
Pitney
Bowes Contact List
at the
start of this guide).
Inspection Due
Inspection
Required
This message displays
if a refill has not been
performed in 90 days. After
120 days, postage cannot
be printed until a refill/or
balance check.
Perform a refill procedure
or check amount
available to download.
No dial tone
Analog phone line not
connected to machine.
Connect analog phone
line to machine.
Not Enough
Funds
Insufficient postage.
Postage amount exceeds
maximum funds available
in system.
Select a lower postage
amount. Perform a funds
refill to add funds to the
system.
Refill failed: xxxx.
Contact Pitney
Bowes.
A failure occurred during
a refill.
Call Pitney Bowes (see
Pitney Bowes Contact
List
at the start of this
guide).
Refill Too High
Refill amount entered is
more than the maximum
the machine will allow.
Press
Clear/Back
(C).
Repeat refill procedure
with a smaller postage
amount.
Error P20XX
Error P21XX
Error E25XX
Error E22XX
Printer fault
P2BXX
Meter error codes without
descriptions
Press
Clear/Back
(C).
If nothing happens
in 5 seconds, turn
off machine; wait 15
seconds, and then turn
on machine. If problem
persists, call Pitney
Bowes (see
Pitney
Bowes Contact List
at the
start of this guide).