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QUICK START GUIDE

Suspension/Tire Set-up

This "Quick Start Guide" provides the essential information to set up your bike.

COMPONENT

QUICK START SETTING

Shock Air Pressure 

(

by Body Weight

)

Body Weight in [kg] to [bar]

0.15 × Body Weight [kg] + 2.4 [bar]

Body Weight in [kg] to [psi]

2.2 × Body Weight [kg] + 35 [psi]

Body Weight in [lbs] to [bar]

0.07 × Body Weight [lbs] + 2.4 [bar]

Body Weight in [lbs] to [psi]

Body Weight [lbs] + 35 [psi]

Shock Compression Damping

8 clicks in from OPEN (Team XTR Build Only)

Shock Rebound Damping

6 clicks in from OPEN

Fork Air Pressure

80 [psi] / 5.52 [bar]

Fork Compression Damping

HSC: 2 clicks in from OPEN; LSC: 5 clicks in from OPEN

Fork Rebound Damping

HSR: 3 clicks in from OPEN; LSR: 7 clicks in from OPEN

Front Tire Pressure

23 [psi] / 1.58 [bar]

Rear Tire Pressure

28 [psi] / 1.93 [bar]

Adjusting Saddle Height

•  The seat post collar can be loosened and tightened with a 4mm hex wrench.

•  Before raising or lowering the seat height, using a 2mm hex wrench, loosen the front 

bolt of the  head tube cable port securing the dropper post housing.

•  The dropper post cable should be routed through the cable port on the driveside of 

the head tube. This cable port cap is used to hold the dropper post cable and cycle 

computer wire in place.

•  Be sure to re-tighten the cable clamp on the head tube cable port after adjusting the 

saddle height. Make sure not to pinch the cycle computer wire when tightening the 

cable port.

Charging the Battery

NOTE: The battery does not come fully charged and must be charged completely before the 

first use.

1.  Locate the rubber cable port on the driveside of the headtube (

fig. 1

). The charging 

port is underneath the rubber cable managment clamp. Pull back the sealing cover to 

access the charging terminal.

2.  Locate the alignment pin in the charger. Insert the charging cable into the charging 

terminal, ensuring the cable and terminal are properly aligned. Thread the charging 

cable collar onto the terminal threads (

fig. 2

).

3.  The display will illuminate briefly when the charger is properly connected. The charger 

LED lamp will glow red while charging, and glow green when charging is complete.

4.  When done charging, unthread the cable from the terminal and close the sealing cover.

1

2

 Powering the System ON and OFF

•  The power button is located on the non-driveside of the headtube (

fig. 3

).

•  Power the system on by pressing on the Power symbol molded into the rubber cable 

management clamp.

•  Power cannot be turned on while the battery is charging.

•  If the bike has not moved for 10 minutes, the power will shut off automatically.

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Summary of Contents for SHUTTLE

Page 1: ...t you on the trail This guide will walk you through the steps necessary to set up all the components and become familiar with the Shimano STEPS E bike System This document contains some helpful diagrams and reference material to make sure you have everything necessary to maintain your Shuttle and enjoy it to the fullest ...

Page 2: ...he Fox 38 Fork 5 Setting Rebound Damping on the Fox 38 Fork 5 Recommended Tire Pressure 5 3 Charging 6 Charging the Battery On Off the bike 6 Charger LED Lamp 6 4 Shimano STEPS System 7 Connecting to E Tube Project App 7 Main Menu for E Tube Project 7 Customize Menu in E Tube Project 7 Assist Profiles in E Tube Project 8 Update Firmware Menu in E Tube Project 8 Maintenance Menu in E Tube Project 8...

Page 3: ... cap is used to hold the dropper post cable and cycle computer wire in place Be sure to re tighten the cable clamp on the head tube cable port after adjusting the saddle height Make sure not to pinch the cycle computer wire when tightening the cable port Charging the Battery NOTE The battery does not come fully charged and must be charged completely before the first use 1 Locate the rubber cable p...

Page 4: ...s and hold for WALK mode Y1 X1 B A Z1 3 Screen Display 1 2 4 DISPLAY ITEM 1 Battery level indicator 2 Assist Gauge 3 Assist Mode Display 4 Current Speed Display Mode ECO mode automatically activates as remaining battery capacity declines Operating the Cycle Computer The following settings can be adjusted through the cyclecomputer MENU Clear Clear Odometer Clock Set current time Brightness Adjust D...

Page 5: ...ive air chamber will need to equalize pressure with the main chamber each time air is added or removed You can do this by pushing down on the saddle several times to compress the shock past the sag point 2 3 Setting Compression Damping on the Fox DPX2 The compression damping lever is a tuning tool to adjust compression support All bikes can be run in the open position at all times and still perfor...

Page 6: ... 20 7 280 300 CLOSED Clicks from OPEN Clicks from CLOSED BIKE SET UP Setting Air Pressure on the Fox 38 Fork Fox recommends setting sag between 15 and 20 of the total fork travel The Shuttle comes with a 160mm fork so the proper sag measurement is 24 0 32 0mm The air pressure in the Fox 38 fork should not exceed 8 3 bar 120 psi To achieve the proper sag reference the chart below for an initial sta...

Page 7: ...NG LSR HSR 120 130 lbs 3 Open 12 10 130 140 lbs 4 Open 11 10 140 150 lbs 5 1 10 9 150 160 lbs 6 2 9 8 160 170 lbs 7 3 8 7 170 180 lbs 8 4 7 6 180 190 lbs 8 4 7 6 190 200 lbs 9 5 6 5 200 210 lbs 9 5 6 5 210 220 lbs 10 6 5 4 220 230 lbs 11 7 4 3 230 240 lbs 11 7 4 3 240 250 lbs 12 8 3 2 Clicks from OPEN Clicks from CLOSED Recommended Tire Pressure Tire pressure is an important factor on having the b...

Page 8: ... glow red while charging and glow green when charging is complete 6 When done charging unthread the cable from the terminal and close the sealing cover on the rubber cable management cap Charging the Battery off the Bike 1 Remove the battery from the bike Instructions for this procedure can be found on page 9 in this document 2 Look for the alignment pin in the charger and insert the charging cabl...

Page 9: ...he app will open to the Customize menu The other functions can be accessed by swiping left or right Customize Menu in E Tube Project The Customize menu lists the components available for customization Assist Drive Unit Assist Switch Cyclecomputer The tables below show the available options within the Customize menu E BIKE DESCRIPTION Assist Assist Character Adjust Assist Character for each Assist ...

Page 10: ... control 2 Maximum assistance permitted for all levels Update Firmware Menu in E Tube Project There is an Update menu option listed at the top of the app homescreen To access this feature tap on the word Update UndertheUpdatemenuoption allconnecteddevicesarelisted andtheappwilldisplayiftheyarerunning the latest firmware or if it needs to be updated There is also an Update All button By pressing th...

Page 11: ...n the back 6 Torque the pins to 10 Nm Removing the Battery The battery may need to be removed to swap batteries or to charge the battery if there is no power supply near the bike This procedure may be easier with the bike upside down 1 Using a M5 hex wrench remove the two pins securing the battery cover to the frame 2 Removethecoverfromtheframe Thebatterywill remain in the frame after the cover is...

Page 12: ...than usual Stop using the assist function until the drive unit temperature drops W10100 Traveling speed cannot be detected Maximum speed may be lower than usual Check that the speed sensor is installed correctly W103 Sensor initialization could not be completed normally Power assistance may be lower than usual Turn the cranks in reverse two or three times W10300 Sensor initialization could not be ...

Page 13: ... Check that the speed sensor is correctly positioned E020 E02000 A communication error between the bat tery and drive unit was detected Power assistance is not provided during riding Check that the cable between the drive unit and battery is properly connected E021 Battery connected to the drive unit is not supported Power assistance is not provided during riding Turn the power off and back on aga...

Page 14: ...M800A B Assist Switch SW EM800 L C Front Chainring SAMOX NWP201 34T D Crank Arm FC M8150 E Drive Unit DU EP800 F Speed Sensor EW SS301 G Battery DARFON 720 Wh H Battery Charger DARFON E4C0C I Battery Charger Adapter For Off the bike Charging Sold Separately DARFON 5J E4C0C 020 J Cycle Computer E Tube Wire 1000mm EW SD300 SCHEMATICS A B C D E F G H J I ...

Page 15: ... REAR BATT V1 R1 Rear Battery Bracket Mount 11 FP GDE SHUTTLE BATT V1 R1 Rubber Battery Guide 12 FP SCW SCK M5 15 M5x15 Sockethead Screw Until Snug L 13 FP SCW SCK M5 12 M5X12 Sockethead Screw 7 Nm 5 lb ft L 14 FP WSH 5I 10O 1W M5 Washers 15 FP BLT M8 85 BLK V1 R1 Front Battery Cover Bolt 10 Nm 7 lb ft G 16 FP BLT M8 108 BLK V1 R1 Rear Battery Cover Bolt 10 Nm 7 lb ft G 17 FP RDH TA 12MM BLK V3 Re...

Page 16: ... M8 18 R1 M8x18 Motor Mounting Screw 13 Nm 10 lb ft L 39 FP SCW SCK M8 30 R1 M8x30 Motor Mounting Screw 13 Nm 10 lb ft L 40 FP WSH 8I 12O 1W M8 Motor Mount Bolt Washer 41 FP PRO SHTLE CS V1 R1 E Bike Carbon Chainstay Protector 42 FP PRO SHTLE SS V1 R1 E Bike Carbon Seatstay Protector 43 FP PRO SHTLE SP V1 R1 E Bike Carbon Skid Plate Protector 44 FP PRO SHTLE BC V2 R1 E Bike Carbon Battery Cover Pr...

Page 17: ... and how the handlebar switches are attached to the cycle computer Theroutingshownbelowwillhelpminimizethelikelihoodofpinchingawirewhenremovingandinstalling the motor for maintenance purposes SCHEMATICS Cycle Computer Wiring Diagram Frame Wiring Diagram Cycle Computer Wire Speed Sensor Wire Battery Cable Power Cable Charging Cable Cycle Computer Wire EW SC300 1000mm Assist Switch Wire EW SC300 400...

Page 18: ...ansported by commercial third parties e g by air freight logistics companies or postal service special conditions apply to packing and labeling For questions about transporting batteries please contact your local Pivot dealer Damaged batteries must not be charged used or transported They can explode and cause serious burns or fires Gases can be released and irritate the airways Ensure there is a s...

Page 19: ...age area and make sure the battery is not short circuited accidentally e g with metal or another battery In addition rechargeable batteries must not be stored inappropriately e g in a box or in a drawer where they can be short circuited by other conductive materials or where they can short circuit each other Do not deposit any objects in the storage area e g clothes Make sure to use the battery on...

Page 20: ...st be disposed of according to battery disposal regulations Therefore sellers of new rechargeable batteries must provide collection of old batteries and appropriate disposal If you are in doubt or if you have any questions contact your Pivot dealer When the battery is fully charged remove the charger Observe the notes on the respective labels on the rechargeable battery or on the charger ...

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