Problem Solving Tips and FAQ’s
Problem/Question
Answer
Why is there sometimes nothing in my photo?
Sometimes birds can fly past your camera setup and
trigger the camera. A bird flying past can be too fast for
the camera to catch.
You may also have a “false photo”. Sometimes on
warmer days objects that heat up to warm blooded
animal temperatures and move can fool the PIR into
thinking an animal walked passed.
See the “DigitalEye Setup Tips”.
When I put my DigitalEye unit into “Movie Mode” I still
get still photos.
Be sure to setup your digital camera into Movie taking
mode. There is a switch at the top of the camera to set
the mode as either photo or movie mode. Slide to
switch to movie mode.
How do I get my photos on to my computer?
There are several ways you can transfer your digital
photos to your computer. First you can remove the
digital camera from the DigitalEye unit and connect the
supplied USB cable from the camera to your computer.
Here you can copy any photos to your computer.
You can also purchase a USB card reader. Here you
can just swap media cards when checking your
DigitalEye unit and bring the media card home to
transfer the photos.
Is my media card reusable?
Yes, your media card is reusable. You can think of it as
“digital film”. Simply copy your photos to your computer
and delete them from your media card before using
again.
How many photos can I store on my media card?
Depending on the size of media card you are using, you
can store hundreds of photos at a time. See Sony
manual for memory storage.
