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Support & Warranty Information
Product Support
Caution:
Under NO circumstances should you attempt to repair or modify your HD MediaBox unit as this could
expose you to electrical shock, and/or severely damage your HD MediaBox.
Product Warranty
Pixel Magic Systems Ltd. warrants HD MediaBox for One-Year from date of purchase to the original purchaser that
this product is free from defects in materials and workmanship. If, after inspection, you discover any defects in
materials or workmanship, Pixel Magic Systems Ltd. will have the option to repair, or replace the defective Pixel
Magic Systems’ product free of charge. This one-year warranty does not cover damages from normal wear and tear
or from accidental damage, misuse, improper care, alterations or damage caused in transportation by a common
carrier or airline.
There are no other warranties expressed or implied, including, but not limited to, the implied warranties of
merchantability and the fitness for a particular purpose beyond the terms of this one-year warranty. The one-year
warranty offered by Pixel Magic Systems Ltd. herein may not be modified by any oral representations made by any
employee, agent or representative of Pixel Magic Systems Ltd.
Repair or replacement as provided under this warranty is the exclusive remedy of the consumer. Pixel Magic
Systems Ltd. shall not be liable for any incidental or consequential damages for breach of any expressed or implied
warranty on this product, except to the extent prohibited by applicable law, any implied warranty of merchantability
or fitness for a particular purpose on this product is limited in duration to the duration of this warranty. If you need
to have your Pixel Magic Systems’ product repaired or replaced under the conditions of this one-year warranty,
please contact your dealer to make suitable arrangements.
Limitation of Liability (for all customers)
BOTH YOURS AND PIXEL MAGIC SYSTEMS’ LIABILITY SHALL BE LIMITED TO THE PRICE PAID FOR PRODUCT.
IN NO EVENT SHALL EITHER YOU OR PIXEL MAGIC SYSTEMS LTD. BE LIABLE TO THE OTHER FOR ANY
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM PERFORMANCE OR
FAILURE TO PERFORM UNDER THIS AGREEMENT, OR USE OF ANY GOODS OR SERVICE SOLD PURSUANT
HERETO, WHETHER DUE TO A BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, OR
OTHERWISE. NEITHER YOU NOR PIXEL MAGIC SYSTEMS LTD. SHALL HAVE ANY LIABILITY TO THE OTHER
FOR INDIRECT OR PUNITIVE DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY
PROVIDED HEREIN.
HD MediaBox is designed to provide you with many years of viewing pleasure.
If for any reason you encounter a problem with your HD MediaBox unit, please
follow these steps:
1.
Carefully follow the instructions shown in this manual.
2.
Refer to
Section 10
: Troubleshooting to try and rectify the problem.
3.
Contact your dealer for advice.
4.
Use the Pixel Magic Support Forum
http://www.pixelmagicforum.com
5.
If you still cannot get the information you need, please contact our
support team using the following details.
Email:
support@pixelmagicsystems.com
International Support Hotline:
(852) 2607 4078
