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6. Trouble shooting
MALFUNCTION
POSSIBLE CAUSE
MEASURE
The appliance does not work at all.
The plug of the appliance is not
connected to the socket.
The plug has become loose.
The socket is not supplied with
energy.
The fuse is switched off.
The voltage is too low.
Check the corresponding socket by
connecting it with another appliance.
Check the fuse box.
Compare the data on the model
plate with the data of your energy
supplier.
The compressor does not work at all.
Incorrect energy supply.
Check the energy supply.
The compressor operates for too long.
The appliance has been switched off
for a while.
Too much or too hot food in the
appliance.
Doors opened too often or too long.
The appliance needs some time to
reach the preset temperature.
Remove any hot food.
Do not open the door too often/too
long.
Strong formation of encrusted ice.
The door is not properly closed.
The door seal is damaged or soiled.
Close the door.
Clean/replace the door seal.
The door makes a strange sound when opened.
The door seals are soiled.
Clean the seals.
Uncommon noise.
The appliance is not installed on a
flat and level ground.. The appliance
touches a wall or other object
Frozen food is stored improperly.
Items have dropped behind the
appliance.
Install properly.
Store food properly.
Remove the items.
If the appliance shows a malfunction not noted on the schedule above or if you
have checked all items on the above schedule but the problem still exists, please
contact the aftersales service.
The operating conditions described below are normal
and do not indicate a malfunction.
The refrigerant generates a sound similar to flowing water.
Sometimes you may hear a sound which is generated by the injection process of
