Title: Product Specification: LC12 High-Bright Monitor
Page 22 of 24
Document Number: 023-0284-01
Revision: A
claims of defects. If that remedy is adjudicated insufficient, Seller shall refund Buyer's paid price for the Goods and
have no other liability to Buyer.
All warranty repairs must be performed at Seller’s authorized service center using parts approved by Seller. Buyer shall
pay costs of sending Goods to Seller on a warranty claim and Seller shall pay costs of returning Goods to Buyer. The
turnaround time on repairs will usually be 30 working days or less. Seller accepts no added liability for additional days
for repair or replacement.
If Seller offers technical support relating to the Goods, such support shall neither modify the warranty nor create an
obligation of Seller. Buyer is not relying on Seller’s skill or judgment to select Goods for Buyer’s purposes. Seller’s
software, if included with Goods, is sold as is, and this warranty is inapplicable to such software.
SELLER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
11.0
Support and service
Planar is a US company based in Beaverton, Oregon and Espoo, Finland with a worldwide sales distribution
network. Full application engineering support and service are available to make the integration of Planar
displays as simple and quick as possible for our customers.
RMA Procedure: For a Returned Material Authorization number, please contact Planar Systems, Inc., with the
model number(s) and original purchase order number(s). When returning goods for repair, please include a brief
description of the problem, and mark the outside of the shipping container with the RMA number.
Planar Systems, Inc.
Customer Service
24x7 Online Technical Support: http://www.planar.com/support
Americas Support
1195 NW Compton Drive
Beaverton, OR 97006-1992
Tel: 1-866-PLANAR1 (866) 752-6271
Hours: M-F, 5am - 5pm Pacific Time
Europe and Asia-Pacific Support
Olarinluoma 9 P.O. Box 46
FIN-02201 Espoo, Finland
Tel: +358-9-420-01
Hours: M-F, 7:00am - 4pm CET
12.0
Glossary of Terms and Abbreviations
Aspect Ratio: The ratio of width to height of a display surface. The standard television aspect ratio is 4:3.
Back Porch: The portion of a composite display signal which lies between the trailing edges of a
horizontal sync pulse and the corresponding blanking pulse.
Black Level: The display-signal level corresponding to a specified limit for black peaks.
Blanking: The process of decreasing (or increasing) the display-signal level so that no visible retrace will
appear on the display screen.
Blanking Level?? The level of a composite display signal which separates the range containing display
information from the range containing synchronizing information. Also called the pedestal level, or
blacker-than-black.
Brightness: A psycho-physiological attribute of visual perception in which a source appears to emit or
reflect more or less light. Its psycho-physical, photometric equivalence is luminance.
Candela-per-meter-squared [cd/m
2
]: The international unit of luminance (nits).
Candle Power: Luminous intensity expressed in candelas.
