Planar PE2010, User Manual

 17  

 
TECHNICAL SUPPORT (FAQ) (cont.)

Problem & Question 

Possible Solution 

Power LED is not on 

*Check if the Power Switch is in the ON 

position 

*Power Cord should be connected  

No Plug & Play 

*Check if the PC system is Plug & Play 

compatible  

*Check if the Video Card is Plug & Play 

compatible 

*Check if the D-15 plug pin of Video 

Cable is bent 

*Make sure the LCD Monitor Drivers are 

installed. 

Picture is fuzzy 

*Adjust the Contrast and Brightness 

Controls. 

Picture bounces or a wave 
pattern is present in the picture 

*Move electrical devices that may cause 

electrical interference. 

The power LED is ON (Amber) 
but there’s no video or no 
picture. 

*Computer Power Switch should be in 

the ON position. 

*Computer Video Card should be snugly 

seated in its slot 

*Make sure monitor’s video cable is 

properly connected to the computer. 

*Inspect monitor’s video cable and make 

sure none of the pins are bent. 

*Make sure computer is operational by 

hitting the CAPS LOCK key on the 
keyboard while observing the CAPS 
LOCK LED.  The LED should either 
turn ON or OFF after hitting the CAPS 
LOCK key. 

Missing one of the primary 
colors (RED, GREEN, or 
BLUE) 

*Inspect the monitor’s video cable and 

make sure that none of the pins are  
bent. 

Screen image is not centered 
or sized properly.

*Adjust pixel frequency (CLOCK) and 

FOCUS or press hot-key (AUTO) 

Picture has color defects 
(white does not look white) 

*Adjust RGB color or select color 

temperature 

Horizontal or vertical 
disturbances on the screen 

*Use win 95/98 shut-down mode Adjust 

CLOCK and FOCUS or perform hot- 
key (AUTO-key).