3Mega-Pixel Vandal Proof Fish-Eye IP Camera
ICA-8350
102
the device.
program or by UPnP discovery.
PLANET IPWizard II
program cannot find the
device.
• Re-power the device if cannot find the unit within 1 minutes.
• Do not connect device over a router. IPWizard II program
cannot detect device over a router.
• If IP address is not assigned to the PC which running
IPWizard II program, then IPWizard II program cannot find
device. Make sure that IP address is assigned to the PC
properly.
• Antivirus software on the PC might interfere with the setup
program. Disable the firewall of the antivirus software during
setting up this device.
• Check the firewall setting of your PC or Notebook.
Internet Explorer does
not seem to work well
with the device
Make sure that your Internet Explorer is version 6.0 or later. If
you are experiencing problems, try upgrading to the latest
version of Microsoft’s Internet Explorer from the Microsoft
webpage.
PLANET IPWizard II
program fails to save the
network parameters.
• Network may have trouble. Confirm the parameters and
connections of the device.
UPnP NAT Traversal
Cannot work with NAT
router
• Maybe NAT router does not support UPnP function. Please
check user’s manual of router and turn on UPnP function.
• Maybe UPnP function of NAT router is not compatible to the
IP camera. Please contact your dealer to get the approval
routers list.
Some IP cameras are
working but others are
failed
• Maybe too many IP cameras have been installed on the
LAN, and then NAT router is out of resource to support more
cameras. You could turn off and on NAT router to clear out of
date information inside router.
Access this device
Cannot access the login
page and other web
pages of the Network
Camera from Internet
Explorer
• Maybe the IP Address of the Network Camera is already
being used by another device or computer. To confirm this
possible problem, disconnect the Network Camera from the
network first, and then run the PING utility to check it out.
• May be due to the network cable. Try correcting your
network cable and configuration. Test the network interface by
connecting a local computer to the Network Camera via a
crossover cable.
• Make sure the Internet connection and setting is ok.
• Make sure enter the IP address of Internet Explorer is
correct. If the Network Camera has a dynamic address, it may
have changed since you last checked it.
• Network congestion may prevent the web page appearing
quickly. Wait for a while.
The IP address and Subnet Mask of the PC and Network
Camera must be in the same class of the private IP address
on the LAN.
• Make sure the http port used by the Network Camera,