Planet Networking & Communication ICA-HM135, User Manual

Page 1: ...H 264 Mega Pixel 20M IR Vandal Proof Dome IP Camera ICA HM135 User s Manual Version 1 01 Date October 2009 1 ...

Page 2: ...tallation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined b...

Page 3: ...t this product may cause radio interference in which case the user may be required to take adequate measures WEEE Regulation To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol ...

Page 4: ...7 2 6 2 Windows Vista 22 2 7 Install the Device behind a NAT Router 23 2 8 Setup ActiveX to use the Internet Camera 24 2 8 1 Internet Explorer 6 for Windows XP 24 2 8 2 Internet Explorer 7 for Windows XP 25 2 8 3 Internet Explorer 7 for Windows Vista 26 3 Web based Management 27 3 1 Introduction 27 3 2 Connecting to Internet Camera 27 3 3 Live View 29 3 4 ActiveX Control 32 3 4 1 Digital Zoom 33 3...

Page 5: ...on 61 3 12 Object Detection 62 3 13 Event Server Configuration 63 3 13 1 FTP Server 63 3 13 2 TCP Server 64 3 13 3 HTTP Server 65 3 13 4 SAMBA Server 66 3 14 Event Schedule Configuration 67 3 15 Record Configuration 71 Appendix A Alarm I O Connector 72 Appendix B PING IP Address 74 Appendix C 3GPP Access 75 Appendix D Bandwidth and Video Size Estimation 76 Appendix E DDNS Application 77 Appendix F...

Page 6: ...hich uses high resolution of SXGA 1280 x 1024 pixels for capturing color images Compliant with IEEE 802 3af PoE Power over Ethernet the ICA HM130 offers the benefit of easy deployment for users to install the cameras without concerning the power outlet location 1 1Overview This user s guide explains how to operate this camera from a computer User should read this manual completely and carefully be...

Page 7: ... x 1 Mount Screws x 4 L Wrench x 1 User s Manual CD x 1 Quick Installation Guide x 1 NOTE 1 If any of the above items are missing please contact your dealer immediately 2 Using the power supply that is not the one included in Internet camera packet will cause damage and void the warranty for this product ...

Page 8: ...ter System Hardware CPU Pentium 4 3 0GHz or above Memory Size 512 MB 512 MB or above Recommended VGA card resolution 1024 x 768 or above VGA card memory 64 MB or above at least 128 MB for Megs pixel resolution Network bandwidth In VGA resolution mode minimum upload bandwidth is 1Mbps NOTE The listed information is minimum system requirements only Actual requirement will vary depending on the natur...

Page 9: ...le White RS 485 data D Gray RS 485 data DI Green White Digital signal input DO Orange White Digital signal output NOTE The RS 485 of internet camera is master that can control external scanner MIC in audio in Connect a microphone to the network camera Line out audio out Connect a loud speaker to the network camera This function is for voice alerting and two way audio DC in Jack The input power is ...

Page 10: ... flashing while the wireless accessing of the Camera Reset Button This button is used to restore the all factory default settings Sometimes restarting the device will make the system back to a normal state However if the system still got problems after restart user can restore the factory default settings and install it again Restore the device a Press the button down continuously b Hold the butto...

Page 11: ...n type When LAN port is connected the LED will be green 5 Attach the power supply Plug in power adapter and connect to power source After power on the camera will start to operate NOTE 1 Only use the power adapter supplied with internet camera Otherwise the product may be damaged 2 The power adapter is unnecessary when internet camera is connected to a PoE switch Otherwise the product may be damag...

Page 12: ... the CD ROM drive to launch the auto run program Once completed a welcome menu screen will appear 2 Click the IPWizard II hyperlink you will see the dialog box as below NOTE If the welcome screen does not appear click Start at the taskbar Then select Run and type D Utility IPWizard II setup exe assume D is your CD ROM drive 3 The Welcome to the InstallShield Wizard for PLANET IPWizard II prompt wi...

Page 13: ...5 Please click Install to start the installation 6 Please click Finish to complete the installation and launch program immediately 13 ...

Page 14: ...nstalled the Camera on a LAN environment you have two easy ways to search your Cameras by PLANET IPWizard II or UPnP discovery Here is the way to execute PLANET IPWizard II to discover Camera s IP address and set up related parameter in a Camera Search When launch the PLANET IPWizard II a searching window will pop up PLANET IPWizard II is starting to search Network Cameras on the LAN The existed d...

Page 15: ...e video from camera directly Furthermore you could double click the left button of mouse to link to the network device by browser 2 5 2 Configure Network by PLANET IPWizard II In case you want to change the IP related parameters of wired interface please select the device you want to configure and click the LAN button Relative settings will be carried out as below 15 ...

Page 16: ... and or password then just click Submit button to perform your setting accordingly Click button will go back to previous page If you like to change username and or password of the device just click the check button Then the related fields will show up as below After keying in new username and password click Submit button to perform your setting accordingly Click button will go back to previous pag...

Page 17: ...ows XP of your PC is UPnP enabled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is running Windows XP NOTE Windows 2000 does not support UPnP feature Go to Start Settings and Click Control Panel The Control Panel will display on the screen and double click Add or Remove Programs to continue The Add or Remove Programs w...

Page 18: ...The following screen will appear select Networking Services and click Details to continue 18 ...

Page 19: ...The Networking Services will display on the screen select Universal Plug and Play and click OK to continue Please click Next to continue 19 ...

Page 20: ...The program will start installing the UPnP automatically You will see the below pop up screen please wait while Setup configures the components Please click Finish to complete the UPnP installation 20 ...

Page 21: ...le click My Network Places on the desktop the My Network Places will display on the screen and double click the UPnP icon with Internet camera to view your device in an internet browser ICA HM135 00304f1a2248 ...

Page 22: ...abled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is running Windows Vista Go to Start Control Panel Network and Internet Network and Sharing Center and turn on Network Discovery Double click My Network Places on the desktop the My Network Places will display on the screen and double click the UPnP icon with Internet...

Page 23: ...empt to automatically configure the router to allow access to the camera Installing the device with an UPnP router on your network is an easy 3 step procedure 1 Enable UPnP option of your NAT router 2 Enable UPnP NAT traversal option of the Network Camera default 3 Access your Network Camera by DIPS 1 Enable UPnP option of your NAT router To use UPnP IGD function NAT traversal you need to make sur...

Page 24: ... page to work correctly To use the Internet camera user must setup his IE browser as follows 2 8 1 Internet Explorer 6 for Windows XP From your IE browse Î Tools Î Internet Options Î Security Î Custom Level please setup your Settings as follow Set the first 3 items Download the signed ActiveX controls Download the unsigned ActiveX controls Initialize and script the ActiveX controls not masked as s...

Page 25: ...ernet Options Î Security Î Custom Level please setup your Settings as follow Set the first 3 items Allow previously unused ActiveX control to run Allows Script lets Automatic prompting for ActiveX controls By now you have finished your entire PC configuration for Internet camera ...

Page 26: ...ting for ActiveX controls Prompt Initialize and script active controls not marked From your IE browse Î Tools Î Internet Options Î Security Î Trusted Sites Î Custom Level please setup your Settings as follow Enable Automatic prompting for ActiveX controls Prompt Initialize and script active controls not marked By now you have finished your entire PC configuration for Internet camera 26 ...

Page 27: ...ra z Use the following procedure to establish a connection from your PC to the camera z Once connected you can add the camera to your Browser s Favorites or Bookmarks Start the web browser on the computer and type the IP address of the camera The Default IP http 192 168 0 20 The login window of Internet camera will appear Default login username password is admin no password NOTE If the User name a...

Page 28: ...ntrol into your PC After the ActiveX control was installed and run the first image will be displayed NOTE If you log in the camera as an ordinary user setting function will be not available If you log in the camera as the administrator you can perform all the settings provided within the device 28 ...

Page 29: ...er can chose the proper and or preferred profile here Full Screen Click this button to display the image in full screen mode uses every available space to display the image captured by this camera 2 Way Audio The Internet camera supports 2 way audio function User can chose to enable or disable this function by toggling the icon below Disable audio uploading function Enable audio uploading function...

Page 30: ...ate and frame rate of video profiles Audio Configure audio parameters User Setup user name password and login privilege E Mail Setup E Mail configuration FTP This devise is a client site and configure information to upload images to server Object Detection Setup Object detection Setting Menu Event Schedule Configure the schedule while event triggered Streaming Protocol User can select proper strea...

Page 31: ...t and home position Camera Speed Choose the speed of Pan and Tilt Preset Add Update the preset positions or go to one of these positions Tour Select one of the camera tours Camera tour is comprised by series of preset locations Go Tour Execute the selected camera tour Auto Pan Execute the auto pan of camera While auto pan is running the camera will swing the camera automatically Note that the spee...

Page 32: ...ote that this feature only supports on the ActiveX control within Microsoft Internet Explorer On the ActiveX control icon click the Left Mouse Button then a menu pop up This menu provides features that are unique to the ActiveX control These features include Digital Zoom Record Snapshot Voice Statistics About 32 ...

Page 33: ...s ASF format into your local PC While you want to stop it press Stop to stop recording Select Browser the pop up window to select the save path and file name prefix select OK to continue After stop recording list the files this file is named as Video_yyyymmddhhmmss asf The ASF files can be display by the standard Windows Media Player but it needs the DixectX 9 0 or later version to be installed NO...

Page 34: ...select OK to continue If you like to retrieve the saved image select the file to display the saved image by using any one of graph editing tools NOTE Default save path is C Documents and Settings All user Desktop 3 4 4 Voice Click Volume to activate this function These have two control bars for speaker and microphone volume Scroll this control bar to adjust the audio attribute Check the volume mut...

Page 35: ...activate this function A window will be popup to show the statistics information of the streaming status NOTE That this information is the statistics between the device and your local PC 3 4 6 About Click About to show the ActiveX information ...

Page 36: ... DHCP server is installed on the network to issue IP address assignment With this setting the IP address is assigned automatically If this device cannot get an IP address within limited tries the device will assign a default IP address for 192 168 0 20 If you do not select Obtain an IP address automatically then you need to enter these network parameters by yourself IP Address This address is a un...

Page 37: ...on a browser to an Internet domain such as xxxxx com the domain name system translates the names into IP addresses The term refers to two things the conventions for naming hosts and the way the names are control across the Internet Secondary DNS The same function as DNS1 It is option not necessary HTTP Port The device supports two HTTP ports The first one is default port 80 and this port is fixed ...

Page 38: ... get may be static meaning it never changes or dynamic eaning it s likely to change periodically Just how often it changes depends on your ISP A ce you may not know what your current WAN rk over the Internet The solution to the dynamic Your Internet Service P connect to the Internet T m dynamic IP address complicates remote access sin IP address is when you want to access your netwo IP address pro...

Page 39: ...se consult your ISP environment to program h PPoE information first and then connect to the xDSL modem Power on again then the device will dial on to the ISP connect to the WAN through the xDSL modem 3 5 3 PPPoE PPPoE Stands for Point to Point Protocol over Ethernet A standard builds on connect to Internet with xDSL or cable conne address For more PPPoE and Internet configur It can directly connec...

Page 40: ...IP information got from PPPoE server site Status Shows the Status of PPPoE connection 5 4 Streaming RTSP is a streaming control protocol and a starting point for negotiating transports such as RTP multicast and Unicast and for negotiating codecs RTSP can be considered a remote control for controlling the media stream delivered by a media server RTSP servers typically use RTP as the 3 protocol for ...

Page 41: ...ode not Mega pixel mode Otherwise this device cannot serve 3GPP stream 3 To use the 3GPP function it strongly recommends installing the Networked Device with a public and fixed IP address without any firewall protection 4 Port 554 is the default for RTSP service However sometimes some service providers change this port number for some reasons If so user needs to change this port accordingly Dialin...

Page 42: ... an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router will be forwarded to the device UPnP To enable or disable the UPnP service here Friendly Name Shows the friendly name of this device here UPnP NAT Traversal When enabled the device will attempt to configure por...

Page 43: ...You can enter different user s IP address which are allowing enter or denying by the device IP Filter To enable or disable the IP filter function here IP Filter Policy Choose the filter policy where is denying or allowing ...

Page 44: ...s address is used for reply mail Subject Type the subject title of the E mail TCP Notification If enable this function then the TCP Server TCP Port and Message fields need to be filled TCP Server Type the server name or the IP address of the TCP server TCP Port Set port number of TCP server Message The message will be sent to FTP server HTTP Notification If enable this function then the fields bel...

Page 45: ...ess Type the server name or the IP address of the HTTP Proxy Proxy Port Set port number of Proxy Proxy Login name Type the user name for the HTTP Proxy Proxy Login Password Type the password for the HTTP Proxy Custom parameter User can set specific parameters to HTTP server Message The message will be sent to HTTP server 45 ...

Page 46: ...3 6 Camera Configuration Use this menu to set the function of the camera of Internet camera 3 6 1 Picture Rotation Turn the Mirror and Vertical Flip On or OFF The image will be overturned as below 46 ...

Page 47: ...and preserve fine details and edges ICR This is an optional function by model In case the camera is built in ICR user can configure these parameters to control ICR function There are 4 modes of ICR Night Day Auto and Schedule In case the Auto mode is selected user needs to specify 3 parameters in advance Night Mode Threshold 0 10000 this value set the threshold to activate night mode It should be ...

Page 48: ...ace Camera Address This is the camera ID set in PTZ camera or speed dome camera Note that please DO NOT change the default value if unnecessary If so user needs to check and set value properly for both sides Baud rate This is the communication speed between network module and P T scanner NOTE If need to change these parameters user needs to check and set value properly for both network module and ...

Page 49: ...ng This page provides the edit tool to modify or delete the Preset Setting item by item 3 6 4 Tour Setting Up to 64 positions can be preset and the camera can be programming to move to the preset position sequentially 49 ...

Page 50: ...uence of the tour Maximum 16 points can be assigned The selected preset position is added in the Sequence list from 1 to 16 Wait Time Type a period of time during which the camera is to stay at each preset point between 0 to 36000 seconds NOTE To use the camera tour function user must preset some camera positions first The maximum number of preset points is 64 ...

Page 51: ...are version in the device Network LED Switch the LED light of this Internet camera on or off that Network LEDs will stop working in case you don t want other people know the camera is transferring data Power LED Switch the LED light of this Internet camera on or off Log User can check the system log information of the device including the Main Info Appended Info Operator IP and so on Reload Click ...

Page 52: ...this option to set time and date manually Adjust Synchronize with NTP Click this option if you want to synchronize the device s date and time with those of time server called NTP server Network Time Protocol NTP server name Type the host name or IP address or domain name of the NTP server NTP sync Interval Select an interval between 1 and 23 hours at which you want to adjust the device s time refe...

Page 53: ...actory default settings Note that click this button will reset all device s parameters to the factory settings including the IP address Default Settings Except the network setting The unit is restarted and most current settings are reset to factory default values This action will not reset the network setting Backup Setting To take a backup of all of the parameters click this button If necessary i...

Page 54: ...Once the firmware file was selected select Upgrade 7 The upgrade progress information will be displayed on the screen 8 A message will be shown while the firmware upgraded Once the upgrading process completed the device will reboot the system automatically 9 Please wait for 80 seconds and then you can use PLANET IPWizard II to search the device again Warning The download firmware procedure cannot ...

Page 55: ... information can be embedded into image including date time and or text Video Profile User can only choose either VGA Multi profile or Mega Multi profile mode VGA Multi profile mode can serve H 264 MPEG 4 and M JPEG streams up to VGA resolution simultaneously On the other hand Mega pixel mode in addition to VGA resolution it can serve H 264 Mega and M JPEG Mega two more streams simultaneously When...

Page 56: ...or VBR user should choose the quality level to set the video quality rather than bit rate The quality level is between 1 and 100 The higher value can reach the better quality but of course will consume higher bandwidth Max Frame Rate Defines the targeted frame rate of this profile For example set the frame rate to 15 fps then the image will be updated for 15 frames per second User can set the desi...

Page 57: ...er should choose the quality level to set the video quality rather than bit rate The quality level is between 1 and 100 The higher value can reach the better quality but of course will consume higher bandwidth Max Frame Rate Defines the targeted frame rate of this profile For example set the frame rate to 15 fps then the image will be updated for 15 frames per second as possible User need to set r...

Page 58: ...een 1 and 100 The higher value can reach the better quality but of course will consume higher bandwidth Max Frame Rate Defines the targeted frame rate of this profile For example set the frame rate to 15 fps then the image will be updated for 15 frames per second as possible User need to set reasonable max frame rate versus video quality under the limited bandwidth 58 ...

Page 59: ... enable or disable audio function Mute While PT Mute the audio while pan and or tilt motion Audio Mode To select Simplex or Full duplex 2 way audio mode Input Gain To adjust gain of input audio Output Gain To adjust gain of output audio ...

Page 60: ...Viewer login Select Anonymous to allow any one viewing the video once connected Otherwise only users in database can view the video after login Access right Administrator can access every function in this device However Viewers only can view the video and access limited function Add update and remove of Users account Manage the user s account of viewer user 60 ...

Page 61: ... server to check this account is available or not SMTP Port Set port number of SMTP service SMTP Authentication Select the authentication required when you send an e mail Disable If no authentication is required when an e mail is send Enable If authentication is required when an e mail is sent Authentication User Name Type the user name for the SMTP server if Authentication is Enabling Authenticat...

Page 62: ...er can specify up to 4 Included and or Excluded windows to monitor the video captured by this device By dragging mouse on the image you can change the position and size of the selected motion window accordingly Included or Excluded Window These windows can be specified as Included or Excluded type Included Windows target specific areas within the whole video image Excluded Windows define areas wit...

Page 63: ...gher value will be more sensitivity 3 13 Event Server Configuration 3 13 1 FTP Server You may setup FTP parameters for further operation of Event Schedule That s if users want to send the alarm message to an FTP server it will need to configure parameters here and also add at least one event schedule to enable event triggering as SMTP Name User can specify multiple FTP paths as wish Therefore user...

Page 64: ...Mode Select passive or active mode connecting to FTP server 3 13 2 TCP Server In addition to send video file to FTP server the device also can send event message to specified TCP server Name User can specify multiple TCP servers as wish Therefore user needs to specify a name for each TCP server setting TCP Server Type the server name or the IP address of the TCP server TCP Port Set port number of ...

Page 65: ...or the IP address of the HTTP server Test Check the HTTP server whether it is available or not HTTP Login name Type the user name for the HTTP server HTTP Login Password Type the password for the HTTP server Proxy Address Type the server name or the IP address of the HTTP Proxy Proxy Login name Type the user name for the HTTP Proxy Proxy Login Password Type the password for the HTTP Proxy Proxy Po...

Page 66: ...rvers as wish Therefore user needs to specify a name for each HTTP server setting SAMBA Server Type the server name or the IP address of the SAMBA server Test Check the SAMBA server whether this account is available or not SAMBA Login name Type the user name for the SAMBA server SAMBA Login Password Type the password for the SAMBA server SAMBA Path Set working directory path of SAMBA server ...

Page 67: ... provided by this device Name Name of the Event or Schedule Enable Enable or disable this Event or Schedule Type Schedule start with Event trigger or Schedule trigger Enable Time Define the feasible time slot Trigger by Select the triggered sources with event trigger Action Define the actions once event triggered 67 ...

Page 68: ...FTP server by motion triggered always 1 Select event trigger 2 Enable time start from 00 00 to 24 00 every day 3 Trigger by Motion Area Added in Object Detection page 4 Action Send FTP Add in Event Server FTP Server page 68 ...

Page 69: ... from Friday 18 00 and keep work in 12 hours so it will stop on Saturday 06 00 3 Trigger by Motion Area Added in Object Detection page 4 Action Send e mail Add in E Mail page i To email address You need to input the receiver email address ii Subject You could specify the email subject iii Message You could specify the email content 69 ...

Page 70: ...0 from Monday to Friday 1 Type Select schedule trigger and interval is 10 minute 2 Enable Time Select Monday to Friday and set start time from 18 00 and keep work in 6 hours 3 Trigger by You do not need to choose it because this will be triggered every minute 4 Action Voice Alert 70 ...

Page 71: ... application Record File Type Choose AVI or JPEG file format for record file Record File Prefix Define the prefix of recorded filename JPEG Picture Numbers Define the picture capture method Auto will send all the pictures from the buffer One will send the first picture from the buffer 71 ...

Page 72: ...alers who carry surveillance and security products Electrically they must be able to provide a momentary contact closure This Camera provides wires for general I O terminal and RS 485 interface as below Cable for I O connectors Name Cable Color Function 12VDC Brown White DC 12V 50mA maximum GND Blue White GND D Purple White RS 485 data D Gray RS 485 data DI Green White Digital signal input DO Oran...

Page 73: ...iring could damage network camera You could receive the fatal electric shock 9 The external I O is not capable of connecting directly to devices that require large amounts of current In some cases a custom interface circuit customer provided may have to be used Serious damage to network camera may result if a device is connected to the external I O that exceeds its electrical capability ...

Page 74: ...cts with any other devices over the network If you want to make sure the IP address of Internet camera utilize the PING command as follows z Start a DOS window z Type ping x x x x where x x x x is the IP address of the Internet camera The replies as illustrated below will provide an explanation to the problem If you want to detect any other devices conflicts with the IP address of Internet camera ...

Page 75: ... However sometimes some service providers change this port number for some reasons If so user needs to change this port accordingly Dialing procedure 1 Choose a verified player PacketVideo or Realplayer currently 2 Use the following URL to access rtsp host mpeg4 media 3gp Where host is the host name or IP address of the camera Compatible 3G mobile phone Please contact your dealer to get the approv...

Page 76: ...e range of data sizes for M JPEG mode Average bit rate for MPEG 4 mode Average bit rate for H 264 mode 160 x 120 QQVGA 3 6k byte per frame 64kbps 256kbps 30fps 32kbps 192kbps 30fps 320 x 240 QVGA 8 20k byte per frame 256kbps 768kbps 30fps 192kbps 512kbps 30fps 640 x 480 VGA 20 50K byte per frame 512kbps 2048kbps 30fps 384kbps 1536kbps 30fps 1280x1024 SXGA 100 200k byte per frame NA 512kbps 3076kbp...

Page 77: ...users that could only obtain dynamic IP addresses As to the users that could obtain the static valid IP address they do not usually have to apply the DDNS service Before we decide if DDNS is necessary for the users we have to check what kind of Ethernet network environment we have to install our Networked Device on 1 Environment of Fixed Valid IP Network If users could obtain valid IP addresses th...

Page 78: ...he left side click Create Account 4 Fill the application agreement and necessary information a Username b E mail address and confirmation c Password and confirmation d Submit all the input information and finish creating an account 78 ...

Page 79: ...box There will be an e mail with a title Your DynDNS Account Information Click the hyperlink address to confirm the DDNS service that you just applied Then DDNS you applied activated Click these two options Click to confirm 79 ...

Page 80: ...our username and password that you just applied to login administration interface of DDNS server Input your account 7 If the correct username and password are input you can see the following picture at the top right of the login page 8 Click the Services 80 ...

Page 81: ... the domain name information No 3 1 3 2 4 Setup the DDNS and PPPoE of Network Device At last users have to enter the web page of Networked Device and setup the necessary information of DDNS and PPPoE after the application of DDNS service Please check the user manual to access the DDNS and PPPoE pages After saving the modification restart the device The external users could browse the Networked Dev...

Page 82: ... example 192 168 0 100 2 Access the Router with Your Web browser The following steps generally apply to any router that you have on your network The PLANET WNRT 620 is used as an example to clarify the configuration process Configure the initial settings of the router by following the steps outlined in the router s Quick Installation Guide If you have cable or DSL service you will most likely have...

Page 83: ...e ports need to be made accessible over the Internet This is accomplished using the Virtual Server function on the router The Virtual Server ports used by the camera must be opened through the router for remote access to your camera Follow these steps to configure your router s Virtual Server settings z Click Enabled z Enter a unique name for each entry z Select Both under Protocol Type TCP and UD...

Page 84: ... will need to change the port the camera uses from 80 to something else such as 8080 Not all routers are the same so refer to your user manual for specific instructions on how to open ports Enter valid ports in the Virtual Server section of your router Please make sure to check the box on this line to enable settings Then the device can be access from WAN by the router s WAN IP Address By now you ...

Page 85: ...tdoors or not The device is not weatherproof It needs to be equipped with a weatherproof case for outdoors using However equipped with a weatherproof case might disable the audio function of the device Install this device Status LED does not light up z Check and confirm that the DC power adaptor included in packaged is used Secure the power connector and re power it on again z If the problem is no...

Page 86: ...rameters Network may have trouble Confirm the parameters and connections of the device UPnP NAT Traversal Can not work with NAT router Maybe NAT router does not support UPnP function Please check user s manual of router and turn on UPnP function Some IP cameras are working but others are failed Maybe too many IP cameras have been installed on the LAN and then NAT router is out of resource to suppo...

Page 87: ...f it s not working after above procedure reset Network Camera to default setting and installed it again Image or video does not appear in the main page z The first time the PC connects to Network Camera a pop up Security Warning window will appear to download ActiveX Controls When using Windows XP or Vista log on with an appropriate account that is authorized to install applications z Network cong...

Page 88: ...e video streaming will not work correctly z Ethernet switching hub can smooth the frame rate Blank screen or very slow video when audio is enabled z Your connection to the device does not have enough bandwidth to support a higher frame rate for the streamed image size Try reducing the video streaming size to 160x120 or 320x240 and or disabling audio z Audio will consume 32 kbps Disable audio to im...

Page 89: ... or 60Hz format of your device z If the object is dark the image will flicker Make the condition around the Camera brighter Miscellaneous Can not play the recorded ASF file Please installed Microsoft s DirectX 9 0 or later and uses the Windows Media Player 11 0 or later to play the AVI filed recorded by the Device 89 ...

Page 90: ...GA Image Control AWB AES Audio Specification Audio Codec G 711 G 726 AMR Audio I O Audio in Internal Microphone Audio out External Speaker Audio Streaming One Way or Two way Network and Configuration Network Interface 1 x RJ 45 Network Standard IEEE 802 3 IEEE 802 3u Network Protocol TCP IP HTTP SMTP FTP NTP DNS DDNS DHCP UPnP RTSP PPPoE 3GPP Browser Software Microsoft Internet Explorer 6 0 or lat...

Page 91: ...00 3 3 1995 A1 2001 A2 2005 EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 2 2001 IEC 61000 4 3 2007 IEC 61000 4 4 2004 IEC 61000 4 5 2005 IEC 61000 4 6 2006 IEC 61000 4 8 2001 IEC 61000 4 11 2004 Responsible for marking this declaration if the Manufacturer Authorized representative established within the EU Authorized representative established within the EU if applicable Company Name Planet Technolog...