Planet Networking & Communication VIP-251T, User Manual

Page 1: ...Desktop SIP IP Phone VIP 251T User s manual Version 1 0 1 ...

Page 2: ...anual is subject to change without notice and does not represent a commitment on the part of PLANET PLANET assumes no responsibility for any inaccuracies that may be contained in this User s Manual PLANET makes no commitment to update or keep current the information in this User s Manual and reserves the right to make improvements to this User s Manual and or to the products described in this User...

Page 3: ...3 Revision User s Manual for PLANET SIP IP Phone Model VIP 251T Rev 1 0 2011 January Part No EM VIP251TV1 0 ...

Page 4: ...5 Overview on the web interface of IP Phone 15 Manipulation of IP Phone via web browser 15 WAN IP address configuration via web configuration interface 16 Chapter 4 Configuration From Button 18 Information 18 Menu Item Introduction 18 How to configurate from Menu 19 View Phone IP and Number 20 Chapter 5 Initial Connecting and Settings 21 Connect the phone 21 Initial Setting 22 Static mode 22 DHCP ...

Page 5: ... Settings 37 Dial Rule 38 Other Settings 41 Equipment Manage_ Device Manage 41 Upgrade Software 42 Volume Settings 43 SNMP 43 TR 069 Settings 43 Provision 44 Cert Management 46 Phonebook 46 User Manage 46 System Log 47 Reboot 47 Relogin 48 Chapter 8 Provision Testing 49 TFTP testing 49 HTTP testing 49 HTTP Server 50 HTTPS server 51 HTTP testing 52 HTTPS testing 52 Appendix A Voice communications 5...

Page 6: ...6 Call Transfer 56 3 Way Conference 56 Call Waiting 56 Appendix C VIP 251T Specifications 57 ...

Page 7: ...of VoIP technologies to your daily life It is the SIP IP phone featuring self contained service integrated intelligent phone functions and powerful voice processing The VIP 251T can effortlessly deliver toll voice quality equivalent to the regular SIP protocol connections by utilizing cutting edge Quality of Service echo cancellation comfort noise generation CNG and voice compensation technology M...

Page 8: ...contain the following items VoIP IP Phone Power adapter Quick Installation Guide User s Manual CD RJ 45 cable x 1 Physical Details The following figure illustrates the front rear panel of IP Phone Front View and Keypad function Front Panel of VIP 251T 8 ...

Page 9: ...9 Transfer To transfer an active call incoming call answered or outgoing call accepted to another devices 10 DND Enable Disable the DND function 11 is used as when making a Direct IP call 12 Send End dialing when you dial the number 13 Hold To hold the conversation 14 Redial Press to dial the last dialed number when the IP Phone is off hooked 15 Menu To bring out the menu selection while IP Phone ...

Page 10: ...ght CAT 5 cable LNote Use only the power adapter shipped with the unit to ensure correct functionality Get Familiar with LCD 1 Display of the LCD The center of the LCD displays the day the date and the time The left bottom of the LCD displays the Display Name set in the configuration 2 This icon displays the WAN Network Status It indicates the physical WAN network is connected 3 This icon displays...

Page 11: ...es the physical LAN network is unconnected 6 The icon displays the register Status It indicates the phone is registered 7 The icon displays the register Status It indicates the phone is unregistered 8 The icon shows new SMS If short massage exists and still unreaded the icon appears If no short massage this icon disappears and this area is empty 11 ...

Page 12: ...hysical Installation Requirement Step 1 Handset Connection Plug Handset Core with Handset and Handset Jack Step 2 Connecting Power Adapter and Network ÍNote Use only the power adapter shipped with the unit to ensure correct functionality 12 ...

Page 13: ...our computer s IP address to 192 168 0 x where x is a number between 2 to 254 except 1 where is being used for the IP Phone by default If you don t know how to do this please ask your network administrator Use web browser Internet Explorer 6 0 or above to connect to 192 168 0 1 type this address in the address bar of web browser You ll be prompted to input password admin 13 ...

Page 14: ...va support Default IP address of IP Phone is 192 168 0 1 You may now open your web browser and insert http 192 168 0 1 in the address bar of your web browser to logon IP Phone web configuration page IP Phone will prompt for logon password please enter admin to continue machine administration In order to connect machine for administration please locate your PC in the same network segment 192 168 0 ...

Page 15: ...input data fields check boxes and for changing machine configuration settings Displays machine running configuration To start IP Phone web configuration you must have one of these web browsers installed on computer for management Microsoft Internet Explorer 6 0 0 or higher with Java support Manipulation of IP Phone via web browser Log on IP Phone via web browser After TCP IP configurations on your...

Page 16: ...owser and insert the IP address default 192 168 0 1 of VIP in the address bar After logging on machine with password default admin browse to Network Configuration WAN configuration menu Parameter Description IP address WAN IP address of IP Phone Default 192 168 0 1 Subnet Mask WAN mask of IP Phone 16 ...

Page 17: ... PPPoE username password for Internet access 17 L Hint Please consult your ISP personnel to obtain proper PPPoE IP address related information and input carefully If Internet connection cannot be established please check the physical connection or contact the ISP service staff for support information Save Modification to Flash Memory Most of the IP Phone parameters will take effective after you mo...

Page 18: ...IVED BOX 1 TEXT MESSAGE 1 3 SENT BOX 2 QUICK CONFIG 2 1 Account 3 1 1 STATIC 3 1 2 DYNAMIC 3 1 LAN 3 1 3 PPPoE 3 2 1 ENABLE 3 2 NAT 3 2 2 DISABLE 3 3 1 ENABLE 3 NETWORK 3 3 STUN 3 3 2 DISABLE 4 1 1 PESSWORD 4 1 2 ACCOUNT The MAX length is 19 4 1 3 DISPLAY The MAX length is 19 4 1 SIP ACCOUNT 4 1 4 MY TEL NIMBER The MAX length is 19 4 2 1 SIP DOMAIN 4 2 2 SIP PROXY 4 2 3 SIP SBC SERVER 4 2 4 SMS DO...

Page 19: ... ENTER button to enter the submenu of the right item and you can see the changed value in the LCD 4 Press the UP VOL or DOWN VOL buttons to select Submenu Items you need to set and you can also select it with the corresponding digit buttons in the buttonboard 5 Press the ENTER to confirm and save Note User can give up modification and go back to up level Menu by pressing CANCEL button For example ...

Page 20: ...e configuration 4 Press the UP VOL to select the RING you want 5 Press the ENTER to confirm and save View Phone IP and Number When the phone is on hook press the MENU button and then press the DOWN VOL to select the STATUS item and press ENTER button to enter the system state page IP Phone s LCD will display the information as follows S W Ver 111 H W Ver 101 DSP Ver D2 52 Product No VIP 251T Netwo...

Page 21: ...ce Shared network connection Use this method if you have a single Ethernet port in your workspace with your desktop computer already connected to it First disconnect the Ethernet cable from the computer and attach it to the WAN port on the back of your phone Next use the Ethernet cable in the package to connect LAN port on the back of your phone to your desktop computer Your IP Phone now shares a ...

Page 22: ... will display WAN 3 Press the Enter button and press the button to browse STATIC 4 Pressing Enter button the LCD screen will display IP Address press 0 9 digit buttons and used as to enter IP Address and user can press Delete to delete old parameter 5 Press Enter button the LCD screen will display Subnet Mask 6 Press Enter button to show Gateway Input your gateway 7 Press Enter button to show 1st ...

Page 23: ...LCD screen will display PPPoE ID press 0 9 digit buttons to enter ID press Delete button to delete one digit once a time press Cancel button to previous menu 5 After you finished press Enter button to set PPPoE password which will replaced by 6 When you finished press enter to save the settings then IP Phone will reboot automatically 23 ...

Page 24: ... Off hook press REDIAL button to redial the number last called 3 Once pressed the last dialed number will be displayed on the LCD the corresponding DTMF tones are played out and an outgoing call is sent Or 1 In idle status press Redial button to redial the number which last called directly 2 Once pressed the last dialed number will be displayed on the LCD the corresponding DTMF tones are played ou...

Page 25: ...ress port E g 1002 192 168 100 234 5061 Answer Calls 1 Answer an Incoming Call when the Phone is on hook When the phone is on hook there is an incoming call LCD will display the number of incoming call Pick up the handset or press SPEAKER to answer the call 2 Answer an Incoming Call when the Phone is making a call There will be a du du call waiting tone to prompt you that there is a new incoming c...

Page 26: ...ease Speakerphone volume LCD will display the corresponding grade Mute when making a call Presses MUTE to mute when making a call press it again to resume MIC Call Hold While in conversation pressing the Hold button will put the remote end on hold Pressing the Hold button again will release the previously Hold state and resume the bi directional media Call Waiting If call waiting feature is enable...

Page 27: ...alk with C successfully A will talk with B again A should not hook on quickly in order that A can talk with LNote B if B do not talk with C successfully Three Way Conference 1 Assuming that call party A and B are in conversation A LANts to bring C in a conference 2 Party A presses the HOLD button and put the party B on hold At this time party A will hear a dial tone again 3 A dials C s number to m...

Page 28: ... login the Network Configuration page You can set Network parameters including LAN PC DMZ DHCP Server MAC Clone VPN settings in this page WAN settings The Web Server default port for is 80 the port can be changed via Web in Equipment Manage Device Manage page Web Login Port table Items Descriptions Web Interface Static Settings Introduction 1 Set Static in the IP Mode text 2 Set IP address the IP ...

Page 29: ...the PPPoE Auto Dial You can also disable the PPPoE Auto Dial if you click the PPPoE Dial manually for dialing the number 4 You should set manual in the DNS Mode if you set DNS by yourself And then fill the DNS in the two following texts Generally speaking you can set Automatic in the DNS Mode and IP Phone will get DNS from DHCP Server automatically 5 You should click the Reboot in the left of the ...

Page 30: ...Mask It is efficient if you select NAT for Retransmits Mode You should set LAN IP and LAN Subnet Mask generally specking you can use the default values You should select NAT or Bridge Mode if you connect your PC with IP Phone s LAN port It is suggested that you should use NAT Mode Your PC s Gateway address is same to IP Phone s LAN and your PC s IP address is the same to the network segment of IP ...

Page 31: ... of validity Unit is hour You can use the default setting Y ou can use the default settings if you do not know the settings of DHCP Server well Y ou only need to enable the DHCP Server After enabling the DHCP Server your PC can link to Internet if you link your PC to IP Phone s LAN and set your PC get IP automatically MAC Clone settings MAC is the hardware address of network equipment Sometimes ne...

Page 32: ...e effective VPN settings The IP Phone supports the PPTP and L2TP standard VPN protocol Items Descriptions Enable VPN There are three options Diable PPTP L2TP Initial Service IP The VPN Server address or domain name Initial Service Port The VPN Server s service port Router Strategy Two options Sip Only ALL Sip Only means only sip message will go though VPN channel by default Other packet will route...

Page 33: ...0 dev netb When you set Router Config you should add the item one by one and click Save every time You can see the router information in the same page SIP Protocol Settings_SIP 1 Setting Protocol Settings include two line SIP accounts settings and general settings including advanced and detail settings about Protocol Items Descriptions Peer To Peer If or not enable peer to peer If enable SIP 1 wil...

Page 34: ...SIP Proxy Account Account of telephone provided by SIP Proxy Password Password of telephone provided by SIP Proxy Display Name The display name when the IP phone is on hook Supplement Service Settings You can click the Network Configuration to login the Network Configuration page You can set Network parameters including LAN PC DMZ DHCP Server MAC Clone VPN settings in this page Items Descriptions ...

Page 35: ...ve Voice Mailbox Numbers Press the SMS button to send the voice mailbox when the phone is off hook It takes effect after enabling MWI Media Settings Items Descriptions Coding Choice 1 2 3 There are 3 kinds of Audio Coding Modes PRI from 1 to 3 VAD CNG If or not enable Vivid Audio Detect and Echo Cancellation They can improve voice quality ECHO CANCEL If or not enable ECHO CANCEL They can improve v...

Page 36: ... default setting RTP Port IP Phone will select idle port for RTP if you set 0 otherwise IP Phone will use the value you set Generally speaking set 0 Cancel Message Enable When you set enable an unregistered message will be sent before registration while you set disable unregistered message will not be sent before registration You should set the option for different Proxy Prack Enable The option fo...

Page 37: ...fresh Interval Second Set interval to send message to STUN server in order to keep link status Auto Answer If or not enable auto answer if this is enabled IP Phone will answer any coming call automatically You should set STUN in the NAT Traversal Mode text if IP Phone usesSTUN Server traverse NAT Firewall Advanced Settings_QoS Settings 37 ...

Page 38: ... for SIP 1 Line2 is for SIP 2 IP Dial is for IP peer to peer dial Matching Number Effictive when Call Mode is Line1 or Line2 there are 3 matching mode Mode 1 Match character strings fully E G 01058092777 means matching the right number Mode 2 Match character strings fully E g 01058092777 means matching the right number The difference between Mode 1 and Mode 2 is in mode 2 if user dial 01058092777 ...

Page 39: ...ers will be cut in the front of the numbers according to the Dial Cut Digits Name Name for Dial Rule it is good for memory Shortcut Key User can set dialing shortcut number for Mode 2 and Mode 3 but can not for Mode 1 If you set a shortcut number for a dial rule when you dial shortcut number IP Phone will realize whole dial rule immediately The process of Dial Rule matching If you enable Dial Rule...

Page 40: ...x 12 change to 123456789 5 IP Phone call 123456789 Example 2 Matching steps 1 Pick up headset or press speaker press SpeedDial button change to line 2 2 Dial 811 3 IP Phone match 811 4 Cut one digit 1 change to 11 5 Add prefix 11 change to 1111 6 IP Phone call 1111 Example 3 Steps 1 Dial 1 40 2 IP Phone call 123456789 192 168 20 17 immediately ...

Page 41: ...itter mechanism Max Jitter Delay ms The Max value of IP Phone s jitter delay IP Phone s jitter is a adaptive jitter mechanism ICMP Ping If enable this option IP Phone will ping the SIP Server every interval time otherwise It will send hello empty packet to the SIP Server Equipment Manage_ Device Manage Equipment Manage includes Device Manage Upgrade on Web Volume Settings and Network Manager Setti...

Page 42: ...ones Select signa LAN Interface Login If or not enable LAN Interface Login Web Login Port Login port default is 80 in IP Phone Set the SysLog Server ip address or domain name for IP Phone IP Phone support local and remote Syslog If you set Syslog Sever to an IP address or domain the syslog will be sent to this server otherwise syslog information will be local and you can see the system log in Syst...

Page 43: ...e If or not enable SNMP Get Community and Set String as a express password between management process Community and the agents processes SNMP Manager IP 1 4 The IP address of SNMP Manager TR 069 Settings If you need to use TR069 select TR069 enable and then configure use name and password 43 ...

Page 44: ...ile Before testing or using HTTP user should have http server and upgrading file and configuring file Before testing or using HTTPS user should have https server and upgrading file and configuring file and CA Cerficate file should same as https server s and Client Certificate file and Private key file 3 User can uploading CA Cerficate file and Client Certificate file and Private key file in Equipm...

Page 45: ...efault is 3600s Forced Resync Delay If it s time to resync but IP Phone is busying now such as on call in this case IP Phone will wait for a period time the longest is Forced Resync Delay default is 14400s when the time over IP Phone will forced to resync Resync After Upgrade Attempt If or not enable firmware upgrade after resync yes is enable Profile Rule The URL of provision file Upgrade Enabled...

Page 46: ...069 and Provision Steps 1 Choose File Types in TR069 Private key 2 Press Browser to browser file 3 Press Update to start upgrading Phonebook You can record delete or compile phone numbers here User Manage You can modify your own password in this page 46 ...

Page 47: ...ve five Log level None Error Warn INFO Debug the priority changes from left to right left is the lowest right is the highest the higher priority the more information in syslog Reboot 1 Sometimes Please REBOOT to make the changes eddective will appear after pressing Save button that is mean you should reboot IP350 to make changes effective by pressing Reboot navigation bar 2 When you click the Rebo...

Page 48: ...Relogin When you click the Relogin in the navigation bar the browser will go to the login page 48 ...

Page 49: ...URL into Prodile Rule Prefile Rule tftp 192 168 20 17 param conf Press save and then reboot IP Phone Relog into WEB check whether the setting have changed according to param conf Note the version value in param conf must be changed every time before re testing 49 HTTP testing The table below is introduction about all files Icons Descriptions CA certificate file for Server and IP Phone PS provision...

Page 50: ...ndation Apache2 2 conf httpd conf and do the following changes 1 DocumentRoot C Program Files Apache Software Foundation Apache2 2 htdocs to DocumentRoot D conf 2 Directory C Program Files Apache Software Foundation Apache2 2 htdocs to Directory D conf 3 Remove in the front of the following sentences LoadModule ssl_module modules mod_ssl so Include conf extra httpd ssl conf Step 4 Setup a new fold...

Page 51: ...ding up the HTTP server To build the HTTPS server please add the following three changes Step 6 Open C Program Files Apache Software Foundation Apache2 2 conf extra httpd ssl conf and do the following changes 1 Find SSLCertificateFile and set as follows 2 Find SSLCertificateKeyFile and set as follows 3 Remove in the front of the following sentences and change 10 to 1 SSLVerifyClient require SSLVer...

Page 52: ...e The version value in param conf must be changed every time before re testing HTTPS testing 1 Uploading CA certificate and Client Certificate and Private Key from Equipment Manage Cert Management 2 Fill http URL https 192 168 20 17 param conf into Provision Rule 3 Save and then reboot 4 Relog into WEB 5 Check whether settings have changed The version value in param conf must be changed every time...

Page 53: ...0 2 LAN IP Address 192 168 0 1 Machine configuration on the VIP 251T STEP 1 Log in SIP 50 and create two testing accounts password 100 123 for VIP 251T A and 200 123 for VIP 251T B for the voice calls STEP 2 Please log in VIP 251T A via web browser browse to the Sip Protocol settings menu and select the SIP 1 config menu In the setting page please insert the account password information obtained f...

Page 54: ... B to the number 100 VIP 251T A Case 2 Call Forward Feature_IP to IP Forward In the following samples we ll introduce the Call Forward Feature applications In this example there are three VIP 251T register to IPX 300 and VIP 251T_A had set Call Forward function to VIP 251T_B The detail registration settings of IPX 300 and VIP 251T please refer to the instruction of Case 3 Machine configuration on ...

Page 55: ...ephone 2 Dial the number 1001 VIP 251T_A 3 Because VIP 251T_A had set up All forward function to the Number 2002 VIP 251T_B 4 The number 2002 VIP 251T_B will ring up then it pick up the telephone and communication with the number 3003 VIP 251T_C 55 ...

Page 56: ...nd they are in the process of conversation 2 A press HOLD button to hold the conversation with B and input the number of C Follow by the key 3 C will ring up 4 C picks up the handset and conversation with A 5 A press Transfer button and hang up then C will conversate with B 3 Way Conference 1 A and B are in the process of conversation 2 A press HOLD button to hold the conversation with B and input...

Page 57: ...e codec G 711 64k bit s PCM G 729 8k bit s Voice Standard Voice activity detection VAD Comfort noise generation CNG Acoustic echo canceller AEC G 165 Line echo canceller LEC Jitter Buffer Supplementary services Caller ID 3 Way conference Immediate unconditional call forwarding Busy call forwarding No answer calls forwarding Call Hold Waiting Transfer Call history Record incoming call Outgoing call...