Planet ICA-2200, User Manual

Page 1: ...User s Manual www PLANET com tw XOO 3R R 3 DPHUD ...

Page 2: ... re sidential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accorda nce with the instructions may cause harmful interference to ra dio communications However there is n o guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which...

Page 3: ...ct In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures WEEE Regulation To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the cros...

Page 4: ...Wizard II 15 3 2 Using UPnP of Windows XP or Vista or Win7 19 Chapter 4 Installation Guide 20 4 1 System Requirements 20 4 2 Before You Begin 21 4 2 1 Connecting to Internet Camera 21 Chapter 5 Web Configuration for Live View 23 5 1 Live View 23 5 2 ActiveX Control 25 5 2 1 Digital Zoom 25 5 2 2 Snapshot 26 5 2 3 Record 26 5 2 4 Volume 28 5 2 5 About 28 Chapter 6 Configuration Operation 29 6 1 Net...

Page 5: ...on 55 6 6 User Privilege Access Configuration 56 6 7 E Mail Configuration 57 6 8 Object Detection 58 6 9 Storage Configuration 59 6 9 1 SD Card 59 6 9 2 SAMBA Server 60 6 10 Continuous Recording 61 6 11 Recording List 61 6 11 1 Recording List 61 6 11 2 Continuous Recording List 62 6 12 Event Server Configuration 63 6 12 1 FTP Server 63 6 12 2 TCP Server 64 6 12 3 HTTP Server 65 6 12 4 SAMBA Server...

Page 6: ...al of ICA 2200 VI Chapter 10 Bandwidth Estimation 77 Chapter 11 Configure Port Forwarding Manually 78 Chapter 12 Power Line Frequency 81 Chapter 13 3GPP 83 Chapter 14 Troubleshooting Frequently Asked Questions 84 ...

Page 7: ...product 1 2 Product Description Superb Full HD Quality for Professional Surveillance The PLANET ICA 2200 or Internet Camera in the following section is a Full HD camera for a wide range of video surve illance over I P networks It suppo rts H 264 MPEG 4 and M JP EG compression formats to deliver excellent picture quality in 1080P resolutions at 30 frame s per second fps Superb 1080P video quality i...

Page 8: ...ht Surveillance The ICA 2200 features an automatic removable infrared cut filter to p rovide color video when there is sufficient light and black white video in dark conditions The ICA 2200 is able to maintain clear images 24 hours a day ...

Page 9: ...s like Wid e Dynamic Range WDR and 3 Dimension Noise Reduction 3DNR technology the ICA 22 00 is able to filter the intense backlight surrounding a subject and remove noises from video signal Thus an extremely clear and exquisite picture quality can be produced even under any challenging lighting conditions ...

Page 10: ...agement The inputs outputs interface in the ICA 2200 can connect to external devices such as door sensors and relays to activate light or close doors automatically Flexible installation and Power functionality The ICA 2200 incorporates 802 3af Power over Et hernet standard so it can b e powered via the network cable eliminating the need for powe r cables and redu cing installation costs The ICA 22...

Page 11: ...R to improve picture quality at low Lux WDR Enhancement for enhance visibility under extremely bright or dark environments Two way audio support with enhanced audio quality Network and Configuration Compliant with IEEE 802 3af PoE interface for flexible deployment Auto MDI MDI X supported Support for IPv6 in addition to the standard IP protocol version 4 RTSP UPnP 3GPP HTTPS protocols selectable E...

Page 12: ...0 640 x 360 160 x 90 M JPEG 1280 x 720 640 x 360 160 x 90 MPEG 4 640 x 360 160 x 90 Frame Rate Up to 30fps for all resolutions Image Setting AE AWB 3D Noise reduction WDR Color brightness sharpness contrast Mirror Flip 8 Privacy Masks Text time and date overlay Streaming Simultaneously multi profile streaming Streaming over UDP TCP or HTTP M JPEG streaming over HTTP server push Supports 3GPP mobil...

Page 13: ...d external input Alarm Events File upload via FTP Samba to NAS SD card or email Notification via email HTTP and TCP External output activation Audio alerting output Pre and post alarm buffering General Power Requirement 12V DC 1A IEEE 802 3af Class 3 Power Consumption 6W max Operating Temperature 0 50 Degree C Operating Humidity 20 80 non condensing Weight include LENS 392g Dimension W x D x H 58 ...

Page 14: ...1 Lens User could adjust the focus to get the best picture quality 2 Internal Microphone The Camera has built in an in ternal microphone This microphone is hidden in the pinhole located on the front panel 3 Back Focus Ring Adjust this ring to adapt focus of C CS mount lens ...

Page 15: ...ert a micro SD card into this slot for event recording 5 LAN Socket The LAN socket is a RJ 45 connector for connections to 10Base T Ethernet or 100Base TX Fast Ethernet cabling This Ethernet port supports Auto Negotiation can detect or negotiate the transmission speed of the network automatically Please use Category 5 cable to connect the Network Camera to a 100Mbps Fast Ethernet network switch or...

Page 16: ...te Restoring the factory default set ting will lose the all previous settings included IP address forever User needs to run the IPWiza rd II program to search the device and configure it to let the device work properly again 7 DI DO Connector The Internet Camera provides a terminal block with 6 pins of connectors for DI DO and RS485 Please refer to the Appendix A in this manu al for more informati...

Page 17: ...TE Use the power adapter 12VDC included in the package and connect it to wall outlet for AC power If the ICA 2200 is connected with IEEE802 3af Power over Ethernet device such as PoE injector or PoE Switch DC power is not required Either power the ICA 2200 from local DC power or PoE unless for purpose 5 Done Once you have installed the camera well and powered it on the Power LED orange will turn o...

Page 18: ...y PLANET IP Wizard II can search the cameras in the network that shall help you to configure some basic setting before you started advanced management and monitoring 1 Insert the bundle d CD into the CD ROM driv e to launch the auto run p rogram Once completed a welcome menu screen will appear 2 Click the IP Wizard II hyperlink you will see the dialog box as below NOTE If the welcome screen does n...

Page 19: ...User s Manual of ICA 2200 13 4 Please click Next to install with origin al settings o r you may click Change button to modify the install folder then press Next to continue ...

Page 20: ...User s Manual of ICA 2200 14 5 Please click Install to start the installation 6 Please click Finish to complete the installation and launch program immediately ...

Page 21: ...dress and set up related parameters in the camera 3 1 1 Search and View by PLANET IP Wizard II When you installed the Internet Camera on a LAN environment you have two easy ways to search your cameras by PLANET IP Wizard II or UPnP discovery Here is the way to execute PLANET IP Wizard II to discover camera s IP address and set up related parameter in a camera 9 Search ...

Page 22: ... s Manual of ICA 2200 16 When launch the Planet IP Wizard II a searching windows will pop up Planet IP Wizard II is starting to search Internet Cameras on the LAN The existed devices will be listed as below ...

Page 23: ...in by default and click the View button Then you could see the Video from camera directly Furthermore you could double click the left button of mouse to link to the Internet Camera by browser In case you want to change the IP related parameters of wired interface please select the Internet Camera you want to configure and click the LAN button Relative settings will be carried out as below ...

Page 24: ...tting accordingly Click button will go back to previous page If you like to change username and or password of the device just click the check button Then the related fields will show up as below After keying in new username and p assword click Submit button to perform your se tting accordingly Click button will go back to previous page ...

Page 25: ...UPnP enabled device If the operating system Windows XP of your PC is UPnP enabled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is running Windows XP NOTE Please notice that MS Windows 2000 does not support UPnP feature To discover your device go to your Computer and click Network Click the targeted Device Then Interne...

Page 26: ...ater System Hardware CPU Intel Core i3 Processor or faster Memory Size 2GB or more VGA card resolution 1920 x 1080 or higher VGA card memory 1GB or above NOTE 1 The listed information is minimum system requirements only Actual requirement will vary depending on the nature of your environment 2 The ICA 2200 series can be managed by PLANET IP Wizard II if you want to configure more detail informatio...

Page 27: ... and type the IP address of the camera The Default IP http 192 168 0 20 NOTE If your network is with DHCP server by default your DHCP server will provide an IP address for ICA 2200 Please check the DHCP server s status page for the real IP address of the ICA 2200 Or through the IP Wizard II to get the IP information The ICA 2200 will use IP address 192 168 0 20 only if there is no DHCP server exis...

Page 28: ...he ActiveX control was installed and run the first image will be displayed You should be able to see the images captured from the Internet Camera in theweb page now For advanced functions please refer to instructions given in follows chapters NOTE If you log in the camera as an ordinary user setting function will be not available If you log in the camera as the administrator you can perform all th...

Page 29: ...hree compressions H264 MEPG 4 and M JPEG si multaneously User can ch ose the prop er and or preferred profile here Full Screen Click this button to display the image in full screen mode uses every available space to display the image captured by this camera 2 Way Audio The Internet Camera supports 2 way audio function User can chose to enable or disable this function by toggling the icon below Act...

Page 30: ... information date time maintenance and view system log file Video Configure bit rate and frame rate of video profiles Audio Configure audio parameters User Setup user name password and login privilege E Mail Setup E Mail configuration Object Detection Setup Object detection Storage Status and configuration of SD card a nd Samba server Continuous Recording Files list inside the SD Card and Samba se...

Page 31: ...ot of functions by clicking the left mouse button Note that this feature only supports on the ActiveX control within Microsoft Internet Explorer On the ActiveX control icon click the Left Mouse Button then a menu pop up This menu provides features that are unique to the ActiveX control These features include Digital Zoom Snapshot Record Volume About 5 2 1 Digital Zoom Click Digital Zoom to active ...

Page 32: ...isplay the saved image by using any one of graph editing tools 5 2 3 Record Click Record to activate this function Press Record button to st art recording The video file is saved as ASF format into your local PC While you want to stop it press Stop to stop recording Select Browser the pop up window to select the save path and file name p refix select OK to continue After stop recording list the fi...

Page 33: ...User s Manual of ICA 2200 27 or later version to be installed ...

Page 34: ...ume to activate this function These have two control bars for speaker and microphone volume Scroll this control bar to adjust the audio attribute Check the volume mute will mute the speaker output 5 2 5 About Click About to show the ActiveX information ...

Page 35: ...nnot change it Obtain an IP address automatically DHCP Enable this checked box when a DHCP server is inst alled on the network to i ssue IP address assignment With t his setting the IP address is assigned automatically If this d evice cannot get an IP address within limited tries the device will assign a default IP address for 192 168 0 20 If you do not select O btain an IP address autom atically ...

Page 36: ...tween different servers Obtain DNS from DHCP Enable this checked box when a DHCP server is inst alled on the network and provide DNS service Primary DNS When you send email or position a browser to an Internet domain such as xxxxx com the domain name system translates the names into IP addresses The term refers to two things the conventions for naming hosts and the way the names are control across...

Page 37: ... by side for many years IPv6 To enable or disable the IPv6 function here 6 1 3 HTTPS HTTPS Stands for Hypertext Transfer Protocol Secure HTTPS is a combination of the Hypertext Transfer Protocol with the SSL TLS protocol to provide encrypted communication and secure identification of a network web server HTTPS connections are often used for sensitive transactions in corporate information systems T...

Page 38: ...DDNS configuration please consult your dealer Your Internet Service Pro vider ISP p rovides you at least one IP address which you u se to connect to the Internet The address you get may be static meaning it never changes or dynamic meaning it s likely to chan ge periodically Just how often it changes dep ends on your ISP A dynamic IP address complicates remote access since you may not know what yo...

Page 39: ...t to Point network protocol It allows Internet Ca mera connect to Internet with xDSL or cable conne ction it can dial up your ISP and get a dynamic IP address For more PPPoE and Internet configuration please consult your ISP It can directly connect to the xDSL however it should be setup on a LAN environment to program the PPPoE information first and then connect to the xDSL modem Power on again th...

Page 40: ...teway Shows the IP information got from PPPoE server site Status Shows the Status of PPPoE connection 6 1 6 Streaming RTSP is a streaming control protocol and a starting point for negotiating transports such as RTP multicast and Unicast and for negotiating codecs RTSP can be considered a remote control for controlling the media stream delivered by a media server RTSP servers typically use RTP as t...

Page 41: ...pro file mode not Mega pixe l mode Otherwise this device cannot serve 3GPP stream To use the 3GPP function it strongly recommends installing the Networked Device with a public and fixed IP address without any firewall protection Port 554 is the default for RTSP serv ice However sometimes some service providers change this port number for some reasons If so use r needs to change this port according...

Page 42: ...vice is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router will be forwarded to the device UPnP To enable or disable the UPnP service here Friendly Name Shows the friendly name of this device here UPnP NAT Traversal When enabled the device will attemp...

Page 43: ...ly Name Shows the friendly name of this device here 6 1 9 ONVIF ONVIF is a global and open industry forum with the goal to facilitate the development and use of a global open standard for the interface of physical IP based security products Or in other words to create a standard for how IP products within video surveillance and other physical security areas can communicate with each other ONVIF To...

Page 44: ...10 IP Filter You can enter different user s IP address which are allowing enter or denying by the device IP Filter To enable or disable the IP filter function here IP Filter Policy Choose the filter policy where is denying or allowing ...

Page 45: ...for reply mail Send To Subject Type the subject title of the E mail If enable this function then the TCP Server TCP Port and Message fields need to be filled TCP Notification TCP Server Type the server name or the IP address of the TCP server TCP Port Set port number of TCP server Message The message will be sent to FTP server HTTP Notification If enable this function then the fields below need to...

Page 46: ... server name or the IP address of the HTTP Proxy Proxy Port Set port number of Proxy Proxy Login name Type the user name for the HTTP Proxy Proxy Login Password Type the password for the HTTP Proxy Custom parameter User can set specific parameters to HTTP server Message The message will be sent to HTTP server ...

Page 47: ...f ICA 2200 41 6 2 Adjust Camera Configuration Use this menu to set the function of the camera of Internet Camera 6 2 1 Picture Rotation Turn the Mirror and Vertical Flip On or OFF The image will be overturned as below ...

Page 48: ...requency of power line 50 or 60Hz Color Level Large value will be colorful Hue Change the value will result to color tuning Brightness Large value will brighten camera Contrast Large value will contrast camera heavily Sharpness Large value will sharpen camera 3D De Noise 3D De Noise can remove or lower unwanted noise and preserve fine details and edges ICR Use built in photo sensor or manual to co...

Page 49: ...na nce from the captured video It s a u seful reference to set LED ON OF F Threshold Noise Reduction This function is to reduce noise of input image WDR This function is to provi de clear images even under back light circumstances The higher Strength level will adjust contrast compensation stronger Default Settings Restore to factory image settings ...

Page 50: ...ow Add and Delete To add or delete the privacy mask windows user can specify up to 7 windows to mask the video ca ptured by this device By dragging mouse on the image you can change the position and size of the selected window accordingly Name Name of the specified privacy window Level To define the gray level of mask block The smaller value will be darker ...

Page 51: ... RS 485 interface Camera Address This is the camera ID set in PTZ camera or speed dome camera Note that please DO NOT changes the default value if unnecessary If so user needs to check and set value properly for both sides This is the communication speed between network module and P T scanner Baud rate If need to ch ange these parameters user n eeds to check and set value properly for both network...

Page 52: ... 4 Preset Setting This page provides the edit tool to modify or delete the Preset Setting item by item 6 2 5 Tour Setting Up to 64 p ositions can be preset and the camera can be programming to move to the pre set position sequentially ...

Page 53: ...ts can be assigned The selected preset position is added in the Sequence list from 1 to 16 Preset Type a period of time during which the camera is to stay at each preset point between 0 to 36000 seconds Wait Time To use the camera tour functio n user must preset some came ra positions first The maximum number of preset points is 64 NOTE 6 3 System Use this menu to perform the principal settings of...

Page 54: ... will stop working in case you don t want other people know the camera is transferring data Power LED Switch the LED light of this Internet Camera on or off Log User can check the system log information of the device including the Main Info Appended Info Operator IP and so on Reload Click this button user can refresh the log information of the device 6 3 2 Date Time User can setup the time setting...

Page 55: ...f time serve r called NTP server Network Time Protocol NTP server name Type the ho st name or I P address or domain na me of the NTP server NTP sync Interval Select an i nterval between 1 an d 23 hours at which you want to adjust the device s time referring to NTP server Time zone Set the time differen ce from Green wich Mean Time in the area where the device is installed Daylight saving Check thi...

Page 56: ... val ues This action will not reset the network setting Backup Setting To take a ba ckup of all of the par ameters click this button If necessary it will then be possible to return to the previou s settings if settings are cha nged and there is u nexpected behavior Restore Setting Click the Browse button to loc ate the saved backup file and then click the Restore Setting b utton The settings will ...

Page 57: ...e the upgrading process completed the device will reboot the system automatically 9 Please wait for 80 seconds and then you can use PLANET IP Wizard II to search the device again Warning The download firmware procedure cannot be interrupted If the power and or network connection are broken during the download procedure it might possibly cause serious damage to the device Please be aware that you s...

Page 58: ...lect either 720P or 2MP modes to operate the camera Switching between 720P and 2MP mode the device will take time to reboot system 6 4 1 Common Video Profile User can only choose either 720P or 2MP modes 720P mode can serve streams up to 1920x720 resolutions maximum On the other hand 2MP mode it can streams up to 1920x10 80 resolutions maximum Text Overlay Setting There are some impo rtant informa...

Page 59: ...on Rate Control Defines the rate control method of this p rofile There are four options Constant Bit Rate CBR Variable Bit Rate VBR Enhanced Constant Bit Rate ECB R and Enhanced Variable Bit Rate EVBR For CBR the video bit rate is between low to high bandwidth based on different resolutions User can set the desired bit rate to match the limitation of bandwidth For VBR user should choose the qualit...

Page 60: ...rate to 15 fps then the image will be update d for 15 fram es per second User can set the de sired max frame rate versus video quality under the limited bandwidth GOP Control Defines the Intra Inter frame I P ra tio of this profile For examp le set the GOP to 30 then th e video stream will have one Intra fram e every 30 frames Multicast Enable or disable the multicast function Multicast Video IP a...

Page 61: ...6 4 3 ROI ROI means Region of Interest Use this page to specify loca tion of ROI windows Only the maximum resolution profiles can be defined as ROI In this model the default ROI win dows are profile 4 and 5 6 5 Audio Configuration ...

Page 62: ...et the user names and password of the Administrator and up to 10 users and access right of each user Viewer Login Select Anonymous to allow any one viewing the video once connected Otherwise only users in d atabase can view the video after login Administrator can access every fun ction in thi s device However Viewers only can view the video and acce ss limited function Access Right Authorize this ...

Page 63: ... not SMTP Port Set port number of SMTP service SSL Enable SSL function or not SMTP Authentication Select the authentication required when you send an e mail Disable If no authentication is required when an e mail is send Enable If authentication is required when an e mail is sent Authentication User Name Type the user name for the SMTP server if Authentication is Enable Authentication Password Typ...

Page 64: ...ow These windows can be specified as Included or Excluded type Included Windows target specific areas within the whole video image Excluded Windows define areas within an In clude window that should be ignored areas outside Include windows are automatically ignored Name Name of the specified motion window Object Size Defines the object size of motion detection The higher object size will only larg...

Page 65: ...anage the attached SD card or Samba server also 6 9 1 SD Card Enable automatic disk cleanup Delete old recorded files while the con ditions are reached as below Remove recordings order than Delete old files by days Remove oldest recordings when disk is Delete old files by left capacity Lock disk Lock the SD card Once SD card is locked all files can t be deleted ...

Page 66: ...rameters to manage the remote SAMBA server Host Type the SAMBA server domain name or the IP address of the SMTP server Share Type the sh are folder of remote SAMBA server which the camera will upload files to this space User name Delete old files by left capacity Type the password for the remote SAMBA server Password ...

Page 67: ...Choose a video profile to record Record File Type Save recorded files to SD card or remote SAMBA server DISK Define the folder path for the recorded files Path Be careful click this button will delete all continuous files recorded in SD card or remote SAMBA server Restart 6 11 Recording List 6 11 1 Recording List This page only shows the event recording files which stored in SD card User may play ...

Page 68: ...User s Manual of ICA 2200 62 6 11 2 Continuous Recording List This page only shows the continuous recording files which stored in SD card or remote SAMBA server User may play or delete the selected file ...

Page 69: ... as SMTP Name User can specify multiple FTP paths as wish Therefore user needs to specify a name for each FTP setting FTP Server Type the server name or the IP address of the FTP server Test Check the FTP server whether this account is available or not FTP Login name Type the user name for the FTP server FTP Login Password Type the password for the FTP server FTP Port Set port number of FTP servic...

Page 70: ...er the device also can send event message to specified TCP server Name User can specify multiple TCP servers as wish Therefore user needs to specify a name for each TCP server setting TCP Server Type the server name or the IP address of the TCP server TCP Port Set port number of TCP server ...

Page 71: ...the server name or the IP address of the HTTP server Test Check the HTTP server whether it is available or not HTTP Login name Type the user name for the HTTP server HTTP Login Password Type the password for the HTTP server Proxy Address Type the server name or the IP address of the HTTP Proxy Proxy Login name Type the user name for the HTTP Proxy Proxy Login Password Type the password for the HTT...

Page 72: ...tiple HTTP servers as wish Therefore user needs to specify a name for each HTTP server setting SAMBA Server Type the server name or the IP address of the SAMBA server Test Check the SAMBA server whether this account is available or not SAMBA Login name Type the user name for the SAMBA server SAMBA Login Password Type the password for the SAMBA server SAMBA Path Set working directory path of SAMBA ...

Page 73: ...r will be act ivated by user define interval without event happened Name Name of the Event or Schedule Enable Enable or disable this Event or Schedule Type Schedule start with Event trigger or Schedule trigger Enable Time Define the feasible time slot Trigger by Select the triggered sources with event trigger Record File Prefix Define the prefix of recorded filename Action Define the actions once ...

Page 74: ...le to FTP server by motion triggered always Step 1 Select event trigger Step 2 Enable time start from 00 00 to 24 00 every day Step 3 Trigger by Motion Area Added in Object Detection page Step 4 Action Send FTP Add in Event Server FTP Server page ...

Page 75: ...nable time start from Friday 18 00 and keep work in 12 hours so it will stop on Saturday 06 00 Step 3 Trigger by Motion Area Added in Object Detection page Step 4 Action Send e mail Add in E Mail page i To email address You need to input the receiver email address ii Subject You could specify the email subject iii Message You could specify the email content ...

Page 76: ...rom Monday to Friday Step 1 Type Select schedule trigger and interval is 10 minute Step 2 Enable Time Select Monday to Friday and set start time from 18 00 and keep work in 6 hours Step 3 Trigger by You do not need to choose it because this will be triggered every minute Step 4 Action Voice Alert ...

Page 77: ...plication Record File Type Choose AVI or JPEG file format for record file Record File Prefix Define the prefix of recorded filename Pre Trigger Duration Define the maximum duration of pre alarm Best Effort Duration Define the best effort duration of post alarm Max File Size Define the maximum buffer size of record file ...

Page 78: ...User s Manual of ICA 2200 72 6 15 Port Status User can check the status of digital input and output DIDO Input Status Show either inactive or active Output Status Show either inactive or active ...

Page 79: ...ion 1 Configure PLANET DDNS steps Step 1 Enable DDNS option through accessing web page of ICA 2200 Step 2 Select on DDNS server provide and register an account if you do not use yet Let s take dyndns org as an example Register an account in http planetddns com ...

Page 80: ... provide a momentary contact closure This device provides a general I O terminal block with one digital input and one output for device control Pin 2 and 3 can be connected to an external sensor The input voltage will be monitored from the initial state LOW If the external sensor need 12VDC power then it can connect to Pin1 50mA maximum The Alarm Output of pin 3 and 4 can be used to turn on or off...

Page 81: ... WIRING NOT BY YOURSELF INCORRECT WIRING COULD DAMAGE NWTWORK CAMERA YOU COULD RECEIVE THE F ATAL ELECTRIC SHOCK THE EXTERNAL I O IS NOT CAPABLE OF CONNECTING DIRECTLY TO DEVICES THAT REQUIRE L ARGE AMOUNTS OF CURRENT I N SOME CASES A CUSTOM INTERFACE CIRCUIT CUSTOMER PROVIDED MAY HAVE TO BE USED SERIOUS DAMAGE TO NETWORK CAMERA MAY RESULT IF A DEVICE IS CONNECTED TO THE EXTERNAL I O THAT EXCEEDS ...

Page 82: ...s conflicts with any other devices over the network If you want to make sure the IP address of the device utilize the PING comman d as follows z Launch a Command Prompt z Type ping x x x x where x x x x is the IP address of the device For example ping 192 168 0 20 The replies as illustrated below will provide an explanation to the problem If you want to detect any other devices conflicts with the ...

Page 83: ...rage range of data sizes for JPEG mode Average bit rate for MPEG4 mode Average bit rate for H 264 mode 160 x 80 3 6k byte per frame 64kbps 256kbps 30fps 32kbps 192kbps 30fps 320 x 176 8 20k byte per frame 256kbps 768kbps 30fps 192kbps 512kbps 30fps 640 x 352 20 50K byte per frame 512kbps 3072kbps 30fps 384kbps 1536kbps 30fps 1920 x 1080 200 500k byte per frame 1536kbps 10000kbps 25fps Note Audio s...

Page 84: ...P address for example 192 168 0 100 2 Access the Router with Your Web browser The following steps generally apply to any rout er that you have on your net work The PLANET WNRT 620 is used as an example to clarify the configuration process Configure the initial settings of the router by following the steps outlined in the router s Quick Installation Guide If you have cable or DSL service you will m...

Page 85: ...essible over the Internet This is accomplished using the Virtual Server function on the router The Virtual Serv er ports used by the came ra must be opened through the router for remote access to your camera Follow these steps to configure your router s Virtual Server settings z Click Enabled z Enter a unique name for each entry z Select Both under Protocol Type TCP and UDP z Enter your camera s l...

Page 86: ...rt the camera uses from 80 to something else such as 8080 Not all routers are the same so refer to your user manual for specific instructions on how to open ports Enter valid ports in the Virtual Server section of your router Please make sure to check the box on this line to enable settings Then the device can be access from WAN by the router s WAN IP Address By now you have finished your entire P...

Page 87: ... commonly found Austria 230V 50 Hz Brazil 110 220V 60 Hz 127V found in states of Bahia Paran including Curitiba Rio de Janeiro S緌 Paulo and Minas Gerais though 220V may be found in some hotels Other areas are 220V only with the exception of Fortaleza 240V Canada 120V 60 Hz China People s Republic of 220V 50 Hz Finland 230V 50 Hz France 230V 50 Hz Germany 230V 50 Hz Hong Kong 220V 50 Hz India 230V ...

Page 88: ...0V 50 Hz Sweden 230V 50 Hz Switzerland 230V 50 Hz Taiwan 110V 60 Hz Thailand 220V 50 Hz United Kingdom 230V 50 Hz Outlets typically controlled by adjacent switch Though nominal voltage has been officially changed to 230V 240V is within tolerances and commonly found United States of America 120V 60 Hz ...

Page 89: ...out any firewall protection RTSP Port Port 554 is the default for RTSP service Howe ver sometimes some service providers change this port number for some reasons If so u ser needs to change this port accordingly Dialing procedure 1 Choose a verified player PacketVideo or Realplayer currently 2 Use the following URL to access rtsp host mpeg4 media 3gp Where host is the host name or IP address of th...

Page 90: ... the actual number of connected clients is varying by streaming mode settings of resolution codec type frame rate and bandwidth Obviously the performance of the each connected client will slow down when many users are logged on The device can be used outdoors or not The device is weatherproof Install this device Status LED does not light up Check and confirm that the DC power adaptor included in p...

Page 91: ...am then IPWizard II program cannot find device Make sure that IP address is assigned to the PC properly Antivirus software on the PC might interfere with the setup program Disable the firewall of the antivirus software during setting up this device Check the firewall setting of your PC or Notebook Internet Explorer does not seem to work well with the device Make sure that your Internet Explorer is...

Page 92: ...e Network Camera via a crossover cable Make sure the Internet connection and setting is ok Make sure enter the IP address of Internet Explorer is correct If the Network Camera has a dynamic address it may have changed since you last checked it Network congestion may prevent the web page appearing quickly Wait for a while The IP address and Subnet Mask of the PC and Network Camera must be in the sa...

Page 93: ...appropriate account that is authorized to install applications Network congestion may prevent the Image screen from appearing quickly You may choose lower resolution to reduce the required bandwidth Check the device s ActiveX is installed on your computer Go to C Windows Downloaded Program Files and check to see if there is an entry for the file IPCamera Control The status column should show Insta...

Page 94: ...rame rate slower than the setting Check the bandwidth of Internet connection If the Internet bandwidth is lower than target bit rate the video streaming will not work correctly Ethernet switching hub can smooth the frame rate Blank screen or very slow video when audio is enabled Your connection to the device does not have enough bandwidth to support a higher frame rate for the streamed image size ...

Page 95: ...st they can be set the Display property setting color quality to 16bit at least and 24 bit or higher if possible within your computer The configuration on the device image display is incorrect You need to adjust the image related parameters such as brightness contrast hue and sharpness properly Image flickers Wrong power line frequency makes images flicker Make sure the 50 or 60Hz format of your d...