Planet ICA-500, User Manual

Page 1: ...Internet Camera ICA 500 User s Manual ...

Page 2: ...ot warrant that the hardware will work properly in all environments and applications and makes no warranty and representation either implied or expressed with respect to the quality performance merchantability or fitness for a particular purpose PLANET has made every effort to ensure that this User s Manual is accurate PLANET disclaims liability for any inaccuracies or omissions that may have occu...

Page 3: ... Panel Area 18 Advanced Function Area 20 Basic Setting 20 Application Setting 34 Trigger 45 Capture 46 RightMouseButton of ActiveX Control 47 View Menu 47 Image Recording Save as JPEG 53 Save Current Picture As 60 Appendix A Restore Factory Default Settings 62 Appendix B Alarm I O Connector 63 Appendix C Troubleshooting Frequently Asked Questions 65 Appendix C Troubleshooting Frequently Asked Ques...

Page 4: ...r ICA 500 directly to a computer network or DSL modem and with a standard Web browser you get instant on demand video streams Within minutes you can set up the ICA 500 to capture a video sequence to a PC Live video image can be uploaded to a website for the world to see or made available only to select users on the network Features l High quality 1 3 CCD sensor l Composite video output l Motorized...

Page 5: ...nimum System Requirement l Microsoft Internet Explorer 6 0 or later l VGA Monitor resolution 1024 x 768 l Pentium III 800MHz or above l Memory Size 128MB or above l VGA card resolution 800x600 or above l Windows ME 2000 XP or 2003 ...

Page 6: ... 500 x 1 l Power adapter x 1 l Power cord x 1 l Decoration ring x 1 l Screw x 4 l Terminator for Alarm I O x 1 l Installation software and manual CD x 1 Note Using a power supply with a different voltage than the one included with the ICA 500 will cause damage and void the warranty for this product ...

Page 7: ...ors are physical interface to sense and or activate alarm signals to a variety of external sensors or alarms Please refer to the Appendix B in this manual for more information Factory Default Reset This button is hidden in the pinhole above the Alarm I O connector Please refer to the Appendix A in this manual for more information Microphone The ICA 500 s has built in an internal microphone This mi...

Page 8: ...eo output cable is located on the ICA 500 s back panel The input power is 12VDC Note that supply the power to the ICA 500 with standard power adapter included in package Otherwise the improper power adapter may damage the unit and result in danger The ICA 500 also provides composite video output User can use BNC video cable to connect the ICA 500 with a TV monitor or VCR ...

Page 9: ...s to fix the ICA 500 onto the ceiling as below You can also put the ICA 500 on the table directly 2 Plug an Ethernet cable into ICA 500 Connect an Ethernet cable to the LAN socket located on the ICA 500 s back panel and attach it to the network 3 Connect the external power supply to ICA 500 ...

Page 10: ...e use the power adapter 12VDC included in the package and connect the other end to wall outlet for AC power When you have installed the ICA 500 well the status LED will turn green It means the system is booting up successfully Furthermore if you have a proper network connection and access to the ICA 500 the 10 100M LAN LED will flash orange ...

Page 11: ...PCam Finder Program IPEditV3 is used to scan the Installed ICA 500 setting the ICA 500 Name IP address settings Using your mouse to select any one of the ICA 500s within your LAN environment you can find out its IP address and other IP parameters as follows 1 Edit the Name of this ICA 500 2 Update the IP address of this ICA 500 192 168 0 20 3 Update the Gateway Address 0 0 0 0 4 Update the Network...

Page 12: ...3 Enter the Virtual Server Page a Setup the mapping of HTTP Port 80 to 192 168 0 20 b Restart the ADSL router Then the ICA 500 can be access from WAN by the ADSL WAN IP Address First time using the ICA 500 The ICA 500 web page communicates with the ICA 500 using an ActiveX control The ActiveX control must be downloaded from the ICA 500 and installed on your PC Your Internet Explorer security setti...

Page 13: ...ICA 500 User s Manual 13 80 By now you have finished your entire PC configuration for ICA 500 ...

Page 14: ...our login name and password under USERNAME and PASSWORD textbox For the first time use default value input the User Name admin Password That s type in admin on the USERNAME as a default name and leave PASSWORD textbox blank Click OK button to start the main menu Now you login to the ICA 500 as a full authorized administrator You can enter Setting to change the password and setup Administrator or U...

Page 15: ...80 3 The IE Web Page will display the Security Warning window select Yes to install and run the ActiveX control into your PC 4 Display the image After the ActiveX control was installed and ran the first image will be displayed ...

Page 16: ...emote camera control then those control and function buttons will not be available as well For the rest of this user guide it is assumed that the Remote camera control will be turned on for normal operation Logging in as an Administrator If you log in the ICA 500 as the Administrator you can perform all the settings provided within the software The Administrator may be logged in at any time regard...

Page 17: ...0 User s Manual 17 80 Operating the ICA 500 Start up screen will be as follow no matter an ordinary users or an administrator Viewing Area Images from the ICA 500 Advanced Function Viewing Area Control Panel ...

Page 18: ...n and image quality control Camera direction Up Down Left Right Home Camera Speed Adjust camera focus Recall Preset Mode Video Resolution Preset or Recall positions Video Brightness adjustment positions Frame rate adjustment via image quality Audio On Off Frame rate adjustment directly ...

Page 19: ...C and PAL camera Preset or Recall positions Preset or Recall camera 1 16 location s Ex If you press 5 then the camera will move to preset location 5 Video Brightness Adjustment Adjust Camera video brightness Image quality Adjust image quality Clarity Video is better but frame rate may be slower Fluency Video is not as good as Clarity but frame rate may be higher Default System default value Frame ...

Page 20: ...Click on each menu name to display its setting page Basic Setting For the setting you will see there are divided into two categories Basic Setting and Application Basic Setting Symbol Item Action System Define Frame Rate Turn on off Remote camera control and view system log file Camera Adjust camera parameters and set camera tour Network Configure Network setting such as DHCP On Off DDNS and PPPoE...

Page 21: ...mple set the frame rate to 5 FPS then the image will be updated for 5 frames per second the time interval can be checked by the time displayed on the image Remote camera control Turn on Remote camera control users will be able to use right side control panel vice versa Log User can check the log information of the ICA 500 including the Main Info Appended Info Operator IP Operator MAC and Time Sele...

Page 22: ...ICA 500 User s Manual 22 80 ...

Page 23: ... provide 3 quality setting Clarity Video is better but frame rate may be slower Fluency Video is not as good as Clarity but frame rate may be higher Default System default value Note The value on the list box display the current setting of the current image when you make a new selection the value on the list box will be changed until you save the new setting ...

Page 24: ...oint will also show the location name if you had entered the location name while preset the camera Enable Which sequence group should be activated To use the camera tour function user must preset some camera positions first The maximum number of preset points is16 In the Camera Tour page choose the one tour name from A to E Fill the dwelling time and tour sequence by preset points and then save th...

Page 25: ...igned a default IP address as the default IP address IP address Subnet mask Default gateway Primary DNS Secondary DNS If you turn DHCP OFF then you need to enter those network parameters by yourself Note User need to reboot the ICA 500 to make this setting to take effect HTTP Port 1 Users could assign the port number of http protocol and the WAN users should follow the port number to login If the ...

Page 26: ...e IP numbers to easy remember names which are organized into the domain name As to ADSL environment most of the users will use dynamic IP addresses If users want to set up a web or a FTP server then the Dynamic Domain Name Server is necessary For more DDNS configuration please consult your local dealer Your Internet Service Provider ISP provides you at least one IP address which you use to connect...

Page 27: ... address changes Please consult your router s documentation for more information If your router does not support DDNS you can run a small client utility on any PC on your network which will perform the updating The client utility is usually provided for free by the service PPPoE PPPoE Stands for Point to Point Protocol over Ethernet A standard builds on Ethernet and Point to Point network protocol...

Page 28: ...l dial on to the ISP connect to the WAN through the ADSL modem The procedures are Connect to the LAN by DHCP or Fixed IP Access the ICA 500 enter Setting è Network Check the radio button of PPPoE Setting If the ADSL Modem and ICA 500 were connected on a hub after the ICA 500 information were inputted then you can press Dial to do the PPPoE dial Input the User and Password fields by the account and...

Page 29: ...heck box of Password needs to be checked and password information need to inputted Also the Sender email Receiver email needs to be inputted The Subject field can be modified too Select Save to save the setting If the PPPoE option Send mail after dialed then when PPPoE dialed up to ISP a mail that contains the Dialup IP Address Net mask Gateway address DNS Server address will be mailed to preset e...

Page 30: ...u can set up to 10 different usernames and passwords Although there are 10 sets only you may have one group of people use one username and password to login Every one set of username and password can be acted as an Administrator or just a normal user Select Save to save the setting ...

Page 31: ...d be used with function User respectively You can enter 10 different user s IP address which are allowing enter or disregarding by the ICA 500 You should configure User before IP Filter Each User username and password matches with one IP Filter user Select Save to save the setting ...

Page 32: ...cessful If these users did not come from the IP addresses A to B login access will be rejected 2 User page Login name 1 12345 Password 12345 Access Authority whatever IP filter page Default Policy Allow login name1 comes from 192 168 0 A to B Deny That is when the remote users login in the name of 12345 and come from the IP addresses 192 168 0 A to 192 168 0 B login will be denied If these users d...

Page 33: ...y purpose You may install 2 different sensors or turn on motion detection for your security purpose By definition if any motion detected or sensor has been activated the ICA 500 can issue a message or send a mail out to the person whose mail is assigned within SMTP Select Save to save the setting ...

Page 34: ...tion via manual or event Image Memory Setup captured images storing naming configuration and provide any warning such as Disk Full Not available yet in this software version Alarm Buffer Setup image saving actions in case of alarms activated Not available yet in this software version Schedule Setup scheduled recording activities Not available yet in this software version Motion Detection Setup mot...

Page 35: ...oad those previous captured image to the FTP server You can also send data to the server according to different situation such as by event or by period FTP server name Type the FTP server name to upload still images or the IP address of the FTP server User name Type the user name for the FTP server Password Type the password for the FTP server Remote path Type the path to the destination Image fil...

Page 36: ...number A consecutive number is added to the basic file name A number of up to 10 digits between 0000000000 and 4294967295 is added to the file name Mode Send a captured image via three different situations via event such as motion detected or sensor activated or sends it periodically Select SAVE to save the setting FTP Server Setup ICA 500 as a server site and allow remote sites to check memory sp...

Page 37: ...il address Type the sender s E mail address Receiver s e mail address Type the receiver s e mail address This address is used for reply mail Note you can key in multiple receiver s email address at the time Subject Type the subject title of the E mail up to 64 characters Mode Send a captured image via three different situations via event such as motion detected or sensor activated or sends it peri...

Page 38: ...currently not available yet Please contact your local dealer for later upgrade information Alarm Buffer Setup image saving actions in case of alarms activated This function is currently not available yet Please contact your local dealer for later upgrade information Schedule Setup scheduled recording activities There will have 6 preset recording schedules This function is currently not available y...

Page 39: ... processing power of motion detection the overall performance of ICA 500 will be degraded the frame rate may be reduced You can enable or disable motion detection If your enable motion detection you can also setup detection sensitivity from one of three sensitivity levels By dragging mouse position on the image you can see a red box area which is the motion detection area according to your sensiti...

Page 40: ...fault Press SAVE button to do the time synchronization with PC time After the SAVE button was set the ICA 500 time will be synchronized as PC s time From the setting the Server s time is the same as PC s time Change the time manually The following steps can change the time manually 1 Select the check box of User Input 2 Change the date according to the yyyy mm dd format 3 Change the time according...

Page 41: ...gets the time from NTP server it will update the ICA 500 s time field Popup Setup event message while motion or sensors has been activated When any one of alarms enabled and one of them detected then a message window will be displayed on the screen You can have output message in case of events activated such as sensors or motion detection to warn user ...

Page 42: ...t firmware file from Planet Unzip this firmware file to binary file and store it into your PC The file name should be XXX BIN for the ICA 500 Then follow the steps as bellows carefully 1 Select Firmware update 2 The Firmware Upgrade menu will appear 3 Select the Firmware binary file It must be make sure that the Firmware only apply to ICA 500 once update it will be burned into FLASH ROM of system ...

Page 43: ...ICA 500 User s Manual 43 80 5 Press the here button to begin to upgrade firmware 6 Press the OK button to continue The upgrade progress status information will be displayed on the screen ...

Page 44: ...irmware and wait for finish message Once the upgrading process completed the ICA 500 will reboot the system automatically Note please wait for 20 seconds and then you can connect to ICA 500 again Factory Default Recall the ICA 500 factory default setting The Factory Default button will restore to the factory default configuration all information changed and saved on the flash will be lost and rest...

Page 45: ...n Meaning FTP Upload a captured image to server Mail Mail captured image to specific mail address CF Card Save Save image to CF card Not available yet in this software version Alarm 1 Enable Alarm output 1 Alarm 2 Enable Alarm output 2 Clear Alarm Clear both alarm output status Noted This function is available for logging in as an administrator only ...

Page 46: ...A 500 User s Manual 46 80 Capture You can capture current image and save it to storage media The image is saved in the JPEG format Noted This function is available for logging in as an administrator only ...

Page 47: ...the ActiveX control within Microsoft Internet Explorer On the ActiveX control right click the RightMouseButton then a menu pop up This menu provides feature that are unique to the ActiveX control These functions include View Splits Rotate Quality Resolution Image Recording Save Current Picture As View Menu Resizable Make the image is resizable but Actual size disable the Splits is supported on thi...

Page 48: ...mage show as the actual size the Splits function does not work on this mode StatusBar A status bar display on the button of the image View It makes the image resizable After the Resizable was selected the border of the image changed to resizable border ...

Page 49: ...r the Actual size was selected the image will displayed as the actual size in this example the image displays as a 640 x 480 pixels After the Statusbar was selected a status bar will be displayed on the bottom of the image It displays ...

Page 50: ...amera status Resolution 640x480 320x240 352x288 176x144 Quality High Low Split 1x1 2x2 3x3 4x4 Rotate Normal Rotate 0 the default state Rotate Rotate 180 rotate the image by 180 degree used on the camera was up side down mounted Frame Rate URL Split ...

Page 51: ...elected ICA 500 The time string with green characters is the current displayed image 4 type of Split window 1 x 1 Default 2 x 2 3 x 3 4 x 4 Note The images on the split window are on the same camera but with different time It is useful on the low frame rate condition and then user can check the images that are the recently got ...

Page 52: ...ICA 500 User s Manual 52 80 Rotate After the Rotate 180 was selected the image displays up side down ...

Page 53: ...ing Save as JPEG Select Image Recording The Image Recording pop up window displays select Save as JPEG Input the Download Number for the number of images desire to be save or Download No Limit to save the images continuous until the Stop Image Recording is selected Select SaveAs the pop up window to select the save path and file name prefix select Save to continue ...

Page 54: ...ct Start to do the images download and save as JPEG files into the local PC During the download and save as JPEG files process the yellow mark will be displayed on the right down position to indicate the saving as JPEG files operation ...

Page 55: ...he Download Number of images is reached or Download No Limit select Stop Image Recording to stop the image recording process After Stop Image Recording list the files these files are named as file_name_prefixed_yyyy_mm_dd_hh_mm_ss_ms jpg ...

Page 56: ... is selected Avi Frame is the frame rate setting of the recorded AVI file 5 For each AVI file the maximum saved images in each file are specified in Max Jpeg Num once the saves image on each AVI file are reached by this number then a new AVI file will created to save the following images until the Stop Image Recording is selected 6 Select SaveAs the pop up window to select the save path and file n...

Page 57: ...ICA 500 User s Manual 57 80 Select Start to start the AVI files recording During the AVI file recording a red icon displays on right down position of the image to indicate the AVI saving process ...

Page 58: ...r s Manual 58 80 Press the Stop Image Recording to stop the save as AVI process After the Stop Image Recording list the file on the selected saved directory the file were saved by the filename_prefix_date_time avi ...

Page 59: ...ICA 500 User s Manual 59 80 The AVI files can be display by the standard Windows Media Player but it needs the DixectX 8 1 or higher version to be installed ...

Page 60: ...ICA 500 User s Manual 60 80 Save Current Picture As Use the Save Current Picture As to save the current display image into the local PC Input the saved File name select Save ...

Page 61: ...ICA 500 User s Manual 61 80 If you like to retrieve the saved image select the file to display the saved image by using any one of graph editing tools ...

Page 62: ... restore the factory default settings and install it again Restore the ICA 500 1 Power off the ICA 500 2 Insert the paper clip or other tool and press and hold the button down continuously 3 Power on the ICA 500 again 4 Wait at least 8 seconds and release the tool Then the ICA 500 has been restored to default settings Note Restoring the factory default setting will lose the all previous settings f...

Page 63: ...ary contact closure This ICA 500 provides a general I O terminal block with two digital inputs and two outputs for device control Pin 1 and 2 can be connected to an external sensor 1 Pin 2 and 3 can be connected to an external sensor 2 Both of the inputs the voltage will be monitored from the initial state LOW The relay switch of pin 4 5 and 6 can be used to turn on or off the external device The ...

Page 64: ...ULD DO THE WIRING NOT BY YOU INCORRECT WIRING COULD DAMAGE ICA 500 YOU COULD RECEIVE THE FATAL ELECTRIC SHOCK THE EXTERNAL I O IS NOT CAPABLE OF CONNECTING DIRECTLY TO DEVICES THAT REQUIRE LARGE AMOUNTS OF CURRENT IN SOME CASES A CUSTOM INTERFACE CIRCUIT CUSTOMER PROVIDED MAY HAVE TO BE USED SERIOUS DAMAGE TO ICA 500 MAY RESULT IF A DEVICE IS CONNECTED TO THE EXTERNAL I O THAT EXCEEDS ITS ELECTRIC...

Page 65: ...However equipped with a weatherproof case will disable the audio function of ICA 500 Install ICA 500 Status LED does not light up Check and confirm that the standard AC adaptor included in packaged is used Secure the power connector and re powers it on again If the problem is not solved the ICA 500 might be faulty Contact your dealer for further help The network cabling is required for the ICA 500...

Page 66: ...A 500 Access ICA 500 Cannot access the login page and other web pages of ICA 500 from Internet Explorer Another device or computer is already using Maybe the IP Address of the ICA 500 To confirm this possible problem disconnect the ICA 500 from the network first and then run the PING utility to check it out Maybe due to the network cable Try correcting your network cable and configuration Test the...

Page 67: ...atus column should show Installed If the file is not listed make sure your Security Settings in Internet Explorer are configured properly and then try reloading the ICA 500 s home page Most likely the ICA 500 ActiveX control did not download and install correctly Check your Internet Explorer security settings and then close and restart Internet Explorer Try to browse and log in again Internet Expl...

Page 68: ...are using the Pan Tilt feature in conjunction with streaming audio and video If you find that there is a significant delay while panning or tilting the camera try disabling the audio streaming and or reducing the video streaming size Video Quality of ICA 500 The focus on the ICA 500 is bad The lens is dirty or dust is attached Fingerprints dust stain etc on the lens can degrade the performance of ...

Page 69: ... dark the image will flicker Make the condition around the ICA 500 brighter Noisy images occur The video images might be noisy if the ICA 500 is located in a very low light environment Make the condition around the ICA 500 brighter Miscellaneous How to Reboot the ICA 500 If you just want to reboot system without change anything Go to Network page and click SAVE button directly then system will reb...

Page 70: ...or if the IP address conflicts with any other devices over the network If you want to make sure the IP address of ICA 500 utilize the PING command as follows l Start a DOS window l Type ping x x x x where x x x x is the IP address of the ICA 500 The replies as illustrated below will provide an explanation to the problem If you want to detect any other devices conflicts with the IP address of ICA 5...

Page 71: ...ts generated by the ICA 500 may be varying Image Resolution Average range of Data Sizes 176 x 144 QCIF 20 40k bit 320 x 240 QVGA 56 92k bit 352 x 288 CIF 64 112k bit 640 x 480 VGA 160 320k bit For example streaming 2 fps of 320 x 240 video requires 112 to 184 kbps kilobits per second Therefore with a 128K upload connection you will typically see 3 to 6 frames per second with 176 x 144 resolution a...

Page 72: ...ICA 500 User s Manual 72 80 Appendix F Time Zone Table GMT stands for Greenwich Mean Time which is the global time that all time zones are measured from ...

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Page 75: ... to uk etc 2 Ethernet Network Environment Normally DDNS services are only necessary for the users that could only obtain dynamic IP addresses As to the users that could obtain the static valid IP address they do not usually have to apply the DDNS service Before we decide if DDNS is necessary for the users we have to check what kind of Ethernet network environment we have to install our video serve...

Page 76: ...ns org Pink No 1 2 Click Account Pink No 2 3 After the columns show up at the left side click Create Account 4 Fill the application agreement and necessary information a Input Name b E mail input and confirmation c Password input and confirmation d Submit all the input information and finish creating a account ...

Page 77: ...ual 77 80 5 Check your e mail mailbox There will be an e mail with a title Your DynDNS org Account Information Click the hyperlink address to confirm the DDNS service that you just applied Then DDNS you applied activated ...

Page 78: ... username and password that you just applied to login administration interface of DDNS service 7 If the correct username and password are input you can see the following picture at the top right of the login page 8 Click the Services 9 Click the Dynamic DNS and then click the Add a host ...

Page 79: ...We could create a domain name without any charge at this step First we input the host name Pink No 1 Then we pick a domain that is easy to remember Pink No 2 Finally click the Add Host to submit the domain name information Pink No 3 ...

Page 80: ...or IP camera and setup the necessary information of DDNS and PPPoE after the application of DDNS service Please check the user manual to access the DDNS and PPPoE pages After saving the modification restart the device The external users could browse the video server or IP camera by the input of their domain name ...