Planet ICA-525, User Manual

Page 1: ...20 meter IR Vandal Proof Dome Internet Camera ICA 525 User s Manual Version 3 00 1 Date April 2009 ...

Page 2: ...tallation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined b...

Page 3: ...ronment this product may cause radio interference in which case the user may be required to take adequate measures WEEE Regulation To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin s...

Page 4: ...P 25 2 8 2 Internet Explorer 7 for Windows XP 26 2 8 3 Internet Explorer 7 for Windows Vista 27 3 Web based Management 28 3 1 Introduction 28 3 2 Connecting to ICA 525 28 3 3 Live View 30 3 4 ActiveX Control 33 3 4 1 Digital Zoom 34 3 4 2 Record 34 3 4 3 Snapshot 35 3 4 4 Voice 35 3 4 5 Statistics 36 3 4 6 About 36 3 5 Network 37 3 5 1 Network 37 3 5 2 DDNS server 38 3 5 3 PPPoE 40 3 5 4 Streaming...

Page 5: ... 3 10 User 60 3 11 E Mail 61 3 12 Object Detection 62 3 13 Event Server 63 3 13 1 FTP Server 63 3 13 2 TCP Server 64 3 13 3 HTTP Server 65 3 14 Event Schedule 66 3 14 1 Setting 66 3 14 2 Record 67 Appendix A Troubleshooting FAQ 68 Appendix B PING IP Address 71 Appendix C Bandwidth and Video Size Estimation 72 Appendix D DDNS Application 74 4 ...

Page 6: ...taneously The ICA 525 takes surveillance to use 2 way audio It can remotely talk to anyone at ICA 525 site when adding a speaker and microphone on ICA 525 The professional management software PLANET Cam Viewer is a multi camera video surveillance application which can handle ICA 525 to provide monitoring recording and event management functions That offers you to setup a comprehensive and effectiv...

Page 7: ...me IP 66 protection for outdoor using 1 3Package Contents User can find the following items in the package for ICA 525 ICA 525 x 1 Power Adapter x 1 L wrench x 1 Screws x 4 Telephone box x 1 CD Disk x 1 Quick Installation Guide x 1 NOTE 1 If any of the above items are missing please contact your dealer immediately 2 Using the power supply that is not the one included in ICA 525 packet will cause d...

Page 8: ... later Basic System Hardware CPU Pentium 4 3 0GHz or above Memory Size 512 MB 512 MB or above Recommended VGA card resolution 1024 x 768 or above VGA card memory 64 MB or above Sound card Necessary Network bandwidth In VGA resolution mode minimum upload bandwidth is 1Mbps NOTE The listed information is minimum system requirements only Actual requirement will vary depending on the nature of your en...

Page 9: ...o sensor in and alarm out devices Inside the TEL box Name Function 12VDC DC 12V output 50mA maximum GND GND D RS485 data D RS485 data DI Digital signal input DO Digital signal output NOTE The RS 485 of ICA 525 is master that can control external scanner 3 Local Video output BNC port The Network Camera also provides composite video output User can use BNC video cable to connect the Network Camera w...

Page 10: ...ews still attached on the cover The unit has factory installed side conduit entry and one may adjust the cables to back conduit entry according to installation requirement Note During the installation please take care and avoid crash That may cause the device damage 2 Set the mounting base onto the wall or ceiling and center it over the mounting hole using the supplied four retaining screws to sec...

Page 11: ...to NEAR Å Æ FAR get the view zoom that you desire and then adjust the focus wrench of the lens to obtain the best picture After adjustment tighten both wrenches 2 During adjust focus please take cares that don t touch collision and knock sensor Zoom Adjustment Focal Adjustment NEAR FAR WIDE TELE 4 When the ICA 525 focus adjustment has been completed use the provided L wrench to fasten the tamper r...

Page 12: ...your ICA 525 The ICA 525 is with the default settings However to help you find the networked camera quickly the windows utility IP Wizard can search the cameras in the network that shall help you to configure some basic setting before you started advanced management and monitoring 1 Insert the bundled CD into the CD ROM drive to launch the autorun program Once completed a welcome menu screen will ...

Page 13: ...llShield Wizard for IP Wizard will display on the screen and click Next to continue 4 Please click Next to install with original settings or you may click Change button to modify the install folder then press Next to continue 12 ...

Page 14: ...5 Please click Install to start the installation 6 Please click Finish to complete the installation 7 Please double click the utility icon on the desktop then you will see the ICA 525 utility 13 ...

Page 15: ...ssage No Network Devices Is Found will appear on this window if IP Wizard cannot find any camera on the LAN Otherwise existed cameras will be listed If total quantity is over please move the cursor to Information Box Click on the left button of the mouse and the Information Box of the Listing Window will roll upward automatically on the contrary move the cursor to the Information Box on the top of...

Page 16: ...ns this device is selected please press Wizard button Or you could double click the mouse left key on the selected camera Relative settings will be carried out Details of Install Wizard will be specified as Section 2 6 About Button When click About button you will see the version information of IP Wizard shown in the pop up dialog box Exit Button Click Exit button will close the IP Wizard Program ...

Page 17: ...rd Wizard Page 1 Username and Password This page is about the change of the authorized user name and password of the selected device If you don t want to change them please click Next to move to the next page Press Exit button if you don t want to set up right now If you want to change authorized name or password you have to check the box in front of ID or New Password Authorized Username should c...

Page 18: ...kes the form of packets IP subnets advance network security and performance to some level by organizing hosts into logical groups Subnet masks contain four bytes and usually appear in the same dotted decimal data For example a very common subnet mask in its binary demonstration 11111111 11111111 11111111 00000000 will usually be shown in the corresponding more readable form as 255 255 255 0 Def Ga...

Page 19: ...n your web browser and key in http 192 168 0 20 in the address bar of your web browser to logon ICA 525 s web configuration page Wizard Page 3 Confirmation This page shows the new configurations If it is correct please press Submit icon and the setting information will be save to your ICA 525 Click on Exit to close this window 18 ...

Page 20: ...software and peripherals This device is an UPnP enabled device If the operating system Windows XP of your PC is UPnP enabled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is running Windows XP Go to Start Settings and Click Control Panel The Control Panel will display on the screen and double click Add or Remove Progra...

Page 21: ...The Add or Remove Programs will display on the screen and click Add Remove Widows Components to continue The following screen will appear select Networking Services and click Details to continue 20 ...

Page 22: ...The Networking Services will display on the screen select Universal Plug and Play and click OK to continue Please click Next to continue 21 ...

Page 23: ...The program will start installing the UPnP automatically You will see the below pop up screen please wait while Setup configures the components Please click Finish to complete the UPnP installation 22 ...

Page 24: ...orking architecture that provides compatibility among networking equipment software and peripherals This device is an UPnP enabled device If the operating system Windows Vista of your PC is UPnP enabled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is running Windows Vista Go to Start Control Panel Network and Internet...

Page 25: ...Double click My Network Places on the desktop the My Network Places will display on the screen and double click the UPnP icon with ICA 525 to view your device in an internet browser 24 ...

Page 26: ... work correctly To use the ICA 525 user must setup his IE browser as follows 2 8 1 Internet Explorer 6 for Windows XP From your IE browse Î Tools Î Internet Options Î Security Î Custom Level please setup your Settings as follow Set the first 3 items Download the signed ActiveX controls Download the unsigned ActiveX controls Initialize and script the ActiveX controls not masked as safe to Prompt By...

Page 27: ...ternet Options Î Security Î Custom Level please setup your Settings as follow Set the first 3 items Allow previously unused ActiveX control to run Allows Script lets Automatic prompting for ActiveX controls By now you have finished your entire PC configuration for ICA 525 26 ...

Page 28: ...rompting for ActiveX controls Prompt Initialize and script active controls not marked From your IE browse Î Tools Î Internet Options Î Security Î Trusted Sites Î Custom Level please setup your Settings as follow Enable Automatic prompting for ActiveX controls Prompt Initialize and script active controls not marked By now you have finished your entire PC configuration for ICA 525 27 ...

Page 29: ...the following procedure to establish a connection from your PC to the ICA 525 z Once connected you can add the ICA 525 to your Browser s Favorites or Bookmarks Start the web browser on the computer and type the IP address of the ICA 525 The Default IP http 192 168 0 20 The login window of ICA 525 will appear Default login username password is admin no password NOTE If the User name and Password ha...

Page 30: ...trol into your PC After the ActiveX control was installed and run the first image will be displayed NOTE If you log in the ICA 525 as an ordinary user setting function will be not available If you log in the ICA 525 as the administrator you can perform all the settings provided within the device 29 ...

Page 31: ... the window Video Profile The ICA 525 support multi profile for both MEPG 4 and M JPEG simultaneously User can chose the proper and or preferred profile here ActiveX Control The plug in ActiveX control supports a lot of functions by clicking the left mouse button Note that this feature only supports on the ActiveX control within Microsoft Internet Explorer 2 Way Audio The ICA 525 supports 2 way au...

Page 32: ...me maintenance and view system log file Video Configure bit rate and frame rate of video profiles Audio Configure audio parameters User Setup user name password and login privilege E Mail Setup E Mail configuration Object Detection Setup Object detection Event Server This device is a client site and configure information to upload images to server Event Schedule Configure the schedule while event ...

Page 33: ...t and home position Camera Speed Choose the speed of Pan and Tilt Preset Add Update the preset positions or go to one of these positions Tour Select one of the camera tours Camera tour is comprised by series of preset locations Go Tour Execute the selected camera tour Auto Pan Execute the auto pan of camera While auto pan is running the camera will swing the camera automatically Note that the spee...

Page 34: ...Note that this feature only supports on the ActiveX control within Microsoft Internet Explorer On the ActiveX control icon click the LeftMouseButton then a menu pop up This menu provides features that are unique to the ActiveX control These features include Digital Zoom Record Snapshot Voice Statistics About 33 ...

Page 35: ...s ASF format into your local PC While you want to stop it press Stop to stop recording Select Browser the pop up window to select the save path and file name prefix select OK to continue After stop recording list the files this file is named as Video_yyyymmddhhmmss asf The ASF files can be display by the standard Windows Media Player but it needs the DixectX 9 0 or later version to be installed NO...

Page 36: ...select OK to continue If you like to retrieve the saved image select the file to display the saved image by using any one of graph editing tools NOTE Default save path is C Documents and Settings All user Desktop 3 4 4 Voice Click Volume to activate this function These have two control bars for speaker and microphone volume Scroll this control bar to adjust the audio attribute Check the volume mut...

Page 37: ...ivate this function A window will be popup to show the statistics information of the streaming status Note that this information is the statistics between the device and your local PC 3 4 6 About Click About to show the ActiveX information 36 ...

Page 38: ...d on the network to issue IP address assignment With this setting the IP address is assigned automatically If this device cannot get an IP address within limited tries the device will assign a default IP address 192 168 0 20 by itself as the default IP address IP address Subnet mask Gateway 1st DNS 2nd DNS server If you do not select Obtain an IP address automatically then you need to enter these ...

Page 39: ...omain name system translates the names into IP addresses The term refers to two things the conventions for naming hosts and the way the names are control across the Internet Secondary DNS The same function as DNS1 It is option not necessary Note need to reboot the device to take this setting effect HTTP Port The device supports two HTTP ports The first one is default port 80 and this port is fixed...

Page 40: ...change periodically Just how often it changes depends on your ISP A dynamic IP address complicates remote access since you may not know what your current WAN IP address is when you want to access your network over the Internet The solution to the dynamic IP address problem comes in the form of a dynamic DNS service The Internet uses DNS servers to lookup domain names and translates them into IP ad...

Page 41: ... LAN environment to program the PPPoE information first and then connect to the xDSL modem Power on again then the device will dial on to the ISP connect to the WAN through the xDSL modem The procedures are Connect to a LAN by DHCP or Fixed IP Access the device enter Setting Î Network Î PPPoE as below PPPoE To enable or disable the PPPoE service here User Name Type the user name for the PPPoE serv...

Page 42: ...99 User can specify a number between 1024 and 65535 To use the 3GPP function in addition to previous section you might need more information or configuration to make this function work NOTE To use the 3GPP function it strongly recommends installing the Networked Device with a public and fixed IP address without any firewall protection RTSP Port Port 554 is the default for RTSP service However some...

Page 43: ... an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router will be forwarded to the device UPnP To enable or disable the UPnP service here Friendly Name Shows the friendly name of this device here UPnP NAT Traversal When enabled the device will attempt to configure por...

Page 44: ... can enter different user s IP address which are allowing enter or denying by the device IP Filter To enable or disable the IP filter function here IP Filter Policy Choose the filter policy where is denying or allowing 43 ...

Page 45: ... mail Subject Type the subject title of the E mail TCP Notification If enable this function then the TCP Server TCP Port and Message fields need to be filled TCP Server Type the server name or the IP address of the TCP server TCP Port Set port number of TCP server Message The message will be sent to FTP server HTTP Notification If enable this function then the fields below need to be filled URL Ty...

Page 46: ...the IP address of the HTTP Proxy Proxy Port Set port number of Proxy Proxy Login Name Type the user name for the HTTP Proxy Proxy Login Password Type the password for the HTTP Proxy Custom Parameter User can set specific parameters to HTTP server Message The message will be sent to HTTP server 45 ...

Page 47: ...ghten camera Sharpness Large value will sharpen camera Contrast Large value will contrast camera heavily Local Video Output Check this item if a TV or video monitor has been connected to video output of the Network Camera Un check it if not any device has been connected Otherwise the image will be too brightness 46 ...

Page 48: ...etween network module and ICA 525 Note that please DO NOT changes the default value except on special purpose If so user needs to check and set value properly for both sides Camera ID This is the camera ID set in speed dome camera Note that please DO NOT changes the default value except on special purpose If so user needs to check and set value properly for both sides 47 ...

Page 49: ...ng This page provides the edit tool to modify or delete the Preset Setting item by item 3 6 4 Tour Setting Up to 64 positions can be preset and the camera can be programming to move to the preset position sequentially 48 ...

Page 50: ...ence of the tour Maximum 16 points can be assigned The selected preset position is added in the Sequence list from 1 to 16 Wait Time Type a period of time during which the camera is to stay at each preset point between 0 to 36000 seconds To use the camera tour function user must preset some camera positions first The maximum number of preset points is 64 49 ...

Page 51: ...an enter the name of this unit here It s very useful to identify the specific device from multiple units Software Version This information shows the software version in the device Log User can check the system log information of the device including the Main Info Appended Info Operator IP and so on 50 ...

Page 52: ...d time with those of time server called NTP server Network Time Protocol Adjust Synchronize with PC Click this option to enable time synchronization with PC time NTP Server Name Type the host name or IP address or domain name of the NTP server NTP Sync Interval Select an interval between 1 and 23 hours at which you want to adjust the device s time referring to NTP server Time Zone Set the time dif...

Page 53: ... are reset to factory default values This action will not reset the network setting Backup Setting To take a backup of all of the parameters click this button If necessary it will then be possible to return to the previous settings if settings are changed and there is unexpected behavior Restore Setting Click the Browse button to locate the saved backup file and then click the Restore Setting butt...

Page 54: ...ding process completed the device will reboot the system automatically 9 Please wait for 80 seconds and then you can use IP Wizard to search the device again Warning The download firmware procedure cannot be interrupted If the power and or network connection are broken during the download procedure it might possibly cause serious damage to the device Please be aware that you should not turn off th...

Page 55: ...upport different request to each client simultaneously Each user can choose his preferred video profile as his request independently 3 8 1 Common Text Overlay Setting There are some important information can be embedded into image including date time and or text 54 ...

Page 56: ...6kbps User can set the desired bit rate to match the limitation of bandwidth For VBR user should choose the quality level to set the video quality rather than bit rate The quality level is between 1 and 100 The higher value is the better quality Max Frame Rate Defines the targeted frame rate of this profile For example set the frame rate to 15 fps then the image will be updated for 15 frames per s...

Page 57: ...24kbps User can set the desired bit rate to match the limitation of bandwidth For VBR user should choose the quality level to set the video quality rather than bit rate The quality level is between 1 and 100 The higher value is the better quality Max Frame Rate Defines the targeted frame rate of this profile For example set the frame rate to 15 fps then the image will be updated for 15 frames per ...

Page 58: ...20kbps User can set the desired bit rate to match the limitation of bandwidth For VBR user should choose the quality level to set the video quality rather than bit rate The quality level is between 1 and 100 The higher value is the better quality Max Frame Rate Defines the targeted frame rate of this profile For example set the frame rate to 15 fps then the image will be updated for 15 frames per ...

Page 59: ...ile Rate Control The quality level is between 1 and 100 The higher value is the better quality Max Frame Rate Defines the targeted frame rate of this profile For example set the frame rate to 15 fps then the image will be updated for 15 frames per second User can set the desired max frame rate versus video quality under the limited bandwidth 58 ...

Page 60: ...3 9 Audio Audio To enable or disable audio function Audio Mode To select Simplex or Full duplex 2 way audio mode Input Gain To adjust gain of input audio Output Gain To adjust gain of output audio 59 ...

Page 61: ...oose this to disable anonymous user login User Name Enter the user s new account here which you want Password Enter the user s new password here Verify Password Please enter the user s new password here again to confirm Access Right Administrator can access every function in this device However Viewers only can view the video and access limited function Add Update and Remove Manage the user s acco...

Page 62: ...P Port Set port number of SMTP service SMTP Authentication Select the authentication required when you send an e mail Disable If no authentication is required when an e mail is sent Enable If authentication is required when an e mail is sent Authentication User Name Type the user name for the SMTP server if Authentication is Enable Authentication Password Type the password for the SMTP server if A...

Page 63: ...ingly Included or Excluded Window These windows can be specified as Included or Excluded type Included Windows target specific areas within the whole video image Excluded Windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored Name Name of the specified motion window Object Size Defines the object size of motion detection The hig...

Page 64: ...ast one event schedule to enable event triggering as SMTP Name User can specify multiple FTP paths as wish Therefore user needs to specify a name for each FTP setting FTP Server Type the server name or the IP address of the FTP server Test Check the FTP server whether this account is available or not FTP Login Name Type the user name for the FTP server FTP Login Password Type the password for the ...

Page 65: ...so can send event message to specified TCP server Name User can specify multiple TCP servers as wish Therefore user needs to specify a name for each TCP server setting TCP Server Type the server name or the IP address of the TCP server TCP Port Set port number of TCP server 64 ...

Page 66: ...or the IP address of the HTTP server Test Check the HTTP server whether it is available or not HTTP Login Name Type the user name for the HTTP server HTTP Login Password Type the password for the HTTP server Proxy Address Type the server name or the IP address of the HTTP Proxy Proxy Login Name Type the user name for the HTTP Proxy Proxy Login Password Type the password for the HTTP Proxy Proxy Po...

Page 67: ...ble Enable or disable this Event or Schedule Type Schedule start with Event trigger or Schedule trigger Enable Time Define the feasible time slot Trigger by Select the triggered sources with event trigger Action Define the actions once event triggered Example If you want to upload image from camera to FTP server periodically You will need to configure some parameters as below 66 ...

Page 68: ... select which file type you would like to record and set a prefix file name Name Name of the Event or Schedule Record File Type You can select AVI or JPEG format for event recording Record File Prefix You can set a prefix file name for the recording file The max you can enter 20 digitals 67 ...

Page 69: ...the firewall The username and password for the first time or after factory default reset Username admin and leave password blank Note that it s all case sensitivity Forgot the IP address of the ICA 525 Check IP address of ICA 525 by using the IPWizard exe program IPWizard program cannot find ICA 525 Re power the ICA 525 if cannot find the unit within 1 minutes Do not connect ICA 525 over a router ...

Page 70: ...ault Gateway address is correct The router needs Port Forwarding feature Refer to your router s manual for details Packet Filtering of the router may prohibit access from an external network Refer to your router s manual for details Access ICA 525 from the Internet with the global IP address of the router and port number of ICA 525 Some routers reject the global IP address to access ICA 525 on the...

Page 71: ...coding or the Character Set of the selected language on the Internet Explorer Frame rate is slower than the setting The traffic of the network and the object of the image affect the frame rate The network congestion causes frame rate slower than the setting Check the bandwidth of Internet connection If the Internet bandwidth is lower than target bit rate the video streaming will not work correctly...

Page 72: ...ddress conflicts with any other devices over the network If you want to make sure the IP address of ICA 525 utilize the PING command as follows zStart a DOS window zType ping x x x x where x x x x is the IP address of the ICA 525 The replies as illustrated below will provide an explanation to the problem If you want to detect any other devices conflicts with the IP address of ICA 525 also can util...

Page 73: ...0 x 480 VGA 20 50K byte per frame 256kbps 4096kbps 30fps Note Audio streaming also takes bandwidth around 5 kbps to 64kbps Most xDSL Cable modem upload speeds may not even reach up to 128 kbps Thus you may not be able to receive any video while streaming audio on a 128 kbps or lower connection Even though the upload speed is more than 128kbps for optimal video performance disabling audio streaming...

Page 74: ...200Kbps 5 fps 183Kbps 200Kbps 5 fps 320 240 CIF 1024Kbps 5 fps 760Kbps 800Kbps 5 fps 320 240 CIF 2048Kbps 5 fps around 850Kbps 5 fps 320 240 CIF 200Kbps 25 fps around 240Kbps 28 fps 320 240 CIF 1024Kbps 25 fps around 1100Kbps 30 fps 320 240 CIF 2048Kbps 25 fps around 1600Kbps 30 fps 160 120 QCIF 128Kbps 5 fps 117Kbps 121Kbps 5 fps 160 120 QCIF 1024Kbps 5 fps around 176Kbps 5 fps 160 120 QCIF 2048K...

Page 75: ...ent Normally DDNS service is only necessary for the users that could only obtain dynamic IP addresses As to the users that could obtain the static valid IP address they do not usually have to apply the DDNS service Before we decide if DDNS is necessary for the users we have to check what kind of Ethernet network environment we have to install our Networked Device on 1 Environment of Fixed Valid IP...

Page 76: ...3 Application Steps DDNS Domain Name 1 Visit the following web site http www dyndns org 2 Click Account 3 After the columns show up at the left side click Create Account 75 ...

Page 77: ...application agreement and necessary information a Username b E mail address and confirmation c Password and confirmation d Submit all the input information and finish creating an account Click these two options 76 ...

Page 78: ...Click the hyperlink address to confirm the DDNS service that you just applied Then DDNS you applied activated Click to confirm 6 Enter the web page http www dyndns org again Input your username and password that you just applied to login administration interface of DDNS server Input your account 77 ...

Page 79: ... 7 If the correct username and password are input you can see the following picture at the top right of the login page 8 Click the Services 9 Click the Dynamic DNS 10 Click the Create Hosts 78 ...

Page 80: ...ion No 3 1 3 2 4 Setup the DDNS and PPPoE of Network Device At last users have to enter the web page of Networked Device and setup the necessary information of DDNS and PPPoE after the application of DDNS service Please check the user manual to access the DDNS and PPPoE pages After saving the modification restart the device The external users could browse the Networked Device by the input of their...