Planet ICA-5250, User Manual

Page 1: ...Full HD Ultra mini Vandal Dome ICA 5250 Full HD Ultra mini Vandal Dome ICA 5250 1 ...

Page 2: ...in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which...

Page 3: ...s B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures WEEE Regulation To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of...

Page 4: ...up ActiveX to use the Internet Camera 24 2 5 1 Internet Explorer 6 for Windows XP 25 2 5 2 Internet Explorer 7 for Windows XP 25 2 5 3 Internet Explorer 7 for Windows Vista 26 Chapter 3 Web based Management 28 3 1 Introduction 28 3 2 Connecting to Internet Camera 28 3 3 Live Viewing 29 3 4 Configuration 32 3 5 System 32 3 5 1 System Information 32 3 5 2 User Management 35 3 5 3 System Update 36 3 ...

Page 5: ...lanet DDNS Application 66 Appendix E Configuring Port Forwarding Manually 67 Appendix F Troubleshooting Frequently Asked Questions 70 Appendix G Micro SD Card Compatibility 74 Full HD Ultra mini Vandal Dome ICA 5250 ...

Page 6: ...ges for round the clock surveillance over IP networks It supports H 264 MPEG 4 and JPEG compression formats and delivers excellent picture quality in Full HD resolutions at 25 frames per second fps The IP66 rated and IK10 vandalproof housing protects the camera body against rain and dust and ensures operation under extreme weather conditions which makes it an ideal solution for outdoor application...

Page 7: ...es like Wide Dynamic Range and 3D Digital Noise Reduction 3DNR technology the camera is able to filter the intense backlight surrounding a subject and remove noises from video signal The result is that an extremely clear and exquisite picture quality can be produced even under any challenging lighting conditions 7 ...

Page 8: ...pporting users to integrate with their existing surveillance network In addition the ICA 5250 includes 64 CH central management software for efficient monitoring The ICA 5250 is indisputably the top choice for reliable and high performance surveillance 1 3 Features Camera 1 3 2 progressive scan CMOS sensor 0 5 lux minimum illumination at F1 6 Maximum resolution 1920 x 1080 Easily recessed mount de...

Page 9: ...1 Lux AGC ON B W 0 5 Lux AGC ON Electronic Shutter Auto 1 5 1 10 000 sec Effective Pixels 1920 x 1080 pixels Image Video Compression H 264 MPEG 4 M JPEG Video Resolutions H 264 1080P 1280 x 720 640 x 480 320 x 240 176 x 144 M JPEG 1080P 1280 x 720 640 x 480 320 x 240 176 x 144 MPEG 4 1080P 1280 x 720 640 x 480 320 x 240 176 x 144 Frame Rate Up to 25fps for Full HD resolution Image Setting Brightne...

Page 10: ...ction and external input 3 zone video motion detection Alarm Events File upload via FTP Samba SD card or email External output activation General Power Requirement 12V DC 1A IEEE 802 3af Class 3 Power Consumption Max 2 52W 12VDC Max 3 36W PoE Housing Weatherproof IP66 and Vandalproof of IK10 Operating Temperature 20 50 degrees C Operating Humidity 5 95 non condensing Weight 310g Dimensions Φ x L 8...

Page 11: ...Full HD Ultra mini Vandal Dome ICA 5250 Chapter 2 Hardware Interface 2 1 Physical Descriptions 2 1 1 Identification of ICA 5250 physical details 11 ...

Page 12: ...ng 3 It will take around 30 seconds to boot the camera 4 Release the button remove the pin from the reset hole The camera should now be back to factory default 5 Login the camera using the default IP http 192 168 0 20 and username admin password admin Restoring the factory default setting will lose all the previous settings included IP address forever User needs to run the IPInstaller program to s...

Page 13: ...his Ethernet port built N Way protocol can detect or negotiate the transmission speed of the network automatically Please use Category 5 cable to connect the Network Camera to a 100Mbps Fast Ethernet network switch or hub 2 2 Hardware Installation 2 2 1 Installing camera with screws 1 Open the screw kit and use three screws to lock the base of camera on the ceiling or the wall 2 Put back the cover...

Page 14: ...h the hole on the side of conversion ring 4 Put back the cover by turning it tightly so as to prevent water from getting into it The package has a mounting guide label for hardware installation 2 2 3 Network Installation 1 Connecting an Ethernet cable Connect the LAN cable on the camera to the network device hub or switch If there is an IEEE802 3af PoE switch in your network you can connect the ca...

Page 15: ... such as an IP phone or a network camera using the same cable as that used for network connection It eliminates the need for power outlets at the camera locations and enables easier application of uninterruptible power supplies UPS to ensure 24 hours a day 7 days a week operation 2 3 Initial Utility Installation This chapter shows how to quick set up your H 264 camera The camera is with the defaul...

Page 16: ...Start at the taskbar Then select Run and type D Utility PLANETIPinstaller PLANETIPinstaller exe assuming D is your CD ROM drive 3 OS Windows XP SP2 or above If the following Windows Security Alert pops up please click Unblock 4 The GUI of IP Installer is as follows Default IP 192 168 0 20 ...

Page 17: ...bnet of PC IP address and IP CAM IP address are the same IP CAM IP address 192 168 0 20 PC IP address 192 168 0 100 4 Different Subnets IP CAM IP address 192 168 0 20 PC IP address 192 168 1 100 5 To Change PC IP addresses Control PanelÆNetwork ConnectionsÆLocal Area Connection PropertiesÆInternet Protocol TCP IP ÆProperties Please make sure your IP Camera and PC have the same Subnet If not please...

Page 18: ... of Windows XP or 7 2 4 1 Windows XP UPnP is short for Universal Plug and Play which is a networking architecture that provides compatibility among networking equipment software and peripherals This device is an UPnP enabled device If the operating system Windows XP of your PC is UPnP enabled the device will be very easy to configure Use the following steps to enable UPnP settings only if your ope...

Page 19: ... does not support UPnP feature Go to Start Settings and Click Control Panel The Control Panel will display on the screen and double click Add or Remove Programs to continue The Add or Remove Programs will display on the screen and click Add Remove Widows Components to continue ...

Page 20: ...Vandal Dome ICA 5250 20 The following screen will appear select Networking Services and click Details to continue The Networking Services will display on the screen select Universal Plug and Play and click OK to continue ...

Page 21: ... Ultra mini Vandal Dome ICA 5250 Please click Next to continue The program will start installing the UPnP automatically You will see the pop up screen below Please wait while Setup configures the components 21 ...

Page 22: ...ease click Finish to complete the UPnP installation Double click My Network Places on the desktop and the My Network Places will display on the screen Double click the UPnP icon with Internet Camera to view your device in an internet browser 22 ...

Page 23: ...Network and Internet Network and Sharing Center if network discovery is off click the arrow button to expand the section Click Turn on network discovery and then click Apply If you are prompted for an administrator password or confirmation type the password or provide confirmation 23 ...

Page 24: ...pages communicate with the Internet Camera using an ActiveX control The ActiveX control must be downloaded from the Internet Camera and installed on your PC Your Internet Explorer security settings must allow for the web page to work correctly To use the Internet Camera user must set up his IE browser as follows 24 ...

Page 25: ...d the unsigned ActiveX controls Initialize and script the ActiveX controls not masked as safe to Prompt By now you have finished your entire PC configuration for Internet Camera 2 5 2 Internet Explorer 7 for Windows XP From your IE browse Î Tools Î Internet Options Î Security Î Custom Level please set up your Settings as follows Set the first 3 items Allow previously unused ActiveX control to run ...

Page 26: ...curity Î Internet Î Custom Level please set up your Settings as follows Enable Automatic prompting for ActiveX controls Prompt Initialize and script active controls not marked From your IE browse Î Tools Î Internet Options Î Security Î Trusted Sites Î Custom Level please set up your Settings as follows Enable Automatic prompting for ActiveX controls Prompt Initialize and script active controls not...

Page 27: ...Full HD Ultra mini Vandal Dome ICA 5250 By now you have finished your entire PC configuration for Internet Camera 27 ...

Page 28: ...ing to Internet Camera A Use the following procedures to establish a connection from your PC to the Internet Camera B Once connected you can add the camera to your Browser s Favorites or Bookmarks Start the web browser on the computer and type the IP address of the camera The Default IP http 192 168 0 20 The login window of Internet Camera will appear Default login username and password is admin a...

Page 29: ...tiveX control is installed and run the first image will be displayed If you log in the camera as an ordinary user setting function will be not available If you log in the camera as the administrator you can perform all the settings provided within the device 3 3 Live Viewing Start up screen will be as follows no matter you are an ordinary user or an administrator 29 ...

Page 30: ...creen size 5 Streaming Select Select video streaming source When streaming 2 setting in Video Setting is closed this function will not display 6 Online Visitor Shows how many people connect to this IP camera 7 Relay Control Control the relay which is connected to this camera Double click the video and it will change to full screen mode Press Esc or double click the video again it will change back ...

Page 31: ...en mode ZOOM Enable zoom in and zoom out functions Select Enable digital zoom option first within the pop up dialogue box and then drag and drop the bar to adjust the zoom factors FrameBufferSec Build a buffer to accumulate several video frames and play at a regular interval This function can make video smooth going when the Network speed is slow and lag If you select 100 the interval between ever...

Page 32: ...CA 5250 3 4 Configuration Click to get into the administration page Click to go back to the live video page 3 5 System 3 5 1 System Information 1 Server Information Set up the camera name select language and set up the camera time 32 ...

Page 33: ...hinese French Russian Italian Spanish German Portuguese and Polish to select When changed it will show the following dialogue box for the confirmation of changing language 2 OSD Setting Select a position where date time stamp text showing on screen Moreover click Text Edit to adjust the OSD contents which include Size and Alpha of text Finally click button to reserve the setting 33 ...

Page 34: ...Full HD Ultra mini Vandal Dome ICA 5250 34 3 Server time setting Select options to set up time NTP Synchronize with PC s time Manual The date and time remain the same ...

Page 35: ...orts three different users administrator general user and anonymous user Anonymous User Login Yes Allow anonymous login No Need user name password to access this IP camera Add user Type the user name and password and then click Add Set Click edit or delete to modify the user 35 ...

Page 36: ...gs in this IP camera not include IP address Setting Management User may download the current setting to PC or upgrade from previous saved setting Setting download Right click the mouse button on Setting Download Æ Select Save AS to save current IP CAM setting in PC Æ Select saving directory Æ Save Upgrade from previous setting Browse Æ search previous setting Æ open Æ upgrade Æ Setting update conf...

Page 37: ...Full HD Ultra mini Vandal Dome ICA 5250 3 6 Network 3 6 1 IP Setting IP camera supports DHCP and static IP 37 ...

Page 38: ...net traffic You can set up IPv6 manually by keying in Address Gateway and DNS or enabling DHCP to assign the IP automatically Port Assignment User may need to assign a different port to avoid conflict when setting up IP assignment 1 Web Page Port setup web page connecting port and video transmitting port Default 80 2 RTSP Port setup port for RTSP transmitting Default 554 3 RTP Start and End Port i...

Page 39: ...TCP and UDP for connecting TCP connection uses RTSP Port 554 UDP connection uses RTSP Start and End Port Multicast Setting Based on the RTSP Server Multicast is a bandwidth conservation technology This function allows several users to share the same packet sent from IP camera To use Multicast appoint IP Address and port here TTL means the life time of packet The larger the value is and the more us...

Page 40: ... and Sharing Center Click See full map 3 6 2 Advanced Https Hypertext Transfer Protocol Secure Https can help protect streaming data transmission over the internal on the higher security level You can select the connection type Https means user cannot connect the camera via Http protocol The Https path will be https IP address If you select Http Https both the Http and Https path can be used to ac...

Page 41: ...have to prepare an MIB browser or similar tools first SNMPv1 SNMPv2c and SNMPv3 can be enabled simultaneously SNMPv1 and SNMPv2 The term Community name in SNMPv1 and SNMPv2c can be roughly regarded as key The person who has the community name has the authority to read or edit the information of IP camera via SNMP Tick the box to enable SNMPv1 or SNMPv2c protocol and specify the community name for ...

Page 42: ...e and password you set in the camera to get accessing SNMPv1 SNMPv2 Trap Trap is a mechanism that allows the managed device to send messages to manager instead of waiting passively for polling from the manager Specify the trap event When those events happen the camera will send the ring message to the Trap Address which is usually the manager s IP address Trap Community means the community that ca...

Page 43: ...e In the list allow condition must be ranked before deny condition For example if we exchange the sequence set Deny 192 168 50 151 192 168 50 161 for the first item and Allow 192 168 50 159 for the second item in the list the IP 192 168 50 159 turns out to be denied by the camera because the deny condition has the priority according to our ranking way QoS DSCP Quality of Server Differentiated Serv...

Page 44: ...e setting area of the web page on which the data is transferred via http https protocol If you prefer to distribute more bandwidth when using the web browser to access the camera please adjust the Management stream IEEE 802 1x IEEE 802 1x is an IEEE standard for port based Network Access Control It provides an authentication mechanism to device wishing to attach to a LAN or WLAN The EAPOL protocol...

Page 45: ...SP It can directly connect to the xDSL however it should be set up on a LAN environment to program the PPPoE information first and then connect to the xDSL modem Power on again then the device will dial on to the ISP connection to the WAN through the xDSL modem The procedures are 1 Select Enabled to use PPPoE 2 Key in username and password for the ADSL connection 3 Send mail after dialing When con...

Page 46: ...changes it depends on your ISP A dynamic IP address complicates remote access since you may not know what your current WAN IP address is when you want to access your network over the Internet The solution to the dynamic IP address problem comes in the form of a dynamic DNS service The Internet uses DNS servers to lookup domain names and translates them into IP addresses Domain names are just easy ...

Page 47: ... you provide The server user name and password may be wrong This model adds Planet easy DDNS that when this function enable will occur hostname with PLANET DDNS and end six of MAC automatically User don t go to web of www planetddns com apply new account 3 6 4 Mail FTP SAMBA To send out the video via mail FTP and Samba please set up the configuration first Mail Setting Set up the server address an...

Page 48: ...dered to be dangerous and should be blocked In PASV mode the problem is solved The FTP server waits for the data transmission connection built by the user Make sure that the server supports the mode you select Samba Setting Select this option to send the media files via a network neighborhood when an event is triggered Click Apply to save the setting then use Test button to test the server connect...

Page 49: ... Setting 3 7 1 Image Setting For the security and privacy purposes there are three areas that can be set up for privacy mask Click Area button first and drag an area on the above image and remember to save your setting The masked area will not show on both the live viewing and recording ...

Page 50: ...ease 3 Shutter Time Choose as the location of your camera or fixed shutter time The shorter the shutter time is the less light the camera receives and the image becomes darker 4 Sense Up This function increases the sensitivity of camera to get brighter image at night The smaller the value you select the slower the shutter speed becomes so that the image will get brighter and moving subjects might ...

Page 51: ...Setting Video System click the drop down list to select the system type NTSC PAL and TV Output analog signal Basic Mode Resolution There are 5 resolutions that can be chosen 1920x1080 1280x720 640x480 320x240 or 176x144 Quality The higher the quality is the bigger the file size is It might affect Internet transmitting speed if the file gets too large Video Frame Rate The video refreshing rate per ...

Page 52: ...er the compression rate the lower the picture quality is vice versa The balance between VBR and network bandwidth will affect picture quality Please carefully select the VBR rate to avoid picture breaking up or lagging Video Quantitative The quality parameter of VBR You can choose 1 10 compression rate The higher the value is the higher the image quality is Video Bitrate The quality parameter of C...

Page 53: ...rated from the RTSP setting in the IP SETTING 3GPP Streaming can still work even you select disabled in the RTSP server option of IP Setting 3 G P P m o d e f i x e d s e t t i n g 1 7 6 x 1 4 4 r e s o l u t i o n 5 F P S Vi d e o compression MPEG4 Audio compression AMR 3GPP Path 3GPP output connecting route If the IP address of your camera is 192 168 40 150 and you key in 3g in the column the 3G...

Page 54: ...Full HD Ultra mini Vandal Dome ICA 5250 3 8 Event List 3 8 1 Event Setting 54 ...

Page 55: ...during the selected schedule time the motion detection is enabled That is for example the 11th hour of Monday has not been colored in the schedule table then no action will be triggered even the camera detects motion during 11 00 12 00 on Monday Record File Setting IP camera allows 3 different types of recording file to change its record size When motion alarm is triggered there are 3 different ty...

Page 56: ...cording to the setting interval time if it can link to the target IP address If connection fails the camera starts to save the video to SD card 3 8 2 Schedule Schedule After complete the schedule setup the camera data will be recorded according to the schedule setup Snapshot After enable the snapshot function user can select the storage position of snapshot file the interval time of snapshot and t...

Page 57: ...put signal during 11 00 12 00 on Monday GPIO Output Setting The GPIO I O port output activates On Off Switch Slide Switch or Pan Tilt Module for use with relay box On Off Switch The camera triggers the external devise and lasts for 10 seconds You can turn off the alarm manually by clicking off at the right bottom of the live video page Time Switch The camera triggers the external device and lasts ...

Page 58: ...st of the video The video format is AVI Click the video to start Microsoft Media Player to play it To delete the video check it and then click Del SD Management Choose The 1st day means the recoding file will be kept for one day For example it is five o clock now Choose The 1st day The files will be kept from five o clock yesterday to five o clock today The oldest file will be deleted if the Micro...

Page 59: ... SD card to PC and read the files directly or use FlashGet instead to download the files from IP camera In this way you do not need to pull out Micro SD card from the camera To use FlashGet for downloading the image and video data from the Micro SD card please follow the steps Open FlashGet select File Import Import list and find the link list file you just saved The file name may be called SD_lis...

Page 60: ...t to copy to your PC Give the directory path in the new download window and remember to enable Login to Server key in the IP camera username and password Click OK to start download FlashGet is a free software that can be downloaded from FlashGet official website The example above is based on FlashGet ver 1 9 6 1073 ...

Page 61: ...e connect the G DI pin to the external trigger device If you select N O in Input sensor setting when external devise or circuit makes DI and GND pin connected the camera input alarm is triggered and then camera will execute the action user has set for example send snapshot to E mail address If you select N C in Input sensor setting when external devise or circuit makes DI and GND pin disconnected ...

Page 62: ...age via IE and check Out1 to enable I O signal B Output Test After the external input and output hardware is installed you can use the Relay Out bottom on the live video page to test if DO Relay Out works 1 OnOff Switch mode Click ON and the camera will trigger the external output devise For example your alarm buzzer will continuously ring You can manually break off the output signal by clicking O...

Page 63: ...ra mini Vandal Dome ICA 5250 2 Time Switch mode Click Pulse and the camera will trigger the external output devise for several seconds The duration length is according to the interval setting in Output Setting 63 ...

Page 64: ...if the IP address conflicts with any other device over the network If you want to make sure the IP address of Internet camera utilize the PING command as follows z Start a DOS window z Type ping x x x x where x x x x is the IP address of the Internet camera The replies as illustrated below will provide an explanation to the problem If you want to detect any other device that conflicts with the IP ...

Page 65: ... default for RTSP service However sometimes some service providers change this port number for some reasons If so user needs to change this port accordingly Dialing procedure 1 Choose a verified player PacketVideo or Realplayer 2 Use the following default URL to access rtsp IP Address 3g Where host is the host name or IP address of the camera Compatible 3G mobile phone Please contact your dealer t...

Page 66: ...ation Configuring PLANET DDNS steps Step 1 Enable DDNS option through accessing web page of the ICA 5250 Step 2 Select on DDNS server provided and register an account if you do not use yet Let s take dyndns org as an example Register an account at http planetddns com 66 ...

Page 67: ...h a fixed IP address for example 192 168 0 100 2 Access the Router with Your Web browser The following steps generally apply to any router that you have on your network PLANET WNRT 620 is used as an example to clarify the configuration process Configure the initial settings of the router by following the steps outlined in the router s Quick Installation Guide If you have cable or DSL service you w...

Page 68: ...r remote access to your camera Follow these steps to configure your router s Virtual Server settings z Click Enabled z Enter a unique name for each entry z Select Both under Protocol Type TCP and UDP z Enter your camera s local IP Address e g 192 168 0 100 for example in the Private IP field z If you are using the default camera port settings enter 80 into the Public and Private Port section click...

Page 69: ...ver section of your router Please make sure to check the box on this line to enable settings Then the device can be accessed from WAN by the router s WAN IP Address By now you have finished your entire PC configuration for this device 69 ...

Page 70: ...P port need to be opened on the firewall or NAT router The username and password for the first time or after factory default reset Username admin and Password admin Note that it s all case sensitivity Forgot the username and password Follow the steps below 1 Remove power and press and hold the button in the back of IP camera 2 Power on the camera Don t release the button during the system booting ...

Page 71: ...other web pages of the Network Camera from Internet Explorer z Maybe the IP Address of the Network Camera is already being used by another device or computer To confirm this possible problem disconnect the Network Camera from the network first and then run the PING utility to check it out z Maybe it s the network cable Try correcting your network cable and configuration Test the network interface ...

Page 72: ...our computer Go to C Windows Downloaded Program Files and check to see if there is an entry for the file Web Watch2 Control The status column should show Installed If the file is not listed make sure your Security Settings in Internet Explorer are configured properly and then try reloading the device s home page Most likely the ActiveX control did not download and install correctly Check your Inte...

Page 73: ...address should be set up correctly z If FTP does not work properly ask your ISP or network administrator about the transferring mode of FTP server Video quality of the device The focus on the Camera is bad The lens is dirty or dust is attached Fingerprints dust stain etc on the lens can degrade the image quality The color of the image is poor or strange z Adjust White Balance z To ensure the image...

Page 74: ...ranscend SDHC class4 16GB SDHC class4 32GB SD class4 16GB SD class4 32GB SDHC class6 4GB SDHC class6 8GB SDHC class6 16GB SD class6 4GB SD class6 8GB SD class6 16GB SDHC class10 4GB SDHC class10 8GB SDHC class10 SanDisk SDHC class4 4GB SDHC class4 8GB SDHC class4 16GB SDHC class4 32GB 74 ...