Planet ICA-5250V, User Manual

Page 1: ...Full HD Vandalproof IR IP Camera ICA 5250V ...

Page 2: ...rates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off a...

Page 3: ...may cause radio interference in which case the user may be required to take adequate measures WEEE Regulation To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose ...

Page 4: ...nternet Camera 26 2 5 1 Internet Explorer 6 for Windows XP 26 2 5 2 Internet Explorer 7 for Windows XP 27 2 5 3 Internet Explorer 7 for Windows Vista 28 Chapter 3 Web based Management 30 3 1 Introduction 30 3 2 Connecting to Internet Camera 30 3 3 Live Viewing 32 3 4 Configuration 34 3 5 System 34 3 5 1 System Information 34 3 5 2 User Management 36 3 5 3 System Update 37 3 6 Network 38 3 6 1 IP S...

Page 5: ...mera ICA 5250V 5 Appendix C 3GPP Access 65 Appendix D Planet DDNS Application 66 Appendix E Configuring Port Forwarding Manually 67 Appendix F Troubleshooting Frequently Asked Questions 69 Appendix G Micro SD Card Compatibility 73 ...

Page 6: ...HD Quality for Professional Surveillance PLANET ICA 5250V PoE IP Camera with IR Illuminator provides high resolution images for the round the clock surveillance over IP networks It supports H 264 and JPEG compression formats and delivers excellent picture quality in Full HD resolutions at 30 frames per second fps The ICA 5250V can change video frame from horizontal to vertical i e from 16 9 to 9 1...

Page 7: ...e video in dark conditions It can also select color video in dark conditions The camera is able to maintain clear images 24 hours a day Exceptional Image Quality Together with powerful image processing attributes like Wide Dynamic Range and 3 Dimension Noise Reduction technology the camera is able to filter the intense backlight surrounding a subject and remove noises from video signal The result ...

Page 8: ...connecting external devices such as door sensors and relays to activate light or close doors Flexible Installation and Power Functionality The ICA 5250V incorporates Power over Ethernet power supply into the camera via the network eliminating the need for power cables and reducing installation costs The ICA 5250V is ONVIF compliant and therefore interoperable with other manufacturers products It a...

Page 9: ...erts when camera image is tampered 1 3 Features Camera 1 2 7 2 mega pixel progressive scan CMOS sensor 3 9 mm vari focal DC auto iris Lens Minimum illumination at F1 8 0 lux Maximum resolution 1920 x 1080 Removable IR cut filter for day night function Video Audio Simultaneous H 264 MPEG 4 and M JPEG video compression Simultaneous multi stream support H 264 high profile main profile and baseline Up...

Page 10: ...2 7 2 mega pixel Progressive Scan CMOS sensor Lens Vari focal 3 9 mm F1 8 DC auto iris Mechanical IR cut filter Angle of view Horizontal 31 3 104 5 degrees Vertical 17 1 59 6 degrees Min Illuminator Color 0 05 lux AGC ON B W 0 01 lux AGC ON IR Illumination LED IR LED 18 850nm Built in IR illuminators effective up to 20 meters Effective Pixels 1920 x 1080 30fps Video Video Encoder H 264 M JPEG Vide...

Page 11: ...on detection Alarm Events File upload via FTP email and SAMBA External output activation Configurable Pre Post alarm buffering General Power Supply 12V DC 1A IEEE 802 3af Class 3 Power Consumption 12V DC max 3 84W IR On 2 52W IR Off PoE max 4 8W IR on 3 36W IR Off Housing IK 10 IP 66 classification with vandal and weather proof Operating Temperature 20 50 degrees C Operating Humidity 20 80 non con...

Page 12: ...D Weight 890g Front Panel W 100 mm D 126 mm Cable 1 RJ 45 Connect to PC or Hub Switch For connection to 10Base T Ethernet or 100Base TX Fast Ethernet cabling the ICA 5250V with the Ethernet port built N way protocol can detect or negotiate the transmission speed of the network automatically Please use Category 5 cable to connect the Network Camera to a 100Mbps Fast Ethernet network switch or hub ...

Page 13: ... damaged 2 1 2 I O Control Instruction I O Connection Please connect the GND and DO pin to the external relay buzzer device Please connect the GND and DI pin to the external trigger device I O Pin definition GND Ground Initial state is LOW DO Digital Output 5V DC DI Digital Input Max 50mA 5V DC 2 Power Jack The input power is DC 12V ...

Page 14: ...will see the structure as shown below Connect power adapter first then connect the IP Camera to PC or network and set up the network configurations according to the network environment The following picture shows a 12V DC connector for adapter jack plug In order to ensure IP66 waterproof level please install the vandal dome according to the instructions ...

Page 15: ...housing be set on the smooth flat and closely seal with the surface c When you mount the camera housing on the ceiling or wall please use the screws with the black rubber o rings Without the o ring the water may seep into the machine d Turn and loose the control stick shift right and left to adjust the vari focal lens until the image becomes clear then turn and tighten the stick to fix it ...

Page 16: ...ly Crooked or uneven rubber band may cause the waterproof defective g Lock tightly the screws on the dome cover to ensure there s no gap between the lid and base When you connect cables to machine we advise to use a hose to include all the cables inside instead of plugging in several cables separately because water may seep down the gap of cables into machine You can also seal the connector hole w...

Page 17: ...e a 24 7 operation 2 3 Initial Utility Installation This chapter shows how to quickly set up your H 264 camera The windows utility PLANET IP Installer can search the cameras in the network that will help you to configure some basic settings before you start advanced management and monitoring 1 Insert the bundled CD into the CD ROM drive to launch the auto run program Once completed a welcome menu ...

Page 18: ...s XP SP2 or above If the following Windows Security Alert pops up please click Unblock 4 The GUI of IP Installer is as follows Default IP 192 168 0 20 1 IP Installer will search all IP cameras connected to LAN The user can click Search Device to search again ...

Page 19: ...the same IP CAM IP address 192 168 0 20 PC IP address 192 168 0 100 4 Different Subnets IP CAM IP address 192 168 0 20 PC IP address 192 168 1 100 5 To Change PC IP addresses Control PanelÆNetwork ConnectionsÆLocal Area Connection PropertiesÆInternet Protocol TCP IP ÆProperties Please make sure your IP Camera and PC have the same Subnet If not please change IP Camera IP subnet or PC IP subnet acco...

Page 20: ...Windows XP UPnP is short for Universal Plug and Play which is a networking architecture that provides compatibility among networking equipment software and peripherals This device is an UPnP enabled device If the operating system Windows XP of your PC is UPnP enabled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is run...

Page 21: ...Full HD Vandalproof IR IP Camera ICA 5250V 21 Go to Start Settings and click Control Panel The Control Panel will display on the screen and double click Add or Remove Programs to continue ...

Page 22: ... IR IP Camera ICA 5250V 22 The Add or Remove Programs will display on the screen and click Add Remove Widows Components to continue The following screen will appear Select Networking Services and click Details to continue ...

Page 23: ...Full HD Vandalproof IR IP Camera ICA 5250V 23 The Networking Services will display on the screen Select Universal Plug and Play and click OK to continue Please click Next to continue ...

Page 24: ...R IP Camera ICA 5250V 24 The program will start installing the UPnP automatically You will see the pop up screen below Please wait while Setup configures the components Please click Finish to complete the UPnP installation ...

Page 25: ...ternet Camera to view your device in an internet browser 2 4 2 Windows 7 Go to Start Control Panel Network and Internet Network and Sharing Center if network discovery is off click the arrow button to expand the section Click Turn on network discovery and then click Apply If you are prompted for an administrator password or confirmation type the password or provide confirmation ...

Page 26: ...alled on your PC Your Internet Explorer security settings must allow for the web page to work correctly To use the Internet Camera user must set up his IE browser as follows 2 5 1 Internet Explorer 6 for Windows XP From your IE browser Î Tools Î Internet Options Î Security Î Custom Level please set up your Settings as follows Set up the first 3 items Download the signed ActiveX controls Download t...

Page 27: ... 7 6 5 4 By now you have finished your entire PC configuration for Internet Camera 2 5 2 Internet Explorer 7 for Windows XP From your IE browser Î Tools Î Internet Options Î Security Î Custom Level please set up your Settings as follows Set up the first 3 items Allow previously unused ActiveX control to run Allows Scriptlets ...

Page 28: ... From your IE browser Î Tools Î Internet Options Î Security Î Internet Î Custom Level please set up your Settings as follows Enable Automatic prompting for ActiveX controls Prompt Initialize and script active controls not marked From your IE browser Î Tools Î Internet Options Î Security Î Trusted Sites Î Custom Level please set up your Settings as follows Enable Automatic prompting for ActiveX con...

Page 29: ...Full HD Vandalproof IR IP Camera ICA 5250V 29 Prompt Initialize and script active controls not marked By now you have finished your entire PC configuration for Internet Camera ...

Page 30: ...Connecting to Internet Camera A Use the following procedures to establish a connection from your PC to the Internet Camera B Once connected you can add the camera to your browser s Favorites or Bookmarks Start the web browser on the computer and type the IP address of the camera The default IP http 192 168 0 20 The login window of Internet Camera will appear Default login username and password are...

Page 31: ...tall and run the ActiveX control into your PC After the ActiveX control is installed and run the first image will be displayed If you log in the camera as an ordinary user setting function will not be available If you log in the camera as the administrator you can perform all the settings provided within the device ...

Page 32: ...n Size Select video screen default 1 2x 1x 2x for view with current camera screen size 5 Chatting IP Camera supports 2 way audio Click the Chatting check box Then you can use microphone which connects to the PC to talk to server side which is IP Camera side 6 Online Visitor Shows how many people are connecting to this IP camera 7 DO on off Control the relay which is connected to this camera 8 Focu...

Page 33: ... the recorded file Mute Turn off the audio Click again to turn it on Full Screen Full screen mode Zoom Enable zoom in and zoom out functions Select Enable digital zoom option first within the pop up dialogue box and then drag and drop the bar to adjust the zoom factors FrameBufferSec Build a buffer to accumulate several video frames and play at a regular interval This function can make video smoot...

Page 34: ...ICA 5250V 34 3 4 Configuration Click to get into the administration page Click to go back to the live video page 3 5 System 3 5 1 System Information 1 Server Information Set up the camera name select language and set up the camera time ...

Page 35: ...e French Russian Italian Spanish German Portuguese and Polish to select When changed it will show the following dialogue box for the confirmation of changing language 2 OSD Setting Select a position where date and time stamp text are shown on the screen Moreover click Text Edit to enter to adjust the OSD contents which include Size and Alpha of text Finally click button to reserve the setting ...

Page 36: ...C s time Manual The date and time remain the same 3 5 2 User Management IP camera supports three different users administrator general user and anonymous user Anonymous User Login Yes Allow anonymous login No Need user name password to access this IP camera Add user Type the user name and password and then click Add Set ...

Page 37: ...ra Factory default Delete all the settings in this IP camera IP address is not included Setting Management User may download the current setting to PC or upgrade from previous saved setting Setting download Right click the mouse button on Setting Download Æ Select Save AS to save current IP CAM setting in PC Æ Select saving directory Æ Save Upgrade from previous setting Browse Æ search previous se...

Page 38: ...Full HD Vandalproof IR IP Camera ICA 5250V 38 index html to return to main page 3 6 Network 3 6 1 IP Setting IP camera supports DHCP and static IP ...

Page 39: ...Internet traffic You can set up IPv6 manually by keying in Address Gateway and DNS or enabling DHCP to assign the IP automatically Port Assignment User may need to assign a different port to avoid conflict when setting up IP assignment 1 Web Page Port setup web page connecting port and video transmitting port Default 80 2 RTSP Port setup port for RTSP transmitting Default 554 3 RTP Start and End P...

Page 40: ...st is a bandwidth conservation technology This function allows several users to share the same packet sent from IP camera To use Multicast appoint IP Address and port here TTL means the life time of packet The larger the value is and the more users can receive the packet To use Multicast be sure to enable the function Force Multicast RTP via RTSP in your media player Then key in the RTSP path of y...

Page 41: ... the Internet on the higher security level You can select the connection type Https means user cannot connect the camera via Http protocol The Https path will be https IP address If you select Http Https both the Http and Https path can be used to access the camera Remove the existing setting Before setting new request please remove old secure identification Select Http connection type and click R...

Page 42: ... you have to prepare an MIB browser or similar tools first SNMPv1 SNMPv2c and SNMPv3 can be enabled simultaneously SNMPv1 and SNMPv2 The term Community name in SNMPv1 and SNMPv2c can be roughly regarded as key The person who has the community name has the authority to read or edit the information of IP camera via SNMP Tick the box to enable SNMPv1 or SNMPv2c protocol and specify the community name...

Page 43: ...security name and password you set in the camera to get access SNMPv1 SNMPv2 Trap Trap is a mechanism that allows the managed device to send messages to manager instead of waiting passively for polling from the manager Specify the trap event When those events happen the camera will send the ring message to the Trap Address which is usually the manager s IP address Trap Community means the communit...

Page 44: ... to the camera but only 192 168 50 159 can access In the list allow condition must be ranked before deny condition For example if we exchange the sequence set Deny 192 168 50 151 192 168 50 161 for the first item and Allow 192 168 50 159 for the second item in the list the IP 192 168 50 159 turns out to be denied by the camera because the deny condition has the priority according to our ranking wa...

Page 45: ...nagement stream handles both the live view and the setting area of the web page on which the data is transferred via http https protocol If you prefer to distribute more bandwidth when using the web browser to access the camera please adjust the Management stream IEEE 802 1x IEEE 802 1x is an IEEE standard for port based Network Access Control It provides an authentication mechanism to device wish...

Page 46: ...to enable the device to dial on to the ISP connection to the WAN through the xDSL modem The procedures are 1 Select Enabled to use PPPoE 2 Key in username and password for the ADSL connection 3 Send mail after dialing When connecting to the Internet it will send a mail to a specific mail account For the mail setting please refer to Mail and FTP settings DDNS Stands for Dynamic Domain Name Server T...

Page 47: ...uses DNS servers to look up domain names and translates them into IP addresses Domain names are just easy to remember aliases for IP addresses A dynamic DNS service is unique because it provides a means of updating your IP address so that your listing will remain current when your IP address changes There are several excellent DDNS services available on the Internet and best of all they re free to...

Page 48: ... will occur hostname with PLANET Easy DDNS and end six of MAC automatically User don t go to web of www planetddns com apply new account 3 6 4 Mail FTP SAMBA To send out the video via mail FTP and Samba please set up the configuration first Mail Setting Set up the server address and account information of your e mail Click Apply to save the setting then use Test button to test the server connectio...

Page 49: ...the user side firewall s standpoint the action of connecting from FTP server is often considered to be dangerous and should be blocked In PASV mode the problem is solved The FTP server waits for the data transmission connection built by the user Make sure that the server supports the mode you select Samba Setting Select this option to send the media files via a network neighborhood when an event i...

Page 50: ...5250V 50 If the test fails check the sharing setting of your location folder The folder properties must be shared and the permissions must be in Full Control as shown in the above dialog Samba only supports one layer folder 3 7 A V Setting ...

Page 51: ...sted with the environmental light Enable this function and the brighter image can be got under dim light but the level of noise may also increase 3 Shutter Time Choose as the location of your camera or fixed shutter time The shorter the shutter time is the less light the camera receives and the image becomes darker 4 Sense Up This function increases the sensitivity of camera to get brighter image ...

Page 52: ...ux standard of switching D N here Current lux value is provided for reference Under Times Mode the switch time of Color Black and white is according to the given time You can also control it by choosing Color or B W 10 Red Blue gain Set the values for Red Blue gain The available values are 5 4 3 2 1 0 1 2 3 4 5 11 Denoise This function is able to filter the noise and blur from the image and show a...

Page 53: ...at H 264 and JPEG RTSP Path Set the RTSP output connecting route Advanced Mode Resolution There are 5 resolutions that can be chosen 1920x1080 1280x720 640x480 320x240 or 176x144 Profile Profiles are different compression way of H 264 Main profile provides better coding efficiency Note that some devises do not support every profile For example iPhone4 only supports Main profile Bitrate Control Mod...

Page 54: ...ze It means Group of Pictures The higher the GOP is the better the quality is Video Format H 264 M JPEG RTSP Path RTSP output connecting route 3GPP Streaming mode Resolution There are 3 resolutions to choose from 640x480 320x240 or 176x144 Video Bitrate 32Kbps 1Mbps Video Frame Rate The video refreshing rate per second The maximum value is affected by the input resolution you choose RTSP Path RTSP...

Page 55: ...local PC select Enabled to start this function The audio compression format can be chosen from 3 options You can also adjust the volume of 2 way audio 2 Audio from local PC to IP camera Check chatting on the browsing page The audio will not be smooth when the SD card is recording 3 8 Event List ...

Page 56: ... 5250V 56 3 8 1 Event Setting Motion Detection IP camera allows 3 area motion detection When motion is triggered it can send the video to some specific mail addresses transmit the video to remote ftp server and SAMBA and trigger the relay ...

Page 57: ...3 different types of recording file to change its record size When motion alarm is triggered there are 3 different types of recording modes 1 AVI File With Record File Setting 2 Multi JPEG With Record File Setting only with JPEG compression format 3 Single JPEG Single File with Interval Setting Record Time Setting Pre Alarm and Post Alarm setups for video start and end time when motion detects I O...

Page 58: ...e position of snapshot file the interval time of snapshot and the reserved file name of snapshot Interval The interval between two snapshots 3 8 3 I O Setting The ICA 3250V supports 1 input 1 output When input is triggered it can send the video to some specific mail addresses transmit the video to remote ftp server and trigger the relay and SAMBA Alarm Input Setting The GPIO I O port input activat...

Page 59: ...ide Switch or Pan Tilt Module for use with relay box On Off Switch The camera triggers the external device and lasts for 10 seconds You can turn off the alarm manually by clicking off on the right bottom of the live video page Time Switch The camera triggers the external device and lasts for certain of time according to the interval setting and the user is not allowed to break off the alarm manual...

Page 60: ...one day For example it is five o clock now Choose The 1st day The files will be kept from five o clock yesterday to five o clock today The oldest file will be deleted if the micro SD card is full The use of the SD card will affect the operation of the IP camera slightly such as affecting the frame rate of the video Copy to PC You can insert the micro SD card to PC and read the files directly or us...

Page 61: ...t select File Import Import list and find the link list file you just saved The file name may be called SD_list FlashGet will show you the link list and you can tick the files you want to copy to your PC Give the directory path in the new download window and remember to enable Login to Server key in the IP camera username and password Click OK to start download ...

Page 62: ...Full HD Vandalproof IR IP Camera ICA 5250V 62 FlashGet is free software that can be downloaded from FlashGet official website The example above is based on FlashGet ver 1 9 6 1073 ...

Page 63: ...e the power and Ethernet cable Press and hold the button as the picture is shown below Connect power to the camera again It takes around 30 seconds to boot the camera Remove the wire and plug in the Ethernet cable after the camera finishes booting Re login the camera using the default IP http 192 168 0 20 where both user name and password are admin ...

Page 64: ...ed or if the IP address conflicts with any other device over the network If you want to make sure the IP address of Internet camera utilize the Ping command as follows z Start a DOS window z Type ping x x x x where x x x x is the IP address of the Internet camera The replies as illustrated below will provide an explanation to the problem If you want to detect any other device that conflicts with t...

Page 65: ... the default for RTSP service However sometimes some service providers change this port number for some reasons If so user needs to change this port accordingly Dialing procedure 1 Choose a verified player PacketVideo or Realplayer 2 Use the following default URL to access rtsp IP Address 3g Where host is the host name or IP address of the camera Compatible 3G mobile phone Please contact your deal...

Page 66: ...plication Configuring PLANET DDNS steps Step 1 Enable DDNS option through accessing web page of the ICA 3250V Step 2 Select on DDNS server provided and register an account if you do not use yet Let s take dyndns org as an example Register an account at http planetddns com ...

Page 67: ...used as an example to clarify the configuration process Configure the initial settings of the router by following the steps outlined in the router s Quick Installation Guide If you have cable or DSL service you will most likely have a dynamically assigned WAN IP address Dynamic means that your router s WAN IP address can change from time to time depending on your ISP A dynamic WAN IP address ident...

Page 68: ...lt camera port settings enter 80 into the Public and Private Port section and click Add A check mark appearing before the entry name will indicate that the ports are enabled Some ISPs block access to port 80 Be sure to check with your ISP so that you can open the appropriate ports accordingly If your ISP does not pass traffic on port 80 you will need to change the port the camera uses from 80 to s...

Page 69: ...ult reset Username admin and Password admin Note that it s all case sensitivity Forgot the username and password Follow the steps below 1 Remove power and press and hold the button in the back of IP camera 2 Power on the camera Don t release the button during the system booting 3 It will take around 30 seconds to boot the camera 4 Release the button when camera finishes proceeding 5 Re login the c...

Page 70: ...etwork interface by connecting a local computer to the Network Camera via a crossover cable z Make sure the Internet connection and setting are OK z Make sure the IP address of Internet Explorer you entered is correct If the Network Camera has had a dynamic address it may have changed since you last checked it z Network congestion may prevent the web page from appearing quickly Wait for a while Th...

Page 71: ...veX controls Set up the IE security settings or configure the individual settings to allow downloading and scripting of ActiveX controls The device works locally but not externally z Might be caused from the firewall protection Check the Internet firewall with your system or network administrator The firewall may need to have some settings changed in order for the device to be accessible outside y...

Page 72: ...s poor or strange z Adjust White Balance z To ensure the images you are viewing are the best they can be set the Display property setting color quality to 16bit at least and 24 bit or higher if possible within your computer z The configuration on the device image display is incorrect You need to adjust the image related parameters such as brightness contrast hue and sharpness properly Image flicke...

Page 73: ... SD Cards recommended Transcend SDHC class4 16GB SDHC class4 32GB SD class4 16GB SD class4 32GB SDHC class6 4GB SDHC class6 8GB SDHC class6 16GB SD class6 4GB SD class6 8GB SD class6 16GB SDHC class10 4GB SDHC class10 8GB SDHC class10 16GB SanDisk SDHC class4 4GB SDHC class4 8GB SDHC class4 16GB SDHC class4 32GB ...

Page 74: ...mpatibility 2004 108 EC For the evaluation regarding the Electromagnetic Compatibility the following standards were applied EN 55022 2010 EN 50130 4 2011 EN 61000 3 2 2006 A1 2009 A2 2009 EN 61000 3 3 2008 EN 61000 4 2 2009 EN 61000 4 3 2006 A1 2008 A2 2010 EN 61000 4 4 2004 A1 2010 EN 61000 4 5 2006 EN 61000 4 6 2009 EN 61000 4 8 2010 EN 61000 4 11 2004 Responsible for marking this declaration if...