Planet ICA-H651, User Manual

Page 1: ...H 264 Outdoor Speed Dome Internet Camera ICA H651 User s Manual Version 1 01 Date October 2009 1 ...

Page 2: ...tallation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined b...

Page 3: ...ironment this product may cause radio interference in which case the user may be required to take adequate measures WEEE Regulation To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin ...

Page 4: ...ows XP 17 2 6 2 Windows Vista 21 2 7 Install the Device behind a NAT Router 23 2 8 Setup ActiveX to use the Internet Camera 24 2 8 1 Internet Explorer 6 for Windows XP 24 2 8 2 Internet Explorer 7 for Windows XP 25 2 8 3 Internet Explorer 7 for Windows Vista 25 3 Web based Management 27 3 1 Introduction 27 3 2 Connecting to Internet Camera 27 3 3 Live View 29 3 4 ActiveX Control 33 3 4 1 Digital Z...

Page 5: ...2 Object Detection 62 3 13 Event Server Configuration 63 3 13 1 FTP Server 63 3 13 2 TCP Server 64 3 13 3 HTTP Server 65 3 13 4 SAMBA Server 66 3 14 Event Schedule Configuration 67 3 15 Record Configuration 71 Appendix A Alarm I O Connector 72 Appendix B PING IP Address 74 Appendix C 3GPP Access 75 Appendix D Bandwidth and Video Size Estimation 76 Appendix E DDNS Application 77 Appendix F Configur...

Page 6: ...e explains how to operate this camera from a computer User should read this manual completely and carefully before you operate the device 1 2 Features Multi profile encoder supports H 264 MPEG 4 and M JPEG video compression simultaneously and 30fps for all resolution Supports 360 degree continuous PAN Tilt 0 180 and 230X zooming 23X optical 10X digital adjustment Clear and high resolution quality ...

Page 7: ...era Bracket Screws Kit x 1 Waterproof Strip x 1 Terminal Block x 2 Video and Audio Cable x 3 Zoom Cable x 1 User s Manual CD ROM x 1 Quick Installation Guide x 1 NOTE 1 If any of the above items are missing please contact your dealer immediately 2 Using the power supply that is not the one included in Internet camera packet will cause damage and void the warranty for this product ...

Page 8: ...System Hardware CPU Pentium 4 3 0GHz or above Memory Size 512 MB 512 MB or above Recommended VGA card resolution 1024 x 768 or above VGA card memory 64 MB or above at least 128 MB for Megs pixel resolution Network bandwidth In VGA resolution mode minimum upload bandwidth is 1Mbps NOTE The listed information is minimum system requirements only Actual requirement will vary depending on the nature of...

Page 9: ...o sensor in and alarm out devices Name Function 12VDC DC 12V 60mA maximum GND GND D RS 485 data D RS 485 data DI Digital signal input Digital In DO Digital signal output Alarm Out Local Video output The Network Camera also provides composite video output User can use BNC video cable to connect the Network Camera with a TV monitor or VCR AC 24V in The input power is 24VAC Note that supply the power...

Page 10: ... to the outdoor flange with screws and wrench Tighten the screws as figure 4 Connect all the cables as required 5 Mount the Safety Hanging Lock of the outdoor flange on the outdoor speed dome Aim the guide pin of mounting base at the longest curved chute of outdoor flange Fix the speed dome on the outdoor flange Tighten the screw as figure NOTE Due to the camera is heavy please take care safety fo...

Page 11: ...ighten the screws as following 3 Connect all the cables as required 4 Mount the Safety Hanging Lock of the outdoor flange on the outdoor speed dome Aim the guide pin of mounting base at the longest curved chute of outdoor flange Fix the speed dome on the outdoor flange Tighten the screw as following NOTE Due to the camera is heavy please take care safety for installer and camera when camera mounti...

Page 12: ...started advanced management and monitoring 1 Insert the bundled CD into the CD ROM drive to launch the auto run program Once completed a welcome menu screen will appear 2 Click the IPWizard II hyperlink you will see the dialog box as below NOTE If the welcome screen does not appear click Start at the taskbar Then select Run and type D Utility IPWizard II setup exe assume D is your CD ROM drive 3 T...

Page 13: ...riginal settings or you may click Change button to modify the install folder then press Next to continue 5 Please click Install to start the installation 6 Please click Finish to complete the installation and launch program immediately 13 ...

Page 14: ...nstalled the Camera on a LAN environment you have two easy ways to search your Cameras by PLANET IPWizard II or UPnP discovery Here is the way to execute PLANET IPWizard II to discover Camera s IP address and set up related parameter in a Camera Search When launch the PLANET IPWizard II a searching window will pop up PLANTE IPWizard II is starting to search Network Cameras on the LAN The existed d...

Page 15: ...e video from camera directly Furthermore you could double click the left button of mouse to link to the network device by browser 2 5 2 Configure Network by PLANET IPWizard II In case you want to change the IP related parameters of wired interface please select the device you want to configure and click the LAN button Relative settings will be carried out as below 15 ...

Page 16: ... and or password then just click Submit button to perform your setting accordingly Click button will go back to previous page If you like to change username and or password of the device just click the check button Then the related fields will show up as below After keying in new username and password click Submit button to perform your setting accordingly Click button will go back to previous pag...

Page 17: ...ows XP of your PC is UPnP enabled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is running Windows XP NOTE Windows 2000 does not support UPnP feature Go to Start Settings and Click Control Panel The Control Panel will display on the screen and double click Add or Remove Programs to continue The Add or Remove Programs w...

Page 18: ...The following screen will appear select Networking Services and click Details to continue The Networking Services will display on the screen select Universal Plug and Play and click OK to continue 18 ...

Page 19: ...Please click Next to continue The program will start installing the UPnP automatically You will see the below pop up screen please wait while Setup configures the components 19 ...

Page 20: ... complete the UPnP installation Double click My Network Places on the desktop the My Network Places will display on the screen and double click the UPnP icon with Internet camera to view your device in an internet browser 20 ...

Page 21: ... of your PC is UPnP enabled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is running Windows Vista Go to Start Control Panel Network and Internet Network and Sharing Center and turn on Network Discovery Double click My Network Places on the desktop the My Network Places will display on the screen and double click the U...

Page 22: ...22 ICA H651 00304fA15075 ...

Page 23: ...t to automatically configure the router to allow access to the camera Installing the device with an UPnP router on your network is an easy 3 step procedure 1 Enable UPnP option of your NAT router 2 Enable UPnP NAT traversal option of the Network Camera default 3 Access your Network Camera by DIPS 1 Enable UPnP option of your NAT router To use UPnP IGD function NAT traversal you need to make sure t...

Page 24: ... page to work correctly To use the Internet camera user must setup his IE browser as follows 2 8 1 Internet Explorer 6 for Windows XP From your IE browse Î Tools Î Internet Options Î Security Î Custom Level please setup your Settings as follow Set the first 3 items Download the signed ActiveX controls Download the unsigned ActiveX controls Initialize and script the ActiveX controls not masked as s...

Page 25: ... to run Allows Script lets Automatic prompting for ActiveX controls By now you have finished your entire PC configuration for Internet camera 2 8 3 Internet Explorer 7 for Windows Vista From your IE browse Î Tools Î Internet Options Î Security Î Internet Î Custom Level please setup your Settings as follow Enable Automatic prompting for ActiveX controls Prompt Initialize and script active controls ...

Page 26: ...Security Î Trusted Sites Î Custom Level please setup your Settings as follow Enable Automatic prompting for ActiveX controls Prompt Initialize and script active controls not marked By now you have finished your entire PC configuration for Internet camera ...

Page 27: ... z Use the following procedure to establish a connection from your PC to the camera z Once connected you can add the camera to your Browser s Favorites or Bookmarks Start the web browser on the computer and type the IP address of the camera The Default IP http 192 168 0 20 The login window of Internet camera will appear Default login username password is admin no password NOTE If the User name and...

Page 28: ...ntrol into your PC After the ActiveX control was installed and run the first image will be displayed NOTE If you log in the camera as an ordinary user setting function will be not available If you log in the camera as the administrator you can perform all the settings provided within the device 28 ...

Page 29: ...te and time are displayed at the top of the window Video Profile The camera support multi profile for three compressions H264 MEPG 4 and M JPEG simultaneously User can chose the proper and or preferred profile here Full Screen Click this button to display the image in full screen mode uses every available space to display the image captured by this camera 2 Way Audio The Internet camera supports 2...

Page 30: ...ActiveX control within Microsfoft Internet Explorer This function is detail setting for the camera that only available for user logged into camera as administrator Item Action Network Configure Network settings such as Wireless DHCP DDNS 3GPP PPPoE and UPnP Camera Adjust camera parameters System Configure system information date time maintenance and view system log file Video Configure bit rate an...

Page 31: ... rate and bit rate PTZ Control Click to display the following control panel Hide PTZ Control Camera Direction Camera Speed Preset Auto Pan Go Tour Tour Hide PTZ Control Click the icon will hide the PTZ control function Camera Direction Control camera up down left right and home position Camera Speed Choose the speed of Pan and Tilt Preset Add Update the preset positions or go to one of these posit...

Page 32: ...he speed of auto pan is fixed and cannot be adjustable OSD menu control Exit function Select function Open OSD Back function Close OSD OSD menu control Control OSD menu up down left right Open OSD Open OSD function Close OSD Close OSD function Select Select change the option in the OSD menu Back Back to upper level in the OSD menu Exit Exit this OSD page and return to home page 32 ...

Page 33: ...ote that this feature only supports on the ActiveX control within Microsoft Internet Explorer On the ActiveX control icon click the Left Mouse Button then a menu pop up This menu provides features that are unique to the ActiveX control These features include Digital Zoom Record Snapshot Voice Statistics About 33 ...

Page 34: ...s ASF format into your local PC While you want to stop it press Stop to stop recording Select Browser the pop up window to select the save path and file name prefix select OK to continue After stop recording list the files this file is named as Video_yyyymmddhhmmss asf The ASF files can be display by the standard Windows Media Player but it needs the DixectX 9 0 or later version to be installed NO...

Page 35: ...select OK to continue If you like to retrieve the saved image select the file to display the saved image by using any one of graph editing tools NOTE Default save path is C Documents and Settings All user Desktop 3 4 4 Voice Click Volume to activate this function These have two control bars for speaker and microphone volume Scroll this control bar to adjust the audio attribute Check the volume mut...

Page 36: ...ivate this function A window will be popup to show the statistics information of the streaming status NOTE That this information is the statistics between the device and your local PC 3 4 6 About Click About to show the ActiveX information 36 ...

Page 37: ... DHCP server is installed on the network to issue IP address assignment With this setting the IP address is assigned automatically If this device cannot get an IP address within limited tries the device will assign a default IP address for 192 168 0 20 If you do not select Obtain an IP address automatically then you need to enter these network parameters by yourself IP Address This address is a un...

Page 38: ...on a browser to an Internet domain such as xxxxx com the domain name system translates the names into IP addresses The term refers to two things the conventions for naming hosts and the way the names are control across the Internet Secondary DNS The same function as DNS1 It is option not necessary HTTP Port The device supports two HTTP ports The first one is default port 80 and this port is fixed ...

Page 39: ...use to connect to the Internet The address you get may be static meaning it never changes or dynamic meaning it s likely to change periodically Just how often it changes depends on your ISP A dynamic IP address complicates remote access since you may not know what your current WAN IP address is when you want to access your network over the Internet The solution to the dynamic IP address problem co...

Page 40: ...col It allows Internet camera connect to Internet with xDSL or cable connection it can dial up your ISP and get a dynamic IP address For more PPPoE and Internet configuration please consult your ISP It can directly connect to the xDSL however it should be setup on a LAN environment to program the PPPoE information first and then connect to the xDSL modem Power on again then the device will dial on...

Page 41: ...IP information got from PPPoE server site Status Shows the Status of PPPoE connection 3 5 4 Streaming RTSP is a streaming control protocol and a starting point for negotiating transports such as RTP multicast and Unicast and for negotiating codecs RTSP can be considered a remote control for controlling the media stream delivered by a media server RTSP servers typically use RTP as the protocol for ...

Page 42: ...ode not Mega pixel mode Otherwise this device cannot serve 3GPP stream 3 To use the 3GPP function it strongly recommends installing the Networked Device with a public and fixed IP address without any firewall protection 4 Port 554 is the default for RTSP service However sometimes some service providers change this port number for some reasons If so user needs to change this port accordingly Dialin...

Page 43: ... an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router will be forwarded to the device UPnP To enable or disable the UPnP service here Friendly Name Shows the friendly name of this device here UPnP NAT Traversal When enabled the device will attempt to configure por...

Page 44: ...You can enter different user s IP address which are allowing enter or denying by the device IP Filter To enable or disable the IP filter function here IP Filter Policy Choose the filter policy where is denying or allowing ...

Page 45: ...s address is used for reply mail Subject Type the subject title of the E mail TCP Notification If enable this function then the TCP Server TCP Port and Message fields need to be filled TCP Server Type the server name or the IP address of the TCP server TCP Port Set port number of TCP server Message The message will be sent to FTP server HTTP Notification If enable this function then the fields bel...

Page 46: ...ess Type the server name or the IP address of the HTTP Proxy Proxy Port Set port number of Proxy Proxy Login name Type the user name for the HTTP Proxy Proxy Login Password Type the password for the HTTP Proxy Custom parameter User can set specific parameters to HTTP server Message The message will be sent to HTTP server 46 ...

Page 47: ...tones and highlights Can adjust an image s tonal range and contrast Brightness Large value will brighten camera Contrast Large value will contrast camera heavily Sharpness Large value will sharpen camera De Noise De Noise can remove or lower unwanted noise and preserve fine details and edges Video Input Offset Use to adjust start point of captured video ...

Page 48: ...ra or speed dome camera Baud rate This is the communication speed between network module and P T scanner Note If need to change these parameters user needs to check and set value properly for both network module and P T scanner OSD Control Choose the corresponding model for OSD control OSD Open Control commands for Open function OSD Close Control commands for Close function OSD Select Control comm...

Page 49: ...commands for Down function OSD Left Control commands for Left function OSD Right Control commands for Right function 3 6 3 Preset Setting This page provides the edit tool to modify or delete the Preset Setting item by item ...

Page 50: ...Running Enable or disable this camera tour Preset Set the sequence of the tour Maximum 16 points can be assigned The selected preset position is added in the Sequence list from 1 to 16 Wait Time Type a period of time during which the camera is to stay at each preset point between 0 to 36000 seconds NOTE To use the camera tour function user must preset some camera positions first The maximum number...

Page 51: ...are version in the device Network LED Switch the LED light of this Internet camera on or off that Network LEDs will stop working in case you don t want other people know the camera is transferring data Power LED Switch the LED light of this Internet camera on or off Log User can check the system log information of the device including the Main Info Appended Info Operator IP and so on Reload Click ...

Page 52: ...this option to set time and date manually Adjust Synchronize with NTP Click this option if you want to synchronize the device s date and time with those of time server called NTP server Network Time Protocol NTP server name Type the host name or IP address or domain name of the NTP server NTP sync Interval Select an interval between 1 and 23 hours at which you want to adjust the device s time refe...

Page 53: ...actory default settings Note that click this button will reset all device s parameters to the factory settings including the IP address Default Settings Except the network setting The unit is restarted and most current settings are reset to factory default values This action will not reset the network setting Backup Setting To take a backup of all of the parameters click this button If necessary i...

Page 54: ... Once the firmware file was selected select Upgrade 7 The upgrade progress information will be displayed on the screen 8 A message will be shown while the firmware upgraded Once the upgrading process completed the device will reboot the system automatically 9 Please wait for 80 seconds and then you can use PLANET IPWizard to search the device again Warning The download firmware procedure cannot be...

Page 55: ... information can be embedded into image including date time and or text Video Profile User can only choose either VGA Multi profile or Mega Multi profile mode VGA Multi profile mode can serve H 264 MPEG 4 and M JPEG streams up to VGA resolution simultaneously On the other hand Mega pixel mode in addition to VGA resolution it can serve H 264 Mega and M JPEG Mega two more streams simultaneously When...

Page 56: ...r VBR user should choose the quality level to set the video quality rather than bit rate The quality level is between 1 and 100 The higher value can reach the better quality but of course will consume higher bandwidth Max Frame Rate Defines the targeted frame rate of this profile For example set the frame rate to 15 fps then the image will be updated for 15 frames per second User can set the desir...

Page 57: ...ser should choose the quality level to set the video quality rather than bit rate The quality level is between 1 and 100 The higher value can reach the better quality but of course will consume higher bandwidth Max Frame Rate Defines the targeted frame rate of this profile For example set the frame rate to 15 fps then the image will be updated for 15 frames per second as possible User need to set ...

Page 58: ...een 1 and 100 The higher value can reach the better quality but of course will consume higher bandwidth Max Frame Rate Defines the targeted frame rate of this profile For example set the frame rate to 15 fps then the image will be updated for 15 frames per second as possible User need to set reasonable max frame rate versus video quality under the limited bandwidth ...

Page 59: ...able or disable audio function Mute While PT Mute the audio while pan and or tilt motion Audio Mode To select Simplex or Full duplex 2 way audio mode Input Gain To adjust gain of input audio Output Gain To adjust gain of output audio 59 ...

Page 60: ...Viewer login Select Anonymous to allow any one viewing the video once connected Otherwise only users in database can view the video after login Access right Administrator can access every function in this device However Viewers only can view the video and access limited function Add update and remove of Users account Manage the user s account of viewer user 60 ...

Page 61: ...not SMTP Port Set port number of SMTP service SMTP Authentication Select the authentication required when you send an e mail Disable If no authentication is required when an e mail is send Enable If authentication is required when an e mail is sent Authentication User Name Type the user name for the SMTP server if Authentication is Enable Authentication Password Type the password for the SMTP serv...

Page 62: ...be specified as Included or Excluded type Included Windows target specific areas within the whole video image Excluded Windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored Name Name of the specified motion window Object Size Defines the object size of motion detection The higher object size will only larger objects trigger mot...

Page 63: ... User can specify multiple FTP paths as wish Therefore user needs to specify a name for each FTP setting FTP Server Type the server name or the IP address of the FTP server Test Check the FTP server whether this account is available or not FTP Login name Type the user name for the FTP server FTP Login Password Type the password for the FTP server FTP Port Set port number of FTP service FTP Path Se...

Page 64: ...so can send event message to specified TCP server Name User can specify multiple TCP servers as wish Therefore user needs to specify a name for each TCP server setting TCP Server Type the server name or the IP address of the TCP server TCP Port Set port number of TCP server 64 ...

Page 65: ...or the IP address of the HTTP server Test Check the HTTP server whether it is available or not HTTP Login name Type the user name for the HTTP server HTTP Login Password Type the password for the HTTP server Proxy Address Type the server name or the IP address of the HTTP Proxy Proxy Login name Type the user name for the HTTP Proxy Proxy Login Password Type the password for the HTTP Proxy Proxy Po...

Page 66: ...rs as wish Therefore user needs to specify a name for each HTTP server setting SAMBA Server Type the server name or the IP address of the SAMBA server Test Check the SAMBA server whether this account is available or not SAMBA Login name Type the user name for the SAMBA server SAMBA Login Password Type the password for the SAMBA server SAMBA Path Set working directory path of SAMBA server 66 ...

Page 67: ... provided by this device Name Name of the Event or Schedule Enable Enable or disable this Event or Schedule Type Schedule start with Event trigger or Schedule trigger Enable Time Define the feasible time slot Trigger by Select the triggered sources with event trigger Action Define the actions once event triggered 67 ...

Page 68: ...FTP server by motion triggered always 1 Select event trigger 2 Enable time start from 00 00 to 24 00 every day 3 Trigger by Motion Area Added in Object Detection page 4 Action Send FTP Add in Event Server FTP Server page 68 ...

Page 69: ... from Friday 18 00 and keep work in 12 hours so it will stop on Saturday 06 00 3 Trigger by Motion Area Added in Object Detection page 4 Action Send e mail Add in E Mail page i To email address You need to input the receiver email address ii Subject You could specify the email subject iii Message You could specify the email content 69 ...

Page 70: ...0 from Monday to Friday 1 Type Select schedule trigger and interval is 10 minute 2 Enable Time Select Monday to Friday and set start time from 18 00 and keep work in 6 hours 3 Trigger by You do not need to choose it because this will be triggered every minute 4 Action Voice Alert 70 ...

Page 71: ...can choose the type of record file for event or schedule application Record File Type Choose AVI or JPEG file format Record File Prefix Define the prefix of recorded filename JPEG Picture Numbers Define the picture capture method 71 ...

Page 72: ...lable from dealers who carry surveillance and security products Electrically they must be able to provide a momentary contact closure This Camera provides wires for general I O terminal and RS 485 interface as below RS 48 DI DO 12V DC Cable for I O connectors Name Cable Color Function 12VDC Brown White DC 12V 60mA maximum GND Blue White GND D Purple White RS 485 data D Gray RS 485 data DI Green Wh...

Page 73: ...ourself incorrect wiring could damage network camera You could receive the fatal electric shock 9 The external I O is not capable of connecting directly to devices that require large amounts of current In some cases a custom interface circuit customer provided may have to be used Serious damage to network camera may result if a device is connected to the external I O that exceeds its electrical ca...

Page 74: ...cts with any other devices over the network If you want to make sure the IP address of Internet camera utilize the PING command as follows z Start a DOS window z Type ping x x x x where x x x x is the IP address of the Internet camera The replies as illustrated below will provide an explanation to the problem If you want to detect any other devices conflicts with the IP address of Internet camera ...

Page 75: ...ver sometimes some service providers change this port number for some reasons If so user needs to change this port accordingly Dialing procedure 1 Choose a verified player PacketVideo or Realplayer currently 2 Use the following URL to access rtsp host mpeg4 media 3gp Where host is the host name or IP address of the camera Compatible 3G mobile phone Please contact your dealer to get the approved li...

Page 76: ...e range of data sizes for M JPEG mode Average bit rate for MPEG 4 mode Average bit rate for H 264 mode 160 x 120 QQVGA 3 6k byte per frame 64kbps 256kbps 30fps 32kbps 192kbps 30fps 320 x 240 QVGA 8 20k byte per frame 256kbps 768kbps 30fps 192kbps 512kbps 30fps 640 x 480 VGA 20 50K byte per frame 512kbps 2048kbps 30fps 384kbps 1536kbps 30fps 1280x1024 SXGA 100 200k byte per frame NA 512kbps 3076kbp...

Page 77: ...users that could only obtain dynamic IP addresses As to the users that could obtain the static valid IP address they do not usually have to apply the DDNS service Before we decide if DDNS is necessary for the users we have to check what kind of Ethernet network environment we have to install our Networked Device on 1 Environment of Fixed Valid IP Network If users could obtain valid IP addresses th...

Page 78: ...he left side click Create Account 4 Fill the application agreement and necessary information a Username b E mail address and confirmation c Password and confirmation d Submit all the input information and finish creating an account 78 ...

Page 79: ...box There will be an e mail with a title Your DynDNS Account Information Click the hyperlink address to confirm the DDNS service that you just applied Then DDNS you applied activated Click these two options Click to confirm 79 ...

Page 80: ...our username and password that you just applied to login administration interface of DDNS server Input your account 7 If the correct username and password are input you can see the following picture at the top right of the login page 8 Click the Services 80 ...

Page 81: ... the domain name information No 3 1 3 2 4 Setup the DDNS and PPPoE of Network Device At last users have to enter the web page of Networked Device and setup the necessary information of DDNS and PPPoE after the application of DDNS service Please check the user manual to access the DDNS and PPPoE pages After saving the modification restart the device The external users could browse the Networked Dev...

Page 82: ... example 192 168 0 100 2 Access the Router with Your Web browser The following steps generally apply to any router that you have on your network The PLANET WNRT 620 is used as an example to clarify the configuration process Configure the initial settings of the router by following the steps outlined in the router s Quick Installation Guide If you have cable or DSL service you will most likely have...

Page 83: ...e ports need to be made accessible over the Internet This is accomplished using the Virtual Server function on the router The Virtual Server ports used by the camera must be opened through the router for remote access to your camera Follow these steps to configure your router s Virtual Server settings z Click Enabled z Enter a unique name for each entry z Select Both under Protocol Type TCP and UD...

Page 84: ... will need to change the port the camera uses from 80 to something else such as 8080 Not all routers are the same so refer to your user manual for specific instructions on how to open ports Enter valid ports in the Virtual Server section of your router Please make sure to check the box on this line to enable settings Then the device can be access from WAN by the router s WAN IP Address By now you ...

Page 85: ...ther areas are 220V only with the exception of Fortaleza 240V Canada 120V 60 Hz China 220V 50 Hz Finland 230V 50 Hz France 230V 50 Hz Germany 230V 50 Hz Hong Kong 220V 50 Hz India 230V 50 Hz Italy 230V 50 Hz Japan 100V 50 60 Hz Eastern Japan 50 Hz Tokyo Kawasaki Sapporo Yokohoma and Sendai Western Japan 60 Hz Osaka Kyoto Nagoya Hiroshima Malaysia 240V 50 Hz Netherlands 230V 50 Hz Portugal 230V 50 ...

Page 86: ...t needs to be equipped with a weatherproof case for outdoors using However equipped with a weatherproof case might disable the audio function of the device Install this device Status LED does not light up Check and confirm that the DC power adaptor included in packaged is used Secure the power connector and re power it on again The network cabling is required for the device The device uses Categor...

Page 87: ...pport UPnP function Please check user s manual of router and turn on UPnP function Some IP cameras are working but others are failed Maybe too many IP cameras have been installed on the LAN and then NAT router is out of resource to support more cameras You could turn off and on NAT router to clear out of date information inside router Access this device Cannot access the login page and other web p...

Page 88: ...up Security Warning window will appear to download ActiveX Controls When using Windows XP or Vista log on with an appropriate account that is authorized to install applications z Network congestion may prevent the Image screen from appearing quickly You may choose lower resolution to reduce the required bandwidth How to check the device s ActiveX is installed on your computer Go to C Windows Downl...

Page 89: ... rate for the streamed image size Try reducing the video streaming size to 160x120 or 320x240 and or disabling audio z Audio will consume 32 kbps Disable audio to improve video Your Internet connection may not have enough bandwidth to support streaming audio from the device Image Transfer on e mail or FTP does not work z Default Gateway and DNS server address should be set up correctly z If FTP do...

Page 90: ...pness properly Image flickers z Wrong power line frequency makes images flicker Make sure the 50 or 60Hz format of your device z If the object is dark the image will flicker Make the condition around the Camera brighter Noisy images occur The video images might be noisy if the device is located in a very low light environment Make the condition around the camera brighter or turn the White light LE...

Page 91: ... Ethernet 10Base T 100Base TX Networking Protocol TCP UDP HTTP SMTP FTP NTP DNS DDNS DHCP ARP Bonjour UPnP RTSP RTP RTCP PPPoE 3GPP ICMP Browser Software Microsoft Internet Explorer 6 0 or later Cam Viewer Plus Lite Pro Hardware Pan Degree 0 360 degree continuous panning Tilt Degree 90 degree with instant flip Preset Point 64 present points Camera Tour 16 tours Audio in Audio out 1 x MIC in 1 x Li...

Page 92: ...A2 2003 EN 61000 3 2 2006 EN 61000 3 3 1995 A1 2001 A2 2005 IEC 61000 4 2 2001 IEC 61000 4 3 2002 IEC 61000 4 4 2004 IEC 61000 4 5 2004 IEC 61000 4 6 2001 IEC 61000 4 11 2004 Responsible for marking this declaration if the Manufacturer Authorized representative established within the EU Authorized representative established within the EU if applicable Company Name Planet Technology Corp Company Ad...