Planet NAS-7400, User Manual

Page 1: ...4 Bay SATA NAS RAID Server NAS 7400 User s manual Version 1 0 0 ...

Page 2: ...with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there ...

Page 3: ...al Equipment and Satellite Earth Station Equipment As of April 8 2000 Safety This equipment is designed with the utmost care for the safety of those who install and use it However special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment All guidelines of this and of the computer manufacture must therefore be allowed at all times ...

Page 4: ...e PLANET NAS 7400 via NAS Finder 22 2 6 Connecting to PASM 27 2 7 PASM in your Browser 28 Chapter 3 Connecting to NAS 7400 30 3 1 Configure Network Drive on a Windows PC 30 3 2 Setting up a Network Driver on a UNIX or Linux PC 32 3 3 Configure Network Drive on a Macintosh PC 35 3 4 Connecting a USB Printer to NAS 7400 38 3 5 Setting up the Print Server on NAS 7400 39 3 6 Setting up Windows Printin...

Page 5: ...S 7400 s Network Settings 56 5 4 Performing a Backup 57 5 5 Viewing Your Backup Folders 58 5 6 Performing a Restore 59 5 7 Scheduling a Backup 60 5 8 Modifying a Backup Schedule 62 5 9 Viewing the Event Log 64 Chapter 6 The features of PASM 65 6 1 Setup Wizard 65 6 2 Managing Users and Groups 71 6 2 1 Viewing a List of Users 71 6 2 2 Creating a User 71 6 2 3 Changing the Administrator s Password 7...

Page 6: ... Modifying Folder Services 84 6 3 8 Adding a Folder 85 6 3 9 Deleting a Folder 86 6 3 10 Configure Windows Sharing for a Folder 86 6 3 11 Configure the UNIX and Linux Sharing for a Folder 87 6 3 12 Configure the FTP Sharing for a Folder 88 6 4 Managing RAID Volumes 89 6 4 1 Viewing RAID Volume Status 89 6 4 2 Viewing Disk Drive Information 90 6 4 3 Creating a RAID Volume 90 6 4 4 Designating a Spa...

Page 7: ...g the Event Log 100 6 7 2 Setting up SMTP Authentication 101 6 7 3 Viewing the Email Alert List 102 6 7 4 Adding an Email Alert Recipient 102 6 7 5 Deleting an Email Alert Recipient 103 6 7 6 Enabling and Disabling the Buzzer 104 6 7 7 Viewing UPS Status 104 6 7 8 Setting up a UPS 105 6 8 Managing Services 106 6 8 1 Setting System Date and Time 106 6 8 2 Running the Network Time Protocol 106 6 8 3...

Page 8: ...119 Chapter 8 Troubleshooting 121 8 1 Responding to an Audible Alarm 121 8 2 Checking the System Status LED 121 8 3 Checking Disk Status LEDs 122 8 4 Replacing a Failed Disk Drive 122 8 5 Checking RAID Volume Status in PASM 123 8 6 Checking File System Status in PASM 125 8 7 Checking the Event Log in PASM 125 8 8 Checking Enclosure Status in PASM 130 8 9 Resolving Connections with SmartSYNC 130 8 ...

Page 9: ...er Manual 6 Appendix A Maintenance 138 Upgrading the Firmware 138 Installing Application Plug in 139 Replacing the Fan 140 Replacing the Power Supply 142 Connection Problems after Restart 144 Appendix B Specification 145 ...

Page 10: ... 10 Multi protocol system support for Windows UNIX Linux and Macintosh The Administrator can Limit the Amount of Available Disk Space Available to Individual Users NAS to NAS data synchronization and backup User group and folder quota control Advanced RAID bad sector recovery mechanism Support UPnP Auto IP and DHCP client Aluminum Enclosure with an Internal Cooling Fan for Continuous Operation 2 S...

Page 11: ... Business Enterprise and Ultimate clients through SMB and CIFS protocols UNIX and Linux clients through the NFS protocol Macintosh clients through the AFP protocol FTP clients through the FTP protocol DLNA clients through UPnP protocol with an optional plug in Up to 16 concurrent connections 1 3 Package Content NAS 7400 x 1 User s Manual CD x 1 Power Adapter x 1 RJ 45 Cable x 1 Screw Package x 1 Q...

Page 12: ...and queuing Drive roaming among channels S M A R T status polled every 15 minutes Online capacity expansion RAID Level Migration Hot spare drives RAID Volume rebuilding Gigabyte rounding Background rebuilding RAID level support RAID 0 1 5 and 10 Large file support up to 2 TB Unicode file name support Networking 10 100 1000 Mb s Ethernet Port on motherboard File protocols SMB CIFS FTP AFP NFS Netwo...

Page 13: ... S M A R T status polled every 15 minutes Online capacity expansion RAID Level Migration Hot spare drives RAID Volume rebuilding Gigabyte rounding Background rebuilding RAID level support RAID 0 1 5 and 10 Large file system support up to 6 TB Unicode files name support Networking 10 100 1000 Mb s Ethernet Port on motherboard USB ports USB 2 0 up to 480 Mb s two Types A connectors File protocols SM...

Page 14: ...PLANET NAS 7400 User Manual 11 1 5 Physical Detail NAS 7400 Front View Power Button System Status LED Disk Status LED LAN Activate LED One Touch Backup Button Disk Activity LED ...

Page 15: ... of the NAS 7400 Reset Button If forgot the new password you can use the reset button to the default password admin Please press and hold the reset button more than 5 seconds until the System Status LED flashes three times Physical Interfaces Interface Description USB Socket Connects to USB printers and USB Storage Devices LAN Port Connects to the Ethernet cable with RJ 45 connector Power Connecti...

Page 16: ...on lamp System Status Green Normal Enclosure function Amber There is a problem with the fan or power supply Red The fan power supply or file system has failed Disk Status LED Green Normal disk drive function Amber Rebuilding to this disk drive Red Failed disk drive Dark No disk drive is installed ...

Page 17: ... Enterprise Linux 3 0 AS WS ES Red Hat Enterprise Linux 4 0 AS WS ES SuSe Linux Enterprise 10 Server Desktop Apple Macintosh Mac OS X 2 2 System Browser Support Use the latest version of the following browsers to manage the NAS 7400 Internet Explorer Netscape Navigator Mozilla Firefox Safari Mac OS X 2 3 Getting Start This chapter shows you how to configure these steps to connect NAS 7400 ...

Page 18: ...PLANET NAS 7400 User Manual 15 Step1 Install Hard Drive into HDD Tray Step2 Installing Hard Drive into NAS 7400 Step3 Connecting the Network ...

Page 19: ...PLANET NAS 7400 User Manual 16 Step4 Connecting the Power Step5 Press the Power Button Step6 Install the Utility Step7 Use the Software NAS Finder to search NAS 7400 ...

Page 20: ...es 2 4 Installing the Software NAS Finder After connect the NAS 7400 with your computer or the Local Area Network at first time please install the NAS Finder into your computer The NAS finder will search NAS 7400 automatically Note By default setting the NAS 7400 set to Dynamic IP mode so it is necessary to setup a DHCP server on network ...

Page 21: ...AS 7400 User Manual 18 To install the software Step1 Insert the CD into your CDROM and double click on Utility Installer icon The first installer screen appears Step2 Click the Next button to begin installation ...

Page 22: ... Agreement screen appears Please click the I accept the terms of the license agreement option and click the Next button Step4 Please click on Next button to continue the next step If install to different folder click Browse and select another folder ...

Page 23: ... the installation is finished the final installation screen appears Click to Finish button to close the installer Step7 After finished installation it will appear the boot up window and the NAS Finder icon will also show up on the Toolbar and Start Menu Program PLANET NAS Finder Starting up Window ...

Page 24: ...PLANET NAS 7400 User Manual 21 From Toolbar From Start Menu Program PLANET NAS Finder ...

Page 25: ...ill appear the NAS Finder Main screen 2 5 Configure the PLANET NAS 7400 via NAS Finder Note The NAS Setup Wizard will overwrite all existing settings on the NAS 7400 In most cases you should only run the NAS Setup Wizard one time when you first set up your PLANET NAS Finder ...

Page 26: ...etup procedures on your NAS 7400 To set up your NAS 7400 Step1 Please from Start Programs PLANET NAS Finder The Setup Wizard welcome screen appears Set default account Set default NAS machine Locate NAS Do backup now Open advanced management Tool with Web browser Help ...

Page 27: ...efault account button and type the default login user name password admin admin Note By default setting NAS 7400 set to Dynamic IP mode so it is necessary to setup a DHCP server on network environment Step3 The NAS Finder will start to search the NAS device ...

Page 28: ...AS 7400 User Manual 25 Step4 After search success double click nas 7400 25115 192 168 0 101 it will automatically enter to the NAS Finder Main Screen as following The NAS Finder Main screen appears Double Click ...

Page 29: ...ANET NAS 7400 User Manual 26 There are two options on the NAS Finder SmartSYNC include Backup Schedule NAS Restore Schedule List and Event Log Setup Wizard include One Click Setup and Advanced Setup items ...

Page 30: ...b browser Browser Support Choose one of the following browsers to use with PASM Internet Explorer Mozilla Firefox Netscape Navigator Safari Mac OS X Finding the NAS 7400 s IP Address To access the NAS 7400 in your browser you must know the NAS 7400 s IP address Use NAS Finder for this purpose Step1 From Start Programs PLANET NAS Finder Step2 To open the NAS Finder window click on the icon Click ...

Page 31: ...your Browser To log into PASM in your browser Step1 Start your Browser Step2 In the Browser address field type in the IP address of the NAS 7400 For example If the NAS 7400 s IP address is 192 168 1 101 the Browser address field need to enter http 192 168 1 101 The PASM login screen displays ...

Page 32: ...r the login user name and password in the respective fields and then click the Login button Note The default user name and password are both admin The user name and password are case sensitive For more information about PASM see Chapter 6 PASM ...

Page 33: ... Configure Network Drive on a Windows PC If your PC does not have SmartSYNC use the following procedure to setup a Network Drive with My Network Places To setup a network drive i On the Windows desktop double click on the My Network Places icon ii Click the Search button in the toolbar iii If the Search button is not shown from the View menu choose Toolbars then Standard Buttons iv In the Computer...

Page 34: ...The NAS 7400 appears in the search results list v Double click on the NAS 7400 to show the Public folder and any other folders you have created vi Right click on the folder you want and choose Map Network Drive from the dropdown menu ...

Page 35: ...p The folder on the NAS 7400 appears under My Computer as a network drive You can now copy files to and from the folder on the NAS 7400 3 2 Setting up a Network Driver on a UNIX or Linux PC Before you can access the NAS 7400 from a UNIX or Linux PC you must configure the NAS 7400 to communicate with UNIX and Linux On the Windows PC i Start PASM ii In the Tree click on the button beside the File Pr...

Page 36: ...lick on the File Sharing icon in the tree vi Click on the Modify tab vii Check the UNIX Linux box and click OK button viii The UNIX Linux file sharing enables UNIX and Linux PCs to access folders on the NAS 7400 In this case access is given for the PUBLIC folder ix Click the UNIX Linux Sharing tab In the New IP Address field type the IP address of the UNIX Linux PC from which you want to access th...

Page 37: ... press Enter vi You can now copy files to and from the folder on the NAS 7400 vii When you are done with the NAS 7400 type cd umount NAS 7400and press Enter On the Linux PC with Graphic Desktop This procedure is for a RedHat Enterprise Linux 4 configuration If you run a different version of Linux you might have to adapt the procedure See your OS documentation i From the Applications menu choose Ne...

Page 38: ...ive on a Macintosh PC Before you can access the NAS 7400 from a Macintosh Mac OS X PC you must configure the NAS 7400 to communicate with the Mac OS On the Windows PC i Start PASM ii In the Tree click on the button beside the File Print icon to expand the Tree iii Click on the Protocol Control icon and click on the Macintosh tab iv Click the Enable option and then click the OK button v The Macinto...

Page 39: ...i Click on the Modify tab viii Check the Macintosh box and click the OK button ix The Macintosh file sharing enables Macintosh PCs to access folders on the NAS 7400 x In this case access is given for the PUBLIC folder On the Macintosh PC i From the Go menu choose Connect to Server ...

Page 40: ...u type in the dialog box on your Macintosh will be different iv Click the button to add this IP address to the Favorite Servers list v Type the user name and password in the respective fields then click the OK button vi The default user name and password are both admin The user name and password are case sensitive vii In the NAS 7400 dialog box click on the folder you want and click the OK button ...

Page 41: ...om the folder on the NAS 7400 3 4 Connecting a USB Printer to NAS 7400 To connect a USB printer to the NAS 7400 i Set up your printer according to the printer s Setup Guide or User Manual Install the printer drivers onto your PC as described in the printer s Setup Guide or User Manual ii Attach the USB cable from your printer to one of the USB connections on the back of the NAS 7400 USB Connection...

Page 42: ... the OK button to save your settings 3 6 Setting up Windows Printing To set up printing on a Windows PC i On the Windows desktop double click on the My Network Places icon ii Click the Search button in the toolbar iii If the Search button is not shown from the View menu choose Toolbars then Standard Buttons iv In the Computer name field type the IP address of the NAS 7400 and click the Search butt...

Page 43: ... Connect from the dropdown menu x When the warning message about printer drivers appears click the OK button to continue xi In the Add Printer Wizard click on the Manufacturer and model name of your USB printer then click the OK button xii In the Add Printer Wizard click the OK button ...

Page 44: ...ferent version of Linux you might have to adapt the procedure See your OS documentation i From the Applications menu choose System Settings then Printing Printer configuration window opens ii Click the New button iii Add a new print queue dialog box opens iv Click the Forward button v In the Name field type a name for the printer such as NAS_printer a description and click the Forward button vi Fr...

Page 45: ...e Forward button The Authentication dialog box opens x In the User name and Password fields type admin then click the OK button The user name and password are case sensitive The Printer Model dialog box opens xi From the dropdown menu choose the manufacturer of your printer xii From the model list highlight the model of your computer Then click the Forward button ...

Page 46: ... iii In the Printer List click on the Add icon The Printer List displays a new panel iv In the new panel from the popup menus choose Windows Printing Workgroup v From the list highlight the NAS 7400 and click the Choose button vi A user name and password dialog box appears Type the user name and password in the respective fields then click the OK button vii The default user name and password are b...

Page 47: ...light the USBPTR01 in the list USBPRT01 represents the USB printer connected to the NAS 7400 ix In the Printer Model popup menu choose the make of your printer x In the Model Name list choose the model of your printer xi Click the Add button USBPTR01 is added to your printer list ...

Page 48: ...er is more convenient The USB drive or memory stick appears as a folder called usbdisk when you create your network drive See the instructions on the following page NAS 7400 supports USB drives and memory sticks formatted to FAT32 or Ext3 file formats If the NAS 7400 does recognize the USB drive or memory stick the usbdisk folder does not appear Windows PC The USB drive appears as a folder on the ...

Page 49: ...ars as a folder on the NAS 7400 when you create a network drive on a Macintosh PC 3 10 Disconnecting a USB Drive To disconnect a USB drive or memory stick from the NAS 7400 i Be sure that no files on the USB drive or memory stick are still open ii Unplug the USB drive or memory stick from the NAS 7400 The NAS 7400 automatically unmounts the USB drive or memory stick ...

Page 50: ...rive in your PC However you can use the NAS 7400 utility to save your system backup file See your Windows documentation for information about system backups For One Touch Backup to work you must Enable One Touch Backup on the NAS 7400 Create a Backup Schedule in SmartSYNC Note Windows does not allow SmartSYNC to access protected folders and files If you want to perform a backup you must first disa...

Page 51: ...click the Enable button for One Touch Backup Services then click the OK button 4 2 Creating a Backup Schedule For each folder you want to backup you must create a backup schedule To create a Backup Schedule in SmartSYNC i In SmartSYNC click on the Schedule tab ...

Page 52: ...le from the specific location you want to backup iii Click the Schedule button to setup the schedule setting If you chose hours choose the number of hours from the dropdown menu If you chose daily choose the time of day in the hour 24 hour clock and minute dropdown menu ...

Page 53: ...0 User Manual 50 If you chose weekly choose the time of day and day of the week in the hour 24 hour clock minutes and day dropdown menus If finished please click the Add button iv Click the Backup to start to backup ...

Page 54: ...backed up onto the NAS 7400 The One Touch Backup function backs up all of the folders on your PC for which you created a backup schedule 4 4 Viewing Your Backup Files To view your backup files on the NAS 7400 i On the Windows PC desktop double click on the My Computer icon ii Under Network Drives double click on the NAS 7400 iii On the NAS 7400 find the folder called BACKUPDATA One Touch Backup Bu...

Page 55: ... in the restore location folder on your PC the Restore function will overwrite those files on your PC If you do not want to overwrite the files on your PC take one of the following actions Move the current files to a different folder on your PC Choose a different restore location folder To restore backup files from the NAS 7400 to your PC i On the Windows PC open SmartSYNC and click on the Restore...

Page 56: ...i Choose a restore location Restore to Original folder The same folder on your PC from which the files were copied for the backup Restore to a specific folder A folder on your PC that you specify You can use to allocate the folder which you want to restore vii Click on to start The files are copied from the NAS 7400 to your PC viii If you selected a restore location on your PC other than the origi...

Page 57: ...nstallation the SmartSYNC utility starts automatically in the background on your Windows PC SmartSYNC does not run on UNIX Linux or Macintosh PCs 5 1 Opening the SmartSYNC Windows To open the SmartSYNC window double click on NAS Finder on the right of toolbar ...

Page 58: ...The SmartSYNC window opens 5 2 Displaying the NAS 7400 on your Network To display the summary of NAS 7400 on your network open the Setup Wizard window The Setup Wizard window opens with the One Click Setup tab selected A list of NAS 7400 appears on One Click Setup tab Double Click ...

Page 59: ...PLANET NAS 7400 User Manual 56 5 3 Changing the NAS 7400 s Network Settings To change the NAS 7400 s network settings i Open the Setup Wizard window ii Click on the Advanced Setup tab ...

Page 60: ...ackup copies folders from your PC to the NAS 7400 Note The NAS 7400 and SmartSYNC cannot restore a failed boot drive in your PC However you can use the NAS 7400 to save your system backup file See your Windows documentation for information about system backups Note Windows does not allow SmartSYNC to access protected folders and files If you want to perform a backup you must first disable protecti...

Page 61: ... the selected folder The backup will include the folder you select and all subfolders ii When you are ready perform the backup click the Backup button right 5 5 Viewing Your Backup Folders To view your backup folders on the NAS 7400 On the Windows desktop double click on the My Computer icon i Under Network Drives double click on the NAS 7400 ii On the NAS 7400 find the folder called BACKUPDATA ii...

Page 62: ...ndow ii Highlight a server in the Server List iii Click on the Restore tab iv Select a Source Sources are identified by drive letters and correspond to a specific folder on the NAS 7400 v Choose a restoration location Restore to original folder The files from the NAS 7400 will overwrite the files on our PC Select to a specific folder The files from the NAS 7400 are saved in a set of folders that m...

Page 63: ...g actions To perform the Restore now click Start button To perform the Restore later click the Apply button to save your settings When you are ready perform the backup click the Tools menu and choose Restore 5 7 Scheduling a Backup A Backup copies folders from your PC to the NAS 7400 Note The NAS 7400 and SmartSYNC cannot restore a failed boot drive in your PC However you can use the NAS 7400 to s...

Page 64: ...ackup Choose a Schedule interval by number of hours daily or weekly Choose a setting If you chose hours choose the number of hours from the dropdown menu If you chose daily choose the time of day in the hour 24 hour clock and minute dropdown menu If you chose weekly choose the time of day and day of the week in the hour 24 hour clock minutes and day dropdown menus ...

Page 65: ...ee iv The Folder List is a representation of the file structure on your PC Click on the folder you want to backup v A checkmark appears beside the selected folder The backup will include the folder you select and all subfolders 5 8 Modifying a Backup Schedule You can change source folders time and day settings for a scheduled Backup To modify a Backup Schedule i Open the SmartSYNC window ii Click ...

Page 66: ...lect the time and day settings vi Click Finish to save your settings To delete a Backup Schedule i Open the SmartSYNC window ii Click on the Schedule tab iii In the Schedule list highlight the schedule you want to delete iv Click the Delete button v In the confirmation box click Yes ...

Page 67: ...Event Log tab From the Type menu select the type of events you want to display All All events Info Information events only Error Error events only Clearing the Event Log To clear the Event Log i Open the SmartSYNC window ii Click on the Event Log tab iii Click on Clear All iv Or click on the Event menu and choose Clear All ...

Page 68: ...he sign to show the functions Click on the function icons to display their information on the screen Each function has one or more tabs in its screen 6 1 Setup Wizard If you used the NAS Setup Wizard utility to set up your NAS 7400 you do not need to run the Setup Wizard in PASM If you have not yet set up your NAS 7400 Step1 In the Tree click on the beside the Wizard icon then on the Setup Wizard ...

Page 69: ...he NAS 7400 Use only letters numbers and the underscore character for the name In Network Configuration please choose one of the following options Configure using DHCP Choose this option if your network has a DCHP server with addresses available Configure using Specify an IP address Choose this option if you want to set the IP address and other network setting manually ...

Page 70: ...administrator password into the New Password field Retype Password Retype the new password into the Retype Password field To add a user click the Add new user button on New User Configuration option If you clicked the Add new user option button type a user name and password into the fields provided then click the Add button If finished please click the Next button to continue the next step Step5 T...

Page 71: ...ess from PCs using FTP To type new names into the Workgroup Name and Computer Description fields If finished please click the Next button to continue the next step Step6 Configure the File Sharing Configuration and you must add at least one folder which you will access from your PC as a network drive To add a folder click the Add new folder option button ...

Page 72: ...to continue the next step Step7 RAID Configuration If a RAID Volume already exists on the NAS 7400 information about the RAID Volume is shown To change the RAID you must delete it first and run the Setup Wizard again From the RAID Level dropdown menu select the RAID level you prefer for your disk array See for more information Highlight disk drives in the Free Disks column and click the button to ...

Page 73: ...S 7400 User Manual 70 If finished please click the Next button to continue Step8 Click the Finish button to set up your NAS 7400 The setup process takes several minutes depending on the size of your disk drives ...

Page 74: ...ging Users and Groups 6 2 1 Viewing a List of Users To view the list of Users In the Tree click on the button beside the Users Groups icon 6 2 2 Creating a User Click on the User Management icon A list of users appears on the Information tab ...

Page 75: ...ype Password field If finished please click the OK button 6 2 3 Changing the Administrator s Password To change the Administrator s password please click Change Password tab New Password Type a new password into the fields provided Retype Password Retype the new password into the Retype Password field If finished please click the OK button Note If you forget your new password you can push the Rese...

Page 76: ...ided Retype Password Retype the new password into the Retype Password field If finished please click the OK button 6 2 5 Deleting a User You cannot delete the Administrator or the Guest To delete any other user please click on the Delete User tab Click the left of the user you want to delete and then click the OK button to delete the user 6 2 6 Viewing a List of Groups Groups are composed of users...

Page 77: ...s are composed of users You can assign permissions to a group the same as you would do with individual users You can create up to 256 groups To create a group please click Create tab icon Group Name Type a group name in the field provided If finished please click the OK button 6 2 8 Adding Members to a Group You must create a group before you can assign members to it ...

Page 78: ...lick the button to move them to the Members column iii If finished please click the OK button 6 2 9 Removing Members from a Group To remove members from a group please click Group Members tab i From the dropdown menu choose a group from which you want to remove members ii Highlight users in the Members column and click the button to move them to the Users column iii If finished please click the OK...

Page 79: ...te tab i Click the option button next to the group you want to delete ii If finished please click the OK button 6 2 11 Viewing Quotas Quotas are portions of storage space that you assign to each user or group To view a quota please click Quota icon A list of users and groups and the following data appear on the screen Currently assigned quotas Free space Used space ...

Page 80: ...names of groups are preceded with a symbol To set a quota please click Settings tab i Highlight the user or group whose quota you want to assign ii Click on one of the following options Unlimited and Limited Quota iii If you chose Limited Quota type a number into the field provided This number represents how many MB of data the user or group can access iv If finished please click the OK button 6 3...

Page 81: ... option button to make the NAS 7400 a member of An Active Directory AD Domain or A Workgroup iv If you chose an AD Domain enter the following in the fields provided Domain Name Kerberos Key Distribution Center Administrator Name Administrator Password See your Network Administrator for help with this information v If you chose a Workgroup enter the Workgroup name into the field provided ...

Page 82: ...he Folder Name dropdown menu x In the User Group list highlight the name of a user or group Group names are preceded by the character xi Under Permissions choose a permission level for this user or group Deny Access Read Only Read and Write xii Click the OK button to save your settings xiii You can now access the folder you selected from a Windows PC 6 3 2 Configure for UNIX Linux Access Follow th...

Page 83: ...for help with this information iv Click the OK button to save your settings v In the Tree click on the button beside the File Sharing icon Click on the Modify tab vi From the Folder name dropdown menu choose the folder you want to access vii Check the UNIX Linux box viii Click the OK button to save your settings ix In the Tree click on the button beside the Sharing Setup icon Click on the UNIX Lin...

Page 84: ...ow access the folder you selected from a UNIX or Linux PC 6 3 3 Configure for Macintosh Access Follow this procedure to set up access from a Macintosh PC please click on the Macintosh tab i Click the Enable option button beside Services ii Click the OK button to save your settings iii In the Tree click on the button beside the File Sharing icon Click on the Modify tab iv From the Folder name dropd...

Page 85: ...ngs iii In the Tree click on the button beside the File Sharing icon Click on the Modify tab iv From the Folder name dropdown menu choose the folder you want to access v Check the FTP box vi Click the OK button to save your settings vii You can now access the specified folder from your PC using FTP viii If your FTP client does not support Unicode only use ASCII characters to name your shared folde...

Page 86: ...n beside Services iii Click the OK button to save your settings iv Click on the Printer Server tab v Click the Enable option button beside Printer Server vi Click the OK button to save your settings Note The Printer Server tab also verifies that your USB printer is connected and online If you do not see your printer on the Printer Server tab take the necessary action to connect and power the print...

Page 87: ...Sharing icon A list of current folders appears in the Information tab 6 3 7 Modifying Folder Services Services enable different types of PCs to access your folders Use this function to add or remove a service for a specific folder To modify the services on a folder please click Modify tab Volume dropdown menu select the RAID Volume containing the folder you want to modify Folder Name dropdown menu...

Page 88: ...a Folder A folder is the entity that appears as a Network Drive on your PC To add a folder please click Create tab Volume dropdown menu select the RAID Volume in which you want to create a new folder Folder Name field type a name for your new folder Check the boxes beside the services you want to use and click the OK button if finished ...

Page 89: ...finished please click the OK button Note When you delete a folder you delete all the data saved in the folder Back up any important data before you delete a folder 6 3 10 Configure Windows Sharing for a Folder Windows sharing assigns user access the folders on your NAS 7400 By default all users and groups have read only access To set up Windows sharing for a folder ...

Page 90: ...s Read Only Read and Write If finished please click the OK button 6 3 11 Configure the UNIX and Linux Sharing for a Folder UNIX and Linux sharing designates which UNIX and Linux PCs can access the folders on your NAS 7400 You specify a UNIX or Linux PC by its IP address You can add up to 256 IP addresses for all of your folders You must designate the IP addresses for each folder individually To se...

Page 91: ...sers and groups have read only access To set up FTP sharing for a fold please click on the FTP Sharing tab Volume dropdown menu Select the RAID Volume containing the folder you want to modify Folder Name dropdown menu Select the folder you want to modify In the User Group list Highlight the user or group to which you want to assign permissions In the Permission list click on the option button for ...

Page 92: ...plays the current RAID system and its status RAID Name The name of your RAID automatically assigned when it was created RAID Level RAID 0 1 5 or 10 specified when it was created Capacity Data capacity of the RAID Volume in GB RAID Status Functional is normal Critical means a disk drive has failed Offline means you cannot access your data Critical and offline RAIDs require you to take corrective ac...

Page 93: ...rm RAID Volume refers to one or more disk drives working together as a RAID logical drive You can also use a USB disk to create a RAID Volume You must have unassigned disk drives in your NAS 7400 to create a new RAID To create a new RAID Volume and please click on the Create tab i From RAID Level dropdown menu select the RAID level you prefer for your disk array ii Highlight disk drives in the Fre...

Page 94: ... column v If finished please click the OK button 6 4 5 Migrating a RAID Volume To migrate a RAID Volume means to change its RAID level or to add disk drives To migrate a RAID Volume i Click on the RAID Management icon ii Click on the Modify tab iii From the Current Volume dropdown menu select the RAID Volume which you want to modify iv In the Migrate to RAID Level dropdown menu select the target R...

Page 95: ...t until later x Click on the File System Management icon xi In the File System Status tab click on the Extend File System button 6 4 6 Deleting a RAID Volume To delete a RAID Volume please click on the Delete tab i Click the option button beside the RAID Volume you want to delete ii Click the OK button iii In the confirmation box type yes into the field provided and click the OK button iv After a ...

Page 96: ... attached to the NAS 7400 please click on the File System Management icon The USB drive or memory stick appears as a Volume called USBDISK You do NOT create a RAID Volume or folders with the USB drive or memory stick as you would with the disk drives installed in the NAS 7400 enclosure With the USB drive or memory stick connected to the NAS 7400 create a network drive on your PC and choose the USB...

Page 97: ...for UNIX and Linux PCs and NAS 7400 Click on the Format USB Disk button In the confirmation box type yes then click the OK button Formatting requires several minutes depending on the size of your USB drive or memory stick Note When you format a USB drive or memory stick you delete all the data saved on it Back up any important data before you format 6 5 Managing Backups 6 5 1 Viewing a List if Sna...

Page 98: ...elect the RAID Volume you want to backup v Next to Snapshot Status click the Enable option vi In the Reserve Capacity dropdown menu select a portion in GB of the RAID Volume you want to reserve for snapshots vii Click the OK button viii In the confirmation box type yes into the filed provided than click the OK button 6 5 3 Viewing the NAS Replication Schedule NAS Replication is a feature that uses...

Page 99: ...NAS 7400 is the primary the other NAS 7400 is the backup Backup Server This NAS 7400 is the backup the other NAS 7400 is the primary Primary or Backup Server The IP address of the other NAS 7400 on the network Schedule Replication schedule in number of hours daily or weekly Appears on the primary server 6 5 4 Setting up NAS Replication To set up NAS replication i In the Tree click on the beside th...

Page 100: ...dress of the other NAS 7400 on your network vi Under Schedule click the option button for the schedule type you want Disable Disables NAS Replication Do it at once Performs a NAS Replication when you click the OK button Time interval by hour Set an hourly interval for NAS Replications to happen Daily Sets the time of day when the NAS Replications happen Weekly Sets the time of day and day of the w...

Page 101: ...Network Connection 6 6 1 Viewing Network Setup Information To view network setup information i In the Tree click on the beside the Network icon ii Click on the Network Setup icon The current network setup for this NAS 7400 displays on the Information tab Computer Name IP Address Subnet Mask Default Gateway IP Address Primary Domain Name Server IP Address Secondary Domain Name Server IP Address To ...

Page 102: ...k settings Specify an IP address Choose this option if you want to make your network settings manually vi If you chose Specify an IP address enter the following settings in the fields provided IP Address Subnet Mask Default Gateway IP Address Primary Domain Name Server IP Address Secondary Domain Name Server IP Address See your Network Administrator for help in making these settings Click the OK b...

Page 103: ...n the Tree click on the beside the Network icon ii Click on the Network Setup icon iii Click on the Jumbo Frame tab iv From the MTU dropdown menu select the maximum MTU or frame size 1500 bytes default 4000 bytes 7000 bytes 9000 bytes v Click the OK button to save your setting 6 7 Making Management Settings 6 7 1 Viewing the Event Log The event log keeps a log of the 20 most recent events on the N...

Page 104: ...cation In order to set up email alerts over a network you must enable the SMTP service specify a SMTP server and in most cases supply authentication information See your Network Administrator for help with these settings To set up SMTP authentication i In the Tree click on the beside the Management icon ii Click on the Mail Alert icon iii Click on the Setup tab iv Next to Service click on the Enab...

Page 105: ...ollowing In the User Name field type the mail server account name In the Password field type the password of the mailer server account ix Click the OK button 6 7 3 Viewing the Email Alert List The NAS 7400 will send alerts via email to the recipients you designate To view a list of Email Alert recipients i In the Tree click on the beside the Management icon ii Click on the Mail Alert icon The list...

Page 106: ...the recipient s email address v Click the OK button 6 7 5 Deleting an Email Alert Recipient To delete an Email Alert recipient i In the Tree click on the beside the Management icon ii Click on the Mail Alert icon iii Click on the Delete tab iv Click the option button beside the E Mail Address you want to delete v Click the OK button vi In the confirmation box click the OK button ...

Page 107: ...that you leave the buzzer enabled To disable the buzzer i In the Tree click on the beside the Management icon ii Click on the Buzzer icon iii Click on the Disable option button iv Click the OK button v Click the Enable option button and click the OK button to enable the buzzer 6 7 7 Viewing UPS Status If you have an APC Uninterruptable Power Supply UPS attached to the NAS 7400 you can check its st...

Page 108: ...k on the Setup tab The Setup tab enables you to tell the NAS 7400 how and when to shutdown after a power failure Click the option button beside the shutdown option you want Disable The NAS 7400 will continue to run until the UPS battery is depleted Shutdown when the UPS reaches a set percentage of reserve power Shutdown when the UPS reaches a set number of minutes of remaining runtime Shutdown aft...

Page 109: ...icon iii Click on the Setup tab iv From the dropdown menus choose the time and date values v Click the OK button 6 8 2 Running the Network Time Protocol You can use the Network Time Protocol NTP to set the system date and time on your NAS 7400 to synchronize itself with an external Time Server To run the Network Time Protocol i In the Tree click on the beside the System icon ii Click on the Date T...

Page 110: ... to happen Daily Sets the time of day when the synchronization happens Weekly Sets the time of day and day of the week when the ix Click the OK button 6 8 3 Viewing the Results of NTP Synchronization To view the results of NTP synchronization i In the Tree click on the beside the System icon ii Click on the Date Time icon iii Click on the NTP tab The results of the latest synchronization are displ...

Page 111: ...ot runs automatically When the NAS 7400 is fully booted The System Status LED turns green right The buzzer beeps one time if the buzzer is enabled 6 8 5 Shutting Down the NAS 7400 The only time you need to shut down the NSA 7400 is to replace the disk drive cooling fan or the power supply See Appendix B Maintenance During and after the shutdown none of your folders will be accessible from your net...

Page 112: ...he only time you need to shut down the NAS 7400 is to replace the disk drive cooling fan or the power supply See Appendix B Maintenance During and after the shutdown none of your folders will be accessible from your network PCs To shut down the NAS 7400 i In the Tree click on the button beside the System icon ii Click on the Reboot Shutdown icon iii Click on the Shutdown option iv If finished plea...

Page 113: ...n beside the System icon ii Click on the Reboot Shutdown icon iii Click on the System Information tab System Information includes Operating System Embedded Linux Firmware Version Changes when you upgrade the firmware CPU model MPC 8343 Network Adapter Gigabit Ethernet Network Flow Inflow and Outflow speeds in bits per second ...

Page 114: ...re information i In the Tree click on the button beside the System icon ii Click on the Reboot Shutdown icon iii Click on the Enclosure Information tab Enclosure Information includes CPU temperature System temperature System Fan Speed Power Status 5V Power Status 12V Power Status 3 3V ...

Page 115: ...ll storage capacity for a single Volume Data redundancy fault tolerance for ensuring continuous system operation in the event of a disk drive failure Different RAID levels use different organizational models and have varying benefits 7 1 1 RAID 0 Stripe When a RAID Volume is striped the read and write blocks of data are interleaved between the sectors of multiple disk drives Performance is increas...

Page 116: ...g elevator seek and load balancing techniques where the workload is distributed in the most efficient manner Whichever drive is not busy and is positioned closer to the data will be accessed first With RAID 1 if one disk drive fails or has errors the other mirrored disk drive continues to function This is called Fault Tolerance Moreover if a spare disk drive is present the spare drive will be used...

Page 117: ... drive times the number of disk drives minus one Hence a RAID 5 Volume with four 100 GB disk drives will have a capacity of 300 GB A RAID Volume with two 120 GB disk drives and one 100 GB disk drive will have a capacity of 200 GB RAID 5 is generally considered to be the most versatile RAID level RAID 5 requires a minimum of three disk drives 7 1 4 RAID 10 Mirror Stripe Mirror Stripe combines both ...

Page 118: ... RAID 10 Volume equals the capacity of the smallest disk drive times the number of disk drives divided by two In some cases RAID 10 offers double fault tolerance depending on which disk drives fail RAID 10 Volumes on NAS 7400 consist of four disk drives Because all of the available disk drives are used for the RAID Volume you cannot set up a spare drive with RAID 10 ...

Page 119: ...hannels and drives No parity calculation overhead is involved Not a true RAID because it is not fault tolerant The failure of just one drive will result in all data in an RAID Volume being lost Should not be used in mission critical environments Recommended applications for RAID 0 Image Editing Pre Press Applications Any application requiring high bandwidth RAID 1 Advantages Disadvantages Simplest...

Page 120: ...WWW E mail and News servers Intranet servers RAID 10 Advantages Disadvantages Implemented as a mirrored RAID Volume whose segments are RAID 0 RAID Volumes High I O rates are achieved thanks to multiple stripe segments Very high disk overhead uses only 50 of total capacity Recommended applications for RAID 10 Imaging applications Database servers General fileserver 7 2 1 TB Limitation In order to b...

Page 121: ...ate the Free disk drive as a Spare 7 4 Automatic Rebuilding When a disk drive in your RAID 1 5 or 10 Volume fails and a replacement disk drive become available the RAID Volume will rebuild itself to the new disk drive automatically For RAID 1 and three drive RAID 5 Volumes you can designate a spare drive If a spare drive is present when the RAID Volume experiences a disk drive failure the rebuild ...

Page 122: ...for each RAID level You must meet all of the requirements in order to successfully migrate a RAID Volume In most cases you must add one or more disk drives during the migration process You can never reduce the number of disk drives While the migration is running you can still access the folders on your RAID Volume and the data they contain The tables below shows the migration options for a source ...

Page 123: ... same number of disk drives RAID 5 3 disk drives minimum At least 1 more disk drive than the RAID 1 RAID Volume RAID 5 A RAID 5 source Volume can migrate to the following target RAID levels Target Requirements RAID 0 Can use same number of disk drives RAID 5 Add a disk drive RAID 10 A RAID 10 source Volume cannot migrate or add more disk drives ...

Page 124: ...ar the two beep pattern check the following items System Status LED Drive Status LED RAID Volume status in NAS 7400 File System status in NAS 7400 Enclosure status in NAS 7400 Event Log in NAS 7400 Your email inbox 8 2 Checking the System Status LED The NAS 7400 system status LED reports the condition of the Enclosure fan and power supply Green Normal Enclosure function Amber There is a problem wi...

Page 125: ... greater capacity You do not have to power down the NAS 7400 i Open the NAS 7400 s front door ii Pull out the drive carrier with the failed drive iii Remove the failed disk drive from the drive carrier iv Install a new disk drive into the carrier v Place the carrier with the new disk drive back into the open slot in the NAS 7400 If the failed drive belonged to a RAID Volume the RAID Volume will be...

Page 126: ... to a Critical RAID Volume How the NAS 7400 responds to a Critical RAID Volume depends on the RAID level of your Volume and whether you have a spare drive available For a RAID 1 Volume or a three drive RAID 5 Volume if a spare drive is available the RAID Volume begins rebuilding itself automatically For RAID 1 5 and 10 Volumes when no spare drive is available you must replace the failed disk drive...

Page 127: ...in order to send your NAS 7400 for service Use the Recover function to validate the RAID Volume The Recover tab is only active when an invalid RAID Volumes present and can be recovered RAID Critical icon Recover tab is active RAID Volume is functional An invalid RAID Volume in PASM Using the Recover Function To validate the RAID Volume In the Tree click on the button beside the RAID File System ic...

Page 128: ...al the file system contains errors and you must rebuild the file system See below Rebuilding the File System Note When you rebuild a File System you delete all the folders in the RAID volume and all the data saved in the folders To rebuild a File System i In the Tree click on the button beside the RAID File System icon ii Click on the File System Management icon iii In the File System Status tab c...

Page 129: ... to your commands Many events are also reported via email The NAS 7400 s buzzer sounds for serious events that require your attention A list of event categories is shown below File System NAS Replication Snapshots System enclosure Disk Drives RAID Volumes Reported Event Corrective Action File System File system of volume X content errors Check the system before continuing The file system has a pro...

Page 130: ... is currently doing a replication Wait until the current replication is done Then try the second replication again NAS replication is failed There is a failed network connection between the two NAS 7400s Correct the problem and try again Snapshots The snapshot capacity usage which timestamp is date and time of volume X is over 90 Move the snapshot volume to another storage location Or delete the s...

Page 131: ...eed is lower than 1500 RPM Check the system before continuing Replace the fan AC Power failure System will shut down Restore the AC power Then restart the NAS 7400 Disk Drives Task X timeout on disk Y at LBA address A LBA error Check the disk drives Check the RAID Volume Replace the disk drive or rebuild the RAID Volume as needed Task X disk error on disk Y at LBA address with status Z S M A R T t...

Page 132: ...by user action Migration or Rebuilding on array X completed RAID Volume Migration or Rebuild has finished Normal Migration or Rebuilding on array X aborted at Y RAID Volume Migration or Rebuild was aborted stopped by user action Migration or Rebuilding on array X aborted at Y because of error RAID Volume Migration or Rebuild has aborted stopped because of an error Check the disk drives Check the R...

Page 133: ... or system temperature is above specification Be sure there is adequate air flow around the NAS 7400 Be sure the ambient temperature is below 35 95 Check the fan speed ii If the fan speed is below specification replace the NAS 7400 s disk drive cooling fan iii If any power status is out of specification replace the NAS 7400 s power supply 8 9 Resolving Connections with SmartSYNC The SmartSYNC util...

Page 134: ...that SmartSYNC is looking on the network where the NAS 7400 is installed i Open SmartSYNC ii In the dropdown menu choose the IP address of the network interface card connected to the network where you installed the NAS 7400 8 10 Solving Network Connection Problems Most network connection problems are the result of poor connections When the NAS 7400 is fully booted and connected to the network the ...

Page 135: ... the NAS 7400 network connector at one end and to the network switch hub or facility network connection at the other If the cable connections are good remove the existing network cable and install a known good network cable 8 11 Checking Your Email Inbox If you enabled Mail Alert in PASM the NAS 7400 will send you an email message when a problem arises Look for a message from root Email message fr...

Page 136: ...t button and System Status LED 8 13 Resolving a Windows Firewall Issue If you a running a personal firewall on your Windows PC the firewall might prevent the you from accessing the NAS 7400 over your network Follow this procedure to add an exception for the NAS 7400 i From the Windows Start menu Settings Network Connections The Network Connections window opens Right click on Local Area Connection ...

Page 137: ...k on the UDP option button xi In the Internal Port field type 49152 xii Click the OK button xiii Click the OK buttons in the Advanced Settings Windows Firewall and Local Area Connection Properties dialog boxes Windows Firewall Advanced Service Settings 8 14 Frequently Asked Questions Q1 The NAS 7400 worked OK until I turned it off When I turned it on again my Windows network drive connection no lo...

Page 138: ...S 7400 Q4 I tried to connect my NAS 7400 as a network drive using SmartSYNC but Windows displayed an error message A4 There might be an IP address conflict between the NAS 7400 and another device on your network See your Network Administrator for assistance Q5 I cannot log into the NAS 7400 with through the AD Domain A5 Be sure you use a domain name user name when you log into the NAS 7400 using S...

Page 139: ... USB drive or memory stick to NAS 7400 you can see the files on it But if you attempt to copy files to the drive or memory stick Windows might display a disk full message Q10 How do I remove a USB drive or memory stick from the NAS 7400 A10 Be sure that no files on the USB drive or memory stick are still open Then unplug the USB drive or memory stick from the NAS 7400 The NAS 7400 automatically un...

Page 140: ... RAID Volume on the new NAS 7400 you must run the Recover function When NAS 7400 s memory does not match the RAID Volume on the disk drives the RAID Volume is considered invalid and the Recover function becomes available Q15 I set up email alert recipients but they never receive any messages A15 In most cases you must setup SMTP authentication in order for your alert messages to pass your SMTP ser...

Page 141: ...con iv From the Volume dropdown menu choose the Volume that has the folder with the firmware image file v From the Folder dropdown menu choose the Folder that contains the firmware upgrade file vi In the File Name field type the name of the firmware upgrade file vii Click the OK button to begin the upgrade viii The upgrade takes about two to three minutes Note Do not disconnect the power or shut d...

Page 142: ...Follow this procedure to install an application plug in on your NAS 7400 Downloading the Plug in File i To download the plug in file ii Download the plug in file you want from the PLANET website onto your PC iii Copy the plug in file from your PC to a folder on the NAS 7400 Installing the Plug in File i Please copy the plug in file from your PC to a folder on the NAS 7400 ii Start the PASM interfa...

Page 143: ...ee click on the beside the System icon ii Click on the Reboot Shutdown icon iii Click on the Reboot option iv Click the OK button v In the confirmation box click the OK button vi The reboot runs automatically When the NAS 7400 is fully booted vii The System Status LED turns green right viii The buzzer beeps one time if the buzzer is enabled Replacing the Fan Follow this procedure to replace the di...

Page 144: ...ins vi Check the direction arrow on the new fan to be sure it blows outward vii Align the new fan with the locating pins on the back panel and gently press the fan into place on the panel viii The fan snaps into place between the retainer clips ix Reconnect the fan power harness to its connector on the motherboard x Place the back panel onto the enclosure and install the four screws to attach the ...

Page 145: ...rd then set side the back panel iv Pick up the NAS 7400 and turn the NAS 7400 upside down v Remove the five screws from the bottom of the enclosure vi Gently pull the silver side panel away from the chassis vii Gently slide the blue side panel forward toward the disk drive end then away from the chassis viii Lift the bottom panel from the back end and slide it off the chassis Remove and Replace th...

Page 146: ...to the NAS 7400 chassis ii The bottom panel locks under the front disk drive end panel iii Place the blue side panel beside the NAS 7400 chassis and slide it into place iv Place the silver side panel onto the chassis v The silver panel snaps into place vi Install the five screws that attach the bottom of the enclosure vii Turn the enclosure over and place it on its feet viii Reconnect the fan powe...

Page 147: ...e network drive or printer connection failures check the NAS 7400 s current IP address If the NAS 7400 s IP address has changed your previous network drives and printer connections will no longer work Here are two possible solutions You may be able to reset the NAS 7400 s IP address manually Note that changing the NAS 7400 s IP address may cause an IP address conflict on your network Check with yo...

Page 148: ...mart UPS Support Protocol TCP IP HTTP FTP SMB Client OS Windows Mac OS Linux Unix System Configuration Windows Base utility Web Browser Supported Concurrent Users Up to 16 Max User Account Up to 512 Share Folder Up to 1024 File Language Format 6 English French German Italian Spanish and Russian Environment Specifications Dimension W x D x H 230 x 188 x 153 W x D x H Power Input Voltage 100 240V AC...

Page 149: ...s B EN 61000 3 2 2000 EN 61000 3 3 1995 A1 2001 EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 2 2001 IEC 61000 4 3 2002 IEC 61000 4 4 1995 A1 2000 A2 2001 IEC 61000 4 5 2001 IEC 61000 4 6 2001 IEC 61000 4 8 2001 IEC 61000 4 11 2001 Responsible for marking this declaration if the Manufacturer Authorized representative established within the EU Authorized representative established within the EU if appl...