Planet VIP-361PE, User Manual

Page 1: ...User s Manual VIP 361PE Full Function PoE IP Phone...

Page 2: ...naccuracies that may be contained in this User s Manual PLANET makes no commitment to update or keep current the information in this User s Manual and reserves the right to make improvements to this U...

Page 3: ...to numerous hardware and software products by their trade names In most if not all cases their respective companies claim these designations as trademarks or registered trademarks Revision User s Man...

Page 4: ...monitoring your IP Phone from web browser 15 Manipulation of IP Phone via web browser 15 Chapter 4 VoIP IP Phone Status 16 Status 16 Basic 16 DHCP 18 Syslog 18 Chapter 5 SIP Account Setting 19 SIPAcc...

Page 5: ...og 45 Chapter 8 VoIP IP Phone Administration 46 Management 46 Time Date 46 Password Reset 48 Web Access 49 System Log Setting 49 Factory Defaults 50 Update Firmware 51 Security 51 Provision 52 SNMP 55...

Page 6: ...ections utilizing cutting edge Quality of Service QoS capabilities that encompass IP TOS DiffServ 802 1 p q VLAN tagging echo cancellation comfort noise generation CNG and voice compensation technolog...

Page 7: ...er Buffer Management Black list Management Menu Configuration SNTP Time Synchronization Daylight Saving Time Alarm Clock Password Reset Web access management Local and Remote Syslog RFC3164 Factory De...

Page 8: ...STUN Built in NAT Router DHCP Server and Client IP conflict detection Package Content SIP IP Phone unit Power Adapter Quick Installation Guide CD ROM containing the on line manual RJ 45 cable x1 Physi...

Page 9: ...ke call or do other functions The LEDs under the keys used to display the status of each extension please refer to 3 LCD indicator depends on their corresponding content displayed on the LCD at that t...

Page 10: ...connect to expansion modules 2 Headset Jack RJ22 Headset console connect to headset 3 DND Switch The Switch is used to turn on or turn off DND Under the character DND is a dot When the switch near th...

Page 11: ...look like with an active call Graphic Icon Description 1 Date To display the current date Date format is mm dd 2 Time To display the current time Time format is mm ss A or P 3 Internet port IP Addres...

Page 12: ...ep 1 Handset Connection Plug Handset Core with Handset and Handset Jack Step 2a Connecting Power Adapter and Network Note Please don t connect PoE injector and AC adapter to VIP 361PE at the same time...

Page 13: ...r could damage the device tep 3 Computer Network Setup ere x is a number between 2 to 254 except 1 where tep 4 Login Prompt rer 6 0 or above to connect to 192 168 0 1 type this address in the r name a...

Page 14: ...ort Default IP address of IP Phone is 192 168 0 1 You may now open your web browser and insert http 192 168 0 1 in the address bar of your web browser to logon IP Phone web configuration page IP Phone...

Page 15: ...gure and check machine status from anywhere around the world Manipulation of IP Phone via web browser Log on IP Phone via web browser After TCP IP configurations on your PC you may now open your web b...

Page 16: ...Status You can check the basic phone status to find out more information about the phone They include three parts Basic DHCP and Syslog Basic In this page include Product Information Line Status Netw...

Page 17: ...e product Line Status It shows the registration state of each line Network Status It shows the information of Internet port VPN and PC port System Status It shows the current time and the running time...

Page 18: ...r enable disable start IP address end IP address and client lease time Click Refresh button to refresh status of DHCP server Item Descriptions DHCP Status It shows the information of the DHCP Server S...

Page 19: ...ers at either end of the communication and handles call transfer and termination SIP setting Set your SIP server in the following interface These parameters are related to registration and call Item D...

Page 20: ...to no unit will not include the c 0 0 0 0 syntax in the SDP The unit will always include a sendonly syntax in the SDP in either case Defaults to yes SRTP Enable Disable SRTP Secure Real time Transpor...

Page 21: ...enable SIP line will not send register request to SIP server In System Status SIP line Status is Registered SIP 1 can make call out but others can not call SIP line Proxy DNS Type Choose DNS type fro...

Page 22: ...audio codec type from G 711U G 711A G 722 G 729 G 723 Audio Codec Type4 Choose the audio codec type from G 711U G 711A G 722 G 729 G 723 Audio Codec Type5 Choose the audio codec type from G 711U G 711...

Page 23: ...ll in the hotline number Pickup handset or press speaker headset button VIP 361PE will dial out the hotline number automatically Ex xxxT4 will delay 4 seconds then transfer to xxx set to T0 will not d...

Page 24: ...terval between two normal Register messages You can use the default setting RTP Port Set the port to send RTP IP Phone will select one idle port for RTP if you set 0 otherwise use the value user set C...

Page 25: ...6 Chapter 6 Network Setting Basic In this item you can program all the Network parameters Internet Port WAN Internet Port WAN Static IP 25...

Page 26: ...DNS of Internet port Second DNS The second DNS of Internet port Internet Connection Type Choose Static IP Internet Port WAN DHCP Item Descriptions Internet Connection Type Choose Automatic Configurati...

Page 27: ...rvice Provider PPPoE Auto Dial Enable Disable PPPoE Auto Dial DNS Type Choose DNS type from Manual and Automatic 1 In Manual user should set the Primary DNS and Second DNS manually 2 In Automatic IP P...

Page 28: ...rver It will assign the IP Addressed set here to devices that connect to the LAN port Number of Address You may limit the number of addresses your router hands out Item Descriptions Local DHCP Server...

Page 29: ...rk providers may bind network account with the network equipment s MAC address So you may not pass the provider s authentication when you use a new VIP 361PE In this case you can use MAC Clone to copy...

Page 30: ...ross a shared or public network in a manner that emulates the properties of a point to point private link Item Descriptions VPN Enable Enable Disable VPN And user can choose the VPN mode from PPTP and...

Page 31: ...DMZ Enable Disable DMZ DMZ Host IP Address set the IP address of DMZ host DMZ Start Port set the start port of DMZ host DMZ End Port set the end port of DMZ host DMZ Example For example the DMZ compu...

Page 32: ...the value of 802 1Q and 802 1p priority Item Descriptions Some ISP supply QoS services The QoS services can make the best of improving the quality of Voice application You can get the settings from th...

Page 33: ...me handset volume and so on Volume Volume Settings Adjust the input gain or the volume of handset speaker ring Items Description Handset Input Gain Adjust the handset input gain from 0 7 Handset Volum...

Page 34: ...delay VIP 361PE s jitter is an adaptive jitter mechanism Max Jitter Delay ms The Max value of VIP 361PE s jitter delay VIP 361PE s jitter is an adaptive jitter mechanism Hook On Tone Delay sec How lo...

Page 35: ...onds to delay forwarding calls if there is no answer at your phone Miscellaneous Auto Answer All the incoming calls will be put through automatically Items Description Auto Answer Enable Disable auto...

Page 36: ...Board Expansion Board 1 Expansion Board 2 Expansion Board 3 Expansion Board 4 Expansion Board 5 and Expansion Board 6 Step 2 Choose one Exp Key from Exp Key 1 to Exp Key 20 Step 3 Choose one function...

Page 37: ...igured Busy Line Field function with specified account This feature must be supported by the sip server 1 Choose one Exp Key to configuration 2 Select the BLF from the drop down list 3 Choose the Line...

Page 38: ...dding call park 1 Choose one Exp Key to configuration 2 Select the Call Park from the drop down list in type 3 Choose the Line from line1 line2 line3 line 4 and line 5 4 Fill the pickup extension code...

Page 39: ...will reject the matched number while Dial Out means VIP 361PE allow dial out the matched number Move Up Press it to move up Items Description Adding one dial plan Step 1 Enable Dial Plan Step 2 Click...

Page 40: ...er sequence To match one character form sequence For example 1 0 9 match one digit form 0 to 9 2 23 5 match one character from 2 or 3 or 4 or 5 or x Match to For example 01 can match 0 01 011 0111 011...

Page 41: ...er inputting 5 stop tone until inputting 8 Example 3 If user dials 422xxxx or 522xxxx VIP 361PE will call 22xxxx333 immediately Example 4 If user dials 2 622 or 2 6222 or 2 62222 or or VIP 361PE will...

Page 42: ...add an item Items Description Name Input the name Number Input the phone number Items Description Adding one phone book Step 1 Click Add button and the configuration table Step 2 Fill in the value of...

Page 43: ...ttings button to save changes Deleting one phone book Step 1 Choose one phone book Step 2 Click Delete button to delete the phone book Move one phone book to Black list Step 1 Choose one phone book St...

Page 44: ...t Step 1 Choose one black list Step 2 Click Edit button and the configuration table Step 3 Change the value of parameters Step 4 Press OK button to end configuration Step 5 Press Save Settings button...

Page 45: ...Call Log To view the call log information such as redial list incoming call answered call and missed call 45...

Page 46: ...Time Adjust time by manual Alarm Enable If or not enable alarm Alarm Time Set alarm time Daylight Saving Time If or not enable daylight saving time Offset Offset time 60 means advancing 60miniter 60...

Page 47: ...g Time Step 1 Enable Daylight Saving Time Step 2 Set value of offset Step 3 Set staring Month Week Day Hour in Start Month Start Day of Week Last in Month Start Day of Week Start Hour of Day analogous...

Page 48: ...riginal password New Password Input the new password Password Confirm Input the new password again Items Description Change the password Step 1 Choose the admin from the drop down list Step 2 Input or...

Page 49: ...why URL should have 8080 Web Idle Timeout Set the web idle timeout time The web page can be logged out after Web Idle Timeout without any operation 49 System Log Setting Items Description SysLog Serve...

Page 50: ...tus Syslog webpage In remote Step 1 Fill in syslog server IP address or domain name Step 2 Choose one kind of Log Level Step 3 Press Saving Settings button to save and press Reboot button to active ch...

Page 51: ...ivate Key user s private key file Items Description TR069 CA Certificate The CA certificate file of TR069 TR069 Client Certificate The Client Certificate file of TR069 TR069 Private Key The Private Ke...

Page 52: ...upgrading or auto configuring 2 VIP 361PE supports 3 ways to provision TFTP HTTP and HTTPS Before testing or using TFTP user should have tftp server and upgrading file and configuring file Before test...

Page 53: ...s busying now in this case VIP 361PE will wait for a period time the longest is Forced Resync Delay default is 14400s when the time over VIP 361PE will forced to resync Resync After Upgrade Attempt If...

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Page 55: ...ems Description SNMP Enable If or not enable SNMP Get Community String as an express password between management process and the agent process Set Community String as an express password between manag...

Page 56: ...VIP 361PE s user name for connecting to TR069 server Password The VIP 361PE s password for connecting to TR069 server Periodic Inform Enable If or not enable periodic information Periodic Inform Inter...

Page 57: ...ately 1 Package Contents Quick Installation Guide RJ 11 cable Accessories package Note If any of above items are missed or damaged please contact your local dealer for support 2 Installation Step 1 Mo...

Page 58: ...EXT please do like the following left picture the right picture is wrong Note the icon is used to indicator up 3 Further Configuration For detail configuration please check user s manual of VIP 361PE...

Page 59: ...n or assistance Q6 Can not connect to the configuration Website A6 Check if the Ethernet cable is properly connected Check if the URL is right wrote the format of URL is http the Internet port IP addr...

Page 60: ...al out must press 4 to switch to line 4 then dial out Q7 Why my MSG light would not show any information when I receive the message A7 In SIP accounts Lines Supplementary service Please enable the MWI...

Page 61: ...ible with RFC2543 Session Timer RFC4028 SDP RFC2327 RTP RTCP RFC1889 and RFC1890 NAPTR for SIP URI Lookup RFC2915 STUN RFC 3489 ARP RARP RFC 826 903 SNTP RFC 2030 DHCP HTTP Server for Web Management T...

Page 62: ...in NAT Router DHCP Server and Client IP conflict detection Network and Configuration Internet Connection Type Fixed IP DHCP PPPoE Management LCD Keypad UI Web HTTP Auto Provision TFTP HTTP HTTPS Dimen...