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8.
FAQ
Q. How do you change the Wall Touch Control to Fahrenheit/Celsius?
A. Long press on the up and down arrows on the Wall Touch Control to toggle between Fahrenheit and Celsius.
Q. What distance can the remote be used from the fireplace?
A. Optimal distance for the remote control is within 6 meters.
Q. Can you turn on the fireplace via the manual control and off via the remote (or vise versa)?
A. Yes.
Q. Does the fireplace need to be on a dedicated 15 amp circuit?
A. Yes.
Q. What thickness of sheetrock should be used for the recessed installation?
A. 12mm or 16mm, thinner is recommended for tile façade.
Q. How often do the batteries in the remote need to be replaced?
A. Annually, possibly more with heavy use.
Q. Is there a remote receiver in the fireplace that requires batteries?
A. No, only the actual remote requires batteries. The rest of the fireplace runs entirely off of the main power supply.
9.
CLEANING AND MAINTENANCE
There is very little maintenance involved with your electric fireplace. Please follow the few points below:
•
On a semi-annual basis unplug the machine from its power source, wait for the heating element to cool and
dust the fire unit with a dry cloth. Be careful not to brush any wires that may be exposed as you do this.
•
To clean the glass face of the fireplace simply use your desired glass cleaner with paper towels.
•
To clean the air inlets/outlets, wipe with a soft cloth or the nozzle of a vacuum cleaner
•
Dust can easily build up around the heater area inside the fire unit, on the left and right sides. Take particular
care to clean this area on a regular basis to prevent buildup.
•
For long periods of inactivity, please unplug the fireplace and ensure the surrounding area remains dry.
