background image

ii

Welcome

Congratulations on purchasing a Plantronics headset. This  
User Guide contains instructions for setting up and using your 
Plantronics Explorer

®

 380/390 series headset. Please refer to the 

separate Safety Instructions booklet for important product safety 
information prior to installation or use of the product.

Getting Assistance

The Plantronics Technical Assistance Center is ready to assist you.  
You can find answers to frequently asked questions, ask a question 
using e-mail, receive service over the Internet, or speak directly with  
a representative. Visit www.plantronics.com/support

Registering Your Product

Visit www.plantronics.com/productregistration to register your  
product online so we can provide you with the best service and 
technical support.

Summary of Contents for EXPLORER 380

Page 1: ...Plantronics Explorer 380 390 Series User Guide ...

Page 2: ... to installation or use of the product Getting Assistance The Plantronics Technical Assistance Center is ready to assist you You can find answers to frequently asked questions ask a question using e mail receive service over the Internet or speak directly with a representative Visit www plantronics com support Registering Your Product Visit www plantronics com productregistration to register your ...

Page 3: ...dset for the First Time 4 How to Pair Your Headset if it Has Been Previously Paired With Another Device 5 Adjusting the Fit 6 Headset Controls 7 Range 8 Using More Than One Bluetooth Phone 8 How to Enter Pairing Mode if Headset Was Paired Before 8 How to Initiate a Call 8 How to Answer a Call While Talking on the Other Phone 8 Indicator Lights 10 Hands Free Features 11 Troubleshooting 12 Product S...

Page 4: ...cate as long as they both have Bluetooth turned on they are within range and they have been paired a quick handshake process that connects the two devices Bluetooth range is up to 33 feet 10 meters Obstructions such as walls or other electronics devices can cause interference or shorten the effective range NOTE For optimal performance place your headset and phone on the same side of your body ...

Page 5: ...able for all models To order please contact your Plantronics supplier or go to www plantronics com Headset Back Vehicle Charging Adapter 76777 01 USB Headset Charger 76016 01 Vehicle Power Charger 78583 01 Earloop Call control button on off Indicator light Volume control Microphone Speaker eartip Charging jack USB Lanyard 74948 01 ...

Page 6: ...charging jack on the headset While your headset is charging the indicator glows red When your headset is fully charged the indicator turns off Note This headset is protected from being charged at extremes of temperature Only charge within the specified operating temperature range Warning Do not use your headset while it is connected to the charger Charging Your Headset Charging time 2 hours Full c...

Page 7: ...yToPair Plantronics QuickPair Technology Your new headset includes Plantronics QuickPair technology to simplify the Bluetooth setup process The first time you turn your headset on your headset automatically enters pairing mode for 10 minutes Once paired successfully your headset stays on for instant use If not sucessfully paired after 10 minutes your headset automatically powers off When you turn ...

Page 8: ... and hold the call control button again until you see the red blue flash 3 Use the commands on your phone to locate your headset For most phones select Settings Tools Connections Bluetooth Search 3xxPlantronics See your phone s user guide for more information 4 If prompted for the PIN code passkey enter 0000 Pairing is successful when the indicator on your headset flashes blue Your headset is now ...

Page 9: ... and blue The headset is now in pairing mode 3 Use the commands on your phone to locate your headset For most phones select Settings Tools Connections Bluetooth Search 3xxPlantronics See your phone s user guide for more information 4 If prompted for the PIN code passkey enter 0000 Pairing is successful when the indicator on your headset flashes blue Your headset is now connected and ready to use n...

Page 10: ...st 2 Position earloop as shown above 3 Place the ear loop behind your ear 4 Rotate the headset so that the speaker eartip rests comfortably in your ear 5 Align the microphone with the corner of your mouth Callers can hear you best when you point the microphone towards the corner of your mouth Adjusting the Fit Right Left 2 2 1 1 3 4 5 ...

Page 11: ...ntrol button to answer the call Reject a call When phone rings press and hold the call control button until you hear a single low note Make a call Enter number on your phone press send and the call is automatically transferred to headset There is no need to press the call control button Adjust the volume Tap the volume button to increase volume At the upper limit you will hear two tones Press agai...

Page 12: ...trols Transfer a call from headset to phone While on a call press and hold the call control button until you hear a single long low tone Transfer a call from phone to headset While on a call press and hold the call control button until you hear a single short low tone Check battery charge While the headset is on but not on a call press and hold the call control and volume buttons The indicator lig...

Page 13: ...a call on the phone you most recently used To use the second paired phone initiate the call using the controls on the second phone The second phone forms an active link with the headset How to Answer a Call on One Phone While Talking on the Other Phone To answer the second call you must end the first call You can t place one call on hold while answering a call from the other phone 1 Press the call...

Page 14: ...es Charging battery Red solid light Light indicator turns off when the battery is fully charged and the headset is off Low battery Three red flashes Pairing mode Blue red alternating flashes while pairing then blue when successfully paired Missed call Three repeating purple flashes Press the call control button to cancel the indicator light Incoming call Three repeating blue flashes when ringing ...

Page 15: ...tone after each double tap Using Voice Dialing With the headset on press the call control button for 2 seconds to activate the voice dialing NOTE To use voice activated dialing the voice dialing feature must be enabled on your phone See your Bluetooth phone manual for instructions Reject a call When receiving an incoming call press the call control button for 2 seconds to reject the call You will ...

Page 16: ...page 5 Callers cannot hear me or I cannot hear caller dialing tone The headset is not turned on or the headset is not connected to mobile phone Press the call control button for 2 seconds until you hear a beep or see the indicator light glow blue to turn headset on Your headset is out of range Move the headset closer to the phone or Bluetooth device Your headset battery is drained Charge your batt...

Page 17: ...0 meters Power Requirements 5V DC 180 mA Battery Type Lithium ion polymer Storage Usage Temperature 50F 104F 10C 40C Version Bluetooth 2 1 EDR with Secure Simple Pairing Supports Bluetooth hands free and headset profiles Battery enabled Performance may vary by the devices you pair with and the number of active pairings Battery life may be reduced if multipoint functionality is enabled ...

Page 18: ...nform to the warranty We may use functionally equivalent reconditioned refurbished remanufac tured pre owned or new products or parts To obtain service in the U S contact Plantronics at 866 363 BLUE 2583 THIS IS PLANTRONICS COMPLETE WARRANTY FOR THE PRODUCTS This warranty gives you specific legal rights and you may also have other rights that vary from state to state Please contact your dealer or ...

Page 19: ...g interference that may cause undesired operation This device and its antenna must not be collocated or operated in conjunction with any other antenna or transmitter To comply with FCC RF exposure requirements only use supplied antenna Any unauthorized modification to the antenna or device could void the user s authority to operate this device These limits are designed to provide reasonable protec...

Page 20: ... the logo design Plantronics Explorer QuickPair and Sound Innovation are trademarks or registered trademarks of Plantronics Inc The Bluetooth word mark and logo are owned by Bluetooth SIG Inc and any use of such marks by Plantronics Inc is under license All other trademarks are the property of their respective owners U S Patents Pending 80492 01 03 09 ...

Reviews: