Plantronics Savi W740, User Manual

Page 1: ...Savi W740 Multi Device Wireless Headset System User Guide ...

Page 2: ...ct and Call 16 Computer Connect and Call 17 Connect Your Computer 17 Place a Softphone Call 17 Position Your Base 17 Audio streaming 17 Headset Features 19 Headset Controls 19 Headset Power 19 Headset Battery Level 20 Mute your Headset During a Call 20 Adjust Your Headset Volume 21 Turn On Off Headset LED 21 Out of Range Warning Tones 21 Base Features 23 Base Buttons 23 Base Subscription Button 23...

Page 3: ...all Plantronics Hub 30 Start Hub 30 Hub Tabs 30 Hub Settings Options 31 Ring Tones and Volumes 33 Softphones and Media Players 33 Presence 34 Wireless 34 Advanced 35 Additional Device Management Tools 36 3 ...

Page 4: ...ucts now fully incorporate the latest recommendations on Enhanced Security from the DECT Forum and ETSI These improvements cover registration authentication authorization and encryption procedures Plantronics DECT products are now secure against all the known vulnerabilities that were highlighted by the public announcements of the Chaos Council in 2009 Plantronics Savi 700 Series DECT products hav...

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Page 6: ... and battery Base and charging cradle Over the head headband Behind the head headband Headset fit kit with earloops eartips and foam sleeve USB cable Telephone interface cable Power supply What s in the Box 6 ...

Page 7: ...hone button 4 USB port 11 Bluetooth pairing button LED 5 Desk phone speaking volume 12 Subscription button LED 6 Desk phone configuration switch 13 Charging LED 7 Desk phone listening volume Headset 1 Earloop 5 Battery 2 Eartip 6 Headset LED 3 Volume Mute button 7 Microphone 4 Call control button Base and Headset Basics 7 ...

Page 8: ... battery while charging your headset via a USB port 4 Electronic hookswitch cable EHS cable Electronically and automatically takes your desk phone handset off hook Enables remote call control with your headset 5 HL10 lifter Automatically lifts handset and returns it to the cradle Enables remote call control with your headset Accessories 8 ...

Page 9: ...n the earloop as shown and insert it onto the headset Rotate the earloop up 90 NOTE Ensure the earloop is flat against the headset before rotating 2 Choose the size and style of eartip that fits most comfortably Align the eartip with the notch facing the microphone as shown Press on to attach NOTE Ensure the large end of the eartip points to the microphone 3 To correctly position your headset see ...

Page 10: ...rest as close to your cheek as possible without touching The microphone can be adjusted inward by the pivoting earpiece to optimize the position of the headset 1 Slide the headset over and behind your ear and fit the eartip into your ear 2 Holding the base of the headset push it in and back towards your ear to allow the pivoting earpiece to bring the microphone close to your mouth As the base of t...

Page 11: ...headset in so the microphone is close to your mouth 1 Align the headband as shown Ensure the headband sits flat against the headset then rotate it up 90 If you want to wear it on the left switch the stem to the left side of the headband 2 Choose the size and style of the eartip that fits most comfortably Align the eartip with the notch facing the microphone as shown Press on to attach Over the Hea...

Page 12: ... microphone 3 To position your headset correctly first slide the stem of the headband so the headset fits comfortably 4 With a finger on the headset indicator light push in until the microphone rests as close to your cheek as possible without touching 12 ...

Page 13: ...end into working power outlet 3 Place the headset in the charge cradle The charging LED will flash green when charging the headset and turn solid green when the headset is fully charged Charge for at least 20 minutes prior to the first use A full charge takes 3 hours NOTE This product has a replaceable battery Use only the battery type supplied by Plantronics Charge Your Headset 13 ...

Page 14: ... handset port on the desk phone NOTE If your phone has a built in headset port you should only use the headset port if you will not be using the HL10 lifter In this configuration you must press both the headset button on your phone and the call control button on the headset to answer or end calls B Desk phone HL10 lifter sold separately See the user guide at plantronics com accessories for details...

Page 15: ...cable EHS manually remove desk phone handset before each call 2 If you do not hear a dial tone open side panel and adjust middle configuration switch A G until you do Default setting A works for majority of desk phones 3 Dial test call from desk phone 4 End call by pressing headset call control button Make a Desk Phone Call 15 ...

Page 16: ... base will remain in this mode for 10 minutes If it goes off you will need to press it again 2 Place Bluetooth mobile phone into search mode Select SAVI 7xx from the list of found devices 3 If prompted by mobile phone type 0000 as passcode Bluetooth indicator LED on base will turn solid blue when base has an active connection with mobile phone 4 While wearing headset short press base mobile button...

Page 17: ...6 inches The minimum recommended separation between the base and computer is 12 inches Incorrect position can cause noise and interference problems Savi 700 series supports Bluetooth A2DP audio streaming and playback of media based content for listening on all Savi 700 series headsets To listen to steaming media follow these steps 1 Assure your A2DP compatible mobile phone is paired to the Savi ba...

Page 18: ...4 If media does not begin playing assure Savi 7xx is selected from your list of connected Bluetooth devices 5 To stop media playing press the base mobile button again 18 ...

Page 19: ...ight ear wearing configuration If worn on the left ear volume controls will be reversed To orient the volume controls for the left ear configuration follow these steps 1 With the headset docked in the base push the volume button in the direction you wish to be Volume Up 2 Hold for 3 seconds until the headset LED triple blinks indicating volume orientation has been changed successfully If the heads...

Page 20: ...attery is critically low you will hear a repeated single low tone every 15 seconds indicating that the battery is low You should recharge the headset immediately or swap out the low battery with a fully charged battery If you are not on a call and press the call button you will hear three low tones if the battery is critically low You should recharge the headset immediately or swap out the low bat...

Page 21: ...eferences Tab For Windows Vista and Windows 7 systems Adjust your overall volume by going to Start Menu Settings Control Panel Sound Playback Click OK to confirm your change For Windows XP systems Adjust your overall volume by going to Start Menu Settings Control Panel Sounds and Audio Devices Audio tab Sound Playback Click OK to confirm changes The headset LED will flash when you are on a call or...

Page 22: ...If you are not on a call and go out of the operating range and press the call button you will hear a single tone for the button press and three low tones for the failure to make a link 22 ...

Page 23: ...he following methods The subscription button is the silver trim with four dots on the front of the base Automatic secure subscription With your system idle docking a new headset will automatically subscribe it to the base making it the primary headset The base subscription LED will blink green red during subscription mode and remain green when the new subscription is established Manual secure subs...

Page 24: ...er base or visa versa however there are unique system alerts indicating that the system is changing the security level from Enhanced Security to the older version of security If an older headset is subscribed to an Enhanced Security Base The subscription LED lower left will flash GREEN 3 times followed by YELLOW 2 times This flash pattern repeats 2 times If an Enhanced Security headset is subscrib...

Page 25: ...ange If you press the subscription button again for three seconds the desk phone button will flash red for low range Setting Range High up to 350 ft Medium up to 150 ft Low up to 50 ft You can also set the range using the Plantronics Hub Go to Start Programs Plantronics Plantronics Hub Settings Wireless Range Auto Connect Feature Once you have paired and connected your mobile phone to the base the...

Page 26: ...on the mobile phone or desk phone You will need to manage multiple calls on the desk phone or mobile phone on the devices themselves Answer a Call While Listening to Music or Audio To answer a call while listening to music or audio press the headset call button or base computer button to answer the incoming call When the call is complete you many need to restart your media player application If Pl...

Page 27: ...o transfer the audio to your headset short press the mobile base button 2 Dial a call from your mobile phone 3 End the call by pressing the headset call control button Hands free dialing To enable hands free dialing install the Plantronics software Once installed go to Start Programs Plantronics Plantronics Hub Settings Wireless Initiate Mobile voice commands For hands free dialing initiate the mo...

Page 28: ...ns of any two of the three base buttons until the LEDs become solid green This is useful as a mini teleconference call While on a call you can subscribe up to three additional headsets to your base for conferencing Join a conference call 1 While the base has an active link place the guest headset into primary user s charge cradle this connects the headset to the base When the base subscription lig...

Page 29: ... the resulting security level for the mixed headset and base combination will be set to the level of the older version of DECT for all calls This is because older system components are not able to support Enhanced Security All subscription details above apply when conferencing an Enhanced Security headset to an older base or visa versa however there are unique system alerts indicating that the sys...

Page 30: ...tton To start Hub click Start Programs Plantronics Hub When you first start Plantronics Hub the About Tab will be displayed If you have at least one Plantronics device connected to your computer using a USB connector you will see an image of your device along with some information about that device You will also see tabs across the top of the application that read About Updates Settings and Help w...

Page 31: ...headset as well as the PC speaker When this feature is selected the PC ringtone will be heard on both the PC speaker as well as the headset When this feature is not selected the PC ringtone will only be heard on either the headset or the PC speaker based on how the PC audio has been set up Maintain Headset to PC Link This feature forces the radio link to the PC to stay active even after the call h...

Page 32: ...re supported by Plantronics wireless devices that can detect an audio signal at the USB port and automatically establish the radio link between the base and the wireless headset without the user having to press the call control button When the Configure Lync Dial Tone parameter is set to On every time the user presses the call control button the Lync dial tone will be heard assuming the user wants...

Page 33: ...ings PC Ringtone Select the ringtone and volume that your hear when your PC softphone rings System Tone Sets the volume of your computer s system tones Wearing Preference enabled for Savi 740 745 only Volume controls are oriented up down for right ear wearing when switched to left ear wearing the volume controls will be reversed This setting allows for the reversal of the up down volume orientatio...

Page 34: ...hone deskphone or Plantronics supported softphone Plantronics plugin for Lync must also be installed for this feature to work Feature Settings Default Auto Connect to Mobile Phone Off On On Auto Connect Off On On Bluetooth Enabled Off On On Over the Air Subscription Off On On Initiate Mobile Voice Commands Off On Off Range Low Med High High PC audio Bandwidth Narrowband Wideband Narrowband Desk ph...

Page 35: ...arity and life like fidelity but consumes more battery power resulting in reduced talk time Desk phone Audio Bandwidth Wideband audio delivers heightened speech clarity and life like fidelity but consumes more battery power resulting in reduced talk time Streaming Audio Stream music podcasts and other types of audio to your headset If you are not streaming audio to your headset disable this featur...

Page 36: ...current and imminent EU legislation When Audio Limiting is set to NOT SELECTED the headset limits sound levels at 118 dBA to protect your hearing Hours on Phone Per Day Optimize the use of Automatic Acoustic Level AAL related parameters such as Time Weighted Average TWA by selecting the value that best represents your typical use of this device Plantronics Manager Pro Additional device management ...

Page 37: ...ks of Plantronics Inc registered in the US and other countries and W7xx andHL10 are trademarks of Plantronics Inc The Bluetooth trademark is ownedby Bluetooth SIG Inc any use of the mark by Plantronics Inc is under license DECT SECURITY is the trademark of DECT Forum The trademark may only be applied to products with the written license of DECT Forum All other trademarks are the property of their ...