PW-SPA GUARANTEE
Our PW-SPA hot tubs have a 2-year general guarantee for material and ma-
nufacturing faults. The guarantee only applies if the products have been
installed and maintained according to the instructions in the installation
and user manual.
PW-SPA hot tubs in commercial use have a 6-month guarantee for material
and manufacturing faults. Commercial use means providing rental services.
The guarantee is valid from the date of purchase.
Hot tub
The guarantee for the plastic tub of the hot tub is 10 years.
The wooden parts of the hot tub have a general guarantee for material and
manufacturing faults provided that the products have been installed and
maintained according to the instructions in the installation and user manual.
Stove:
The general guarantee for the stove is 2 years. Stoves in hot tubs in commercial
use have a 1-year guarantee. The guarantee does not apply to the grate.
The guarantee does not apply to:
• faults caused during installation
•
changes in colour, cracks, or damages in the wood panelling caused
by variations in air humidity or other faults typical for wooden materials
• wear caused by normal use
• damages caused by incorrect use
• freeze damages
• damages caused by chemicals
• damages caused by lack of regular maintenance in accordance
with the user manual.
The guarantee does not cover indirect costs arising
from repairs of material and manufacturing faults.
Should you discover a product flaw, contact your salesperson
immediately in writing and attach a picture.
Maintenance of the hot tub
Tub and lid
Wash the plastic parts with a mild detergent. Rinse with plenty of water and dry.
You can also disinfect the barrel when needed. The plastic parts can also be
pressure washed. Do not use rough or hard materials when cleaning the hot tub.
Wood panelling
Surfaces exposed to the outdoors all year round must be surface treated
annually or when needed. The wood panelling should be surface treated
with suitable products. We recommend using water-borne transparent wood
stain or water-borne oil for outdoor use.
Chimney and stove
With time, soot forms in the chimney and stove. Sweep when necessary.
The grate is subject to wear and needs to be replaced from time to time to avoid
any larger damages.
Other parts
Check how tight the metal hoops of the hot tub are. Wood expands in damp
weather and then you need to loosen the hoops. If it is hot and dry the wood
contracts and then you need to tighten the hoops.
Check the condition of the hoses and that the hose clamps are suitably fastened.
Replace the parts if needed.
Recycling the hot tub
Mark
Part of hot tub
Waste recycling
Wood panel, veneer, other
wooden parts; outer panelling
of hot tub, frame
Check with local waste
management for recycling
Pressure treated wood; wood
laths
Check with local waste
management for recycling
HDPE (polyethene);
plastic part of tub
Check with local waste
management for recycling
Polystyrene (EPS);
heat insulation (depending
on the model)
Check with local waste
management for recycling
PVC plastic;
pipes
Landfill waste
Metal parts; barrel hoops, hose
clamps, inlets, stove
Metal recycling
We maintain the right to make changes.
This manual complies with the EN-17125 standard requirements.
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The wooden parts of the hot tub can be burned. The metal parts are sorted as metal waste.
