FAQ
Instruction Manual
by: Wise Innovation Technologies
What is the range of my 3OND?
What is the maximum speed?
Does it charge when pedaling?
How does living in a cold climate affect
my bicycle?
Can I take it on a plane?
On a fully charged battery, the range is anywhere
between 20 to 60 miles depending on how the
battery is maintained, the terrain, the rider's weight,
and other variables.
While using assist only, the maximum speed is the
max setting on the motor, around 20mph, the legal
limit in most states in United States. While pedaling
or traveling down hill, the bike can conceivably reach
higher speeds. Use caution and consult local laws
when traveling on public roads (and private where
applicable).
The short answer is no.
Just as with any bicycle with mechanical brakes,
extreme temperatures may require more
adjustments to be made. Cold climates may also,
momentarily, affect the capacity of the battery.
US Federal regulations dictate the size of batteries
that are allowed on commercial aircraft. Individual
airlines also have their own policies. Consult your
airline for specifications.
What happens if I lose my key?
In the SHOP on the Wise Tech website, click “Order
Replacement Keys.” Include a note upon checkout
with the Key Number. A team member will follow up.
Can I leave my charger plugged in over night?
Yes. The charger contains a power surge protector
that communicates with the battery. Once the
charger detects a full charge, the charger will stop
charging the battery.
Is my 3OND waterproof?
The electrical components are made to be water
resistant for normal use. They are not, however,
made to protect against submersion, pressure
washers, or flooding.
How should I maintain my bicycle?
Before your first ride, have a bicycle mechanic tune
up your bike. After your first ride, we suggest you
get annual tune ups, to prevent brake squealing, to
lube up your chain, to properly inflate the tires, and
make other adjustments.
©
2016 Wise Innovation Technologies, Inc.
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