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CARE AND CLEANING

Before cleaning, unplug your water urn and let it cool down.
1. The outside:Wipe with a damp cloth, then dry.
    

-Do not use abrasives - they will scratch the plastic surfaces.

    -Do not use scouring powder, or any other cleaning products
      as they may discolor your water urn.

2. The inside:Wipe with sodium bicarbonate on a damp cloth. Rinse
    thoroughly. Even though your water urn comes with a filter,you still
    need to clean the inside (and the filter) regularly.
3. In hard water areas, it is necessary to remove scale, and water deposit 
    markings in the water urn as this can cause premature operation of the 
    boil dry switch. There are various water urn cleaners/water urn descalers 
    which remove scale and markigs available from supermarkets,pharmacies,
    and other stores.
4. Fill your Water urn half way with cold water. 
5. Add between 150-300ml of ordinary white vinegar. 
6. Allow the Water urn to boil for 10-15 minutes. 
7. Empty contents. 
8. Half fill with water and boil again, this time without vinegar. Empty the  
    contents and rinse.

DESCALING

1. When limescale builds up on the heating element, buy a suitable descaler 

    and descale your water urn.

2. Limescale makes your water urn take longer to boil and can make the 

   element burn out. After descaling, boil with fresh water several times and 

   discard. Clean any descaler off the water urn - it can damage the parts.

3. Some regions of the country have chalky water. This makes boiled water

    look cloudy and leaves a deposit on the side of the water urn. This is normal

    but can be removed with regular cleaning.

4. Discoloration of the internal part of the water urn due to water conditions 

    in your area will not be regarded as a malfunction.

5. It is recommended that you clean your water urn regularly.

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