Section 5. Maintenance and Troubleshooting
50
PlexWriter 12/10/32S Operation Manual
Symptoms
Excessive noise.
Excessive vibration.
Slow read performance.
Possible Causes
•
CD is poorly balanced. Poorly manufactured discs or discs with poorly
distributed ink on labeling cause significant vibration at high speeds because they
are out of balance. Read errors may also occur.
•
If the disc label (especially adhesive labels) adds more weight to one area of the
disc than another it can also cause the disc to be out of balance.
Solution
•
Clean the disc as detailed on page 40.
•
In Windows 95, 98, ME, NT or 2000 use Plextor Manager 2000 to lower the
drive speed.
•
If there is no foreign substance on the disc, contact the disc manufacturer for a
replacement.
Symptoms
Can read only the last session of a multisession CD-R or CD-RW disc.
Possible Cause
•
“Import previous session” or a similar feature was not enabled when the
multisession disc was created.
Solution
•
Use CD-R or CD-RW mastering software to import session(s). Such features
may vary in name depending on the software being used. Please refer to the
appropriate manual regarding this feature.
Troubleshooting: Playing an Audio Disc
Symptoms
When playing an audio CD, you do not hear sound even though everything appears
to be functioning normally.
Possible Causes
•
Sound board volume too low.
•
Mixer settings for sound board set too low.
•
Need sound board.
•
Need audio cable connection.
•
Sound board not properly configured.
