Section 5. Maintenance and Troubleshooting
54
PlexWriter 12/10/32S Operation Manual
Solution #4
•
ReWrite using another CD-R or CD-RW disc. (If possible, use a disc from a
different manufacturer; sometimes all discs in a box of media may be defective.)
Possible Cause #5
•
Use of media that is not supported by the PlexWriter.
Solution #5
•
Try writing at a lower speed.
•
Check Plextor’s web site, www.plextor.com, for a list of recommended media.
Symptom
Cannot add information to CD-R or CD-RW disc.
Possible Cause #1
•
The CD-R or CD-RW disc was originally written using other software. If the
software is different, incompatibility errors may occur.
Solution #1
•
Always use the same authoring software to add content to a disc.
Possible Cause #2
•
Not enough disc capacity.
Capacity of a standard 74-minute CD is limited to 650 MB.
Solution #2
•
Use different CD-R or CD-RW media if the capacity is insufficient.
Possible Cause #3
•
The disc is written with on a CD-R or CD-RW drive from another vendor.
Solution #3
•
Use a different CD-R or CD-RW disc.
•
Try to use same drive to add more data to CD-R or CD-RW disc.
Symptoms
Cannot write at higher speeds, such as 8X and 12X.
Possible Cause #1
•
Using poor quality media.
Solution #1
•
Use the CD-R/RW media recommended by Plextor. Supported media lists can
also be found on the Plextor web site at www.plextor.com.
Possible Cause #2
•
Buffer underrun occurring.
