Section 5. Maintenance and Troubleshooting
PlexWriter 12/10/32S Operation Manual
55
Solution #2
•
If necessary, enable BURN-Proof in the recording software. (Some software
packages, such as Adaptec’s Easy CD Creator 4.02, have BURN-Proof support
for the PlexWriter drive permanently on, while other software allows the user to
select whether it is on or off.)
•
If your software does not support BURN-Proof, reduce the load on CPU
resources. Some ways to do this are:
Log off from the network.
Disable the screen saver or power save mode.
Quit all other applications except the authoring software.
Possible Cause #3
•
Using CD-RW media. This drive does not support 12X speed with CD-RW
media. It supports up to 10X CD-RW recording.
Solution #3
•
Use CD-R media for 12X recording.
Possible Cause #4
•
Defective CD-R media.
Solution #4
•
CD-R media may be dirty, scratched or damaged. Rewrite using another CD-R
disc. (If possible, use a disc from a different manufacturer; sometimes all discs in
a box of media may be defective.)
Possible Cause #5
•
Using authoring software other than that bundled with the PlexWriter.
Solution #5
•
To use other types of authoring software, contact the supplier and ensure the
software supports the PX-W121032T CD-RW drive. Supported software lists can
also be found on the Plextor web site at www.plextor.com.
Possible Cause #6
•
CD-ROM drive used cannot read data fast enough to record at higher speeds,
such as 8X and 12X.
Solution #6
•
If necessary, enable BURN-Proof in the recording software. (Some software
packages, such as Adaptec’s Easy CD Creator 4.02, have BURN-Proof support
for the PlexWriter drive permanently on, while other software allows the user to
select whether it is on or off.)
•
If your software does not support BURN-Proof, record to the hard disk, then
record from the hard disk to the PlexWriter.
