Plextor PX-740A, Installation And User Manual

Page 1: ...DVD R DL DOUBLE LAYER DUAL LAYER DVD R RW CD R RW DRIVE INSTALLATION AND USERS MANUAL MAY 2005 Model PX 740A Internal ATAPI Drive ...

Page 2: ...ny person or organization of such revision or change This manual is copyrighted all rights reserved It may not be copied photocopied translated or reduced to any electronic medium or machine readable form without Plextor s prior permission Manual copyright 2005 Plextor Corp First edition May 2005 Licenses and Trademarks Plextor and the Plextor logo are registered trademarks of Plextor Corp All oth...

Page 3: ...erference Regulations of the Canadian Department of Communications This class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme a la norme NMB 003 du Canada LASER INFORMATION These products have been designed and manufactured according to IEC 60825 1 on the Safety of Laser products This product comes under Class 1 Laser Products CAUTION Use of c...

Page 4: ...iv PX 740A Installation and Users Manual Bottom View of Internal Drive Showing Caution Label Location Detail of PX 740A Laser Caution Labels ...

Page 5: ...al Drive 9 Rear Panel PX 740A Internal Drive 10 What Else Is In the PX 740A Box 11 Save Your Box 12 PX 740A QuickStart Installation 13 Mount the PX 740A Drive 14 Open the Computer and Prepare for Installation 14 Determine Your Existing IDE Configuration 15 Inspect Your Computer s Cables 16 Confirm That You Have an 80 Conductor IDE Cable 17 Do You Have Cable Select 18 Do You Need a Power Cable 19 S...

Page 6: ... LED Indicator 40 4 Maintenance and Troubleshooting 41 Cleaning the PX 740A Drive 41 Upgrading Firmware 42 Emergency Eject 43 Troubleshooting 44 Make Sure the Drive Is Recognized 44 5 Frequently Asked Questions 47 Appendix A PX 740A Specifications 49 Appendix B Technical Support 63 How to Contact Plextor Technical Support 64 Before You E mail or Call for Support 64 Returns 65 Contacting Plextor s ...

Page 7: ...e and troubleshoot your drive If you run into a problem that doesn t seem to be covered however please contact us See Appendix B Technical Support for the different ways you can reach us You will be connected to our friendly helpful band of tech support engineers What might seem like an uncooperative drive to you could very well be a 30 second fix to them But we will never know unless you contact ...

Page 8: ... DVD plus format media at up to 8X speed Requires 8X media for 8X writing Writes DVD RW rewritable DVD dash format media at up to 6X speed Supports DVD VR format for read and write Reads stamped DVD discs at up to 16X Reads DVD Video discs with CSS at up to 4X CAV For CDs the PX 740A Writes to CD R recordable CD media at up to 48X speed Writes to CD RW rewritable CD media at up to 32X speed Reads ...

Page 9: ...copy controlled media Small form factor To save space inside your computer depth of the PX 740A is just 6 99 inches 177 5 millimeters including the bezel DVD Features Lossless linking for DVD R RW and DVD R DL Allows DVD RW discs to be edited and still play on DVD ROM players Zero Link for DVD R RW DVD R DL Has 0 byte gap between sessions so the discs are compatible with all players This allows DV...

Page 10: ...ety of recording modes Supports track at once disc at once session at once multi session and variable and fixed packet writing Buffer Underrun Proof Technology Eliminates buffer underrun errors so you can safely use your computer for other tasks while you re writing to a CD R or CD RW disc Wide compatibility Wide CD R and CD RW media compatibility Orange Book compatibility Compatible with Orange B...

Page 11: ...SE NOTE You cannot use the PX 740A with early versions of Windows 98 if you are using Windows 98 it must be Windows 98SE Second Edition What You Can Do with the PX 740A Just look at some of the things you can do with your PX 740A Record slide shows or digital video onto DVD R DL DVD R DL DVD R DVD R DVD RW and DVD RW discs Play DVD ROM DVD R DL DVD R DL DVD R DVD RW DVD R and DVD RW discs Record d...

Page 12: ...ion about Nero install this application and examine the help files For details on other software that is available for writing to DVDs or CDs please visit the web sites of the companies whose software you are interested in refer to their user s manuals or look at the help option within the software A list of various software that you can use with your Plextor drive can be found in the Support Comp...

Page 13: ...ases Use only industry standard discs Do not insert dirty warped poorly balanced or cracked discs into the drive Do not clean discs using a circular motion Instead using a soft dry cloth wipe gently in a radial motion start at the center of the disc and proceed to the outer edge Do not attempt to clean your drive using solvent based cleaners or an air compressor Do not attempt to clean your drive ...

Page 14: ...Section 1 Getting Started 8 PX 740A Installation and Users Manual This page intentionally left blank ...

Page 15: ...740A Drive Features and Controls Before proceeding become familiar with the controls and features of your Plextor drive Match the parts of your drive to the illustrations below Front Panel PX 740A Internal Drive Figure 1 Front panel of the PX 740A internal ATAPI drive LED indicator Illuminated green for disc reading blinking green for writing Tray front door Attached to disc tray drawer ...

Page 16: ...back into the PX 740A To prevent wear on the drive always use the eject button to insert the tray Rear Panel PX 740A Internal Drive Also familiarize yourself with the drive s rear panel Figure 2 Rear panel of the PX 740A internal ATAPI drive Digital audio output connector Outputs a digital stereo signal Use this to connect to a sound board that supports Sony Philips Digital Interface SPDIF or Digi...

Page 17: ...e able to write DVDs at 16X unless an 80 conductor IDE ATA cable is used Power connector Connects to your computer s power supply to provide DC 5 volts and 12 volts to the PX 740A What Else Is In the PX 740A Box What you find in your Plextor box depends on what the company that sold you the box put in or took out while the Plextor drive was in their possession Plextor currently sells the PX 740A d...

Page 18: ...cker on top of your box is cut there may be a good reason for example a dealer may have added other components or software Carefully check the contents to ensure nothing has been removed If something is missing contact the party from whom you purchased the box for an explanation NOTE This applies to the Plextor retail box Your drive may have been shipped in a different box with other contents depe...

Page 19: ...terface installed you have Windows 98SE Me 2000 or XP and you have nothing installed on the secondary IDE port What to do Leave the PX 740A s jumper set to Master attach it to the secondary IDE port and go Windows will recognize the drive automatically Typical Scenario 2 You have a PC with an IDE interface installed you have Windows 98SE Me 2000 or XP the primary IDE port already has two devices c...

Page 20: ...The following pages give more details for this procedure Open the Computer and Prepare for Installation To determine whether your PX 740A will be a Master or a Slave open your computer and examine the IDE connections to the motherboard To open the computer 1 Before proceeding make sure the power to your computer and any external peripherals is OFF and your computer is UNPLUGGED from its power sour...

Page 21: ...to the IDE port on your computer s motherboard and there are usually two other connectors for attaching peripheral devices such as a hard disk DVD or CD ROM drive or your PX 740A drive If there are two devices one is configured as Master and the other the Slave as indicated by the position of jumpers on the back of the drive If your computer is set up for Cable Select or CSEL both devices will be ...

Page 22: ...em uses special Cable Select cables all devices are jumpered for Cable Select Inspect Your Computer s Cables To ensure that it can write at maximum rated speed 16X you should make sure the PX 740A is connected to an 80 conductor IDE ATA flat ribbon cable If you have an older computer it may still be equipped with a 40 conductor cable NOTE Although the newer IDE ATA cable has 80 conductors wires it...

Page 23: ...res in the 80 conductor version are narrower too Figure 4 Comparing the older 40 conductor cable top to the new 80 conductor type bottom Be sure to use the 80 conductor cable The extra IDE ATA cable shipped with your PX 740A is the new 80 conductor version So if you have an older 40 conductor cable replace it with the 80 conductor cable that came with your Plextor drive Or purchase an 80 conductor...

Page 24: ...ctor cable bottom If you have one of these older Cable Select cables replace it with the 80 conductor IDE ATA cable from Plextor All 80 conductor cables that meet the ATA specifications also support Cable Select The connector color identifies master and slave With the 80 conductor cable The blue connector attaches to the computer motherboard or controller The gray connector is in the middle of the...

Page 25: ... have to buy a splitter or a Y connector These can also be found at most retail and mail order computer stores Set the Drive s Mode Jumper You specify your drive s Master Slave or Cable Select setting before installing it You do this by changing the position of a jumper on the mode jumper block at the rear of the drive Your drive ships from our factory with its mode jumper set to operate the PX 74...

Page 26: ...unction is ON if the jumper is installed and OFF if the jumper is removed Figure 6 Factory settings for mode jumper at the rear of the internal drive Changing to a Master Slave or Cable Select The Master Slave Cable Select setting for the drive is determined by the mode jumper The jumper is placed over one of the sets of mode pins To change the drive from Master to Slave or to Cable Select you mus...

Page 27: ... Select And if you re not using the newer 80 conductor IDE ATA cable the cable you use must be a special Cable Select cable Changing Jumper Settings To remove a jumper pull it off with your fingers or a pair of needle nose pliers To install a jumper push it onto the jumper pins CAUTION Ensure power to the drive is OFF before installing or removing a jumper Figure 7 Install the mode jumper across v...

Page 28: ...st results set the PX 740A to be the Master if possible If you have only one device on a cable always set its jumper as the Master never as the Slave Before PX 740A Installation How to Install the PX 740A A Hard disks connected as Master and Slave devices on primary IDE port DVD ROM or CD ROM drive connected as Master device on secondary IDE port Remove the DVD ROM or CD ROM drive change it to Sla...

Page 29: ...uffer full In this case the buffer may become empty and a buffer underrun error may occur However because it is equipped with Buffer Underrun Proof Technology your PX 740A can still make successful copies if you use software that supports this feature All software shipped with PX 740A drive retail kits supports Buffer Underrun Proof Technology If you still have problems writing with this configura...

Page 30: ...the PX 740A B Hard disk connected as Master device and CD ROM or DVD ROM drive connected as Slave on the primary IDE port nothing connected to secondary IDE port Set the mode jumper to Master and connect the PX 740A as Master to secondary IDE port Figure 9 How to install the PX 740A if your computer is originally set up in configuration B ...

Page 31: ...tallation How to Install the PX 740A C Hard disk connected as Master device on primary IDE port nothing connected to secondary IDE port Set the mode jumper to Master and connect the PX 740A as Master to secondary IDE port Figure 10 How to install the PX 740A if your computer is originally set up in configuration C ...

Page 32: ...to Install the PX 740A D System uses special Cable Select cables all devices are jumpered for Cable Select Set the PX 740A s mode jumper to CSEL and connect the drive to the end of the cable from the computer s IDE interface connector Figure 11 How to install the PX 740A if your computer is originally set up in configuration D ...

Page 33: ... to use the CSEL signal from the IDE interface for configuration purposes This signal automatically selects the correct Master Slave setting for the drive Figure 12 Configuring the PX 740A drive for Cable Select To use CSEL you must have A computer that supports CSEL An IDE cable that supports CSEL Cable Select The 80 conductor IDE ATA cable from Plextor supports CSEL ...

Page 34: ... you don t have an empty bay remove the existing IDE DVD ROM or CD ROM drive and install the PX 740A You must make a minimum of two cable connections to your PX 740A The two cable connections that you must make are IDE cable Power cable There are also two optional cable connections An analog audio cable connection if you are using a sound board in your computer and plan to connect the PX 740A s au...

Page 35: ...emove the cover panel pop it out by pressing outward lightly In some older computers you may have to remove screws that hold the panel in place Figure 13 Removing the cover panel from a bay 4 Determine if you must install mounting rails on the sides of your drive To do so insert the drive into the open bay If the drive fits tightly with little or no clearance on either side of the drive you will n...

Page 36: ...y cables CAUTION Be sure not to mistake the inner and outer face of the rail when attaching Typically the smooth side of the rail faces away from the drive s chassis Figure 14 Installing mounting rails if needed 6 Plug one connector of the 80 conductor IDE ATA cable into the IDE connector on the rear panel of the drive before you insert the drive into your computer Then thread the cable through th...

Page 37: ...stripe along one side of the IDE cable to Pin 1 on the motherboard and Pin 1 on the drive Pin 1 on the drive is closest to the power connector Note that each connector on most ribbon cables also has a key in the middle This key should fit into a slot in the middle of each connector of the motherboard your PX 740A drive and any other internal IDE peripherals 8 Double check your work You must ensure...

Page 38: ...the receptacle on the drive are keyed Do not force the power connector into the drive or the drive and or the computer may be damaged Figure 16 Cable connections for an internal IDE drive 10 Connect the analog audio cable if you want to use a sound board in your system This cable runs from the four pin analog audio output connector on the rear panel of your drive to the CD ROM audio connector on t...

Page 39: ...om your PX 740A This cable runs from the digital audio output connector pins on the PX 740A back panel to the sound board This cable is not supplied by Plextor 12 Mount the PX 740A drive in the computer using the four screws that were supplied with your drive Use only these screws CAUTION Do not mount your drive in your computer using screws other than those supplied by Plextor You may damage the ...

Page 40: ...to the table below A list of several vendors who offer audio cables is available on Plextor s web site Audio Connection Cable Required How to Connect It MPC audio source MPC compliant audio cable Connect to MPC audio source and to analog audio output connector at the rear of the Plextor drive Sound Blaster or compatible sound board Sound Blaster compatible analog audio cable Connect to Sound Blast...

Page 41: ... R DVD R DL dual layer and DVD RW Your PX 740A can read and write either media format in single layer or double layer media It supports all these types of DVD media Digital Video Discs You can immediately play pre recorded DVD discs including movies and other DVDs DVD R DL DVD R DL DVD R DVD R Recordable DVD You can record on these discs but only once You can also read them DVD RW DVD RW ReWritabl...

Page 42: ... RW writing speed you must use Ultra Speed Plus CD RW media Remember Using Normal Speed CD RW discs that is NS RW media you can rewrite at 4X Using High Speed CD RW discs HS RW media you can rewrite at 4X or 10X Using Ultra Speed CD RW discs US RW media in this drive you can rewrite at up to 24X With Ultra Speed Plus CD RW discs US RW media you can rewrite at up to 32X You can write to Ultra Speed...

Page 43: ...r using your hand is not recommended and risks damage or premature wearing of the mechanism Handling DVD and CD Media Take care when handling blank CD and DVD media Dust scratches and fingerprints on either side of the disc can cause write errors during recording When picking up or holding blank media you can either place your fingers along the outer edge of the disc or place one finger through th...

Page 44: ...mance your discs must be clean Trying to record on a dirty disc may result in a failed session and ruin the disc To clean the disc wipe the disc using a clean soft cotton cloth to remove surface dirt such as fingerprints Use a straight line motion wiping from the center out Do not wipe the disc in a circular motion Figure 20 Wipe the disc from the center outward HINT Keep your frequently used disc...

Page 45: ...at DVD will not play If you do accept the change then the region code setting is changed But remember you can change the drive s region code only 5 times After that you can t change it any more Writing to DVD Media You need special software that supports writing to DVD R DVD R DL and DVD RW discs or to DVD R DL DVD R and DVD RW discs Ahead Software s Nero 6 OEM Suite on the CD that accompanies you...

Page 46: ...R or CD RW disc the color and blink rate of the front panel LED indicator indicate the speed of writing as follows Operation LED color On Off Blink Blinking interval No disc Off Loading Green On until ready Standby Off Read Green On CD DVD write Green Blink 2 blinks sec Test write CD DVD Green Blink 2 blinks sec Tray locked and eject button pushed during read write Green Blink 1 blink sec Tray loc...

Page 47: ...ns In this case If your drive is still in warranty and you are experiencing problems send the drive to Plextor See Returns on page 65 If your drive is out of warranty before returning the drive for repair you may want to try a short blast of canned air aimed at the center of the drive Use only electronics grade canned air sterile filtered and moisture free If you notice no improvements after this ...

Page 48: ...ubleshooting a possible problem with your PX 740A drive please visit our web site at www plextor com to check if you have the latest firmware To obtain new firmware for your drive 1 Go to the Plextor web site at www plextor com 2 Look for firmware upgrades in the Support area on the Downloads page There is a description of the latest firmware revision and its intended use 3 Download the firmware t...

Page 49: ...gency eject tool to open the drive 1 Make sure power to the drive is OFF That is turn off your computer 2 At the front of the drive insert the emergency eject tool or a paper clip or other thin rigid object into the emergency eject hole Figure 21 Emergency eject 3 Push the tool or other object straight in until the disc tray clicks open 4 Carefully continue to slide the disc tray open 5 Remove the...

Page 50: ...he Plextor drive the hard disk and another DVD or CD ROM drive if present The Plextor icon may be D or E or another designator 3 If the PX 740A drive is not recognized in Windows reboot the computer and use your computer s setup program to program the BIOS to recognize it NOTE Refer to the computer s documentation for information on how to run the motherboard BIOS setup program For the PX 740A use...

Page 51: ...the PLEXTOR DVDR PX 740A entry underneath or In Windows 2000 or XP right click on the My Computer icon and select Properties Click on the Hardware tab then click on the Device Manager button Click the sign next to the DVD CD ROM drives heading and look for the PLEXTOR DVDR PX 740A entry underneath If you do not see this drive listed as one of the devices or if it has a yellow diamond with an excla...

Page 52: ...Section 4 Maintenance and Troubleshooting 46 PX 740A Installation and Users Manual This page intentionally left blank ...

Page 53: ... re just different standards like English versus metric measurement Different manufacturers support different standards The DVD R and DVD RW formats are supported by Plextor Philips Sony Hewlett Packard Dell Ricoh Yamaha and other manufacturers DVD R DVD RW and DVD RAM are also supported by Plextor as well as Panasonic Toshiba Apple Computer Hitachi NEC Pioneer Samsung and Sharp No matter which fo...

Page 54: ... firmware and update your drive Q In the list of Recommended Media what s the difference between rated compatible and recommended speeds A Rated is the manufacturer s rated write speed for the media it s what you see on the box Compatible is a looser term that indicates the maximum safe writing speed according to the manufacturer Recommended is the Plextor recommended speed for ensuring top qualit...

Page 55: ...P 64 bit Windows XP 2000 Me or 98SE Usable Formats Logical DVD Read Write DVD ROM DVD Video Multi Border Multi Session DVD VR Logical CD Read Write CD DA CD ROM Mode 1 CD ROM Mode 2 CD Extra CD ROM XA Photo CD Video CD Multi Session CD TEXT CD I Mixed CD Also CD G read only Write Methods DVD R RW DVD R DL DVD R Disk At Once DAO Multi Session DVD RW Sequential Write DVD R DL Disk At Once DAO Multi ...

Page 56: ...future firmware upgrade DVD R Part 1 Volume 1 Basic Format Specification Version 1 3 DVD R DL Part 2 Basic Format Specification Version 1 0 DVD RW Part 1 Volume 1 Basic Format Specification Version 1 3 Part 1 Volume 2 Basic Format Specification Version 1 0 Supported Media CD Stamped CDs Discs compliant with Red Yellow Green White Blue Book CD R Orange Book Part II Volume 1 Volume 2 CD RW Orange Bo...

Page 57: ... engineers indicates the media will achieve top quality when written with the PX 740A at that speed Compatible means the manufacturer indicates the disc can be written at this higher than rated speed although an increase in errors may occur PoweRec in the Plextor drive performs real time monitoring of write quality and adjusts the write speed up and down to ensure the best quality possible DVD R m...

Page 58: ...en Maxell Mitsubishi Chemical Verbatim TDK 16X rated DVD R media 8X 12X 16X writing recommended Mitsubishi Chemical Verbatim 8X rated DVD R media 4X 8X writing recommended Maxell 8X rated DVD R media type HC 1 8X writing recommended TDK 8X rated DVD R media 8X 12X writing recommended Taiyo Yuden 8X rated DVD R media 4X 8X 12X writing recommended Taiyo Yuden TDK Maxell Mitsubishi Chemical Verbatim ...

Page 59: ...ended NOTE All DVD RW media are rewritable up to 1 000 times CD R media Maxell U G 48X rated CD R media 80 min 16X 48X writing recommended Maxell U G 48X rated CD R media 74 min 16X 40X writing recommended Ricoh 40X rated CD R media 80 min 16X 32X writing recommended TDK 52X rated CD R media 80 min 12x 48X writing recommended Taiyo Yuden DX 52X rated CD R media 74 min 16X 40X writing recommended T...

Page 60: ...im Ricoh High Speed CD RW media 74min 80 min 4X 10X writing supported Mitsubishi Verbatim Ultra Speed CD RW media 74 min 80 min 16X 24X writing supported Mitsubishi Verbatim Ultra Speed Plus CD RW media 74 min 80 min 16X 24X 32X writing supported Performance Specifications Read Speed DVD Stamped DVD Speed SL DL DVD R DVD RW DVD R DL 16X CAV 12X CAV 8X CAV 6X CAV 4X CAV NOTES SL Single layer disc D...

Page 61: ...p R Stamp R Stamp R 40X CAV Stamp R RW Stamp R RW Stamp R RW 32X CAV Stamp R RW Stamp R RW Stamp R RW 24X CAV Stamp R RW Stamp R RW Stamp R RW 16X CAV Stamp R RW Stamp R RW Stamp R RW 10X CAV Stamp R RW Stamp R RW Stamp R RW NOTE Stamp indicates commercially pressed silver discs Write Speed DVD R RW Speed R RW R DL R DL R RW 16X CAV 12X PCAV 8X PCAV 8X CLV 6X ZCAV 4X ZCAV 2 4X ZCAV ...

Page 62: ...tion and Users Manual Performance Specifications continued Write Speed CD R RW Speed CD R Ultra Speed Plus CD RW Media Ultra Speed CD RW Media High Speed CD RW Media Normal Speed CD RW Media 48X CAV 40X CAV 32X PCAV 24X PCAV 16X CLV 12X CLV 10X CLV 4X CLV ...

Page 63: ...5540 ZCAV 5540 CAV 2 4x 3324 ZCAV CD Transfer Rate Speed Write KB s Read KB s 48X 7200 CAV 7200 CAV 40X 6000 CAV 6000 CAV 32X 4800 PCAV 4800 CAV 24X 3600 ZCAV 3600 CAV 16X 2400 ZCAV 2400 CAV 12X 1800 ZCAV 1800 CAV 10 1500 ZCAV 1500 CAV 4X 600 ZCAV Initialization Time Time measured from power on until disc is available to read 30 sec maximum DVD or CD Access Time Time measured from command phase un...

Page 64: ...Storage Temperature 40 to 60 degrees Celsius Transportation or Storage Humidity 20 to 95 non condensing Acoustic Noise Maximum 47 5dBA during read and seek at maximum RPM Vibration Operating Read 5 500 Hz 0 5gm Write 5 500 Hz 0 3gm Vibration non operating 5 500 Hz 2 Gm Shock Operating Read CD DVD 6g 11msec Write CD R RW 2g 11msec Write DVD R RW 1g 11msec Shock Non Operating 160g 2msec 80g 180IPS P...

Page 65: ... eject LED Indicator Steady green when reading disc Blinking green when writing to disc Disc Loading Auto Rear Panel PX 740A Internal ATAPI Drive Power Supply DC 12V 10 DC 5V 5 Typical standby current 300 mA 600 mA Typical DVD read current at max speed 660 mA 1 05 A Typical CD read current at max speed 750 mA 980 mA Typical DVD write current at max speed 630 A 1 12 A Typical CD write current at ma...

Page 66: ...gth cannot exceed 18 in 45 7 cm Analog Audio Output Connector Stereo analog output Molex connector L G G R MPC 3 standard Output voltage 0 725 V 10 Load impedance 0 725 V rms with 10K ohm loading S N ratio 96 dB Total harmonic distortion noise 0 02 Dynamic range 96 dB Channel separation 90 dB Frequency response 20Hz 20kHz Digital Audio Output Connector Digital audio output for input to SPDIF or Di...

Page 67: ...O Transfers Modes 0 4 Multiword DMA Transfers Modes 0 2 Ultra DMA Transfers Modes 0 2 ATAPI Command Set Refer to the Plextor ATAPI command manual Inquiry string PLEXTOR sp DVDR sp sp sp PX 740A sp sp where sp is one space DVD Regional Setting Compatibility RPC phase 2 compatible Changing regional setting Max 5 times Other Features Data Buffer 2 MB ...

Page 68: ...al Safety Laser and EMC Standards Country Region Type Agency Standard Safety UL UL 60950 1 Laser FDA CDRH Class 1 USA EMC FCC FCC Part15B Canada Safety UL C UL CSA 22 2 No 60950 1 Safety CE EN60950 1 Laser CE EN60825 1 Europe EMC CE EN50022 Class B Taiwan EMC BSMI CNS13438 ...

Page 69: ...our web site to assist you in troubleshooting the problem on your own NOTE We encourage you to go the Plextor web site www plextor com before attempting to contact Technical Support The answers to the most common questions callers ask can be found quickly in the support area Select PlexHelper for online troubleshooting or FAQs for answers to common questions If you have not been successful in your...

Page 70: ...d select the tech support option Before You E mail or Call for Support Please gather as much of the following information as possible before contacting us The serial number and TLA top level assembly number of your PX 740A drive Your serial number and TLA number appear both on the drive label and on a sticker at the rear of internal drives The latest version of firmware you loaded onto the drive i...

Page 71: ...e 4 Write the RMA number in large bold numbers on the outside of the box and ship it to Plextor Contacting Plextor s RMA Department You can contact our RMA Department and request an RMA number at rmasupport plextor com Or by calling us at 1 800 204 0332 or 937 615 1610 Packing Your Drive Check the drive to make sure there is no disc inside and if possible pack your drive in the original box Some o...

Page 72: ...e outside of the shipping box Any drive sent to Plextor without an RMA number will not be accepted NOTE The RMA number must be clearly visible on the outside of the shipping box Drives must be sent postage prepaid We recommend that you insure your shipment as Plextor cannot be held responsible for any damage that may occur during shipment ...

Page 73: ...er any circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inconvenience caused by service interruptions Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the unit To obtain warranty service you m...

Page 74: ... States For a drive originating outside of the United States the customer is responsible for shipping costs in both directions NOTE Warranty validity is limited to that applicable in the location where the drive was originally purchased If You re Outside the U S or Canada Note that the warranty and RMA policy only apply to the United States and Canada If you are in South America contact your deale...

Page 75: ... ATA 11 MPC 34 power 28 power for drive 19 Sound Blaster 34 SPDIF 34 cable connections PX 740A 32 cable select 15 26 27 60 cable for 18 configuring PX 740A for 27 identifying 18 master 18 PX 740A installation 26 setting mode jumper 20 signal 27 slave 18 using 80 conductor Plextor cable for 18 cable IDE ATA 80 conductor 16 required 11 47 CD formats supported 49 reading speed 55 recording modes 4 49...

Page 76: ... 60 controls front panel PX 740A 9 59 cover panel bay 29 CSEL See cable select D data buffer 61 digital audio 34 digital audio output 60 connector 10 33 34 60 Digital In connector 10 33 34 60 dimensions PX 740A 3 60 disc cleaning 38 labels 38 loading 59 DMA support 61 double layer side 2 35 drive recognizing in Windows 44 DVD compatibility 3 formats compared 47 formats supported 3 49 media 35 51 p...

Page 77: ...D R 4 DVD 3 firmware obtaining 42 upgrading 3 42 48 flash memory 3 42 formats 49 CD 4 49 DVD 3 47 49 frequently asked questions 47 front panel controls 9 59 H hard disk size 5 49 high speed CD RW media 36 write speed 56 host interface PX 740A 61 humidity specification 58 storage 58 I IDE cable 40 conductor 17 IDE cable connecting 31 IDE configuration determining for PX 740A 15 examples 22 selectin...

Page 78: ...ble connections PX 740A 28 minimum computer 5 49 minimum configuration 5 49 minimum RAM 5 49 MMC 4 command set 3 mode jumper 11 60 changing 20 21 setting 19 motherboard BIOS setup program 44 mounting position 28 38 58 mounting PX 740A 28 mounting rails 29 30 MPC compliant audio cable 34 MTBF 59 N Nero 6 39 noise specification 58 normal speed CD RW media 36 write speed 36 56 O OPC See optimum power...

Page 79: ...rear panel connectors 10 59 60 selecting IDE configuration 22 system requirements 49 weight 60 Q questions frequently asked 47 quickstart installation PX 740A 13 R rails 29 30 RAM minimum 5 49 read specification CD 55 DVD 54 reading LED indicator and 9 reading speed CD R 2 CD RW 2 digital audio 55 DVD 2 DVD Video 2 rear panel connectors PX 740A 10 recognizing the PX 740A drive in Windows 44 recomm...

Page 80: ...l audio 55 reading DVD 2 54 reading DVD Video 2 writing CD R 2 writing DVD R 2 writing DVD R DL 2 writing DVD RW 2 writing DVD R 2 writing DVD R DL 2 writing DVD RW 2 stereo output signal 10 60 support 63 T technical support 63 64 temperature specification 58 storage 58 TLA code 28 transfer rate CD 57 DVD 57 tray closing 37 front door 9 loading and unloading 37 loading specification 59 troubleshoo...

Page 81: ...mpatible 48 DVD R 2 55 DVD R DL 2 55 DVD RW 55 DVD R 2 55 DVD R DL 2 55 DVD RW 55 high speed CD RW 36 IDE ATA cable and 11 47 max 48 monitoring 40 normal speed CD RW 36 recommended media and 48 ultra speed CD RW 36 ultra speed plus CD RW 36 writing to CD R 39 writing to CD RW 39 writing to DVD R 39 writing to DVD RW 39 Y yellow book 50 Z zero link 3 ...

Page 82: ...PLEXTOR CORP 48383 Fremont Blvd Suite 120 Fremont CA 94538 6509 Phone Fax E mail 510 440 2000 510 651 9755 info plextor com www plextor com ...