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26  | Adam

Issues with heating

The temperature settings of my 
thermostat are missing

Adam retrieves the measured temperature 
from your room thermostat and sends the 
desired temperature to the thermostat 
using the so called “override” functionality 
of the OpenTherm protocol. It is up to the 
thermostat to “do something” with this 
temperature setting. Based on the 
measured temperature and set 
temperature the regulation determines 
whether the boiler should start heating up 
the house.

Thermostats that use OpenTherm do not 
always do this in the same way. It is 
possible that your thermostat does not 
support above mentioned functionalities 

or that you first have to switch it on. Some 

commonly used thermostats that have 
been extensively tested and at that are 
supported are:
» Plugwise Anna (24V)
» Honeywell Round Modulation
» Honeywell Chronotherm Touch
» Remeha iSense (after contact with support)

You can also install zone thermostat Lisa 
instead of your existing central room 
thermostat.

Is your thermostat not in this overview or 
is it not working as mentioned, please do 
not hestitate to contact Plugwise.

The boiler protocol is not detected 
correctly

  •  Check if Adam is connected to the 

correct connections of the boiler.

  •  Remove power from the boiler and 

Adam.

  •  Power up the boiler and wait until the 

boiler has booted up.

  •  Power up Adam an wait until it has 

started up, the   light is on.

  •  Check now if the correct boiler 

protocol is detected: go via the menu 
to 

Settings > Heating system > Boiler

Not the correct boiler protocol? Click 
update boiler protocol. 

I have installed zone heating but my 
house is no longer warming up

For zone heating to work properly, the 
Plugwise regulation should be switched 
on. You can check this in the local web 
interface of Adam: 

Settings > Heating 

system > Heating

. When you switch on the 

Plugwise regulation, the regulation of the 
thermostat is being ignored. 

Make sure that the heating source to 
which you have connected Adam is the 
only heating source in your heating system 
and that Adam has full access to control 
this heating source. 

Summary of Contents for Adam

Page 1: ...Installation manual boiler gateway Adam Model 159 01 Nederlands English 6000 0080 03 ...

Page 2: ...kale web interface 13 Problemen met de app 13 Problemen met het verwarmen 13 EU conformity declaration 15 In the package 16 More information 16 Before you start 16 Precautions and safety 17 Compatibility 17 Installation 18 The LED behaviour 23 Good to know 24 Alternative ways to connect to the internet 24 Issues using wifi 24 Issues with the local web interface 25 Issues with the app 25 Issues wit...

Page 3: ...rialen Plaats een afgedankt apparaat dan ook nooit bij het gewone afval Lever altijd het apparaat in bij een gemeentelijk inzameldepot voor elektrische en elektronische apparatuur Plugwise B V verklaart hierbij dat dit product voldoet aan de benodigde vereisten van de desbetreffende Europese richtlijnen waaronder 1999 5 EC R TTE Een exemplaar van de Europese conformiteitsverklaring is beschikbaar ...

Page 4: ...et Plugwise Zigbee HA producten zoals de slimme verwarmingsapparaten voor Plugwise zoneverwarming Symbolen Let op waarschuwing Tip Deze stap moet je uitvoeren ID Het ID is de 8 letterige code op de sticker op de achterkant van Adam Wifi netwerknaam De wifi netwerknaam begint met smile en staat op de sticker op de achterkant van Adam Pakketinhoud Adam Muurplaatje USB adapter Adapterkabel ID xxxxxxx...

Page 5: ...e cv ketel Het is dan handig een extra lange LAN kabel bij de hand te hebben zodat je Adam eerst via LAN tijdelijk met de router kunt verbinden Zorg ervoor dat je bij de hand hebt ID van Adam Wifi netwerknaam van Adam Wifi wachtwoord van het internet Compatibiliteit Adam werkt samen met een OpenTherm ketel Aan uit ketel OpenTherm thermostaat OpenTherm Adam communiceert met het verwarmingssysteem v...

Page 6: ...iesoftware installatieconfiguratiezonevewarming online plugwise com adam ha voor eengedetailleerdoverzichtvandete doorlopenstappenomzoneverwarming teinstalleren Sluitdeadapterkabelaanopde USB adapterenAdam Steekdestekker inhetstopcontactenwachttotAdamis opgestart hetbovenstelampje en middelstelampje knipperenlangzaam Adamstaatinaanmeldmodus Gebruikeentoestel smartphone tablet ofpc waarmeejekuntver...

Page 7: ...tel Sluitdedraaddienaardethermostaat looptaanopdeinstallatiekabelaan Adammethetthermostaat icoon Dit is niet nodig als je Adam zonder OpenTherm thermostaat maar met zone thermostaat Lisa installeert BepaaldepositievanAdambijde cv ketelenmonteerhet bevestigingsplaatjevanAdam KlikAdamophetbevestigingsplaatje Zetdespanningterugopdecv ketel SteekdestekkervanAdamweerinhet stopcontactenwachttotdezeis op...

Page 8: ...ngevalvaneen OpenTherm ketel herstartdeketelen Adam Aangeslotenopeenaan uit ketel KlikopUpdateketelprotocol Ga via het menu naar Instellingen Verwarmingssysteem Verwarmen Hier kun je de Plugwise regeling aanzetten Dit moet aanstaan als je gebruik maakt van zoneverwarming Sla de instellingen op GaviahetmenunaarInstellingen Verwarmingssysteem Verwarmen Vul onderhetkopjeInstallatiededetailsin overjou...

Page 9: ...imale werking van de Elga kan er ondersteuning voor de Elga aangezet worden op de Adam Stuur hiervoor een e mail naar helpdesk plugwise com Zodra de ondersteuning is aangezet zijn de Elga specifieke instellingen zichtbaar in de web interface van Adam Controleer of het ketelprotocol OpenTherm is zie pagina 8 Daarnaast is het belangrijk dat Elga de verwarming weersafhankelijk regelt De Elga moet dan...

Page 10: ...aar connect plugwise net Vul het ID in van Adam Log vervolgens in met Gebruikersnaam smile Wachtwoord ID zie sticker Je vindt de andere mogelijkheden om Adam te verbinden met het internet onder Alternatieven om te verbinden met internet op pagina 12 Wifi via je browser Open de lokale web interface van Adam Let op dat je toestel nog steeds is verbonden met het wifi netwerk van Adam en dat je in de ...

Page 11: ...am smile en als wachtwoord het ID in De lokale web interface van Adam opent App Met de app kun je snel de temperatuur instellen ook als je onderweg bent Gebruik Adam via de lokale web interface HTML interface of met de app Zorg ervoor dat je in de volgende situaties bent verbonden met hetzelfde netwerk als waarmee ook Adam is verbonden Als je Adam wilt toevoegen aan de app Als je Adam via de lokal...

Page 12: ...wifi netwerk zoalswordtbeschrevenoppagina10 Ik krijg Adam niet op wifi aangesloten wat nu Sluit Adam eerst aan op de router via een LAN kabel Zorg ervoor dat Adam weer is Alternatieven om te verbinden met internet De aanbevolen manier om te verbinden met internet staat op pagina 10 Ga je toch liever voor een alternatief Kies dan een van de volgende opties Optie a Internet via netwerkkabel Optie b ...

Page 13: ...interface Waaromkanikdelokaleweb interface vanAdamnietopenen Controleerofhettoestelwaaropjedelokale web interfacewiltopenen verbondenis methetzelfdenetwerkalsAdam Wat ik zie in de lokale web interface komt niet overeen met de huidige instellingen wat nu Verwijder de cache van de browser en open de pagina opnieuw en of probeer de web interface eens te openen via een incognito venster in de browser ...

Page 14: ... juisteketelprotocolwordt gedetecteerd gaviahetmenunaar Instellingen Verwarmingssysteem Ketel Niethetjuisteprotocol Klikdan opupdateketelprotocol Ikhebzoneverwarminggeïnstalleerd maarmijnhuiswordtnietwarm DePlugwise regelingmoetaanstaanomde zoneverwarminggoedtelatenwerken Jekuntditcontrolerenindelokale web interfacevanAdam Instellingen Verwarmingssysteem Verwarming AlsjederegelingvanPlugwiseaanzet...

Page 15: ...ble essential requirements of the appropriate EC Directives including 1999 5 EC R TTE A copy of the EU declaration of Conformity is available at www plugwise com product conformity Old electrical and electronic appliances very often contain valuable materials Therefore never dispose discarded appliances with normal household waste Always hand in your old appliances at the municipal collection poin...

Page 16: ...e Zigbee stick you can extend Adam with Plugwise Zigbee HA products such as smart heating controls for zone heating Symbols Warning be aware Advice You must carry out this step ID The ID is the 8 letter code on the sticker on the back of Adam Wifi network name The wifi network name starts with smile and is on the sticker on the back of Adam Adam Wall plate USB adapter Adapter cable ID xxxxxxxx wif...

Page 17: ...bout the quality of the wifi connection at the central heating boiler It is convenient to have an extra long LAN cable for the installation at hand so you can first set up an internet connection temporarily via LAN Make sure you have at hand ID of Adam Wifi network name of Adam Wifi network password Compatibility Adam works with an OpenTherm boiler an on off boiler an OpenTherm thermostat OpenTher...

Page 18: ...n order to configure a zone Use the option to create a new zone the sign in the right bottom corner For a good reception make sure the Plugwise Zigbee HA products such as the smart heating devices for zone heating are nearby Adam HA when you add them to the Zigbee network Use the option to add a new device to the zone Follow the instructions in the web interface Make sure the Plugwise Zigbee HA pr...

Page 19: ...oiler icon Connect the wire running to the thermostat with the installation cable at Adam with the thermostat icon This is not necessary if you install Adam without an OpenTherm thermostat but with zone thermostat Lisa Determine the position of Adam near the boiler and mount the wall plate of Adam to the wall Click Adam onto the wall plate Connect both the boiler and Adam to the power outlet and w...

Page 20: ... and Adam in case of an OpenTherm boiler Connected to an on off boiler Click Update boiler protocol Go via the menu to Settings Heating system Heating Here you can turn on the Plugwise regulation You have to turn on the Plugwise regulation if you have installed zone heating Save your settings Go via the menu to Settings Heating system Heating Enter the details about your heating system below the h...

Page 21: ...ther dependent regulation Elga must then be connected as described in scheme K5 or K6 in the Elga installer manual Dip switches on Elga Turn the dip switches B1 B2 on Turn the dip switch A6 on Set the dip switches A1 A3 to the house Set the dip switch A8 depending on the communication with the boiler Adam is connected to an on off boiler Fill in the maximum boiler temperature that is set on your b...

Page 22: ...ndopenthenetworksettings Press Scannetworks Adamwillsearchforthe availablenetworkstoconnectwith At Wifi network select the network you want Adam to connect with Enter the password of the wifi network and save the settings Adam is now connecting to the internet The upper light is blinking irregular and the middle light is on Your device is no longer connected to the Adam wifi network Make sure that...

Page 23: ... plugwise net Login with your ID Enter username smile and use the ID as password The web interface of Adam will open App With the app you can easily set the temperature also when you are not at home Use Adam via the local web interface HTML interface or with the app Make sure that in the following situations your device is connected to the same network as to which Adam is connected When adding Ada...

Page 24: ...ng quickly and regularly Enable WPS on the wifi router to connect to your wifi network In case after 2 minutes Adam has not made a connection yet to your wifi network Adam will switch back to access point mode Issues using wifi I cannot find the Adam wifi network what to do Ensure that Adam is not already connected to the internet via a LAN cable Wait until Adam has booted up completely before con...

Page 25: ...ture You can reach the web interface though but only via the IP address of Adam within your own network Do you want to set another temperature You can do this using the thermostat Issues with the local web interface Why is it not possible to open the local web interface Make sure your device on which you want to open the web interface is connected to the same network as Adam is connected to What I...

Page 26: ...isa instead of your existing central room thermostat Is your thermostat not in this overview or is it not working as mentioned please do not hestitate to contact Plugwise The boiler protocol is not detected correctly Check if Adam is connected to the correct connections of the boiler Remove power from the boiler and Adam Power up the boiler and wait until the boiler has booted up Power up Adam an ...

Page 27: ...stallation is new it is possible Adam will heat up your home a little to much because it still have to get familair with your house Besides it is important if you install zone heating that you install Tom s and or Floors on all radiators floor heaters and or convectors in the room and that they are all added to the correct zone For support go to plugwise com support ...

Page 28: ...Plugwise B V Wattstraat 56 2171 TR Sassenheim The Netherlands www plugwise com Support plugwise com support ID ...

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