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Appendix A:
Troubleshooting
Scanner Connection
The first step to take when troubleshooting connection problems with your scanner is
to check all physical connections. The QuickScan icon , located on the Windows
system tray, indicates if the scanner software is properly launched and the scanner and
computer are communicating with each other.
Appearance
Status
The QuickScan program has been successfully launched and the
scanner is connected with the computer, ready to scan mages.
The scanner is not connected with the computer.
No Display
You have chosen to terminate the QuickScan program, no matter
the scanner is connected or disconnected with the computer.
If the Windows system starts and detects the scanner unconnected, the following
message will appear to remind you: