Plustek eScan A350, User Manual

Page 1: ...eScan Square9 Global Search Network Scanner User s Guide ...

Page 2: ...ertain documents for example checks bank notes I D cards government bonds or public documents may be prohibited by law and or subject to criminal prosecution We recommend you to be responsible and respectful of the copyrights laws when you are scanning books magazines journals and other materials Environmental Information Recycle or disposal at end of life information please ask local distributors...

Page 3: ...BUTTON 11 SCAN SETTINGS 13 Preview 13 File Name 13 Scan Mode 14 Color Mode 15 Quality 15 Size 15 Format 16 Compress Level 16 Brightness 17 Contrast 17 Watermark 17 Split PDF TIFF 18 Punch Hole Removal 18 Blank Page Removal 19 Fill Edges 19 Merge Split 19 Double Feed Detection 20 XMP Metadata 20 Gamma 20 Auto Density 21 SAVING DESTINATION 22 Save to Square9 GlobalSearch 22 Save to USB 23 Save to Sh...

Page 4: ... 37 Placing Plastic Cards 38 Scanning Documents 40 CHAPTER III CARE AND MAINTENANCE 42 Cleaning the Scanner 42 Cleaning Materials 42 Cleaning the ADF 43 Replacing Consumables 45 Replacing the Pad Module 45 Replacing the Feed Roller 47 CHAPTER IV TROUBLESHOOTING 50 Clearing Paper Jams 50 APPENDIX A SPECIFICATIONS 52 APPENDIX B CUSTOMER SERVICE AND WARRANTY 53 Service Support Information 53 Statemen...

Page 5: ...ss The devices can store multiple accounts and choose to scan to respective database based on each individual user s preference coup with password protection to increase user authentication and protection Through Single Touch Button Scan documents directly into Square9 GlobalSearch Scan documents directly into USB disk drive Scan documents directly into Network drive via SMB 2 0 and SMB 3 0 Protoc...

Page 6: ... agreement and FCC statement concerning the product CONVENTIONS OF THIS GUIDE Bold Represents commands or contents on your computer screen ALL CAPS Important note or first use of an important term in a chapter Italic Represents buttons on your scanner OR important notes A Note about Icons This guide uses the following icons to point out information that deserves special attention Warning A procedu...

Page 7: ...urs before removing this device from the bag 2 Do use the AC adapter provided with the scanner Use of other AC adapter may lead to malfunction 3 Keep the space around the AC adapter clear in case you need to quickly unplug the AC adapter during emergencies 4 Damaged wire could cause fire or electrical shock Keep the power cord straight and without being twisted bended or scraped 5 Unplug this devi...

Page 8: ...ONTENTS1 1 Scanner 2 Power Cable 3 AC Adapter 4 Paper Chute 5 Quick Guide 6 Application CD ROM 7 Calibration Sheet 1 Save the box and packing materials in case you need to transport this scanner in the future ...

Page 9: ...dth slider for the paper size you are using 6 PAPER CHUTE Helps keep the paper in place Install the paper chute before using the scanner 7 PAPER CHUTE EXTENSION Extends to hold longer paper 8 ADF AUTOMATIC DOCUMENT FEEDER Automatically feeds a stack of documents for scanning 9 SCREEN SAVER BUTTON Press this button to enter the panel screen saver mode and you may press this button again to wake up ...

Page 10: ... a DHCP server A DHCP server automatically provides all devices within a network environment with IP addresses so there is no need to manually set an IP address for the scanner Please make sure there is an active Internet connection while using the scanner The scanner requires access to the Internet to retrieve the date and time When saving scanned documents to a computer or mobile device the scan...

Page 11: ...R Please follow the step by step procedures described below to install the Plustek scanner Attention Choose a Proper Site First Always place your scanner on a level smooth and strong surface before proceeding the scanner setup or any scanning task Tilted or uneven surface may cause paper feeding errors scanner damage or personal injury Avoid using the scanner in a dusty environment Dust particles ...

Page 12: ...ing the lever and get the paper chute ready 2 Install the paper chute by aligning and inserting the tabs of the paper chute into their slots on the scanner 3 Close the panel unit by pushing it back down until it snaps back into place Panel unit open lever Panel unit ...

Page 13: ...AC adapter into a standard AC power outlet 4 Optional Plug the end of the Ethernet cable2 to the Ethernet port at the rear of the scanner 5 Optional Plug the other end of the Ethernet cable3 to an available port on the Ethernet hub4 6 Switch on the scanner power from the rear of the scanner 2 Can also connect without the Ethernet by going wireless 3 Can also connect without the Ethernet by going w...

Page 14: ...epartments people scanning type or more and is displayed in alphabetical order Each group contains a maximum of twelve job buttons It is recommended to create no more than 10 groups per device to ensure smooth operation Ethernet and WiFi Ethernet and WiFi indicator signals connection availability It is strongly advice to connect via Ethernet for stability and data transmit speed To configure Inter...

Page 15: ...job Create job buttons by tapping on button Enter Job Name Group or Owner and optional password can be setup for button access control When setting is completed tap Next Job Button Configuration Tap on scan settings to configure respective job button s scanning profile e g simplex duplex DPI color gray scale mode naming of documents and etc Enable desired destination and configure accordingly ...

Page 16: ...12 Return to the job button interface to edit settings at any time Duplicate Job Button Edit Job Settings Rename Job Button Delete Job Button ...

Page 17: ...e that some features requires you to enable and configure additional settings Preview Enable Preview and Edit Mode to review the images created from the batch of scans User may rotate images continue scanning double tap on the image to crop and make edits When scanning in Multi Page PDF TIFF splitting files can be done manually by tapping between the scan images File Name File Name for the scan do...

Page 18: ... following dialog Note Please make sure there is an active internet connection before you power on the scanner The scanner requires access to the internet to set the device date and time Scan Mode Simplex Duplex Tap to switch between Simplex scanning one side of the document Duplex scanning both front and back side of the document ...

Page 19: ... This scan mode produces the smallest file size Quality Image Quality is measured in pixels per inch dpi refers to resolution The higher resolutions result in more detail in the scan and greater file sizes Select the desired QUALITY in the popup dialog Available dpi 100dpi Lower 200dpi Standard 300dpi Good 400dpi Better and 600dpi Best Size Tap to select a suitable document size from the list for ...

Page 20: ...ents over time which are self contained self describing and more device independent To ensure that the digital PDF documents remain readable and accessible for long term For extra protection Encryption can be configure on the same interface as well Providing optional features to Allow Print Edit or Copy of the scanned document Compress Level The lower the compression rate the higher quality of the...

Page 21: ...s of the image decreasing the contrast de emphasizes that difference Watermark Enable the use of Watermark to add a visible mark on the scan documents The eScan network scanner allows Text or Image Picture configuration for such function Select Use Picture to upload a desired image Please note when using Image file for your watermark overlay we strongly recommend that the image be no bigger than 8...

Page 22: ...the specific barcodes via Blank Page o By inserting a blank page in between the batch of scans o Every blank page scanned the scanner will automatically filed it as a separate document via s specify number of pages o By specifying a number the scans will be split into a different file with the determined number o Adjust the number to the right or left using the slider This feature allows a scannin...

Page 23: ...ote If the specify fill in area is too wide partial characters on the document near the edges may not be visible Merge Split When scanning in duplex mode you can enable this option to have both sides of a scanned item Merge and appear on one page in the final image file The options in the list allow you to select where you want the front side image to appear in relation to the back side image in t...

Page 24: ...kness XMP Metadata Enable XMP Metadata aka Extensible Metadata Platform allows user to embedded metadata properties with the document files It provides additional information about the file such as Title Category Subcategories Descriptions User Date Location and Sub location Preconfigure the fields or mark it Selectable to enable fill in during each scanning process Gamma Gamma is the tone curve a...

Page 25: ...verall lightening the image with white as seen with raising the brightness level Auto Density Enable Auto Density allows the network scanner to automatically adjust the image density to the optimal that best suited to the quality of the original Dark texture originals such as newspaper or recycled paper will be copied so that background will not be reproduced ...

Page 26: ...estination may vary accordingly SAVE TO SQUARE9 GLOBALSEARCH Choose save to Square9 GlobalSearch Setup the host username and password Host Enter your host IP address or domain name For example 59 59 59 159 or example mysquare9 com Username Enter your Username Password Enter your Password Enable Disable Button ...

Page 27: ...23 SAVE TO USB Enable USB as your scan to destination Tap on to configure Enable save to USB Tap to configure Select the destination to save scan images ...

Page 28: ...10 1 0 38 or mycomputer Username Enter your computer s username Password Enter the password of your computer Domain Optional MIS will specify Save to You can choose the folder or manually type your path If your folder sets as a hide folder you need to manually type your path Import Profile Azure SMB File Share You need to have a Microsoft Azure account See the link http plustek com us products net...

Page 29: ...main source of Internet connectivity Slide System Settings menu for more setting options Configure advance system related settings such as the Networks setting enabling eScan as an Access Point AP set a security code for the eScan the brightness of the display and much more Setting eScan as an Access Point You may set eScan as an Access Point AP so that your mobile devices can connect to a wired n...

Page 30: ... IP Settings Tap on Ethernet and Static IP Settings to configure static IP settings Select the Use static IP option and enter the IP address Gateway Netmask DNS 1 and or DNS 2 Contact your network administrator for assistance Tap on SAVE in the upper right corner to save the settings and tap on Exit on the left column to exit this dialog ...

Page 31: ...lease manage your security password pattern carefully If you have lost or forgotten your password pattern please contact original manufacturer for service Applicable fees may apply Attention Strongly recommend using the function to extend the lifespan of your touch panel To save power consumption when the scanning process is finished the scanner light source will turn itself off and the scanner wi...

Page 32: ...iginal document varies in color from the scanned image By calibrating the scanner it allows you to adjust and compensate for variations that can occur in the optical component over time by its nature Insert the special calibration sheet into the ADF of the scanner with an arrow toward the scanner buttons Tap on Calibration and tap the Start button to start the calibration process ...

Page 33: ...th a message as well EXPORT ALL SETTINGS Administrator can export device settings and replicate the settings to other devices Please insert the USB drive and tap on Export All Settings to export device settings IMPORT ALL SETTINGS Administrator can import device settings from the USB drive Tap on Import All Settings to import preconfigured device settings Please insert the USB drive to import the ...

Page 34: ...SETTINGS Tap on Clear All Settings to clear all user data reset all settings to factory settings DEVICE INFORMATION Tap on Device Information to display device related information You may modify the device name here ...

Page 35: ...me extension to select the desire setting TWAIN WIN MUST UPDATE SOFTWARE VERSION If you want to use the TWAIN interface of the eScan you have to install the Network Twain Finder on your computer Activate the TWAIN Win by tapping on Configuration System Settings enable TWAIN function and the floating TWAIN button appears ...

Page 36: ...sword before proceed to the respective menu Administrator User Operator Configurations Users are restricted to access ALL system settings and add account s Only the administrator with the password can configure the device System Settings Users are restricted to configure WiFi and relevant device settings Add Account Users are restricted to add additional accounts to the network scanner but have ac...

Page 37: ...IT personnel remotely support eScan in other locations via browsers on computer or smartphones eScan remote setting feature connections with proprietary Plustek server is highly encrypted and thus protected from being accessed by third parties Please contact your local sales representatives to learn more ...

Page 38: ... use in your daily work or personal life such as Normal paper whose size and ream weight meet the requirements stated in Appendix A Specifications of this guide Notched paper Coated paper e g brochure Attention To prevent paper feeding errors and damages to the ADF unit strictly follow the instructions below Remove all small objects e g paper clips pins staples or any other fasteners attached befo...

Page 39: ...e g cloth metal foil Attention DO NOT use the ADF to scan photographic sheets or particularly valuable document originals wrinkles or other damages can happen in case of paper feeding errors DO NOT place paper with wet ink or correction fluid into the ADF Wait few minutes for it to get dry Loosening Documents Before loading documents into the ADF loosen them as follows 1 Fan the documents so that ...

Page 40: ...y into the ADF until touching the bottom For single sided scans load the documents face down so that the side to be scanned faces towards the paper chute For double sided scans load the desired page order of documents face down so that the side to be scanned faces towards the paper chute 2 If you need to scan longer documents pull out the paper chute extension and stacker to provide further suppor...

Page 41: ...ly in place ensuring optimum scanning accuracy they should never be wedged in so tightly that the process of feeding them through the scanner is strained Do not load additional paper into the ADF while the unit is feeding and scanning PLACING BUSINESS CARDS 1 Horizontally load the business cards headfirst and face down toward the center of the ADF and all the way into the ADF until touching the bo...

Page 42: ...license ID card insurance card medic care card or any membership card Make sure to load the embossed face of the embossed card face up into the scanner 1 Horizontally load the plastic card headfirst and face up toward the center of the ADF Make sure to load the embossed face of the embossed card face up into the scanner For double sided scans load the card in desired order 2 Adjust the paper width...

Page 43: ...39 Attention Make sure the plastic cards you wish to scan are horizontally loaded into the ADF Maximum thickness of each plastic card is 1 2 mm ...

Page 44: ...e Blue Litho and X Process Apply frames to the scan images Apply Crop Straighten Rotate Mirror to the scan image Crop by dragging the markers to crop the image Apply advanced adjustable filters and change the filters through the slider bars on the image Available filters are Autocolor Exposure Vignette Contrast Shadows Vibrance Sharpness Curves Hue Saturation and BW Filter When scanning in multipl...

Page 45: ... as Selectable during configuration Indexing of each batch of scan document will be prompt on the panel Fields with asterisk symbol are require fields must be enter to properly save the scan files Tap on Next to continue upload data Once upload completes the interface will prompt message if indexing was successful and return to the main menu automatically ...

Page 46: ...erein Do not rub too hard Warning Before cleaning the scanner turn off the scanner and disconnect the scanner s power cable and Ethernet cable and then wait a few minutes for the glass and or the inner ADF to cool to ambient temperature Wash your hands with soap and water after cleaning the scanner Cleaning Materials Have the following cleaning materials ready to clean the scanner soft dry lint fr...

Page 47: ...ntly wipe the following areas with the cloth dampened with the cleaner Be careful NOT to scratch their surfaces Clean Feed Roller Wipe the Feed Roller from side to side and then rotate it Repeat this until its entire surface is cleaned Panel unit open lever Panel unit ...

Page 48: ...direction of arrow shown in below picture Be careful not to damage the pick springs of the pad Clean ADF Glass Attention Do not spray cleaner directly onto the scanner glass Excess liquid residue may fog or damage the scanner 3 Wait for cleaned areas to dry completely ...

Page 49: ...deline it is recommended to replace the pad module every 50000 sheets of scans A4 70 g m2 or 18 lb and it is recommended to replace the feed roller every 300000 sheets of scans A4 70 g m2 or 18 lb Replacing the Pad Module 1 Open the panel unit by pulling the panel unit open lever Panel unit open lever Panel unit ...

Page 50: ...y pinching both sides of the pad module and pull it out 3 Install the new pad module by inserting the tabs on the module onto their slots on the scanner 4 Close the panel unit by pushing it back down until it snaps back into place ...

Page 51: ...anel unit by pulling the panel unit open lever 2 Remove the paper chute by pinching both sides of the handles on the paper chute to remove it 3 Remove the feed roller by pinching the feed roller and pull it out Panel unit open lever Panel unit ...

Page 52: ...48 4 Install the new feed roller by aligning and inserting the feed roller onto the roller pitman on the scanner ...

Page 53: ...49 5 Install the paper chute by aligning and inserting the tabs of the paper chute into their slots on the scanner 6 Close the panel unit by pushing it back down until it snaps back into place ...

Page 54: ...ide CLEARING PAPER JAMS If a paper jam in the ADF happens please perform the following steps 1 Remove any unjammed documents still loaded into the ADF 2 Open the panel unit by pulling the panel unit open lever 3 Gently but firmly pull the jammed documents out of the ADF Try to avoid creasing or wrinkling the documents Panel unit open lever Panel unit ...

Page 55: ...not try to pull jammed or half scanned documents out of the ADF without first opening the panel unit Doing so may permanently damage the ADF 4 Close the panel unit by pushing it back down until it snaps back into place ...

Page 56: ...per Sizes W x L Max 216 x 356 mm 8 5 x 14 for long paper 216 x 5080 mm 8 5 x 200 Min 50 8 x 50 8 mm 2 x 2 Acceptable Paper Weight Thickness 40 to 157 g m 12 to 40 lbs Multi feed Detection With ultrasonic technology Daily Duty Scan Sheets 6 000 Roller Lifetime Scans 300 000 Pad Lifetime Scans 200 000 Power Supply 24Vdc 2 7 A Interface USB 2 0 x 2 USB 2 0 Host x 1 RJ45 x 1 Net Weight 2 8 Kgs 6 17 Lb...

Page 57: ...ion Information requested by relevant Implementing Measure Please ask local distributors and suppliers for the related information of Implementing Measure test report Do not dispose anything of products before you ask local distributors and suppliers to get correct information for decreases of environmental impact with right methods and procedures If you want to disposals the product and or an acc...

Page 58: ...or this product If this product is an optional feature this Limited Warranty applies only when the feature is used in a machine for which it was designed If you have any questions about your Limited Warranty contact the approved retailer from whom you bought the product or the manufacturer THIS LIMITED WARRANTY REPLACES ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLI...

Page 59: ...ate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to opera...

Page 60: ...plustek com All rights reserved The information and specifications contain in this document are subject to change without notice For further details please consult your local distributors or email us at sales plustek com ...