Plustek MobileOffice, User Manual

Page 1: ...Installation Usage Maintenance Troubleshooting ...

Page 2: ... be prohibited by law and or subject to criminal prosecution We recommend you to be responsible and respectful of the copyrights laws when you are scanning books magazines journals and other materials Environmental Information Recycle or disposal at end of life information please ask local distributors or suppliers for recycle and disposal information The product is designed and produced to achiev...

Page 3: ...ng Additional Software 9 CHAPTER II USAGE AND MAINTENANCE 10 Operating the Scanner 10 Using the Scanner Buttons 11 SCAN Button 11 Scanning Methods 12 Scanning via TWAIN Interface 12 Scanning from the Scanner s Panel or On screen DocAction s Execute Menu 14 Status Indicator 15 Scanner Connection 15 Maintenance 16 Calibrating the Scanner 16 Cleaning the Scanner 17 Power Save 17 Usage Maintenance Tip...

Page 4: ...s the box contents and minimum computer requirements to use this scanner Before you start installing your scanner check the box contents to make sure all parts are included If any items are damaged or missing please contact the vendor where you purchased your scanner or our customer service directly Chapter I describes how to install scanner s software and connect the scanner to your computer Note...

Page 5: ...hese conditions when this device is moved directly from a cold to a warm location after a cold room is heated when this device is placed in a damp room To avoid the moisture condensation you are recommended to follow the procedure 1 Seal this device in a plastic bag for it to adapt to room conditions 2 Wait for 1 2 hours before removing this device from the bag 2 Do use the USB cable provided with...

Page 6: ...s2 1 Scanner 2 USB Cable 3 Quick Guide 4 Setup Application DVD ROM 5 Calibration Sheet 6 Cleaning paper 1 Higher requirements might be needed when scanning or editing a large quantity of image data The system requirements here are only a guideline as in general the better the computer motherboard processor hard disk RAM video graphic card the better the results 2 Save the box and packing materials...

Page 7: ...er from this direction You can feel the document being grabbed by the scanner 3 Alignment arrow Always align the edges of your documents to this arrow sign 4 SCAN button Press this button to start scanning and save the images into your computer 5 Custom Button Press to perform a predefined scanning task 6 LED indicator It indicates the scanner s current status ...

Page 8: ...operate under the Microsoft Windows 7 8 10 operating system Hardware Requirements This scanner connects to your computer through the Universal Serial Bus USB which supports hot Plug and Play To determine whether your computer is USB capable you must check the rear of your PC to locate a USB jack that looks the same as the one pictured below Note that on some computers the USB port at the rear of t...

Page 9: ...ake sure that the hub is connected to the USB port in your computer Next connect the scanner to the USB hub Note If you do not have a USB port available you might need to buy a USB port Step 2 Installing the Software 1 If the USB components on your computer are functioning correctly they will automatically detect the scanner causing the Add New Hardware Wizard or Found New Hardware Wizard to be la...

Page 10: ...se skip to procedure 4 When the Setup Application DVD is for one scanner model a Insert the Setup Application DVD ROM included with your scanner into your DVD ROM drive Click Run install exe in the AutoPlay window b Click on the Yes button if the User Account Control dialog pops up Afterwards please skip to procedure 4 3 For Windows 8 Windows 10 a Insert the Setup Application DVD ROM included with...

Page 11: ...future Step 3 Testing the Scanner The following test procedure checks to see if the scanner is properly functioning with your computer and the scanning software Before testing your scanner double check to make sure that all connections are securely fastened To properly test your scanner please perform the following steps 1 Insert the document or image face up into the scanner Align the paper to th...

Page 12: ...ick Guide that accompanied your scanner If you are still having problems please check that You have 2 GB of free space on your hard disk drive The scanner is plugged in and has power You are using the USB cable supplied with the scanner The square end of the USB cable is plugged into the rear of the scanner The rectangular end of the USB cable is plugged into the back of your computer If you devia...

Page 13: ...bly be done from an image editing program where you can view edit save and output the scanned images What about scanning text documents and editing them in a word processor This is the role of Optical Character Recognition OCR software OCR software converts the image files that are created from scanning text documents into text files that can be viewed edited and saved by word processors An OCR pr...

Page 14: ...while scanning within that program Using the Scanner Buttons Your scanner is equipped with two function buttons designed to make your scanning experience more convenient and efficient With simply one touch of the button you can scan to file copy OCR BCR or e mail Attention To use the buttons ensure you have installed the relevant software e g the printer driver is required for using the copy funct...

Page 15: ...utomatically installed to your system along with the scanner driver Attention Before you start scanning check the following 1 The power of both your computer and scanner is turned on 2 The icon appears on the Windows system tray 3 Paper is appropriately loaded into the scanner Scanning via TWAIN Interface The TWAIN program is a very important piece of software that comes with your scanner This pro...

Page 16: ...u find Presto BizCard and then click on Presto BizCard Attention If you have more than one scanner or other imaging devices installed on your computer you need to set this scanner as the default scanning source before you acquire the TWAIN program 1 From the File menu click Select Scanner 2 In the window that opens choose this scanner and then click the OK button to set this scanner as the default...

Page 17: ...ming your first scan via scanner buttons you are recommended to configure the button settings to your needs and preferences first There are two ways to configure or view the button settings of DocAction Double click the icon in the Windows system tray Right click the icon in the Windows system tray and then choose Button Configuration in the pop up menu that opens Within the Button Configuration w...

Page 18: ...ight Status On The scanner is connected with the computer ready to scan images Flashing The scanner is busy scanning Off The scanner is off either because of disconnection with the computer or because the computer being turned off Scanner Connection The first step to take when troubleshooting connection problems with your scanner is to check all physical connections The icon located on the Windows...

Page 19: ...ect may be less good than the special calibration sheet 2 Click Start All Programs Your scanner model name Calibration Wizard For Windows 8 1 users Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar Click on the Start charm then click on the downwards arrow button in the lower left corner of the screen The Apps screen will be shown Move your cursor to t...

Page 20: ...luence the scan quality or even lead to scanner malfunction 2 From the Windows START menu point to All Programs Your Scanner Model Name and then click Clean Wizard For Windows 8 1 users Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar Click on the Start charm then click on the downwards arrow button in the lower left corner of the screen The Apps scre...

Page 21: ... a dusty environment Dust particles and other foreign objects may damage the unit Do not insert any document into the scanner with small objects such as paper clips pins staples or any other fasteners attached Do not insert damp curled or wrinkled documents into the scanner for scanning These documents can cause paper jams and possibly damage the unit ...

Page 22: ...ypically done by pressing a key4 usually del F1 or F10 during startup In the BIOS Settings screen that appears find the option for USB and enable it Exit and Save the changes you made Your computer is rebooted automatically Please consult your computer vendor before attempting to do this change Cause 4 The USB controller was improperly installed on your computer Solution 4 To reinstall the USB con...

Page 23: ...Solution Change the Monitor Gamma settings in either of the programs so that they match Please consult the help files for each program to find out how to adjust the Monitor Gamma Symptom The image looks good in the screen but is very dark when printed Cause1 The Monitor Gamma Settings or the scanner brightness settings are not set properly Solution 1 1 Change the Monitor Gamma to a value between 1...

Page 24: ...s that you do not need Cause 2 Your hard disk drive might be heavily fragmented or it might contain some bad sectors Solution 2 Run the Scan Disk utility that came with your Windows computer Please consult your computer documentation or the Windows help files on how to run the Scan Disk Utility Symptom The error Scanner not Found that is displayed Cause 1 The USB cables are not connected properly ...

Page 25: ...22 Cause The document or photo was not correctly inserted into the scanner Solution Grab the jammed paper and pull it through the scanner Try to avoid creasing wrinkling or tearing the paper ...

Page 26: ... 300 dpi A6 Scanning Area W x L Maximum 104 9 x 500 mm 4 13 x 19 69 Minimum 33 x 43 mm 1 3 x 1 7 TWAIN support 104 9 x 500 mm 4 13 x 19 69 Acceptable Paper Weight Thickness Paper 50 g to 120 g Plastic card Non Embossed up to 0 76 mm Action Button Scan Custom Interface USB 2 0 Net Weight 0 19 Kgs 0 42 Lbs Dimensions W x D x H 174 5 x 60 5 x 38 5 mm 6 87 x 2 38 x 1 52 Protocol TWAIN Compliant 5 Hard...

Page 27: ...e scanner A detailed description of the problem Your computer manufacturer and its model number The speed of your CPU Pentium 133 etc Your current operating system and BIOS optional Name of software package s version or release number and manufacturer of the software Other USB devices installed Service Support Information For EU country only Where appropriate the period of availability of spare pa...

Page 28: ...elp If you transfer this product to another user warranty service is available to that user for the remainder of the warranty period You should give your proof of purchase and this statement to that user We warrant that this machine will be in good working order and will conform to its functional descriptions in the documentation provided Upon provision of proof of purchase replacement parts assum...

Page 29: ...ary from jurisdiction to jurisdiction FCC Radio Frequency Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not i...

Page 30: ...27 Changes or modifications not expressly approved by the manufacturer or authorized service center could void the user s authority to operate this equipment ...