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Symptom:
A -Disk I/O error- message is displayed.
Cause 1:
This error is caused if the hard disk drive does not have enough space
available to process the image.
Solution 1:
Make some space available in the hard disk drive by deleting any
programs or files that you do not need.
Cause 2:
Your hard disk drive might be heavily fragmented or it might contain
some bad sectors.
Solution 2:
Run the Scan Disk utility that came with your Windows computer.
Please consult your computer documentation or the Windows help files
on how to run the Scan Disk Utility.
Symptom:
The error “Scanner not Found” that is displayed.
Cause 1:
The USB cables are not connected properly.
Solution 1:
Make sure that the cables are connected tightly and to the proper port.
Cause 2:
The USB cable might be too long.
Solution 2:
Please use the USB cable that comes with your scanner.
Cause 3:
The scanner’s power cord is not connected properly.
Solution 3:
Make sure that the AC adapter is connected to an outlet. If the scanner
is connected to a Surge Protector, make sure that the Surge Protector is
turned on.
Common -How-to- Questions
Symptom:
How do I save the scanned image in JPG format?
Solution:
In the Image-editor, click on FILE
Click on SAVE AS.
Select the folder where you want to save your image.
Select JPEG or JPG under Save as type:
Type the name of the file name for your image.
Symptom:
How do I enlarge an Image?
Solution:
If you are using Presto! Image Folio do the following:
1) Scan an image.
2) Click on IMAGE.
3) Click on SIZE.
4) Enter the dimensions of the image.
