Plustek OPTICPRO 1248U, User Manual

Page 1: ...ion Usage Maintenance Troubleshooting All trademarks and brand names mentioned in this publication are property of their respective owners 2001 2002 All rights are reserved No portion of this document may be reproduced without permission ...

Page 2: ...alling the Software 7 SOFTWARE SETUP TROUBLESHOOTING 8 INSTALLING ADDITIONAL SOFTWARE 9 SCANNER SETUP AFTER WINDOWS XP UPGRADE 9 CHAPTER II USAGE AND MAINTENANCE 10 OPERATING THE SCANNER 10 Testing the Scanner 11 THE SCANNER UTILITY PROGRAM 12 Connection Status 13 Aligning the Scanner 13 LAMP CONTROL 14 MAINTENANCE 14 REMOVING THE DOCUMENT COVER 14 APPENDIX A TROUBLESHOOTING 16 SCANNING PROBLEMS 1...

Page 3: ...lier We hope you will continue to turn to us for additional quality products as your computing needs and interests grow How to Use This Guide This User s Guide provides instructions and illustrations on how to install and operate your scanner This guide assumes the user is familiar with Microsoft Windows If this is not the case we suggest you learn more about Microsoft Windows by referring to your...

Page 4: ...ms Before calling for help please read through Appendix A Troubleshooting Appendix C contains Plustek s limited warranty agreement and FCC statement concerning the product Conventions of This Guide Bold Important note or first use of an important term in a chapter ALL CAPS Represents commands or contents on your computer screen A Note about Icons This guide uses the following icons to point out in...

Page 5: ...ontents2 1 Scanner 2 USB Cable 3 Power Adapter 4 Setup Application CD ROM includes the following software applications3 Scanner Setup software 1 Higher requirements might be needed when scanning or editing a large quantity of image data The system requirements here are only a guide line as in general the better the computer motherboard processor hard disk RAM video graphic card the better the resu...

Page 6: ...32 Adobe Acrobat Reader 4 0 PDF Product Manuals Reading Program This User s Guide Electronic version Scanner Software User s Guide Electronic version Registration Form Electronic version 5 Quick Installation Guide Product Information Please fill in the following information for your own records You will need it if you contact your dealer or Plustek service center in the future Serial Number Locate...

Page 7: ...scanning and saving images a minimum of 260 megabytes of hard disk space is recommended The OpticPro USB scanner can only operate under the Microsoft Windows XP 98 Me or 2000 Professional operating system Hardware Requirements This scanner connects to your computer through the Universal Serial Bus USB which supports hot Plug and Play To determine whether your computer is USB capable you must check...

Page 8: ...ities to your computer Installing and Setting up the Scanner Please follow the step by step procedures described below to install the Plustek OpticPro USB scanner S St te ep p 1 1 C Co on nn ne ec ct ti in ng g t th he e O Op pt ti ic cP Pr ro o S Sc ca an nn ne er r t to o Y Yo ou ur r C Co om mp pu ut te er r USB Connector s ...

Page 9: ... 2 I In ns st ta al ll li in ng g t th he e S So of ft tw wa ar re e 1 If the USB components on your computer are functioning correctly they will automatically detect the scanner causing the Add New Hardware Wizard or Found New Hardware Wizard to be launched 2 For Windows 98 Me a Click on the NEXT button when the Add New Hardware Wizard window is displayed b Select SEARCH FOR THE BEST DRIVER FOR Y...

Page 10: ...puter Software Setup Troubleshooting Carefully review the steps outlined in this guide and the Quick Installation Guide that accompanied your scanner If you are still having problems please check that You have 160MB of free space on your hard disk drive The scanner is plugged in and has power You are using the USB cable supplied with the scanner The square end of the USB cable is plugged into the ...

Page 11: ... scanner s AC power adapter from the electrical outlet 2 Unplug the scanner s USB cable from the rear of the computer 3 From the Windows START menu click on Programs and then Plustek USB Scanner In the pop up menu that opens click on Uninstall USB Scanner Follow the on screen instructions to remove all the scanner software 4 After uninstallation completes close all open applications and click the ...

Page 12: ... Application CD ROM It will allow you to alter and correct any scanned images by using a variety of filters tools and effects What about scanning text documents and editing them in a word processor This is the role of Optical Character Recognition OCR software OCR software converts the image files that are created from scanning text documents into text files that can be viewed edited and saved by ...

Page 13: ...STO IMAGEFOLIO and then PRESTO IMAGEFOLIO 4 When Presto ImageFolio opens click on FILE and then SELECT TWAIN SOURCE In the window that opens choose PLUSTEK USB SCANNER Click on the SELECT button to close the window This procedure allows Presto ImageFolio to gain access to the scanner 5 Within Presto ImageFolio click on FILE ACQUIRE and then choose ACQUIRE 6 The Plustek USB Scanner TWAIN window wil...

Page 14: ...ures of the Scanner Utility program are the scanning lamp controls and the scanning position alignment utility The Scanner Utility allows you to turn the scanning lamp on and off and define an idle time for the scanning lamp to automatically turn itself off Also it allows you to define the exact position on the scanning glass where scanning will begin The Scanner Utility program does NOT affect th...

Page 15: ...er to the Scanning Problems section of Appendix A Troubleshooting on page 16 4 If the connection is OK the following window will be displayed A Al li ig gn ni in ng g t th he e S Sc ca an nn ne er r In most cases the scanner doesn t need to be aligned but there are instances when the alignment might be required You need to align the scanner only if parts of the scanned document are missing from an...

Page 16: ...rn off lamp Maintenance To keep your scanner working smoothly take a moment to review the following maintenance tips Avoid using the scanner in a dusty environment When it is not in use keep the scanner covered Dust particles and other foreign objects may damage the unit Do not attempt to disassemble the scanner There is danger of an electrical shock and opening your scanner will void your warrant...

Page 17: ...ms such as bound books can be placed on the scanner glass To remove the cover open it all the way Place your other hand firmly at the back of the scanner and lift the document cover separating it from the back of the scanner To replace the cover simply slide it back into place ...

Page 18: ...ettings screen that appears find the option for USB and enable it Exit and Save the changes you made Your computer is rebooted automatically Please consult your computer vendor before attempting to do this change Cause 3 The USB controller was improperly installed on your computer Solution 3 To reinstall the USB controller click on the Start button choose Settings and select Control Panel In the w...

Page 19: ... supported scanners in other commercial software Solution Select TWAIN as the scanner Symptom Unable to scan from other software other than the one that came with the scanner Solution Enter the Scanner Setup within the program Select TWAIN and you will see your scanner listed e g Plustek USB Scanner Symptom Unable to save to a floppy diskette Cause 1 The floppy disk might be write protected Soluti...

Page 20: ...ge the brightness settings Please consult your printer documentation Symptom The scanned image takes too long to be sent with an email message Cause1 The image was scanned at a high resolution or is physically large Solution1 Scan at a lower resolution DPI Cause 2 The Internet might be congested Solution 2 Try sending the message at a later time Symptom The image that I sent through email looks go...

Page 21: ...on 1 Make sure that the cables are connected tightly and to the proper port Cause 2 The USB cable might be too long Solution 2 Please use the USB cable that comes with your scanner Cause 3 The scanner s power cord is not connected properly Solution 3 Make sure that the AC adapter is connected to an outlet If the scanner is connected to a Surge Protector make sure that the Surge Protector is turned...

Page 22: ...ion of the file before you save it 3 Save in a format supported by your Word Processor 4 Depending on your Word Processor select INSERT or IMPORT from your menu then select IMAGE or PICTURE Consult your Word Processor documentation for more information on how to import images Symptom How do I put my scanned text document in my Word Processor Solution 1 Find out what formats are supported by your W...

Page 23: ...0 x 600 dots per inch 19200 dpi software interpolated Scaning Materials Reflective color or black and white originals Protocols TWAIN Compliant Connection USB Port Lamp Type Cold Cathode Lamp Power Adapter Power Output DC 24V 550mA Power Consumption Operation 13 2 watts maximum Idle 3 watts EMI FCC Class B 8 Hardware specifications may change at any time without prior notice 9 48 bit color can onl...

Page 24: ...tem and BIOS optional Name of software package s version or release number and manufacturer of the software Other USB devices installed We are continuously enhancing the performance of our product drivers To check for the latest device driver visit our Web site Further contact information is located on the last page of this guide Statement of Limited Warranty This Statement of Limited Warranty app...

Page 25: ... IMPLIED WARRANTIES OF MERCHANTABLITY AND FITNESS FOR A PARTICULAR PURPOSE HOWEVER SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES IF THESE LAWS APPLY THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO OTHER WARRANTIES APPLY AFTER THAT PERIOD Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation m...

Page 26: ...orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that which the receiver is connected Shielded interconnect cables and shielded power cord which are supplied with this equipment must be employed with this equipment to ensure compliance with the pertinent RF emission limits governing th...

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