Plustek P2-P42, User Manual

Page 1: ...For Windows User P2 P42 For Mac User P43 P78 ...

Page 2: ...Installation Usage Maintenance ...

Page 3: ...ay be prohibited by law and or subject to criminal prosecution We recommend you to be responsible and respectful of the copyrights laws when you are scanning books magazines journals and other materials Environmental Information Recycle or disposal at end of life information please ask local distributors or suppliers for recycle and disposal information The product is designed and produced to achi...

Page 4: ...ocuments 15 Placing Documents 16 Placing Business Cards 17 Placing Plastic Cards 18 Scanning Documents 18 Scanning via TWAIN Interface 19 Scanning from the Scanner s Front Panel 20 Scanning from the On screen DocAction s Execute Menu 22 Scanning from the Icon in the Left Side of the DocAction Window 22 CHAPTER III CARE AND MAINTENANCE 23 Cleaning the Scanner 23 Cleaning Materials 23 Cleaning the A...

Page 5: ...scribes the box contents and minimum computer requirements to use this scanner Before you start installing your scanner check the box contents to make sure all parts are included If any items are damaged or missing please contact the vendor where you purchased your scanner or our customer service directly Chapter I describes how to install scanner s software and connect the scanner to your compute...

Page 6: ...ant information to eliminate or reduce any possibility of causing damage and personal injury 1 Usage the product is for indoor use in dry locations Moisture condensation may occur inside this device and cause malfunction at these conditions when this device is moved directly from a cold to a warm location after a cold room is heated when this device is placed in a damp room To avoid the moisture c...

Page 7: ...Do not subject the scanner to excessive vibration It may damage the internal components MINIMUM SYSTEM REQUIREMENTS 1 PC with Intel Pentium IV 2 4 GHz processor or compatible 1 GB RAM Available USB 2 0 port DVD ROM Drive 2 GB Free Hard Disk Space Video card that supports 16 bit color or greater Operating System Windows XP Vista 7 8 10 Information Systems with 2 GB RAM and 3 GB free hard disk space...

Page 8: ...ner 2 USB Cable 3 AC Adapter 4 Stacker 5 Quick Guide 6 Setup Application DVD ROM 7 Calibration Sheet 8 Cleansing Cloth 9 Pad Module 2 Save the box and packing materials in case you need to transport this scanner in the future ...

Page 9: ...er for the paper size you are using 3 COVER OPEN LEVER Opens the ADF cover Pull it to open the ADF cover when you need to clear paper jam or clean the scanner 4 STACKER Keeps the paper in place Extend it in case of longer paper 5 ADF AUTOMATIC DOCUMENT FEEDER Automatically feeds a stack of documents for scanning 6 PAPER CHUTE EXTENSION Extends to hold longer paper ...

Page 10: ... LED Indicates the scanner status Light Status Blue The scanner is turned on ready to scan images Orange The scanner is in standby mode if it is idle for 10 minutes Off The scanner is off either because the power is not turned on or because the AC adapter is not properly plugged into an AC power outlet 12 HAND HOLDER Ergonomically designed for you to carry the scanner with ease 13 USB PORT Connect...

Page 11: ...minimum of 2 GB of hard disk space is recommended This USB scanner can only operate under the Microsoft Windows XP Vista 7 8 10 operating system HARDWARE REQUIREMENTS This scanner connects to your computer through the Universal Serial Bus USB which supports HOT PLUG AND PLAY To determine whether your computer is USB capable you must check the rear of your PC to locate a USB jack that looks like th...

Page 12: ... feeding errors scanner damage or personal injury Avoid using the scanner in a dusty environment Dust particles and other foreign objects may damage the unit Step 1 Connecting the Scanner to Your Computer Attention Please make sure the scanner is turned OFF before you plug or unplug the scanner power adapter 1 Plug the AC adapter into the scanner s power receptor 2 Plug the other end of the AC ada...

Page 13: ...mputer is on and Windows starts 3 For Windows XP a Insert the Setup Application DVD ROM included with your scanner into your DVD ROM drive b Select Install the software automatically recommended and click the Next button c Click the Next button in the window that appears Afterwards please skip to procedure 7 4 For Windows Vista a Select Locate and install driver software recommended when the Found...

Page 14: ...on the Yes button if the User Account Control dialog pops up Afterwards please skip to procedure 9 6 For Windows 8 Windows 10 a Insert the Setup Application DVD ROM included with your scanner into your DVD ROM drive Click on the pop up notification then click Run install exe in the pop up window If you miss the pop up notification please eject and re insert the Setup Application DVD ROM b Click on...

Page 15: ... The installation of stacker is optional if you have limited desktop space Step 4 Testing the Scanner The following describes how you can check if the scanner is properly functioning with your computer and the scanning software Before testing your scanner double check to make sure that all connections are securely fastened To test the ADF scanning 1 Load a document headfirst and face down into the...

Page 16: ...p menu that opens Click the desired button function item in the pop up menu 5 The document in the ADF paper chute should be now loaded into the ADF and scanned The scanner starts to scan immediately and carry out the corresponding action according to settings you have set up in the Button Configuration window INSTALLING ADDITIONAL SOFTWARE Your scanner is TWAIN compliant and functions with virtual...

Page 17: ...us scanning functions With DocAction you don t need to adjust settings every time you scan Simply press any button on the scanner s front panel or click any scanning menu item of DocAction on the screen The scanner starts to scan your paper documents and transfer them to your assigned destination The destination can be a printer your E mail program files on your disk drives an image editing progra...

Page 18: ... or curled corners Avoid scanning documents with pencil lead and newspaper clippings as they will make the ADF exposure glass and the inner ADF dirty If you have to scan such paper clean the scanner frequently refer to Chapter III Care and Maintenance of this guide for more information The paper for each batch scanned by ADF can be of the same or different weights However make sure the length of e...

Page 19: ... minutes for it to get dry Loosening Documents Before loading documents into the ADF loosen them as follows 1 Fan the documents so that no two pages are sticking together Make sure to remove static electricity from paper 2 Hold the documents upside down with both hands and then gently push them onto a flat surface to align the edges of all documents This will allow documents being fed into the ADF...

Page 20: ...ces towards the paper chute For double sided scans load the desired page order of documents face down so that the side to be scanned faces towards the paper chute 2 If you need to scan longer documents pull out the paper chute extension and the stacker extension to provide further support for the documents 3 Adjust the paper width slider for the paper size you are using The paper width slider shou...

Page 21: ...the process of feeding them through the scanner is strained Do not load additional paper into the ADF while the unit is feeding and scanning PLACING BUSINESS CARDS 1 Load the business cards headfirst and face down toward the center of the ADF and all the way into the ADF until touching the bottom For single sided scans load the business cards face down For double sided scans load the business card...

Page 22: ...h slider should be gently touching both sides of the card Attention Make sure the plastic cards you wish to scan are horizontally loaded into the ADF Maximum thickness of each plastic card is 1 2 mm SCANNING DOCUMENTS There are 4 different ways to operate the scanner 1 By acquiring images from the scanner through our TWAIN interface within any TWAIN compliant application programs 2 By scanning fro...

Page 23: ...g devices installed on your computer you need to set this scanner as the default scanning source before you acquire TWAIN program 1 For Presto BizCard From the File menu click Select Scanner 2 In the window that opens choose this scanner and then click the OK button to set this scanner as the default scanning source Scan within NewSoft Presto BizCard 1 Click on the Windows Start button point to Al...

Page 24: ...main window and you may proceed OCR to convert images into editable text formats Click the Help button within the TWAIN window for more information about the settings Scanning from the Scanner s Front Panel To complete your scanning projects by using the scanner buttons is very easy and convenient The number of scanning task displayed on the scanner s front panel is configured through DocAction Do...

Page 25: ...ind a row of icons running through the left side of the window Each icon represents a scanning task and the number underneath corresponds to the function number displayed on the scanner front panel Nine frequently used scanning tasks are pre configured for your convenience to start scanning immediately You may however customize the settings of every nine tasks to best meet your needs and preferenc...

Page 26: ...in the pop up menu that opens 4 Click the desired button function item in the pop up menu The scanner starts to scan immediately and carry out the corresponding action according to settings you have set up in the Button Configuration window Scanning from the Icon in the Left Side of the DocAction Window You can perform scanning task by double clicking the icon in the left side of the DocAction win...

Page 27: ... herein Do not rub too hard Warning Before cleaning the scanner turn off the scanner and disconnect the scanner s power cable and USB cable and then wait a few minutes for the glass and or the inner ADF to cool to ambient temperature Wash your hands with soap and water after cleaning the scanner Cleaning Materials Have the following cleaning materials ready to clean the scanner soft dry lint free ...

Page 28: ...g the lever 2 Gently wipe the following areas with the cloth dampened with the cleaner Be careful NOT to scratch their surfaces Clean Feed Roller Wipe the Feed Roller from side to side and then rotate it Repeat this until its entire surface is cleaned ...

Page 29: ...direction of arrow shown in below picture Be careful not to damage the pick springs of the pad Clean ADF Glass Attention Do not spray cleaner directly onto the scanner glass Excess liquid residue may fog or damage the scanner 3 Wait for cleaned areas to dry completely ...

Page 30: ...point to All Programs Your Scanner Model Name and then click Scanner Utility For Windows 8 1 users Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar Click on the Start charm then click on the downwards arrow button in the lower left corner of the screen The Apps screen will be shown Move your cursor to the right edge of the screen to scroll right until...

Page 31: ...r open lever 2 Remove the pad module by pressing the open knob of the pad module and pull it out 3 Install the new pad module by inserting the tabs on the module onto their slots on the scanner 4 Close the ADF cover by pushing it back down until it snaps back into place ...

Page 32: ...28 Replacing the Feed Roller 1 Open the ADF cover by pulling the cover open lever 2 Open the roller cover by pinching both sides of the roller cover 3 Remove the feed roller and pull it out ...

Page 33: ...y aligning and inserting the feed roller onto the roller pitman on the scanner 5 Close the roller cover by pushing it back down until it snaps back into place 6 Close the ADF cover by pushing it back down until it snaps back into place ...

Page 34: ...f paper sized in Letter A4 instead however the calibration effect may be less good than the special calibration sheet 3 Click Start All Programs Your scanner model name Calibration Wizard For Windows 8 1 users Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar Click on the Start charm then click on the downwards arrow button in the lower left corner of ...

Page 35: ...s From the Windows START menu point to All Programs Your Scanner Model Name and then click Scanner Utility For Windows 8 1 users Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar Click on the Start charm then click on the downwards arrow button in the lower left corner of the screen The Apps screen will be shown Move your cursor to the right edge of th...

Page 36: ...eft corner of the screen The Apps screen will be shown Move your cursor to the right edge of the screen to scroll right until you find Your scanner model name and then click on FAQ SCANNER CONNECTION The first step to take when troubleshooting connection problems with your scanner is to check all physical connections The icon located on the Windows system tray indicates if the scanner software is ...

Page 37: ... by pulling the cover open lever 3 Gently but firmly pull the jammed documents out of the ADF Try to avoid creasing or wrinkling the documents Attention Do not try to pull jammed or half scanned documents out of the ADF without first opening the ADF cover Doing so may permanently damage the ADF 4 Close the ADF cover by pushing it back down until it snaps back into place ...

Page 38: ...rtrait 30 ppm 60 ipm B W mode 200 dpi A4 Portrait 25 ppm 50 ipm Color mode 200 dpi A4 Portrait Note Results may vary depending upon your scanning application computer processor and system memory Scanning Area W x L Max 216 x 5080 mm 8 5 x 200 Min 13 2 x 13 2 mm 0 52 x 0 52 Acceptable Paper Sizes W x L Max 216 x 5080 mm 8 5 x 200 Min 63 5 x 50 8 mm 2 5 x 2 Acceptable Paper Weight Thickness 50 to 10...

Page 39: ...35 Dimensions W x D x H 263 x 132 x 148 mm 10 36 x 5 19 x 5 83 Protocol ISIS TWAIN Compliant ...

Page 40: ...USB devices installed SERVICE SUPPORT INFORMATION FOR EU COUNTRY ONLY Where appropriate the period of availability of spare parts and the possibilities of upgrading products information Please ask local distributors and suppliers for spare parts information and product upgrade information Information requested by relevant Implementing Measure Please ask local distributors and suppliers for the rel...

Page 41: ...nty service you must remove all programs data and removable storage media Products returned without guides and software will be replaced without guides and software This Limited Warranty service does not provide for carry in exchange when the problem results from accident disaster vandalism misuse abuse unsuitable environment program modification another machine or non vendor modification for this...

Page 42: ...o guarantee that interference will not occur in a particular television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different...

Page 43: ...Installation Usage Maintenance ...

Page 44: ...e prohibited by law and or subject to criminal prosecution We recommend you to be responsible and respectful of the copyrights laws when you are scanning books magazines journals and other materials Environmental Information Recycle or disposal at end of life information please ask local distributors or suppliers for recycle and disposal information The product is designed and produced to achieve ...

Page 45: ...g Documents 13 Placing Documents 13 Placing Business Cards 15 Placing Plastic Cards 15 Scanning Documents 16 Scanning via TWAIN Interface 16 Scanning from the Scanner s Front Panel 17 Scanning from the On screen MacAction s Execute Menu 18 CHAPTER III CARE AND MAINTENANCE 19 Cleaning the Scanner 19 Cleaning Materials 19 Cleaning the ADF 20 Replacing Consumables 22 Replacing the Pad Module 22 Repla...

Page 46: ...es the box contents and minimum computer requirements to use this scanner Before you start installing your scanner check the box contents to make sure all parts are included If any items are damaged or missing please contact the vendor where you purchased your scanner or our customer service directly Chapter I describes how to install scanner s software and connect the scanner to your computer Not...

Page 47: ...ant information to eliminate or reduce any possibility of causing damage and personal injury 1 Usage the product is for indoor use in dry locations Moisture condensation may occur inside this device and cause malfunction at these conditions when this device is moved directly from a cold to a warm location after a cold room is heated when this device is placed in a damp room To avoid the moisture c...

Page 48: ...excessive vibration It may damage the internal components MINIMUM SYSTEM REQUIREMENTS 1 PC with Intel Pentium IV 2 0GHz processor or compatible 1 GB RAM Available USB 2 0 port CD ROM Drive 800 MB Free Hard Disk Space Video card that supports 16 bit color or greater Operating System Apple Mac OS X 10 8 10 9 10 10 10 11 Information Systems with Pentium IV 3 0GHz or higher processor or its compatible...

Page 49: ...r 2 USB Cable 3 AC Adapter 4 Stacker 5 Quick Guide 6 Mac Setup Application CD ROM 7 Calibration Sheet 8 Cleansing Cloth 9 Pad Module 2 Save the box and packing materials in case you need to transport this scanner in the future ...

Page 50: ...ider for the paper size you are using 3 COVER OPEN LEVER Opens the ADF cover Pull it to open the ADF cover when you need to clear paper jam or clean the scanner 4 STACKER Keeps the paper in place Extend it in case of longer paper 5 ADF AUTOMATIC DOCUMENT FEEDER Automatically feeds a stack of documents for scanning 6 PAPER CHUTE EXTENSION Extends to hold longer paper ...

Page 51: ... LED Indicates the scanner status Light Status Blue The scanner is turned on ready to scan images Orange The scanner is in standby mode if it is idle for 10 minutes Off The scanner is off either because the power is not turned on or because the AC adapter is not properly plugged into an AC power outlet 12 HAND HOLDER Ergonomically designed for you to carry the scanner with ease 13 USB PORT Connect...

Page 52: ...ded This USB scanner can only operate under the Mac OS X 10 8 10 9 10 10 10 11 operating system HARDWARE REQUIREMENTS This scanner connects to your computer through the Universal Serial Bus USB which supports HOT PLUG AND PLAY To determine whether your computer is USB capable you must check the rear of your PC to locate a USB jack that looks like the picture below If you are having trouble in loca...

Page 53: ...injury Avoid using the scanner in a dusty environment Dust particles and other foreign objects may damage the unit Step 1 Connecting the Scanner to Your Computer Attention Please make sure the scanner is turned OFF before you plug or unplug the scanner power adapter 1 Plug the AC adapter into the scanner s power receptor 2 Plug the other end of the AC adapter into a standard AC power outlet 3 Plug...

Page 54: ... the installation Follow the on screen guide in the installer window 5 You will be prompted to enter your Mac administrator password Enter the password to continue the installation Note Only the Mac administrator can perform the installation Please make sure that you log in the Mac OS as an administrator 6 When the installation finishes click the Close button to exit the installer Attention Save t...

Page 55: ...10 ...

Page 56: ...n Simply press any button on the scanner s front panel or click any scanning menu item of MacAction on the screen The scanner starts to scan your paper documents and transfer them to your assigned destination The destination can be a printer your E mail program files on your disk drives an image editing program etc Please refer to the online help of each program to guide you through any questions ...

Page 57: ...with no creased or curled corners Avoid scanning documents with pencil lead and newspaper clippings as they will make the ADF exposure glass and the inner ADF dirty If you have to scan such paper clean the scanner frequently refer to Chapter III Care and Maintenance of this guide for more information The paper for each batch scanned by ADF can be of the same or different weights However make sure ...

Page 58: ...the documents upside down with both hands and then gently push them onto a flat surface to align the edges of all documents This will allow documents being fed into the ADF one at a time and prevent paper feeding errors PLACING DOCUMENTS 1 Load the documents headfirst and face down toward the center of the ADF paper chute and all the way into the ADF until touching the bottom For single sided scan...

Page 59: ...50 sheets of paper 70 g m2 18 lb to the ADF Paper scanned from the ADF must be a minimum of 6 35 x 5 08 cm 2 5 x 2 W x L Make sure there are no gaps between the document stack and the paper width slider otherwise the scanned images can be skewed Although the documents should be loaded firmly in place ensuring optimum scanning accuracy they should never be wedged in so tightly that the process of f...

Page 60: ...er width slider should be gently touching both sides of the business cards Attention Don t load more than 20 business cards in one batch PLACING PLASTIC CARDS The plastic card can be embossed credit card driver license ID card insurance card medic care card or any membership card Make sure to load the embossed face of the embossed card face up into the scanner 1 Horizontally load the plastic card ...

Page 61: ...ner front panel 3 By scanning from MacAction s Execute menu on the screen The TWAIN interface and MacAction software is automatically installed to your system along with the scanner driver Attention Before you start scanning check the following The power of both your computer and scanner is turned on Paper is appropriately loaded into the ADF Scanning via TWAIN Interface The TWAIN program is a ver...

Page 62: ...figure Button Settings below for more information 3 Press the UP or DOWN button to select the desired task 4 Press the Scan button The scanner starts to scan immediately and carry out the corresponding action according to settings you have set up in the Button Configuration window Attention Place only text documents for OCR purposes Do not scan a photo using the OCR button Configure Button Setting...

Page 63: ...he On screen MacAction s Execute Menu You may also use MacAction s on screen Execute menu to perform the same scanning tasks The MacAction program provides a quick and convenient way to perform various scanning functions Follow the steps described below 1 Place the document or images onto the scanner 2 Check current button settings by viewing the Button Configuration window If needed you may also ...

Page 64: ... herein Do not rub too hard Warning Before cleaning the scanner turn off the scanner and disconnect the scanner s power cable and USB cable and then wait a few minutes for the glass and or the inner ADF to cool to ambient temperature Wash your hands with soap and water after cleaning the scanner Cleaning Materials Have the following cleaning materials ready to clean the scanner soft dry lint free ...

Page 65: ...cleaner Be careful NOT to scratch their surfaces Clean Feed Roller Wipe the Feed Roller from side to side and then rotate it Repeat this until its entire surface is cleaned Clean Pad Module Wipe the Pad Module from top to bottom in the direction of arrow shown in below picture Be careful not to damage the pick springs of the pad ...

Page 66: ...on Do not spray cleaner directly onto the scanner glass Excess liquid residue may fog or damage the scanner 3 Wait for cleaned areas to dry completely 4 Close the ADF cover by pushing it back down until it snaps back into place ...

Page 67: ...he Pad Module 1 Open the ADF cover by pulling the cover open lever 2 Remove the pad module by pressing the open knob of the pad module and pull it out 3 Install the new pad module by inserting the tabs on the module onto their slots on the scanner 4 Close the ADF cover by pushing it back down until it snaps back into place ...

Page 68: ...23 Replacing the Feed Roller 1 Open the ADF cover by pulling the cover open lever 2 Open the roller cover by pinching both sides of the roller cover ...

Page 69: ...the new feed roller by aligning and inserting the feed roller onto the roller pitman on the scanner 5 Close the roller cover by pushing it back down until it snaps back into place 6 Close the ADF cover by pushing it back down until it snaps back into place ...

Page 70: ...s is used specially for ADF Scanning calibration 2 Insert the special calibration sheet into the ADF of the scanner with an arrow toward the scanner buttons Attention Please insert the special calibration sheet included with the scanner Alternatively you may also use any plain white sheet of paper sized in Letter A4 instead however the calibration effect may be less good than the special calibrati...

Page 71: ...out delay time Information The scanner will enter the standby mode after it is idle for 10 minutes Simply press any scanner button on the scanner panel and the scanner will be back to the normal status Right click the icon in the Dock and then choose Scanner Utility in the pop up menu that opens Refer to the online help of Scanner Utility to explore more about standby mode ...

Page 72: ...er is connected with the computer ready to scan images No Display You have chosen to terminate the program no matter the scanner is connected or disconnected with the computer CLEARING PAPER JAMS If a paper jam in the ADF happens please perform the following steps 1 Remove any unjammed documents still loaded into the ADF 2 Open the ADF cover by pulling the cover open lever 3 Gently but firmly pull...

Page 73: ...28 ...

Page 74: ...rtrait 30 ppm 60 ipm B W mode 200 dpi A4 Portrait 25 ppm 50 ipm Color mode 200 dpi A4 Portrait Note Results may vary depending upon your scanning application computer processor and system memory Scanning Area W x L Max 216 x 5080 mm 8 5 x 200 Min 13 2 x 13 2 mm 0 52 x 0 52 Acceptable Paper Sizes W x L Max 216 x 5080 mm 8 5 x 200 Min 63 5 x 50 8 mm 2 5 x 2 Acceptable Paper Weight Thickness 50 to 10...

Page 75: ...30 Dimensions W x D x H 263 x 132 x 148 mm 10 36 x 5 19 x 5 83 Protocol TWAIN Compliant ...

Page 76: ...SB devices installed SERVICE SUPPORT INFORMATION FOR EU COUNTRY ONLY Where appropriate the period of availability of spare parts and the possibilities of upgrading products information Please ask local distributors and suppliers for spare parts information and product upgrade information Information requested by relevant Implementing Measure Please ask local distributors and suppliers for the rela...

Page 77: ...nty service you must remove all programs data and removable storage media Products returned without guides and software will be replaced without guides and software This Limited Warranty service does not provide for carry in exchange when the problem results from accident disaster vandalism misuse abuse unsuitable environment program modification another machine or non vendor modification for this...

Page 78: ...o guarantee that interference will not occur in a particular television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different...